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Mobile Printer
SM-T400I SERIES
Hardware Manual

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Summary of Contents for Star Micronics SM-T400I Series

  • Page 1 Mobile Printer SM-T400I SERIES Hardware Manual...
  • Page 2 övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Español: Por medio de la presente STAR MICRONICS CO.,LTD. declara que el Wireless Device cumple con los requisitos esenciales y cualesquiera [Spanish] otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
  • Page 3: Trademark Acknowledgments

    [Norwegian] relevante krav i direktiv 1999/5/EF. Íslenska: Hér með lýsir STAR MICRONICS CO.,LTD. yfir Því að Wireless Device er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í [Icelandic] tilskipun 1999/5/EC. This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
  • Page 4 P If you notice smoke, a strange smell, or a strange sound, turn off the power immediately, and remove the battery pack and battery charger. Then contact a Star Micronics dealer. P If any foreign material (metal scraps, water, or other fluid) enters the printer, immediately turn off the printer and remove the battery charger and/or battery pack.
  • Page 5: Using The Printer

    Using the Printer P Some semiconductors can be damaged by static electricity. Be sure to turn off the printer when inserting or removing the battery pack. P Do not drop the printer or hit it against a hard object. P Do not open the printer cover while the printer is printing. P Before you open the printer cover, make sure that printing data is not being sent to the printer.
  • Page 6: Printer Maintenance

    Operating Environment for the Printer Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this. P Do not use the printer in an environment in which it will be subject to strong shaking while it is printing. P Be careful to ensure that the printer is not exposed to direct sunlight.
  • Page 7: Table Of Contents

    Table of Contents 1. Product Overview ....................1 1.1 Printer & Accessories ......................... 2 1.2 External Appearance and Part Names ..................3 2. Setup ........................4 2.1 Battery Pack ............................4 2.1.1 Inserting into the Printer or the Battery Holder ..................4 2.1.2 Charging the Battery ..........................5 2.2 Bluetooth ..............................
  • Page 8: Product Overview

    1. Product Overview This printer is perfect for mobile banking systems, retail, POS (point of sale) terminals and other forms of mobile computing. u The characteristics of this printer are listed below: • Compact size (150.9 ×136.6 × 63.3 mm) <Model without Card Reader> •...
  • Page 9: Printer & Accessories

    1.1 Printer & Accessories The printer is packaged with the following accessories. If any of these accessories is broken or missing, please contact the dealer that you bought the product. Printer Battery Pack Printer paper sample Belt Clip Serial Communication Cable Safety Instruction Sheet Battery Charger u The optional items for this printer are listed below.
  • Page 10: External Appearance And Part Names

    1.2 External Appearance and Part Names Black Mark Sensor Platen Gear Charge Connector Printer Cover Platen Serial Connector Don’t connect USB mini B Mechanism cable here. Paper End Sensor Protection Film *Remove the films if you do not need them. Power Button Cover Open Switch Power Lamp...
  • Page 11: Setup

    2. Setup 2.1 Battery Pack 2.1.1 Inserting into the Printer or the Battery Holder 1. Make sure that the printer has been turned off before you insert or remove the battery pack. 2. Insert the battery pack into the back of the printer as in the figure shown below, following the direc- tion of the arrow.
  • Page 12: Charging The Battery

    2.1.2 Charging the Battery Insert the battery pack into the printer to charge it. Insert the battery charger cable into the printer’s power inlet for charging. Lamp(Red) Lamp(Green) Charging Fully charged Note: When the battery charger is connected to the printer without the battery pack, the printer turns on but cannot print.
  • Page 13 u Battery Pack Life • The battery can be charged approximately 500 times in the normal temperature range without losing performance. If an extreme decline in the running time of the battery is noticed, the bat- tery is reaching the end of its usable life. It is recommended to replace the old battery with a new one.
  • Page 14: Bluetooth

    3. If necessary, enter the following information into the terminal that you are using. PIN: 1234 (default) Device name: Star Micronics (default) CAUTION 1) For security purposes, we recommend that you change the PIN. The following utility is required to change the PIN.
  • Page 15: Auto Connection Function (Only For Ios*)

    2.2.2 Auto Connection Function (only for iOS When the Bluetooth connection with your iOS device is disconnected, it is required to establish a connection by tapping the printer you want to use on the Bluetooth setting screen. This Re-Connection Specification is exactly based on the iOS specifications, and this specification is different from other OS such as Android.
  • Page 16: Loading Paper

    2.3 Loading Paper Refer to chapter 4, “Paper” (p. 23), to select roll paper that conforms to the specifications. 1. Put your finger on the switch for opening the cover, and then open and raise the printer cover. Printer Cover Cover Open Switch 2.
  • Page 17 Caution Symbol This symbol is placed near the thermal head to indicate that it may be hot. Never touch the thermal head immediately after the printer has been used. Also, even when the thermal head is not hot, do not touch it, because static electricity can damage the devices inside the thermal head.
  • Page 18: Belt Clip

    2.4 Belt Clip 2.4.1 Attaching to the Printer Follow the procedure below to attach the belt clip to the printer. 1. Make sure that you are attaching the belt clip in the right orientation, then screw the screw that comes with the belt clip into the designated screw hole to attach the belt clip to the printer. 2.
  • Page 19: Printer Features

    3. Printer Features 3.1 Control Panel 7Remaining battery power 1 Mode Status 3 POWER Lamp 4 ERROR Lamp Bluetooth Mode 1 POWER Button 2 FEED Button 8 Bluetooth Connection Status 6 Data Communication Status 3.1.1 Button 1 POWER Button : Pressing and holding the POWER button for 5 seconds or more will turn the power on or off.
  • Page 20: Self Test

    3.2 Self Test You can use a self test to check the printer’s settings. Before you start the self test, make sure that roll paper has been properly loaded into the printer. 3.2.1 Self Test Procedure 1. Turn the printer power by holding down the FEED button and the POWER button simultaneously for 5 seconds or more.
  • Page 21: Memory Switch Setting (By The Buttons On The Printer.)

