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MAXDATA M-Book 6000 User Manual

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  • Page 1 V10.1.10...
  • Page 3 Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.
  • Page 4 Preface R&TTE Directive This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Direc- tive 1999/5/EC. This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Lux- embourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland, United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slov- enia.

  • Page 5: Fcc Statement

    Preface FCC Statement (Federal Communications Commission) You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 6: Fcc Rf Radiation Exposure Statement

    Preface FCC RF Radiation Exposure Statement: This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

  • Page 7: Important Safety Instructions

    Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury to persons when using any electrical equipment: Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

  • Page 8: Instructions For Care And Operation

    Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
  • Page 9 Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save your work.

  • Page 10: Power Safety

    Preface Power Safety The computer has specific power requirements: •Only use a power adapter approved for use with this computer.  •Your AC/DC adapter may be designed for international travel but it still requires a steady, uninterrupted power supply. If you are unsure of your local power specifications, consult Power Safety Warning your service representative or local power company.

  • Page 11: Battery Precautions

    Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not remove any batteries from the computer while it is powered on. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.

  • Page 12: Cleaning

    Preface Cleaning Do not apply cleaner directly to the computer; use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer. Servicing Do not attempt to service the computer yourself. Doing so may violate your warranty and expose you and the computer to electric shock.

  • Page 13: Travel Considerations

    Preface Travel Considerations Packing As you get ready for your trip, run through this list to make sure the system is ready to go: Check that the battery pack and any spares are fully charged. Power off the computer and peripherals. Close the display panel and make sure it’s latched.
  • Page 14 Preface On the Road In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting, keep these points in mind: Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common.
  • Page 15 Preface Developing Good Work Habits Developing good work habits is important if you need to work in front of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints.

  • Page 16: Lcd Screen Care

    Preface Lighting Proper lighting and comfortable display viewing angle can reduce eye strain and muscle fatigue in your neck and shoulders. • Position the display to avoid glare or reflections from overhead lighting or outside sources of light. • Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly. •...

  • Page 17: Table Of Contents

    Preface Contents Notice .................I Function/Hot Key Indicators ........1-10 FCC Statement ..............III System Map: Front & Left Views ........1-11 FCC RF Radiation Exposure Statement: ......IV System Map: Right & Rear Views ......1-12 Instructions for Care and Operation ....... VI System Map: Bottom View ..........1-13 Power Safety ..............
  • Page 18 Preface Optimizing Audio Recording ........2-13 Proper handling of the Battery Pack ......3-15 Adding a Printer ............2-14 Battery FAQ ..............3-16 USB Printer ..............2-14 Drivers & Utilities Parallel Printer .............2-14 What to Install ..............4-1 Power Management Module Driver Installation ..........4-1 Overview ................3-1 Driver Installation ............4-2 The Power Sources ............3-2 Updating/Reinstalling Individual Drivers ......4-4...
  • Page 19 Preface Fingerprint Reader Module ..........4-9 Legacy OS Boot: (Advanced Menu) ......5-12 MEI Driver ..............4-9 Power on Boot Beep (Advanced Menu) ......5-12 TPM Driver ..............4-9 Battery Low Alarm Beep (Advanced Menu) ....5-12 Advanced Chipset Control Menu ........5-13 BIOS Utilities On Board JMicron Power Saving > Advanced Chipset Control ...........5-13 Overview ................5-1 Intel Trusted Execution >...
  • Page 20 Preface Upgrading The Computer Text Messaging Service ..........7-28 Security Modules (Fingerprint & TPM) ......7-29 Overview ................6-1 Fingerprint Reader Module ..........7-30 When Not to Upgrade ............6-2 Fingerprint Reader Driver Installation ......7-30 Removing the Battery ............6-3 User Enrollment ............7-31 Upgrading the Hard Disk Drive ........6-4 Fingerprint Control Center Features ......7-33 Upgrading the Optical (CD/DVD) Device ....6-6 MEI Driver ..............7-34...
  • Page 21 Preface Interface (Ports & Jacks) Interface ................ C-3 Card Reader ..............C-3 Overview ............... A-1 Slots ................C-3 Communication ............. C-4 Intel Video Driver Controls Power Management ............C-4 Intel Video Driver Installation ........B-1 Power ................C-4 Video ................B-1 Security .................
  • Page 22 Preface...

