Trouble Shooting - DigiTech XC4881 User Manual

Negative film/slides scanner
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Trouble Shooting

Issue
Possible
cause
My computer
Image Copier
does not
not plugged
recognize the
into a
image copier.
high-speed
USB port.
I get a Windows
message that
reads "device
not recognized"
My installation
May be a
disc will not auto
problem with
start
install CD.
May be a
problem with
your CD drive.
My image copier
Time for auto
works ok, but
exposure
some of my
varies
slides or
according to
negatives look
your computer
overexposed
configuration.
Resolution
Your computer must have a
USB 2.0 to communicate with
your image copier. Check to see
if USB 2.0 is installed on your
computer. If you do not have a
USB 2.0 installed on your
computer you can upgrade your
USB ports. This hardware is
available at most electronic
stores.
Check to see if your CD drive is
operating properly. If possible
check another computer to see
if the disc is recognized.
Some "Anti Virus" system may
block the auto start, please
install manually.
The image copier self adjusts to
your slide/negative exposure.
Wait for the live view window to
stop adjusting for exposure and
then click "Capture" to get
image. Check your slides or
negatives to see if they may
have been overexposed when
originally developed. You may
use the MediaImpression
software to adjust or improve
the image quality.
-28-

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