D-Link AC1900 User Manual page 21

Section 4 - Troubleshooting
2. The computer does not recognize the DWA-192 AC1900 Wi-Fi USB 3.0 Adapter.
Make sure that the DWA-192 AC1900 Wi-Fi USB 3.0 Adapter is properly seated in the computer's USB port. If Windows does
not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that were previously loaded
and reinstall.
3. The computer with the DWA-192 installed is unable to connect to the wireless network and/or the Internet.
• Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a
problem with the broadband connection.
• Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC power
and Ethernet cables are firmly connected.
• Check that the IP address, subnet mask, gateway, and DNS settings are correctly entered for the network
D-Link DWA-192 User Manual 21