  • Page 23: Quick Start Guide

    Quick Start Guide Chapter 1: Quick Start Guide Overview This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the computer and to getting your system started. The remainder of the manual covers the following: •...

  • Page 24: Advanced Users

    Quick Start Guide Advanced Users If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful to refer to “What to Install” on page 4 - “BIOS Utilities” on page 5 - 1 “Upgrading The Computer”...

  • Page 25: Not Included

    Quick Start Guide Not Included Operating Systems (e.g. Windows 7) and applications (e.g. word processing, spreadsheet and database programs) have their own manuals, so please consult the appropriate manuals.  Drivers If you are installing new system software, or are re-configuring your computer for a different system, you will need to install the drivers listed in “Drivers &...

  • Page 26: System Startup

    Quick Start Guide System Startup Remove all packing materials. Place the computer on a stable surface. Securely attach any peripherals you want to use with the notebook (e.g. keyboard and mouse) to their ports. Attach the AC/DC adapter to the DC-In jack on the left of the computer, then plug the AC power cord into an outlet, and connect the AC power cord to the AC/DC adapter.

  • Page 27: Model Differences

    Quick Start Guide Model Differences This notebook series includes two different model types that mainly differ as indicated in the table below. Note that your model may appear slightly different from those pictured in this manual. Feature Model A Model B “Specifications”...

  • Page 28: System Map: Lcd Panel Open

    Quick Start Guide System Map: LCD Panel Open Figure 1 - 2 LCD Panel Open  Built-In PC Camera Wireless Device Operation Aboard Speakers Power Button Aircraft Hot Key Buttons The use of any portable Keyboard electronic transmission Built-In Microphone devices aboard aircraft is Touchpad &...

  • Page 29: Led Indicators

    Quick Start Guide LED Indicators Icon Color Description The LED indicators on the computer display helpful Orange DC Power is Plugged In information about the current status of the computer. Green The Computer is On The Computer is in Sleep Icon Color Description...

  • Page 30: Hot Key Buttons & Keyboard

    Quick Start Guide Hot Key Buttons & Keyboard  These buttons give instant access to the default Internet browser and e-mail program, Other Keyboards and allow you to toggle the Silent Mode on/off with one quick button press. If your keyboard is damaged or you just Hot Key Function...

  • Page 31: Keyboard

    Quick Start Guide Keyboard The keyboard has a numerical keypad on the right for easy numeric data input, and features function keys to allow you to change operational features instantly. See Table 1 - 5, on page 1 - 10 for full function key combi- nation details.

  • Page 32: Function/Hot Key Indicators

    Quick Start Guide Function/Hot Key Indicators The function keys (F1 - F12 etc.) will act as hot keys when pressed while the Fn key is held down. In addition to the basic function key combinations; visual indicators are available when the hot key utility is installed. Keys Function Keys...

  • Page 33: System Map: Front & Left Views

    Quick Start Guide System Map: Front & Left Views Figure 1 - 4 Front & Left Views LED Power & Com- munication Indica- tors DC-In Jack External Monitor Port RJ-45 LAN Jack e-SATA Port HDMI-Out Port Vent/Fan Intake/  Outlet 2 * USB 2.0 Ports 9-in-1 Card Reader ExpressCard Slot...

  • Page 34: System Map: Right & Rear Views

    Quick Start Guide System Map: Right & Rear Views Figure 1 - 5 Right & Rear Views S/PDIF-Out Jack Microphone-In Jack Headphone-Out Jack USB 2.0 Port Optical Device Drive Bay (for CD/   DVD Device - see page CD/DVD Emergency Eject Changing DVD Regional Codes RJ-11 Phone Jack Security Lock Slot...

  • Page 35: System Map: Bottom View

    Quick Start Guide System Map: Bottom View Figure 1 - 6 Bottom View  Battery Battery Information Docking Port Always completely dis- RAM & CPU Bay charge, then fully charge, a Cover new battery before using it. Vent/Fan Intake/ Completely discharge and Outlet charge the battery at least Hard Disk Bay...

