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International HQ
Jerusalem, Israel
Tel: + 972 2 535 9666
minicom@minicom.com
www.minicom.com
Smart IP Extender
User Guide
North American HQ
Linden, New Jersey
Tel: + 1 908 4862100
info.usa@minicom.com
European HQ
Dübendorf, Switzerland
Tel: + 41 1 823 8000
info.europe@minicom.com
Customer support - support@minicom.com
Italy
Rome
Tel: + 39 06 8209 7902
info.italy@minicom.com
5UM20104 V2.3 9/04
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Table of Contents
Related Manuals for Minicom Smart IP Extender
Summary of Contents for Minicom Smart IP Extender
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Page 1: User Guide
Smart IP Extender International HQ North American HQ Jerusalem, Israel Linden, New Jersey Tel: + 972 2 535 9666 Tel: + 1 908 4862100 minicom@minicom.com info.usa@minicom.com www.minicom.com User Guide European HQ Dübendorf, Switzerland Tel: + 41 1 823 8000 info.europe@minicom.com Customer support - support@minicom.com... -
Page 2: Table Of Contents
The Control buttons /toolbar icons...20 The Chat window ...21 The Video settings...22 Video Settings access...23 Mouse synchronization...23 Mouse synchronization limitations...23 Single mouse mode...24 Remote Console Settings ...24 Telnet Console...26 Status via IPMI ...26 Event Log via IPMI...26 SMART IP EXTENDER Table of Contents... - Page 3 Power Control...27 Keyboard & Mouse Settings...28 KVM Settings ...30 KVM Port Settings ...31 Video Settings ...32 Enable local video port ...32 Noise filter...32 Video quality/speed...32 Custom Video Modes ...32 User/Group Management...34 Existing user...34 New user name ...34 Full user name ...34 Password / Confirm password ...34 Email address /Mobile number...35 Group membership/Member of/Not Member of ...35...
- Page 4 Telnet server commands ...57 Frequently Asked Questions ... 58 Glossary of terms ... 59 Appendix A: IP Extender Video modes ... 60 Appendix B: Key codes... 61 Appendix C: Pin assignments ... 63 Appendix D: Technical specifications ... 65 SMART IP EXTENDER...
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Page 5: Welcome
USER GUIDE 1. Welcome The Smart IP Extender system is produced by Minicom Advanced Systems Limited. Technical precautions This equipment generates radio frequency energy and if not installed in accordance with the manufacturer’s instructions, may cause radio frequency interference. This equipment complies with Part 15, Subpart J of the FCC rules for a Class A computing device. -
Page 6: Introduction
SMART IP EXTENDER 2. Introduction The Smart IP Extender (IP Extender) from Minicom Advanced Systems redirects local keyboard, mouse and video data to a remote computer. All data is transmitted via IP. IP Extender features, remote KVM access and control via a LAN or Internet connection. -
Page 7: Features Of Ip Extender
Administrators IP Network 3. Features of IP Extender • KVM (keyboard, video, mouse) access over IP or analogous telephone line. • Automatically senses video resolution for best possible screen capture • High-performance mouse tracking and synchronization • Connect a user console for direct access to KVM switch •... -
Page 8: System Components
6. The IP Extender cables The IP Extender package contains the following cables. 7. IP Extender front panel Figure 3 illustrates the IP Extender front panel. MINICOM SMART IP EXTENDER 3 in 1 CPU cable Null Modem cable SMART IP Activity... -
Page 9: The Ip Extender Rear Panel Ports
The table below explains the functions of the front panel LEDs. Function Activity LED blinks when Network connection is functioning System OK LED solid when IP Link system connected and functioning 8. The IP Extender rear panel ports The figure below illustrates the ports on the IP Extender. POWER 100-240 VAC 50/60 Hz Power... -
Page 10: Pre-Installation Instructions
3. Connect the power cord and Ethernet and/or modem connection. 4. You can connect a local KVM console to the IP Extender and work on the host computer. Figure 5 and Figure 6 illustrate the connections to a computer and KVM switch respectively. SMART IP EXTENDER... - Page 11 Figure 6 IP Extender connections to a KVM switch USER GUIDE 3 in 1 CPU cable USER COMPUTER 3 in 1 CPU cable Smart IP Extender Computer Smart IP Extender KVM switch SERIAL MOUSE STATION 2 COMPUTER 5 COMPUTER 6 COMPUTER 7 PS /2 MOUSE SCREEN...
