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H.264 Video Surveillance System Installation and Setup Guide Products: SY703XX, SY705XX, SY807XX Systems Typical SY70304 System PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the instructions for safety and proper use. Save this manual for future reference.
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Operate this device only in environments where the temperature or humidity is within the recommended range. Operation at extreme temperatures or in very high or low humidity levels may cause electric shock and shorten the life of the CAUTION product.
LCD monitor, size and type depends on the system option selected. • 1.1 About this document This document is a simplified guide for setting up a basic system with the DMR90U, DMR91U, and DMR92U DVRs (for SY703XX, SY705XX, SY807XX systems) and analog cameras. H.264 Video Surveillance System Setup Guide...
SECTION 2: GETTING STARTED SECTION 2 Getting Started 2.1 Unpacking the Equipment Your system includes: H.264 networkable DVR for analog cameras (DMR90U [4-channel system], DMR91U [8-channel system], • DMR92U [16-channel system]) Cameras (number and type depends on system option) • 100’...
SECTION 2: GETTING STARTED 2.2 What you need Although each security system installation is different, most require the following items not included with your system components: Tools to install the cameras and route power and video cables • Fasteners to attach the cameras to the mounting surfaces •...
SECTION 3: INSTALLING YOUR SYSTEM SECTION 3 Installing Your System For each camera you received with your system, installation instructions are included. Follow the instructions to install all your cameras, then route the camera video and power extension cables to the location where the DVR will be setup. Some guidelines for camera placement, and considerations for weatherproof cameras and cable routing are provided below.
SECTION 3: INSTALLING YOUR SYSTEM Avoid running the cable near high voltage appliances such as fluorescent lighting. Electrical noise and magnetic fields produced by these devices may affect video signal quality. The video and power extension cables have different connectors at each end - one end for the camera drop cable, and the other end for the DVR and power source.
SECTION 3: INSTALLING YOUR SYSTEM 3.2.3 Controls and connectors (DMR90U) DVR Front Panel Single/Multi Camera CH1 .. CH4 Infrared Display Toggle Camera Select Sensor Enter Menu Record Pan/Tilt/Zoom tqpu Menu Control Escape Navigation Backup Buttons Play/Pause Button Usage Toggles between single camera, multi-camera display. CH1 ..
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SECTION 3: INSTALLING YOUR SYSTEM DVR Backpanel IN1 - IN4 CH1 - CH4 Main Out Audio In Video In (VGA) Power Audio Out Main Out Alarm In/Out, Power DC 12V (BNC) RS422/RS485 Connections Connector Usage USB - MOUSE Use these USB ports to connect a mouse, or a backup device such as a flash drive or DVD recorder. AUDIO OUT Audio output from channel AUDIO IN channels 1, 2, 3, or 4.
SECTION 3: INSTALLING YOUR SYSTEM 3.2.4 Controls and connectors (DMR91U, DMR92U) DMR91U, DMR92U Front Panel 0 .. 9, 10+ Buttons Infrared (Channel Select) Enter Sensor Power Off tqpu Status Menu Rewind Stop Fast Menu LEDs Record Navigation Buttons Forward Play/Pause Button Usage 1 .
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SECTION 3: INSTALLING YOUR SYSTEM DMR91U Back Panel (8 channel) CH1 - CH8 Power Fan Exhaust Main Out (VGA) Audio Video In Alarm In/Out, Main Out (BNC) Power DC 12V RS485 Terminals Connector Usage CH1 . . CH8 Video channel input connectors. RJ-45 connector for Ethernet LAN.
SECTION 3: INSTALLING YOUR SYSTEM Connector Usage RJ-45 connector for Ethernet LAN. HDMI Main output through HDMI interface. AUDIO IN 1-8 & Connector for input adapter for channels 1 .. 8 audio (for video channel inputs 1 .. 8). and main audio out to speakers. MAIN-AOUT POWER Power switch to turn the unit on and off.
SECTION 3: INSTALLING YOUR SYSTEM One normally open alarm output (labeled “NO” and “COM”). RS485 terminations are labeled “A” and “B” for RS485-A and RS485-B respectively. DMR92U The DVR1690N provides 16 sensor inputs. The lower row of terminations are for sensor inputs for alarms 1 - 12, left to right. Sensor inputs 13 through 16 are in the upper row of terminations where marked.