  • Page 36: 3.75G/Hspa Module Usim Card Installation

    Quick Start Guide 3.75G/HSPA Module USIM Card Installation If you have included an optional 3.75G/HSPA module in your purchase option, follow the instructions below to install the USIM card (which will be provided by your service provider), and then run the Mobile Partner ap- plication.

  • Page 37: Docking Port

    Quick Start Guide Docking Port Follow the instructions below before connecting the computer to the docking station, if included in your pur- chase configuration (Factory Option for Model A computers). Failure to open the cover of the docking port before connecting the computer to the docking station may result in irreparable damage to the connector on the docking station.

  • Page 38: Windows 7 Start Menu & Control Panel

    Quick Start Guide Windows 7 Start Menu & Control Panel Most of the control panels, utilities and programs within Windows 7 (and most other Windows versions) are ac- cessed from the Start menu. When you install programs and utilities they will be installed on your hard disk drive, and a shortcut will usually be placed in the Start menu and/or the desktop.

  • Page 39: Video Features

    Quick Start Guide Video Features You can configure display options from the Display (Control Panel) and Screen Resolution in Windows. For more detailed video information see“Intel Video Driver Controls” on page B - To access Display (Control Panel) and Screen Resolution in Windows: Click Start and click Control Panel.
  • Page 40 Quick Start Guide To access the Intel(R) Graphics Media Accelerator Driver for mobile control panel: Click Advanced settings (Figure 1 - 10 on page 1 - 17) in the Screen Resolution control panel in Win- dows. Click the Intel(R)... tab and click Graphics Properties (button) (Figure 1 - 11) .

  • Page 41: Power Options

    Quick Start Guide Power Options The Power Options (Hardware and Sound menu) control panel icon in Windows (see page 13) allows you to configure power management features for your computer. You can conserve power by means of power plans and configure the options for the power button, sleep button, computer lid (when closed), display and sleep mode from the left menu.
  • Page 42 Quick Start Guide 1 - 20...

  • Page 43: Features & Components

    Features & Components Chapter 2: Features & Components Overview Read this chapter to learn more about the following main features and components of the computer: • Hard Disk Drive • Optical (CD/DVD) Device • 9-in-1 Card Reader • ExpressCard Slot •...

  • Page 44: Hard Disk Drive

    Features & Components Hard Disk Drive  The hard disk drive is used to store your data in the computer. The hard disk can be Power Safety taken out to accommodate other 2.5" serial (SATA) hard disk drives with a height of 9.5 mm.

  • Page 45: Optical (Cd/Dvd) Device

    Features & Components Optical (CD/DVD) Device  There is a bay for a 5.25" optical (CD/DVD) device (12.7mm height). The actual de- Sound Volume vice will depend on the module you purchased (see “Storage” on page C - 3). The Adjustment optical device is usually labeled “Drive D:”...

  • Page 46: Handling Cds Or Dvds

    Features & Components Handling CDs or DVDs  Proper handling of your CDs/DVDs will prevent them from being damaged. Please follow the advice below to make sure that the data stored on your CDs/DVDs can be CD Emergency Eject accessed. If you need to manually eject a CD (e.g.

  • Page 47: Dvd Regional Codes

    Features & Components DVD Regional Codes To change the DVD regional codes see “Changing DVD Regional Codes” on page 1 - DVD Regional Coding Table 2 - 1 Region Geographical Location DVD Regional Coding USA, Canada Western Europe, Japan, South Africa, Middle East &...

  • Page 48: 9-In-1 Card Reader

    Features & Components 9-in-1 Card Reader  The card reader allows you to use some of the latest digital storage cards. Push the Card Reader Cover card into the slot and it will appear as a removable device, and can be accessed in the same way as your hard disk (s).

  • Page 49: Expresscard Slot

    Features & Components ExpressCard Slot  The computer is equipped with an ExpressCard/34/54 slot that reads Express Card/ ExpressCard 34 and ExpressCard/54 formats. ExpressCards are the successors to PCMCIA (PC Slot Cover Cards). Make sure you install the Card Reader driver (see “CardReader”...

