GE GCVH6800JMV Owner's Manual & Installation Instructions page 21

Problem
Incomplete cycle or timer
not advancing
Loud or unusual noise;
vibration or shaking
Clothes too wet
No power/washer not
working or dead
Possible Cause
Drain hose is kinked or
improperly connected
Household drain may
be clogged
Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.
pushed too far down the drain
Washer pump filter may
be clogged
Automatic load redistribution
Cabinet moving
All rubber leveling legs are not
firmly touching the floor
Unbalanced load
Drain hose is kinked or
improperly connected
Household drain may
be clogged
Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.
pushed too far down the drain
Washer pump filter may
be clogged
Load is out of balance
Drain hose is kinked or
improperly connected
Household drain may
be clogged
Drain hose pushed too far
down the drain
Washer pump filter may
be clogged
Washer is unplugged
Water supply is turned off
Circuit breaker/fuse is
tripped/blown
Controls are not set properly
Automatic self system checks
What To Do
• Straighten drain hose and make sure washer is not
sitting on it.
• Check household plumbing. You may need to call
a plumber.
• Have your pump filter cleaned.
• Clean pump filter if washer is equipped with access door.
• Timer adds 3 minutes to cycle, machine has redistributed
the load once or twice. This is normal operation. Do nothing;
the machine will finish the wash cycle.
• Washer is designed to move 1/4" to reduce forces
transmitted to the floor. This movement is normal.
• Push and pull on the back right and then back left of your
washer to check if it is level. If the washer is uneven, adjust
the rubber leveling legs so they are all firmly touching the
floor and locked in place. Your installer should correct this
problem.
• Open door and manually redistribute load. To check
machine, run rinse and spin with no load. If normal,
unbalance was caused by load.
• Straighten drain hose and make sure washer is not
sitting on it.
• Check household plumbing. You may need to call
a plumber.
• Clean pump filter if washer is equipped with access door.
• Redistribute clothes and run drain & spin or rinse & spin.
• Increase load size if washing small load containing heavy
and light items.
• Straighten drain hose and make sure washer is not
sitting on it.
• Check household plumbing. You may need to call
a plumber.
• Ensure there is an air gap between hose and drain.
• Have your pump filter cleaned.
• Clean pump filter if washer is equipped with access door.
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
• Check house circuit breakers/fuses. Replace fuses or
reset breaker. Washer should have separate outlet.
• Hold START/PAUSE button to start cycle.
• First time the washer is plugged in, automatic checks
occur. It may take up to 20 seconds before you can use
your washer. This is normal operation.
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