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SECTION 3: INSTALLING YOUR SYSTEM Camera Drop Cable Video/Power Extension Cables VGA Cable Mouse 5-way Power Splitter Power Adapter To 120 Vac To UPS/ (4-camera Systems Only) Monitor Power 120 Vac Typical SY70304 Interconnection Diagram* * NOTE: Power cabling shown in the previous diagram is recommended for 4-channel systems with CD33W-2 series cameras. 8- and 16-channel systems include a power adapter for each camera and the DVR.
SECTION 3: INSTALLING YOUR SYSTEM 4. If you are installing a 4-channel system: a. Connect the 5-way power splitter to the power adapter, then: b. Connect the lead marked DVR POWER to the DC 12V connector on the DVR backpanel. Ensure that the POWER switch on the DVR is off.
SECTION 3: INSTALLING YOUR SYSTEM 3.6 Using the remote control and mouse The enter key on the remote control or the front panel has the same function as a mouse left click. The IR Range of the remote control is 10 meters. The buttons on the remote control correspond with the buttons on the front panel. Item Function Stop: Stop playback...
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SECTION 3: INSTALLING YOUR SYSTEM Action Effect Double click In live view or during video playback, double-click to maximize channel on the screen. In the ALARM |MOTION | MD AREA configuration window, press the left mouse button and drag to frame an area to sense for motion detection. Mouse drag Use the mouse to select menu items.
SECTION 4: DVR SETUP SECTION 4 DVR Setup Setting up your DVR includes logging into your DVR, setting the clock, setting administrator and user account passwords, and setting up scheduled and/or automated motion recording. The following sections provide a generic procedure for setting up an SY70304 system. If you are setting up an 8- or 16-channel NOTE system, the displays you see may be slightly different.
SECTION 4: DVR SETUP NOTE During initial startup of the system, no password is required. 2. Press the MENU button on the front panel twice, or right-click the mouse twice anywhere on the screen. An Input Password window will appear. Confirm entry icons to the right of the User Name field parameter field and select Admin.
SECTION 4: DVR SETUP Note: To see an accurate clock, access a reliable Internet time server, such as tf .nist .gov 4. Right-click the mouse anywhere on the screen again. The Status bar will change to a Tools Bar or a login window. If a LOGIN window opens, log in to the system as an Admin (see above).
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SECTION 4: DVR SETUP 2. Click the q icon at the right end of the DATE FORMAT line. Select the format you prefer: MM/DD/YY, YY-MM-DD, or DD- MM-YY. 3. Click the entry on the DATE line. Click the t or u icons to highlight a digit of the date, then click the number value of the digit To complete the entry and close the virtual keyboard, click the = button.
SECTION 4: DVR SETUP 4.2.2 Change the Admin and user1 passwords Changing the default Admin and user1 account passwords from their initial (default) value adds security to your system. The factory default account names and their passwords are: Admin: 888888 user1: 666666 To change these passwords:...
SECTION 4: DVR SETUP 3. Click the q icon at the right end of the USER NAME line. From the dropdown list, select Admin . Click the OLD PASSWORD entry field, then enter the current Admin password using the virtual keyboard. 5.
SECTION 4: DVR SETUP 8. Click the q icon at the right end of the USERS line. From the dropdown list, select the name of the user you just created. 9. Click the OPT checkboxes to assign permissions to the new user. 10.
SECTION 4: DVR SETUP Overwrite: Recordings on the HDD are overwritten when the HDD becomes full. The oldest recording is overwritten — first. 1 HOUR . . 90 DAYS: Recordings are overwritten when older than the time selected. — ) in the lower right corner of the screen, then click the Confirm button in the Note window.
SECTION 4: DVR SETUP 7. Click the q icon at the right end of the FRAME RATE line. From the dropdown list, select a number between 1 and 30 (frames per second). The higher the frame rate (30 fps), the smoother the video motion. However, higher frame rates consume storage space faster.
SECTION 4: DVR SETUP In the example above, NORMAL recording was scheduled for Monday through Saturday between 7 AM and 6 PM. MD recording was scheduled for Monday through Friday between 4 AM and 7 AM and between 6 PM and 9 PM, and on Saturday and Sunday between 4 AM and 9 PM.