  • Page 50: Touchpad And Buttons/Mouse

    Features & Components TouchPad and Buttons/Mouse  The TouchPad is an alternative to the mouse; however, you can also add a mouse to Mouse Driver your computer through one of the USB ports. The TouchPad buttons function in much the same way as a two-button mouse. If you are using an ex- ternal mouse your op- Once you have installed the TouchPad driver (see...

  • Page 51: Gestures And Device Settings

    Features & Components Gestures and Device Settings  The Synaptics Gestures Suite application allows you to use a specific gesture (ac- tion) on the surface of the TouchPad to perform specific actions to manipulate doc- Show Video uments, objects and applications. You can get a clearer view of the gestures in- volved by clicking the...
  • Page 52 Features & Components Scrolling The Two-Finger scrolling feature works in most scrollable windows and allows you to scroll horizontally and vertically. Place two fingers, slightly separated, on the TouchPad surface and slide both fingers in the direction required (in a straight con- tinuous motion).
  • Page 53 Features & Components Rotating Use the Pivot Rotate gesture to rotate objects (e.g. photos) in 90 degree increments. Place a finger down on the left “target” zone and keep it stationary. Place another finger near the middle of the TouchPad and slide it in a circular motion around the stationary finger (clockwise or counterclockwise) to rotate the object.

  • Page 54: Audio Features

    Features & Components Audio Features  You can configure the audio options on your computer from the Sound control Sound Volume panel in Windows, or from the Realtek HD Audio Manager icon in the taskbar/ Adjustment control panel (right-click the taskbar icon to bring up an audio menu).

  • Page 55: Optimizing Audio Recording

    Features & Components Optimizing Audio Recording Follow these instructions to optimize your audio recording. Double-click the taskbar icon to bring up the Realtek HD Audio Manager. Click the Microphone tab. Click the Noise Suppression button to prevent any background noise or feedback.

  • Page 56: Adding A Printer

    Features & Components Adding a Printer  The most commonly used peripheral is a printer. The following conventions will Parallel Printer help you to add a printer; however it is always best to refer to the printer manual for specific instructions and configuration options. After setting up the print- er attach the parallel ca- ble to the printer.

  • Page 57: Power Management

    Power Management Chapter 3: Power Management  Overview OS Note Power management To conserve power, especially when using the battery, your computer power man- functions will vary slight- agement conserves power by controlling individual components of the computer ly depending on your (the monitor and hard disk drive) or the whole system.

  • Page 58: The Power Sources

    Power Management The Power Sources  The computer can be powered by either an AC/DC adapter or a battery pack. Silent Mode AC/DC Adapter Use the key to tog- gle Silent Mode to re- Use only the AC/DC adapter that comes with your computer. The wrong type of AC/ duce fan noise and save DC adapter will damage the computer and its components.

  • Page 59: Turning On The Computer

    Power Management Turning On the Computer  Now you are ready to begin using your computer. To turn it on simply press the pow- Forced Off er button on the front panel. If the system “hangs”, When the computer is on, you can use the power button as a Stand by/Hibernate/ and the Ctrl + Alt + Del Shutdown hot-key button when it is pressed for less than 4 seconds (pressing and key combination doesn’t...

  • Page 60: Power Plans

    Power Management Power Plans  The computer can be configured to conserve power by means of power plans. You Resuming can use (or modify) an existing power plan, or create a new one. Operation The settings may be adjusted to set the display to turn off after a specified time, and Table 3 - 1, on to send the computer into Sleep after a period of inactivity.
  • Page 61 Power Management Each Windows power plan will also adjust the processor performance of your ma- chine in order to save power. This is worth bearing in mind if you are experiencing any reduced performance (especially under DC/battery power). Choose High performance (you may need to click Show additional plans to view the High performance plan) for maximum performance when the computer is pow- ered from an AC power source.

  • Page 62: Power-Saving States

    Power Management Power-Saving States You can use power-saving states to stop the computer’s operation and restart where you left off. Win 7 uses the Sleep, Hibernate and Shut Down power-saving states. Sleep In Sleep all of your work, settings and preferences are saved to memory before the system sleeps.

  • Page 63: Hibernate

    Power Management Hibernate  Hibernate uses the least amount of power of all the power-saving states and saves all of your information on a part of the hard disk before it turns the system off. If a Silent Mode power failure occurs the system can restore your work from the hard disk; if a power You can use Silent failure occurs when work is saved only to memory, then the work will be lost.