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Page 12: Connecting The Power Management Options
BIOS settings or special utilities provided by the server manufacturer. Refer to the server manufacturer's manual site. Note! IPMI V1.5 is only supported by server systems manufactured in 2002 onwards. SMART IP EXTENDER Server Figure 7 Power management options MINICOM... -
Page 13: Connecting The External Reset/Power Option
Connecting the External Reset/Power Option Refer to the Power Switch guide to connect this to one of the serial ports. To date supported options are: • Minicom Power switch • Avocent—SPC 1 800/1600 • Sentry In-Line Power Module Connecting to Ethernet The Ethernet connector on the IP Extender can be used either for a 100 Mbps 100BASE-TX connection or for a 10 Mbps 10BASE-T connection. -
Page 14: Configuring The System
2. When prompted enter a name and click OK. The Connect To box appears. See Figure 8. 3. Fill in the connection details. Select COM 1 in the Connect using box and click OK. The COM 1 properties box appears. See Figure 9. SMART IP EXTENDER... - Page 15 4. Set the port settings to the following values: • Bits/second - 115200 • Data bits - 8 • Parity - None • Stop bits - 1 • Flow Control - None 5. Click OK. The Hyperterminal appears. See Figure 10. USER GUIDE Figure 8 Connect To box Figure 9 COM 1 Properties box...
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Page 16: Mouse, Keyboard And Video Configuration
This is further discussed on page 23. The following may prevent proper mouse synchronization. Special vendor-specific Mouse drivers disrupt the synchronization process. Ensure these are not on the host system Windows XP has a setting ' enhanced pointer precision’. Deactivate it. SMART IP EXTENDER... -
Page 17: Ip Extender Video Modes
Check the correct setting by moving the mouse of your administration system to the upper left corner of the Remote Console and moving it there slightly forth and back. This will force mouse synchronization in that corner of the screen. Once that is done you may observe the behavior of your client mouse in accordance to the host one. -
Page 18: Logging In
Initially there is only one user configured who has unrestricted access to all IP Extender features. Type the default Login name ‘super’ and Password ‘smart’ and click Login. The IP Extender Home page appears. See Figure 12. SMART IP EXTENDER Figure 11 The Login screen... -
Page 19: Timeout
Menu Timeout After half an hour of non-activity the system automatically logs out. Clicking anywhere on the screen will lead back to the Login screen. The Work area The Work area has a short summary about your IP Extender. • Server Power Status - On or Off •... -
Page 20: Remote Console
NAT (Network Address Translation) settings must be configured accordingly. SMART IP EXTENDER Control buttons Figure 13 The remote console... -
Page 21: The Control Buttons /Toolbar Icons
In case IP Extender is connected to your local network environment and your connection to the Internet is available using a proxy server only without NAT being configured, the Remote Console is very unlikely to be able to establish the according connection. -
Page 22: The Chat Window
Double click the bar to see a history of all the status information. The Chat window Use the Chat window to chat with others logged into the system. Figure 14 illustrates the Chat window. SMART IP EXTENDER Figure 14 Chat window... -
Page 23: The Video Settings
USER GUIDE All messages are broadcast to ALL connected users. There is no option to direct a message to a particular user only. There is no message history, so messages can only be received after opening the Remote Console. The Video settings From the Options menu choose Video Settings. -
Page 24: Video Settings Access
2. Special vendor-specific Mouse drivers disrupt the synchronization process. Ensure these are not on the host system 3. Windows XP has a setting 'enhanced pointer precision'. Deactivate it. SMART IP EXTENDER button usually leads to a fast sync, except when the KVM... -
Page 25: Single Mouse Mode
4. Active Desktop. Disable it. Or do not use a plain background, use a wallpaper. Single mouse mode The information above applies to the Double Mouse Mode, where remote and host mouse pointers are visible and need to be synchronized. There is also the Single Mouse mode. -