SECTION 4: DVR SETUP Click the q icon at the right end of the LIVE line. In the dropdown list, select ON (to view video from the camera on the Live screen), or OFF. 7. On the COLOR line, click the >> icon to open the COLOR SETUP window. The COLOR SETUP window is superimposed on the video image from the camera channel you selected.
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SECTION 4: DVR SETUP 4. Click the q icon at the right end of the VGA line. Select one of the options: 1024 x 768 or 1280 x 1024. NOTE: Changing this setting from the current value will cause a DVR restart. 5.
SECTION 4: DVR SETUP Privacy Blocks After the block is created, it can be repositioned by dragging it with a mouse. To remove a block, double click on it. 4. Right click anywhere on the desktop to return to the VIDEO SETUP menu. ) in the lower right corner of the screen, then click the Confirm button in the Note window.
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SECTION 4: DVR SETUP 2. Click the ALARM tab to open the ALARM settings menu. 3. Click the q icon at the right end of the DURATION line. From the dropdown list, select either 30 SEC .. 5 MIN. This option sets the recording time length after an alarm recording is activated.
SECTION 4: DVR SETUP 9. Click the checkbox to the right of the VIDEO LOSS label to enable this alarm. When a video signal from a channel is not detected, this feature will sound the buzzer and place the Video Loss label in the channel LIVE view window. ) in the lower right corner of the screen, click the Confirm 10.
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SECTION 4: DVR SETUP To enable blocks (areas) for motion sensing, click the block, or use the mouse to drag a rectangle over areas you want to enable. The shading will disappear for areas selected for motion detection. To disable an area selected, click on it. Motion Sensing Disabled Motion Sensing...
SECTION 5: NETWORKING YOUR DVR SECTION 5 Networking Your DVR Your DVR supports highly flexible networking configurations including an Ethernet connection, such as to a home network with a broadband router and modem, and a PPPOE connection. In this section, only general guidelines for the setup of a DVR on a simple Ethernet broadband home network are included.
SECTION 5: NETWORKING YOUR DVR After the DVR is setup on your home network, usually the router can be configured so that the DVR is accessible from a computer on the Internet or from a smartphone. Although most routers perform similar functions, the specific procedures to configure them vary widely.
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SECTION 5: NETWORKING YOUR DVR d. Enter the IP Address, Subnet Mask, and Default Gateway for your PC’s Ethernet adapter into Table 1. The Ethernet adapter data you see by using ipconfig will probably be different from that shown in the example above. NOTE If you are using Windows Vista or Windows 7, the IP address is identified as the “IPv4 Address.”...
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SECTION 5: NETWORKING YOUR DVR d. Examine the screen capture shown above. If the response to the ping command was “Request timed out . ” like that shown above, use this IP address for your DVR, enter into Table 1, skip step 2.e and continue at step 2.f. If the response to the ping command was “Reply from 192 .
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SECTION 5: NETWORKING YOUR DVR 5. On the NETWORK line, click the >> icon to open the NETWORK SETUP menu. 6. Click the q icon at the right end of the TYPE line. From the dropdown list, select either DHCP, PPPOE, or STATIC for the IP network setup.
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SECTION 5: NETWORKING YOUR DVR The MEDIA PORT, WEB PORT, and SETUP PORT numbers do not need to be changed unless these numbers conflict with other NOTE devices on your network. 7. Use the values in Table 1 to configure your DVR with a DNS address, IP ADDRESS. SUBNET MASK, and GATEWAY address. You can also use any other values that are compatible with your local network.
SECTION 5: NETWORKING YOUR DVR 5.1.1 Verify local network connectability with IE After your DVR is setup on a local network, IE is used to verify connectability across the LAN. It also increases flexibility for monitoring and configuring your security system. Before you can connect to the DVR with IE, the (default) security settings in IE are modified and an additional software is installed.
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SECTION 5: NETWORKING YOUR DVR 3. Click the Custom Level . . . button. In the Settings list, change the following settings to Enable: Automatic prompting for ActiveX controls — Initialize and script ActiveX controls not marked as safe for scripting —...
