PaloAlto Networks M-500 Reference Manual
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PaloAlto Networks M-500 Reference Manual

PaloAlto Networks M-500 Reference Manual

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M-500 Appliance
Hardware Reference Guide

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Summary of Contents for PaloAlto Networks M-500

  • Page 1 M-500 Appliance Hardware Reference Guide...

  • Page 2: Contact Information

    About this Guide The Palo Alto Networks M-500 appliance is a multi-function appliance that you can configure to function as a Panorama Manager, Panorama Log Collector, or PAN-DB Private Cloud used for URL filtering. This guide provides instructions on installing the hardware and performing maintenance procedures, and provides product specifications.

  • Page 3: Table Of Contents

    February 29, 2016 - Palo Alto Networks COMPANY CONFIDENTIAL Table of Contents Chapter 1  Overview ..........Front Panel Description .
  • Page 4 Chapter 5  Compliance Statements ........Appendix A ...

  • Page 5: Chapter 1  Overview

     Chapter 1 Overview The Palo Alto Networks M-500 appliance is a multi-function appliance that you can configure for one of the following three modes: • Panorama mode—Performs both central management and log collection for Palo Alto Networks firewalls. This is the default mode.

  • Page 6: Front Panel Description

    Front Panel Description Front Panel Description Figure 1 shows the front panel of the M-500 appliance and Table 1 describes the front panel features. Figure 1. Front Panel Table 1. Front Panel Features Item Description Disk drives/bays The M-500 appliance has 24 disk drive bays. Starting from left to right, the bays are labeled A1 to L2.
  • Page 7 Front Panel Description Table 1. Front Panel Features (Continued) Item Description HDD LED Indicates IDE channel activity (SAS/SATA drive). Overheat/fan failure Modes: • Continuously on red—An overheat condition occurred, possibly due to cables blocking the air vents. • Blinking red (1Hz)—Fan failure has occurred. •...

  • Page 8: Back Panel Description

    Back Panel Description Back Panel Description Figure 2 shows the back panel of the M-500 appliance and Table 2 describes the back panel features. Figure 2. Back Panel Table 2. Back Panel Features Item Description Power supplies Two 1200W redundant hot-swappable power supplies.

  • Page 9: Installing The Hardware

    Tamper Proof Statement  Chapter 2 Installing the Hardware This chapter describes how to install the M-500 appliance. See the following topics: • “Tamper Proof Statement” on page 9 • “Before You Begin” in the next section • “Equipment Rack Installation” on page 10 •...

  • Page 10: Equipment Rack Installation

    “Two-Post Rack Installation” on page 14 Four-post Rack Installation Unpack the rail kit, which contains two rail assemblies (one for each side of the M-500 appliance). Each assembly consists of three sections: An inner rail that secures directly to the chassis, an outer rail that secures to the rack, and a middle rail that extends from the outer rail.
  • Page 11 Equipment Rack Installation Note: Each inner rail has a locking tab, which locks the chassis into place when installed and pushed fully into the rack. These tabs also lock the chassis in place when fully extended from the rack to prevent the chassis from coming completely out when servicing.
  • Page 12 Equipment Rack Installation Attach the outer rail to the rack by pressing upward on the locking tab at the rear end of the middle rail and then push the middle rail back into the outer rail. Hang the hooks of the front of the outer rail onto the slots on the front of the rack as shown in Figure 5.
  • Page 13 Equipment Rack Installation of the inner rail clicks into the front of the middle rail as shown in Figure 6. This will lock the chassis into the fully extended position. Figure 6. Install the Chassis Into the Rack 10. Simultaneously press the locking tabs on both sides of the rails and push the chassis all the way into the rear of the rack as shown in Figure 6.
  • Page 14 Two-Post Rack Installation This section describes how to install the M-500 appliance in a two-post rack. Note: The M-500 appliance ships with a four-post rack kit. To obtain a two-post rack kit, contact Palo Alto Networks or your local sales representative.
  • Page 15 Equipment Rack Installation Mount the chassis to the rack by securing the front (inner rail) mount holes to the front of the rack with the rack mount screws and washers as shown in Figure 8. Figure 8. Install the Chassis Into the Rack and Secure the Front Rail Inner Rail Inner Rail Inner Rail...
  • Page 16 Equipment Rack Installation Install the cylinder head screw through the outer rail to the inner rail threaded post as shown in Figure 9. CAUTION: It is important that you secure the outer rail to the inner rail with the cylinder head screw to ensure that the outer rail does not inadver- tently become separated from the inner rail.

