Activocal Around User Manual page 35

Around – User Manual
Question: Around recognizes a name and dials it but I do not get connected. What can be
wrong?
Answer: A function called "external line access digit" was probably accidentally turned
on. You should turn it off. Access the unit's menu, then select function number 8, and
when asked to select a digit, press the star (*) key. For more details, please refer to the
section called "Working with a PBX" in chapter eight of this manual.
Question: When I try to add a new name, I keep hearing 'please repeat' or a warning
sound, and the name will not train. What am I doing wrong?
Answer: This symptom usually has two main causes:
1. You are trying to train the name while background noise is present. This can be
any noise from people in the room with you, a TV or radio working in the same
room, or even loud noises coming from construction taking place near you. As
mentioned above, you should try and train names in a quiet environment.
2. You are not repeating the name consistently during programming. Try to say
the name the same way when asked for it twice during programming.
Question: When I try to dial a name or to erase a name, Around says "Name not
recognized". What can be wrong?
Answer: Assuming you have trained this name in a quiet environment as mentioned
above, you may not be saying the name the same way you did during programming. To
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