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SECTION 5: NETWORKING YOUR DVR In the Internet Options window, click Apply, then click OK to close the window. If your computer operating system is Windows Vista or Windows 7, User Account Control can interfere with the normal operation NOTE of the DVR user interface.
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SECTION 5: NETWORKING YOUR DVR 6. When the Login screen opens in the browser, enter the administrator USER ID and PASSWORD, then click Login. The default values for the administrator account are Admin and 888888. 7. After login, the DVR web display will appear. To see images from the cameras connected to your DVR, click the Open All button in the lower left corner of the screen.
SECTION 5: NETWORKING YOUR DVR When viewing the DVR network browser interface, if the webpage appears normal but the camera images are scrambled, check NOTE your computer’s video adapter settings, or contact your distributor for support. 5.2 Accessing your DVR from the Internet The remote viewing capabilities of your DVR allow you to access and control it from anywhere in the world via the Internet.
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SECTION 5: NETWORKING YOUR DVR 2. Determine if your router/modem has a dynamic IP address (one that can change arbitrarily, often used by internet service providers (ISPs) for cable/DSL modems) or static IP address (unchanging). If you are unsure, contact your ISP for this information.
SECTION 6: ACCESSING YOUR DVR WITH A WEB BROWSER SECTION 6 Accessing Your DVR With a Web Browser After your DVR is “networked” for LAN and Internet access, it can be monitored and configured remotely. Also, you can search for and download video clips to your remote computer.
SECTION 6: ACCESSING YOUR DVR WITH A WEB BROWSER In the Login window, enter a USER ID and PASSWORD, then click LOGIN. The USER ID “Admin” has complete privileges to manage the DVR remotely. The default password for USER ID Admin is “888888”. 6.2 Live screen After logging in to your DVR, the Live screen will appear.
SECTION 6: ACCESSING YOUR DVR WITH A WEB BROWSER 6.3 Replay window The Replay window enables you to play and download recorded video. To use this feature: 1. In the calendar frame, click the date when the video was recorded. In the following example, September 15, 2011 was selected.
SECTION 6: ACCESSING YOUR DVR WITH A WEB BROWSER The options on these screens are identical to those in the DVR menu system. Refer to the chapters Installing the System and DVR Menu System in this document for more information. After making changes to a Remote setting menu, click the SETUP button at the bottom of the window to commit the changes.
SECTION 6: ACCESSING YOUR DVR WITH A WEB BROWSER Click the icon in the upper-right corner to close the Remote Setting window before selecting another screen or window. 6.6 Logout Clicking LOGOUT returns you to the USER LOGIN screen. www.supercircuits.com...
SECTION 7 KWeye Smartphone App KWeye is a free smartphone app for use with your Supercircuits model DMR9xU series DVRs (SY703XX, SY705XX, SY807XX series systems). Its features include: Compatible with most models of these phones: Apple iPhone, iPad, and iPod Touch, Google Android, Symbian, Windows •...
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SECTION 7: KWEYE SMARTPHONE APP App Found Ready to Install Installed To download KWeye to your computer then install it on your iPhone: • Download and Install the latest version of Apple iTunes if not already installed. You can download iTunes from —...
SECTION 7: KWEYE SMARTPHONE APP After downloading the app, attach your iPhone to your computer, sync the application to your phone. — 7.1.2 Installing KWeye in Android To install applications using Android Market perform the following steps: With your Android phone, go to the Applications menu and open Android Market. —...
SECTION 7: KWEYE SMARTPHONE APP iPhone Android KWeye Initial KWeye Initial Screen Screen Settings Tap the Settings icon. The splash screen will change to the Settings • screen. In the Device Info fields, enter the appropriate information for your • DVR: Address: IP address used to connect to your DVR modem from —...
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SECTION 7: KWEYE SMARTPHONE APP Tap the Play button to start watching video from the DVR. • PTZ Controls: Select Direction, Channel Zoom, Iris, Switch Focus Channel Group Play/Stop Snapshot Settings SW Information To view a particular camera, tap the Select Channel button for the camera channel. If you are connected to an 8- and •...
SECTION 8: DVR SYSTEM MENUS REFERENCE SECTION 8 DVR System Menus Reference This section includes a detailed description of the DVR menu system. It is included for reference only. The following sections provide a generic procedure for setting up an SY70304 system. If you are setting up an 8- or 16-channel NOTE system, the displays you see may be slightly different.