Page 26: Remote Console Type
SMART IP EXTENDER Automatic Detection - The encoding and the compression level is determined automatically from the available bandwidth and the current content of the video image. Normal - Best suited for many parallel users in a LAN environment. Compressed - For low bandwidth Modem connections. 1 is the lowest and 9 the highest compression rate. -
Page 27: Telnet Console
Remote Console Button Keys - Button Keys simulate keystrokes on the remote system that cannot be generated locally. For example `Control + Alt + Delete' on Windows and DOS or `Control + Backspace' on Linux. Define a new Button Key as follows: Type the required keys e.g. -
Page 28: Power Control
SMART IP EXTENDER After reading all entries, Smart 16 IP displays them with their time, sensor and description in accordance with the filter settings. You have the choice between several pre-settings (i.e. last day, last week) or an exact declaration of the start and the end date. -
Page 29: Keyboard & Mouse Settings
USER GUIDE Power (short press) - A short press on the ATX button is normally caught by the running operating system that tries to initiate a controlled shut down. Do this to switch off the system. If this does not work try the long press button. After pressing, the power state displayed in the administration panel won't immediately reflect the requested change. - Page 30 SMART IP EXTENDER The elements of the Keyboard & Mouse Settings are explained below. Targeted KVM port 1. Choose the port to which a KVM switch is connected. 2. Press to display the current values for the selected KVM port. Without pressing alterations will NOT be made to the chosen port.
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Page 31: Kvm Settings
USER GUIDE KVM Settings Adjust the settings for the KVM switches connecting the IP Extender to the host computers. From the IP Extender menu choose KVM Settings. The IP Extender KVM settings appear. See Figure 19. Figure 19 KVM Settings The elements of the KVM Settings are explained below. -
Page 32: Kvm Port Settings
SMART IP EXTENDER Figure 20 KVM Port Settings KVM Port Settings 1. Assign names for each port. 2. Define hotkeys to switch to each port. Choose either Minicom default hotkeys by selecting Minicom KVM-Switch in the Default configuration box, and then click the Set Defaults button. -
Page 33: Video Settings
Show in console – check this option to have a button appear on the top of the Remote console. Click the button to switch to that computer. Video Settings From the IP Extender Menu choose Video Settings. The Video settings appear. See Figure 21 Enable local video port This option decides if the video output on the front panel of IP Extender is active... - Page 34 SMART IP EXTENDER Click Add Custom Video Modes. The Custom Video Modes window appears, see Figure 22. Note! This option may affect the correct video transmission and is for advanced users only. The maximum number of custom video resolutions is 4.
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Page 35: User/Group Management
Description Give the mode a name. The name appears in the Remote Console when the custom mode is activated. User/Group Management From the IP Extender Menu choose User/Group Management. The User/Group Management settings appear. See Figure 23. The user and group management of IP Extender is based on configurable users and groups. -
Page 36: Email Address /Mobile Number
1. Select a user in the Existing users Drop-down list. 2. Click the lookup button to get all the user's information. 3. All fields can be modified as required. The old password is not displayed, but can be modified. 4. Click the Modify User button. SMART IP EXTENDER... -
Page 37: Copy User
Copy User To copy an existing user’s properties to a new user: 1. Select a user in the Existing user Drop-down list. 2. Enter a new user name in the New user name box. 3. Click the Copy User button. All properties of the selected user will be copied to the new one, except user specific permissions. - Page 38 Changing a field setting. Allow change means you can change it. (This doesn’t give an automatic right to view the value, the allow view value must also be set). Deny change means you cannot change it. SMART IP EXTENDER Figure 24 User/Group Permissions...
