Mace alert 911 User Manual page 3

Emergency help 24/7 with the push of a button

Enlarged version

1. Open the battery compartment located on the rear of the device and insert three AAA lithium batteries

(included). Take note of the polarity marking (+ / -) on case. Reattach the battery cover.

2. Press and hold the BATTERY CHECK button located on the right hand side of the Mace® Alert 911. The

device is ready to use if the front LED light is green. If the LED is not green, verify correct installation of the

batteries. If the LED light is red, the batteries are low and should be replaced. Batteries must be recycled

or disposed of properly.

3. To call 911, press and hold the white and red cross button (+) on the front of the device until the device

responds with "Calling 911" and the LED light glows blue. The device will connect to a 911 Operator if

cellular service is available.

4. If the call fails to complete, you will hear "Disconnected, Redial" and the device will retry calling 911 until

an operator is reached. The device will continue to call 911 until a connection is established, the call is

canceled or the battery is depleted.

5. To disconnect, press the CANCEL button on the left hand side or wait for the 911 operator to hang up.

1. What is the function of Mace

Alert 911? To call 911 in an emergency situation.

2. Where can I use the device? Anywhere in the United States where cellular service is available.

3. Can I travel with Mace

Alert 911? Yes. There are no restrictions on traveling with Mace

4. Who should carry Mace

Alert 911? Any person, at any age, that wants to quickly seek help from law en-

forcement, the fire department or emergency medical responders in the case of an emergency situation.

5. How do I signal for help with the device?

• Press and hold the white and red cross button (+) on the front of the device until the LED light glows

blue AND you hear the device say, "Calling 911".

• The device will connect to a 911 Operator if cellular service is available.

• If the call fails to complete, you will hear "Disconnected, Redial", and the device will retry calling 911

until the 911 Operator is reached, the call is canceled or the battery is depleted. You know the device is

continuing to call 911 if the LED light glows blue AND you hear the device say, "Calling 911".

• To disconnect, press the CANCEL button on the left hand side or wait for the 911 operator to hang up.

Alert 911.