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.1.1 Tool Bar The Tool Bar provides icons for accessing menu features. System Settings Manual Record / Auto Keylock Advance Stop Manual Record Sequence EZoom Mute On/Off Play Tool Bar Tool bar icon functions: System Settings: Opens the system configuration menu system.
SECTION 8: DVR SYSTEM MENUS REFERENCE Hide Advance: Close the Advance tool bar. PIP 1x1: This feature displays a small picture in a full screen. PIP 1x2: This feature displays two small pictures in a full screen. VGA/BNC Switch: Click to switch the video output of the DVR from VGA to BNC or BNC to VGA. 8.1.2 Menu options To modify/adjust system configuration, click the System Settings icon on the Tool Menu.
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.2 System menu The System menu (see above) contains parameters for setting the basic configuration of your system. it includes the following options: 8.2.1 Language Use this option to change the language of the DVR menu text and the On-Screen Display. 8.2.2 Video System Set the system output to the camera input (PAL or NTSC).
SECTION 8: DVR SYSTEM MENUS REFERENCE Note: After changing settings, click the “check” (save) button in the lower right corner of the screen. 8.2.4 User management Click User [System settings -> System -> User] to open the user management setup menu. This menu allows user to set the device ID for the DVR and to change the system password.
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SECTION 8: DVR SYSTEM MENUS REFERENCE CHANGE PASSWORD: Select the username whose password you want to change, then enter the old password, the new password, and the new password again in the Confirm Password field. DELETE USER: In this window, select the user you want to delete, then click the “check” button in the lower right corner of the window.
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SECTION 8: DVR SYSTEM MENUS REFERENCE SET PERMISSION: For each user, set the permissions for use of the system. Permissions include: Auto sequence, Manual REC, Playback/Backup, Ezoom, PIP, Update/Reboot/Maintenance/Format/Default, etc. REMOTE PERMISSION: This feature must be setup if operating the system remotely. Only users with admin privileges can set other user’s remote permissions.
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.2.5 VOLUME Click VOLUME [System Settings -> System -> Volume] to open the Volume setting window. In the Volume window, drag the slider left or right to decrease or increase the volume level. 8.2.6 Click HDD [System settings ->...
SECTION 8: DVR SYSTEM MENUS REFERENCE FORMAT USB: This function allows you to format a USB storage device. 8.2.7 Maintenance Click Maintenance [System settings -> System -> Maintenance] to open the Maintenance setup menu. SYSTEM UPDATE: To perform a system update: 1.
SECTION 8: DVR SYSTEM MENUS REFERENCE REBOOT: Use this function to restart the DVR. POWER OFF: Use this function to power off the DVR. AUTO MAINTAIN: When AUTO MAINTAIN is ON, you can set a time for system to perform a restart. 8.2.8 Information Click Information [System settings ->...
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.3.1 Record Channel With this option you can select the camera (channel) number whose settings you want to modify. If you want the changes to apply to all available channels, select “All”. Make the selection by pressing the arrow buttons; the options include CH1, CH2, CH3, CH4 and ALL.
SECTION 8: DVR SYSTEM MENUS REFERENCE For NTSC video output format, the default system resolution and frame rate is CIF @ 30 fps. With this setting, the system will record 120 fps with all channels. The frame rate can be set from 1 fps to 30 fps per channel. 8.3.6 Audio Select OPEN or CLOSED.
SECTION 8: DVR SYSTEM MENUS REFERENCE To set up weekly schedules, click on the box of the recording mode you want (Alarm, Normal or No record), then click each box in the schedule time line that you want to apply the mode to. You can also left click and drag a frame over boxes in the schedule time line that you want to apply the mode to.
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.4.3 Position You can set the position where the channel name appears in the view window. Press ENTER to switch from U-L, D-L, U-R, D-R and OFF. 8.4.4 Live Set to ON to view the channel in live mode; set to OFF to disable live viewing. 8.4.5 Audio You can set up audio inputs for the current channel.