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Page 39: Network Settings
USER GUIDE Using a function. allow access means you can use it. deny access means you cannot use it. Group setting – Use the access rights inherited from the group(s), the user belongs 3. Select the desired permission. 4. To add the right, click Add. To remove the right, check the Delete Entry box. -
Page 40: Subnet Mask
SMART IP EXTENDER IP auto configuration Choose between the 3 options. None – no IP auto configuration. In this case type a static IP address in the appropriate settings below. DHCP - When selected, IP Extender will contact a DHCP (Dynamic Host Configuration Protocol) server in the local sub-net to obtain a valid IP address, gateway address and net mask. -
Page 41: Telnet Port
Remote Console & HTTPS port Port number at which IP Extender's Remote Console server and HTTPS server are listening. If empty the default value is used. HTTP port Port number at which IP Extender's HTTP server is listening. If empty the default value is used. - Page 42 SMART IP EXTENDER IP Extender is reachable via the IP address of the DSL router, which is dynamically assigned by the provider. Since the administrator doesn't know the IP address assigned by the provider, IP Extender connects to a special dynamic DNS server in regular intervals and registers its IP address there.
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Page 43: Modem Settings
USER GUIDE Check interval - Interval for reporting again to the Dynamic DNS server by IP Extender. IP Extender has its own independent real time clock. Ensure the time setting is correct by configuring a timeserver see page 30. IP Extender registers itself to the Dynamic DNS server slightly different from the time configured. -
Page 44: Serial Port Settings
SMART IP EXTENDER Serial Port Settings From the IP Extender Menu choose Serial Port Settings. The Serial Port Settings appear. See Figure 28. Figure 28 Serial Port Settings In the IP Extender Serial Settings specify the devices connected to the two Serial ports. -
Page 45: Serial Port 2
USER GUIDE Modem Client IP address - This address is assigned to your console computer during the PPP handshake. Since it is a point-to-point IP connection virtually every IP address is possible but ensure, it is not interfering with the IP settings of IP Extender and your console computer. -
Page 46: Security Settings
SMART IP EXTENDER Intelligent Power Module - External module option to switch power of a single system by putting it in the power supply line of the controlled system. ePowerSwitch 4 port- Using this switch, switch power for more than one system connected to IP Extender through a KVM switch. -
Page 47: Ssl Certificate Management
USER GUIDE Force - Tries to make an encrypted connection. SSL Certificate Management IP Extender uses the SSL (Secure Socket Layer) protocol for any encrypted network traffic between itself and a connected client. When connecting, IP Extender reveals its identity to a client using a cryptographic certificate. This is the same for all IP Extenders and won't match the network configurations applied to the card by its user. -
Page 48: Telnet Settings
SMART IP EXTENDER Challenge Password/Confirm- Some certification authorities require a challenge password to authorize later changes on the certificate. The minimum is 4 characters. Email - Of a security contact person that is responsible for IP Extender. Key length - Length of the generated key in bits. 1024 Bits are supposed be sufficient for most cases. - Page 49 USER GUIDE Numbers attached to an IP address with a `/' is the number of valid bits that are used for the given IP address. Examples: 192.168.0.22 or 192.168.0.22/32 matches the IP Address 192.168.0.22 192.168.0.0/24 matches all IP packets with source addresses from 192.168.0.0 to 192.168.0.255 0.0.0.0/0 matches any IP packet Policy - Determines what to do with matching packets.
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Page 50: Snmp Settings
Login trial at IP Extender succeeded • Denying access to a particular action. • Server was reset. • Server was powered on/off From the IP Extender Menu choose SNMP settings. The SNMP Settings appear. See Figure 32. SMART IP EXTENDER... - Page 51 USER GUIDE Figure 32 SNMP settings You can change the following parameters: Enable SNMP Agent - When checked, IP Extender will answer to SNMP requests. If a community is blank, you cannot perform the request. E.g. if you want to disable the possibility to reset IP Extender via SNMP, don't set a write community.
