Limited Warranty; Johnson Controls Unitary Products - Johnson Controls Unitary Products 33" Series User's Information Manual

All residential multi-position gas furnaces

Table of Contents

WARRANTY TERMS: Johnson Controls Unitary Products ("Company") warrants this product to be free from defects in factory workmanship and

material under normal use and service and will at its option, repair or replace defective parts without charge, subject to the exclusions below and

according to the terms outlined in this warranty. Company reserves the right, at its sole discretion, to provide an equivalent complete replacement unit

in place of repair parts. Alternatively, Company may at its option, offer a replacement price allowance to be applied toward the purchase of a new unit

offered by Company. The exact allowance amount will be determined at the discretion of Company, based upon availability, age of existing equipment

and current market conditions, but excluding items as ductwork, wiring, piping, and installation costs. The warranty period for obtaining repaired or

replacement parts, or an allowance shall not extend beyond the original warranty period as stated below. In addition, if a replacement unit is provided

by Company, the warranty period for the complete replacement unit is limited to the remainder of the original warranty period.

This warranty covers only equipment described by the Product Model Number and Unit Serial Number on the equipment or listed on the Warranty

Registration Card, and applies only to products installed in the United States, Canada, or Puerto Rico. Company shall have no responsibility for instal-

lation, service, shipping, handling or other costs or charges, except as otherwise provided in this warranty. Tampering, altering, defacing, or removing

the product serial number will serve to void this warranty. This warranty extends only to the original consumer purchaser and is nontransferable.

For this warranty to apply, the product must be installed according to Company recommendations and specifications, and in accordance with all local,

state, and national codes; and the product or residence must not be removed from its place of original installation. This warranty does not apply to any

unit sold over the Internet, by telephone or other electronic means unless the dealer that buys or sells a unit over the Internet, by telephone or other

electronic means also installs the unit. In the absence of a recorded Warranty Registration Card, the warranty period will begin upon product shipment

from Company. If you are unaware of the effective warranty date, contact Company at (877) 874-7378 or www.upgproductregistration.com.

ADDITIONAL CONDITIONS FOR HEAT EXCHANGER WARRANTY: This warranty covers heat exchangers (primary and/or secondary), only if:

1. The product has not been operated with an input rate in excess of the rating plate attached to the product.

2. The product has not been allowed to operate without the use of the proper automatic limit control for maximum warm air temperature and/or with-

out adequate air circulation.

3. The product is installed so that combustion air is not contaminated by compounds of chlorine, fluorine, or other damaging chemical vapors.

4. The product is installed such that the heat exchangers are not exposed to return air temperatures below stated ratings.

CONDITIONAL UNIT REPLACEMENT WARRANTY: In addition to the Limited Parts Warranty, a Conditional Unit Replacement Option Warranty

applies for certain models as noted below. If the Heat Exchanger (HX) assembly (primary and/or secondary) fails due a covered defect during the

applicable Residential Unit Replacement Period shown below, the Company shall provide a replacement model, or if an exact replacement model is

not available, an equivalent unit will be provided (the "Unit Replacement Option"). This Unit Replacement Option is available to the original purchaser

in owner-occupied single family residential applications in the original location only, and is non-transferrable. Registration is required as noted

below for this option. The warranty for any replacement unit will be for the remaining period of the original equipment warranty. Company reserves

the right to review and inspect any failed heat exchanger assemblies, and may required replaced parts to be returned for verification of claims.

WARRANTY PERIOD: The warranty period in years, depending on the part, is as shown in the chart below.

Product

Furnace Product

Tier

Model Family

OTC

RGF1L*P, RGF1L*E

OTC

RG9F19*P, RGF10*E

Standard

TG8S, TGLS

Standard

TG9S

TM8X, TMLX, TM8T, TMLT, TM8V, TMLV

TM9V, TM9T, TM9E, TM9X, TM9M

Premium

YPLC, CPLC, LPLC, TPLC

Premium

YP9C, CP9C, LP9C, TP9C

NOTE: * To qualify for Extended 10-year parts warranty, the Lifetime heat exchanger warranty, and/or the Unit Replacement Option, the unit must be

registered online at

www.upgproductregistration.com

construction. Unit Replacement Option is only related to Heat Exchanger Failure during specified timeframe in residential applications only. Non-res-

idential applications are not eligible for unit replacements. In some states or provinces, registration is not required, but proof of installation is required.

If not registered, standard warranty terms (5 years for parts, 20 years for heat exchangers) apply.

FOR WARRANTY SERVICE OR REPAIR: Notify the Installing Dealer or a Participating Dealer, preferably in writing, as soon as possible after you

have discovered the problem. Be sure to include the Product Model Number, Unit Serial Number, Installation Date, and a description of the problem.

You may find the Installing Dealer's name on this page or on the equipment, and you can locate Participating Dealers online. If a Dealer response is

not received within a reasonable amount of time, notify Company at: Johnson Controls Unitary Products, Consumer Relations, 5005 York Drive, Nor-

man, OK 73069 or by telephone at (877) 874-7378. All warranty service or repair will be performed during regular business hours, Monday through

Friday 9:00 AM - 5:00 PM. Service requests sent to Company without prior Dealer contact will be referred back to a Participating Dealer. Because this

process takes time, it is in the best interest of the Consumer to contact a Participating Dealer directly.

Johnson Controls Unitary Products