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.4.9 Video Setup Click Video Setup [System settings -> Video -> Video Setup] to open video setup menu. VGA (display resolution): Options include 1024 x 768 (XGA) and 1280 x 1024 (SXGA). The DVR will restart if the display resolution is changed. NOTE Sequential Time (SEC): This sets the pause time when auto-sequence is enabled.
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.5.1 Network Setup After selecting network mode, static, DHCP, or PPPOE allocation, and setup the web port, you can access the DVR remotely across the internet. STATIC network settings When selecting STATIC allocation, you must enter the IP address, subnet mask, gateway, and a web port. MEDIA PORT: Port used to transfer video data from the DVR to a client.
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SECTION 8: DVR SYSTEM MENUS REFERENCE IP ADDRESS: Press ENTER, then enter the IP address. SUBNET MASK: Press ENTER, then enter the subnet mask. GATEWAY: Press ENTER, then enter the gateway address. PPPOE network settings When selecting PPPOE, enter the PPPOE USER and PASSWORD provided by your ISP. MEDIA PORT: Port for private protocol between the DVR and a client PC.
SECTION 8: DVR SYSTEM MENUS REFERENCE DHCP network settings When selecting DHCP, the DHCP server will assign the DVR IP address and other network settings. When you select DHCP and save your configuration, the DVR will connect to the DHCP server and acquire its network settings. 8.5.2 DDNS Setup Move the cursor to DDNS SETUP and press ENTER to open the DDNS Setup menu.
SECTION 8: DVR SYSTEM MENUS REFERENCE SSL: SSL is a security link transport protocol. You can encrypt your email messages with SSL to prevent hackers from monitoring your communication information and your password. Set SSL to OPEN if using a Gmail.com server, and set it to CLOSE if using another mail server.
SECTION 8: DVR SYSTEM MENUS REFERENCE SERVER PORT: Mobile monitoring port. Enter the correct mobile port, then click the “check” button in the lower right corner of the window to commit your settings. The setting range is 1024 – 65535. The default value is 10510. NETWORK TYPE: Select on of the following options: 3G, 2.5G, 2.75G, and WIFI, then click the “check”...
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.6.1 OUTPUT This function sets the output time for the I/O alarm when an alarm is triggered. Options include OFF, 5 seconds, 10 seconds, 30 seconds, and 60 seconds. If you choose OFF, the alarm will not be triggered. 8.6.2 DURATION This function sets the duration of the recording time when alarm recording is activated.
SECTION 8: DVR SYSTEM MENUS REFERENCE HDD LOSS: ON causes a relevant alarm to occur when no HDD is installed. An alert icon will be displayed on the left bottom of channel 1 in the live view. VIDEO LOSS: ON causes the relevant alarm to occur when a channel has no video input. If the buzzer alarm is OFF, exception alarms will not be triggered.
SECTION 8: DVR SYSTEM MENUS REFERENCE BUZZER: Set to ON for the buzzer to sound when an alarm is triggered by a sensor. Prerecord: Set to ON for the channel to record the 5 seconds of video occurring before the alarm is triggered by a sensor. Email: Set to ON for a snapshot of the channel video to be send by email after a alarm was triggered by a sensor.
SECTION 8: DVR SYSTEM MENUS REFERENCE Video channel without (left) and with (right) areas of motion sensing To return to the MOTION DETECTION menu from the MD AREA setup screen, right-click anywhere. RECORD: If set to ON and the channel is triggered by motion, the channel will record. BUZZER: If set to ON and the channel is triggered by motion, the buzzer will sound.
SECTION 8: DVR SYSTEM MENUS REFERENCE 8.7.1 Channel The channel connected to a PTZ device. 8.7.2 Protocol Select the protocol of the PTZ device. Options are: Pelco-D and Pelco-P. 8.7.3 Baud Rate Select the baud rate PTZ device. It must be consistent with the baud rate of the actual PTZ cameras installed. Options are: 1200, 2400, 4800, 9600.
SECTION 9: CLEANING SECTION 9 Cleaning Clean the camera lens and IR lamp shield with a mild glass cleaning solution and a lint free cloth. Remove all foreign particles, such as plastic or rubber materials, attached to the camera housing. These may cause damage to •...