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Page 52: The Ip Extender Snmp Mib
BMC address - Hexadecimal Baseboard Management Controller address. Needed for all types of communication to the IPMI-interface. Usually you can find this address in the BIOS of the host system. The default and common value is 20. SMART IP EXTENDER Figure 33 IPMI Settings... -
Page 53: Ldap Settings
IPMI over Serial - If your host system supports IPMI V1.5 and has an Intel EMP (Emergency Management Port, usually COM2) connector, you can connect IPMI through serial port 1 on IP Extender. Please note: • Set the EMP port to Always enable and switch off the Restricted Mode. •... -
Page 54: Maintenance
2. Ensure that the host computer is connected to IP Link and switched on during the firmware update. 3. Locate and upload the firmware file from your client system. In case of any errors the upload will be aborted. SMART IP EXTENDER Figure 35 Update Firmware window... -
Page 55: Direct Smartip Links
After a smooth upload the Update Firmware panel appears showing the current firmware version number and the uploaded firmware version number. 4. Press the Update button. The firmware updates. Warning! This process is irreversible; ensure the IP Extender's power supply won't be interrupted during the update process, as this may cause damage. - Page 56 The icons are color coded as follows: Icon Gray Green Orange SMART IP EXTENDER Figure 37 The Direct Connections Links page Figure 38 The Monitor icons Powered off or disconnected from the network Powered on but no user is logged in...
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Page 57: Data File For Support
Smart Switch IP 16 Warehouse Figure 39 Direct connections link scenario Remote Administrator SM A R T S M A R T IP Extender IP Link RESET MINICOM Smart IP Extender Smart IP Link Offices Shop Activity MINICOM System OK... -
Page 58: Access Via Telnet
- Logs out current user and disconnects from the client. version - Shows all available version numbers terminal - Starts the terminal passthrough mode for serial port 1. The key sequence `<esc> exit' switches back to command modus. SMART IP EXTENDER... -
Page 59: Frequently Asked Questions
USER GUIDE F r e q u en t l y A s k e d Q u e s t i o n s Q 1: The client mouse doesn't work or is not synchronized. A: Ensure the IP Extender mouse settings match the mouse model. Also see page 23 Q 2: Bad video quality or grainy picture A: Use the brightness and contrast settings - see page 22. -
Page 60: Glossary Of Terms
SMART IP EXTENDER G l o s s a r y o f t er m s ACPI - A specification that enables the operating system to implement power management and system configuration. ATX - Advanced Technology Extended: A particular specification of a motherboard introduced by Intel in 1995. -
Page 61: Appendix A: Ip Extender Video Modes
A p p en d ix A : IP E x t en d er V i d eo m o d es The IP Extender supports the following video modes. Do not use other custom video settings. Resolution 640x350 640x400 640x480 720x400... -
Page 62: Appendix B: Key Codes
(Key code). < Bksp Caps Lshft Lctrl AltGR SMART IP EXTENDER Figure 40 US English keyboard layout Key code < BACK_SPACE ENTER CAPS_LOCK LSHIFT... - Page 63 Scrl Pos1 The numerical keypad codes USER GUIDE Key code PRINTSCREEN SCROLL_LOCK BREAK INSERT HOME PAGE_UP DELETE PAGE_DOWN LEFT DOWN RIGHT Key code NUM_LOCK NUMPAD0 NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPAD8 NUMPAD9 NUMPADPLUS NUMPAD/ NUMPADMUL NUMPADMINUS NUMPADENTER Alternative Alternative NUMPAD_PLUS NUMPAD_MUL...
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Page 64: Appendix C: Pin Assignments
A p p en d i x C : P i n a s s ig n m e n t s VGA HD-15 RJ 45 Connector Ethernet SMART IP EXTENDER Assignment Green Blue Not connected GND red GND green... - Page 65 Serial SUB-D 9 Connector 1 Serial SUB-D 9 Connector 2 USER GUIDE Assignment Assignment DTR, Reset1 Pins 1 and 6 are bridged Assignment Assignment DSR, Reset2 RTS, Power1 DTS, Power2 Not connected...
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Page 66: Appendix D: Technical Specifications
Operating temperature Storage temperature Operating humidity Storage humidity Warranty: SMART IP EXTENDER Novel, Linux, Windows 98, ME, 2000, XP and later Windows 98, ME, 2000, XP and later, Linux. Internet browser with full Java support Up to 1600x1200 @60Hz Recommended resolution should be higher than... - Page 67 USER GUIDE...
- Page 68 SMART IP EXTENDER...
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