  • Page 17: Connecting Cables To The Device

    Connecting Cables to the Device Connecting Cables to the Device Figure 10 shows the M-500 appliance cable connections on the back of the device. See Table 1 for descriptions of the front panel and Table 2 for descriptions of the back panel interfaces.
  • Page 18 Connecting Power 18 • Installing the Hardware Palo Alto Networks...

  • Page 19: Maintaining The Hardware

    The following procedures describe how to replace a disk drive on an M-500 appliance. The M-500 appliance has 24 disk drive bays. Starting from left to right, the bays are labeled A1 to L2. Each pair of drives are in a RAID1 configuration. For example, A1-A2 is a RAID1 pair, B1- B2 is a RAID1 pair, and so on.
  • Page 20 Replace a Disk Drive By default, the M-500 appliance ships with 8 1TB drives in RAID1 pairs installed in drive bays A1-D2 to provide 4TB of storage. You can install additional RAID1 pairs from E1-H2 to add up to 8 more drives (4 pairs) for a total of 8TB of storage. Drive bays I1 to L2 are reserved for future use.
  • Page 21 Replace a Disk Drive Remove the four screws that hold the drive in the drive bay and then remove the failed disk drive as shown in Figure 12. Note: If you are using a blank carrier that does not have a drive installed, you may have to remove the blank drive insert before installing the new drive.

  • Page 22: Power Supply Replacement

    Power Supply Replacement The M-500 appliance has two hot-swappable redundant power supplies. If a power supply fails, a system log alert will be generated, an audible alert will sound, and the power failure indicator described in the “Front Panel Description” on page 6 will change to amber and will flash.

  • Page 23: Chapter 4  Specifications

    Physical Specifications  Chapter 4 Specifications This chapter provides specifications for the M-500 appliance. For more information, see the following topics: • “Physical Specifications” in the next section • “Interface Specifications” on page 24 • “Electrical Specifications” on page 24 •...

  • Page 24: Interface Specifications

    • Stop bits: 1 • Flow control: none USB ports 4 USB ports reserved for future use. Electrical Specifications Table 6 lists the electrical specifications for the M-500 appliance. Table 6. Electrical Specifications Specification Description Maximum internal power dissipation 1200W...
  • Page 25 Environmental Specifications Table 7. Environmental Specifications (Continued) Specification Description System air flow Front to rear Operating humidity 8% to 90% non-condensing Storage humidity 5% to 95% non-condensing Palo Alto Networks Specifications • 25...
  • Page 26 Environmental Specifications 26 • Specifications Palo Alto Networks...

  • Page 27: Compliance Statements

     Chapter 5 Compliance Statements This section provides the compliance statement for the Voluntary Control Council for Interference by Information Technology Equipment (VCCI), which governs radio frequency emissions in Japan. The following information is in accordance to VCCI Class A requirements: Translation: This is a Class A product.
  • Page 28 28 • Compliance Statements Palo Alto Networks...

  • Page 29: General Safety Information

    CAUTION Please Note the Following: • The M-500 appliance should not be used in a home, school or other public area where the general population would have access to it. WARNING To prevent the potential for personal injury, property damage, or death, please observe the following instructions: •...
  • Page 30 Avoid placing equipment close together such that it is subject to re-circulated (pre-heated) air. • Ensure that all cables connected to the M-500 appliance are not under stress or high tension and that nothing rests on the cables. • If the equipment is located in a rack, move it with caution. Ensure that all casters and/or stabilizers are firmly connected.

  • Page 31: Other Regulatory Information

    Other Regulatory Information • Rack Weight Distribution—Load racks from the bottom up, loading the heaviest items near the bottom of the rack. Do not stand or step on components in the rack. WARNING Grounding Instructions for Qualified Electricians Only: • Grounding techniques may vary.
  • Page 32 32 • Palo Alto Networks...

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