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Troubleshooting
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Summary of Contents for Heta GREEN200
- Page 1 GREEN200 Danish Design • Danish Quality • Danish Produced...
- Page 2 Please read these instructions for use carefully prior to installation and operation to avoid perso- nal injury or damage to building parts or the product itself. HETA A/S Copyright © 2014. HETA Jupitervej 22, 7620 Lemvig, Denmark Tel. +45 96 63 06 00 E-mail: heta@heta.dk...
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Page 3: Table Of Contents
CONTENTS: 1. Introduction ........................4 2. Safety information ......................4 3. General information ......................5 3.1. Liability ........................5 3.2. Spare parts .........................5 3.3. Safety systems ......................5 3.4. Filling wood pellets .....................6 4. Dimensions, installation and ignition .................7 4.1. Dimensions .........................7 4.2. Placement ........................7 4.3. -
Page 4: Introduction
The aim of these instructions for use and ser- Only pellets 6-8 mm in diameter should be vicing from Heta is to give the user all the ne- used as fuel in the Greenfire pellet stove. cessary safety information, in order to prevent any personal injury or damage to stove com- ponents or other items. -
Page 5: Liability
– either fully or in part – to observe the instruc- comes too high (85°C). tions enclosed herein. Heta A/S disclaims all liability in relation to in- correct use of the stove, abnormal usage by the customer, unauthorised replacement and/... -
Page 6: Filling Wood Pellets
3.4. Filling wood pellets Push the button downwards as shown. The pellet lid now opens. Open the lid full and fill in pellets. Close the lid again. Be sure to advance the pellets manually using the control panel (see section 5.4.3.) until pellets appear in the burn pot. -
Page 7: Dimensions, Installation And Ignition
4. Dimensions, installation and ignition. 4.1 Dimensions 4.2 Placement. The electrical connection must be with Pro- tective Earth (if the cable included is not long The position of the stove within the home will enough to connect to the closest power outlet, have a major impact on heat distribution. -
Page 8: Minimum Distance To Combustible Materials
• Furniture in front of stove 700 mm The following directions may vary, depending on regional or national directives. Applicable legislation in the country in which the stove is being installed must always be re- spected. If in doubt, contact your authorised Heta dea- ler. -
Page 9: Before The First Ignition
4.10. Before the first ignition. Read these instructions carefully before lighting the stove. Install the control panel and cable supplied. (See section 4.2.) Correctly connect the pellet stove to the chimney Fill the pellet tank (diameter 6–8 mm) Open the door and check that the burn pot is in place in the frame and that the baffle plate is at the top of the combustion chamber Close the stove door. -
Page 10: Control Panel
5.2. Control panel The control panel has an audio tone for alarms, etc. • Short tone: When buttons are pressed on the control panel. • Long deep tone: If something is entered incorrectly on the control panel. • Long high tone: Stove alarm, accompanied by an error code on the display. -
Page 11: Menu Navigation
5.4. Menu navigation 5.4.1. Active touch buttons Touch button: Description: On/Off button Switches the stove On or Off if pressed and held for more than three seconds Menu buttons Used to navigate within the menu Editing buttons Used to navigate and edit within the menus Enter Used to confirm entries and select sub menus Cancel/Back button... -
Page 12: Anti Freeze
5.4.5. Antifreeze temperature (Frost protection). Antifreeze is a setting to prevent the room temperature falling too low – frost protection, in other words. If the current room temperature falls below the Antifreeze temperature entered, the stove will start automatically. The Timer must be ON for the Antifreeze system to activate. Use the Temperature menu to set the Antifreeze temperature. -
Page 13: Sub Menus
5.5. Sub menus 5.5.1. The Settings menu 1: Keypad lock: Off, Lo, Hi (This sub-menu is used to select one of the following options) Off = Unlocked, (You can always choose Keypad Off under this item) Lo = Enter button locked, Hi = Enter button and On/Off button locked 2: Display Lighting: 1, 2, 3, 4, 5 (This sub-menu is used to select one of the following options) 1 = Low 5 = High... -
Page 14: Timer Settings
5.6. Timer settings 5.6.1. Setting programmes To set a Programme, go to the Time menu , Sub-menu [3]. Press Enter and the display shows [ P1 ]. Press Enter and the display shows Start time (On, see below), with the hours setting flashing. -
Page 15: Setting Days
5.6.2. Setting days To set up a day with one or more programmes, go to sub-menu [ 4 ] in the Time Menu Press Enter and [ d1 ] will be displayed. Press Enter and the display will show Off (block A, see below). -
Page 16: Explanations
6. Explanations 6.1. Start up sequence 6.2. Room temperature control... -
Page 17: Troubleshooting
Service Alarm icons flashes. A007 Pressostat activated / defec- Contact your dealer The Service Alarm tive to arrange a solution icon flashes. If you have any questions, Heta strongly recommends that you immediately contact your dealer. -
Page 18: Intro To Troubleshooting
7.2. Intro to Troubleshooting Compared to a conventional wood-burning stove, a pellet stove features a lot more mechanical and electronic systems. As a result, a number of problems may arise that can have a negative influence on both ignition and combustion. It is a good idea to check through these troubleshooting guidelines before calling a service tech- nician and/or submitting a complaint. -
Page 19: Test Run Of Stove
7.2.2. Test run of stove Start the stove and test all combustion levels (Auto, 4, 3, 2, and 1). During this process, it is important to check that there is sufficient combustion airflow to the stove. The sign of a succes- sful ignition process is that the flames are pale yellow after 15 minutes of operation –... -
Page 20: Before Calling A Service Technician
7.2.4. Before calling a service technician If the stove burns only poorly – dark flames and black smoke – or does not burn at all, contact your dealer to arrange a visit from a service technician. When calling a service technician, it will really help the technician if you can answer the following four questions. -
Page 21: Warranty Conditions
8. Warranty conditions We would like to thank you for purchasing your Heta Greenfire pellet stove. We recommend that you read: The instructions for installation, use and maintenance The warranty conditions specified below: Heta wood-burning stoves are subjected to thorough quality inspections throughout the manu- facturing process and before they leave the factory and are delivered to the dealer. -
Page 22: Eu Declaration Of Conformity
9. EU declaration of conformity... -
Page 23: Nameplate
10. Nameplate... -
Page 24: Cleaning And Service
11. Cleaning, Maintenance and Service 11.2. Weekly Cleaning 11.1. Daily Cleaning 11.2.1. Cleaning the ash pan 11.1.1. Cleaning the burn pot The ash pan must be emptied about once a week, depending on how often the stove is in A clean burn pot is essential to ensure the operation and the quality of the pellets. - Page 25 11.3. Monthly 11.3.1. Glass door seal and gaskets It is important that the glass door seal, the ash pan gasket and pellet tank cover seals tightly, as the stove requires underpressure in the combustion chamber for correct operation. The glass seals must be replaced if worn, or glued in place using ceramic glue if loose. Ask your dealer if you need assistance.
- Page 26 Points marked with an asterisk (*) should only be carried out by an authorised dealer. Tools suitable for cleaning can be purchased from your authorised HETA dealer. If the directions and cleaning schedule in this cleaning manual are not observed the warranty will...
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