    3.3 Memory Switch Setting (By the buttons on the printer.) For details on the printer settings, refer to [ Setting Table] on page 17. The setting change by memory switch is enable before shipment. The setting change by memory switch is the following steps. 1.
  • Page 22 Change the Memory switch by following operations. Indicates the printer mode or currently setting . Bluetooth Mode POWER button: Changes the setting. FEED button: Changes the printer mode. 1. Press and hold POWER for approx. 3 seconds, and printer is turned on. 2.
  • Page 23 3. To swith the printer mode , press FEED button. 4. If the current printer mode does not need to be changed, press FEED button again and swith the printer mode. To change the setting, press POWER button. * Example: When you want to change the settings of the printer mode as shown below, <Before>...
  • Page 24: Printer Mode

    [Setting Table] Note : To change the memory switch setting of the table below, use the buttons on the printer or the StarPRNT Intelligence application that can be downloaded from our web site. Printer Mode Setting Display RS-232C UART Mode Communication Port Bluetooth Bluetooth Mode...
  • Page 25 1) Communication mode It is possible to change the communication mode setting between Bluetooth and serial. Please see below for details to select the proper communication mode for your application. Bluetooth (iOS): The display shows [Bluetooth(iAP)]. At the Bluetooth (iOS) mode, the printer can communicate with an iOS device over Bluetooth.
  • Page 26  Simple method of switching over between ESC/POS and StarPRNT emulation modes 1. Turn the printer power and open the printer cover. 2. Press and hold the MODE button and the FEED button simultaneously. As soon as the ERROR lamp flashes five times, release the buttons.
  • Page 27  Initialization of memory switch setting (factory setting) To initialize the memory switch setting that has been changed, follow the steps below. 1. Turn the printer power and open the printer cover. 2. Press and hold the POWER button and the FEED button simultaneously and allow the ERROR lamp to flash five times.
  • Page 28: Hex Dump Mode

    3.4 HEX Dump Mode All data sent from a host device is printed by hexadecimal codes. This mode can be used to check if a program to be sent to the printer is coded correctly. Follow the steps below. 1. While the printer cover is open, turn on the printer power by pressing and holding the FEED button and the MODE button simultaneously for five seconds or more.
  • Page 29: Instruction For Auto Power Down(Sleep) Mode

    3.5 Instruction for Auto Power Down(Sleep) Mode The printer in the Power Down(Sleep) Mode will recover to the Print Ready Mode when receiving commands or button operations. However, print data received while shifting from the Sleep Mode to the print Ready Mode (for ap- prox.
  • Page 30: Paper

    4. Paper 4.1 Thermal Paper 4.1.1 Paper Specifications Paper width : 111.5±0.5mm Paper thickness : 65±5 µm Outer diameter : Ø50 mm or less Inner diameter : Ø12 mm or more Recording side : Outside of roll 4.1.2 Recommended Paper Manufacturer Product Name Mitsubishi Paper Mills Limited...
  • Page 31: Thermal Label

    4.2 Thermal Label 4.2.1 Paper Specifications Paper width : 112.5±0.5mm Paper thickness : 115±15 µm Outer diameter : Ø50 mm or less Inner diameter : Core outer diameter Min. Ø28 Recording side : Outside of roll 4.2.2 Recommended Paper Manufacturer Product Name Black Mark RICOH...
  • Page 32: Black Mark Specification

    CAUTION Please adjust print density, print quality and barcode resolution according to your use environ- ment and check the printed barcode for scanability before use. When using thermal labels with a dark colored liner, the printer sometimes fails to detect black marks.
  • Page 33: General Specifications

    5. General Specifications Item Specifications Printing method Direct line thermal printing Characters per line Maximum 92 cpl Alphanumeric characters: 9 X 24 dots, 12 X 24 dots, and 9 X 17 dots Character size Japanese characters: 24 X 24 dots Alphanumeric characters, expanded graphic characters, JIS Level-1 Kanji Set, JIS Level-2 Character types Kanji Set, and special characters...
  • Page 34 n Dimensions External Dimensions : 150.9 mm (W) × 136.6 mm (D) × 63.3 mm (H) <Model without Card Reader> 150.9 mm (W) × 143.2 mm (D) × 63.3 mm (H) <Model with Card Reader> Weight : 735 g (Including Battery Pack) Body Color : Gray and Black <Model without Card Reader>...
  • Page 35: Declaration Of Conformity

    Manufacturer’s Name Star Micronics Co.,Ltd. Manufacturer’s Address 20-10 Nakayoshida, Suruga-ku, Shizuoka-shi, Shizuoka 422-8654 Japan Importer’s Name Star Micronics Europe Ltd. Importer’s Address Star House, Peregrine Business Park, Gomm Road, High Wycombe, Bucks. HP13 7DL, U.K. Type of Equipment Thermal Printer...
  • Page 36 URL: http://www.starmicronics.com/support/ Rev. 1.4...

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