APPENDIX A: OFF-LOADED VIDEO FILES APPENDIX A Off-loaded Video Files Video files can be off-loaded to a USB flash drive or downloaded using IE. For the best compatibility and performance with Windows operating systems, Supercircuits recommends that you choose AVI file format for all video backups and downloads. Backing up files to a USB flash drive Before playing backed-up files on a Windows operating system with an application such as Windows Media Player, it may be necessary to install the file format CODEC.
APPENDIX B: TROUBLESHOOTING APPENDIX B Troubleshooting This basic troubleshooting guide will help you identify general malfunctions and offer steps for a quick resolution. If the failure or malfunction can’t be solved by following these steps, please contact your distributor for support. $ DVR does not power up.
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APPENDIX B: TROUBLESHOOTING $ There is no output from a single channel, multiple channels or all video channels. Check the power adaptor connections. • Check the video input/output cable connections on the back panel of DVR. • Insert the video source directly into the display device to verify that it is working properly. •...
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APPENDIX 8: TROUBLESHOOTING $ The DVR is showing real-time images with bad image color, brightness distortion, etc. Verify that the PAL/NTSC setting for the BNC output is configured correctly (NTSC). Improper settings can cause the images to • appear black and white. Make sure the DVR is compatible with monitor.
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APPENDIX B: TROUBLESHOOTING $ Cannot login to the DVR through IE (across a network). Verify that the DVR is connect to the network. • Check if LINK or 100M LED is displayed normally on the panel; • Use the ping command (ping <DVR IP address>) to verify that you can connect to the DVR. •...
APPENDIX C: HDD INSTALLATION APPENDIX C HDD Installation The following procedures illustrate hard disk drive (HDD) installation in a DMR90U (4-channel DVR), and DVR91U/DMR92U (8- and 16-channel DVRs) without an HDD. If you purchased your DVR without a HDD, or you want to upgrade the HDD installed in your DVR, use this procedure as a guideline.
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APPENDIX C: HDD INSTALLATION Follow recommended electrostatic discharge (ESD) guidelines while performing this procedure. Install the HDD in a static-free environment, wearing a certified ESD wrist strap. If a static free environment and ESD wrist strap is not available, touch the bare metal of the DVR chassis frequently when installing the drive to dissipate the static charge naturally generated on your skin and CAUTION clothing and avoid touching electronic components.
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APPENDIX C: HDD INSTALLATION 5. Locate the holes in the chassis for the HDD mounting screws, and holes on the underside of the HDD for the mounting screws. See the photos below. HDD mounting screw holes Chassis HDD mounting screw holes Underside of the HDD 6.
APPENDIX C: HDD INSTALLATION 7. While holding the HDD in place in the chassis, carefully turn over the chassis with the HDD, then install the four HDD mounting screws to anchor the HDD to the chassis. Tighten the screws until snug. mounting screws 8.
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APPENDIX C: HDD INSTALLATION 3. Remove the top cover from the DVR by removing the five cover screws on the back of the chassis, and the three on each side. See the drawing below. 4. Remove the two HDD mounting brackets from one of the HDD bays in the chassis by removing the four screws. Retain the screws to reattach the brackets later.
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APPENDIX C: HDD INSTALLATION SATA data Bracket and power attached connectors 6. Position the HDD with the mounting brackets in the HDD bay as shown below with the SATA connectors toward the middle of the chassis. Secure the HDD assembly to the chassis using the four screws removed in step 4 above. 7.
APPENDIX C: HDD INSTALLATION 11. During the DVR initialization, follow the options displayed to initialize/reformat the HDD. C.4 DMR91U/DMR92U: Installing a 2nd internal HDD The DMR91U and DMR92U DVRs can include two internal HDD. For illustrations and additional details, refer to “C.3 DMR91U/ DMR92U: HDD installation”...
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APPENDIX C: HDD INSTALLATION 6. Plug the SATA data and power cables into the mating connectors on the HDD. Ensure the cable connectors are fully seated at both ends. 7. Reinstall the DVR cover using the cover screws removed earlier. 8.
APPENDIX D: DVR COMPATIBLE USB DVD RECORDERS APPENDIX D DVR Compatible USB DVD Recorders The following portable USB DVD recorders found to be compatible with the DVR. Sony® DRX-S70U-R • HUGE USB Slim Portable Optical Drive • LG® GE20LU10 • LiteOn®...
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