  • Page 64: Configuring The Power Buttons

    Power Management Configuring the Power Buttons  The power/sleep button (Fn + F4 key combo) and closed lid may be set to send the Password computer in to a power-saving state. Click Choose what the power buttons do on Protection the left menu in Power Options to bring up the menu.

  • Page 65: Resuming Operation

    Power Management Resuming Operation  You can resume operation from power-saving states by pressing the power button, or in some cases pressing the sleep button (Fn + F4 key combo). Closing the Lid If you have chosen to Power Status To Resume Icon Color...

  • Page 66: Energy Star Power Saving

    Power Management Energy Star Power Saving  This system supports Energy Star power management features that place comput- ers (CPU, hard drive, etc.) into a low-power sleep modes after a designated period Taskbar Icon of inactivity. If you want to enable Energy Star power saving then follow these in- If the taskbar icon does structions: not appear then click the...
  • Page 67 Power Management Select Energy Star to use the Energy Star power management and override other power saving settings. Figure 3 - 6 Energy Star Menu Conservation Modes • The default Energy Star setting will result in maximum power saving, but with the possible loss of some performance.

  • Page 68: Battery Information

    Power Management Battery Information  Follow these simple guidelines to get the best use out of your battery. Low Battery Battery Power Warning Your computer’s battery power is dependent upon many factors, including the pro- When the battery is criti- grams you are running, and peripheral devices attached.

  • Page 69: Conserving Battery Power

    Power Management Conserving Battery Power  • Use a power plan that conserves power (e.g Power saver), however note that this may have an affect on computer performance. Wireless Hot Keys • Lower the brightness level of the LCD display. The system will decrease LCD The computer’s wireless brightness slightly to save power when it is not powered by the AC/DC adapter.

  • Page 70: Battery Life

    Power Management Battery Life Battery life may be shortened through improper maintenance. To optimize the life and improve its performance, fully discharge and recharge the battery at least once every 30 days. We recommend that you do not remove the battery yourself. If you do need to re- move the battery for any reason see “Removing the Battery”...

  • Page 71: Proper Handling Of The Battery Pack

    Power Management Proper handling of the Battery Pack  • DO NOT disassemble the battery pack under any circumstances • DO NOT expose the battery to fire or high temperatures, it may explode Caution • DO NOT connect the metal terminals (+, -) to each other Danger of explosion if battery is incorrectly re- placed.

  • Page 72: Battery Faq

    Power Management Battery FAQ How do I completely discharge the battery? Use the computer with battery power until it shuts down due to a low battery. Don’t turn off the computer even if a message indicates the battery is critically low, just let the computer use up all of the battery power and shut down on its own.
  • Page 73 Power Management Click Change plan settings (after creating it) and click Change plan settings > Change advanced power settings. Figure 3 - 10 Change Plan Settings / Change Advanced Power Settings Battery Information 3 - 17...
  • Page 74 Power Management Scroll down to Battery and click + to expand the battery options. Choose the options below (click Yes if a warning appears): Figure 3 - 11 Power Options Advanced Settings - Battery • Low battery levels = 0% •...
  • Page 75 Power Management How do I fully charge the battery? When charging the battery, don’t stop until the LED charging indicator light changes from orange to green. How do I maintain the battery? Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.
  • Page 76 Power Management 3 - 20...

  • Page 77: Drivers & Utilities

    Drivers & Utilities Chapter 4: Drivers & Utilities This chapter deals with installing the drivers and utilities essential to the operation or improvement of some of the computer’s subsystems. The system takes advantage of some newer hardware components for which the lat- est versions of most available operating systems haven’t built in drivers and utilities.

  • Page 78: Driver Installation

    Drivers & Utilities Driver Installation Insert the Device Drivers & Utilities + User’s Manual disc and click Install Drivers/Option Drivers (button). Figure 4 - 1 - Drivers Installer Screens Check the driver installation order from Table 4 - 1, on page 4 - 3 (the drivers must be installed in this order) which is the same as that listed in the Drivers Installer menu.
  • Page 79 Drivers & Utilities Manual Driver Installation Click Browse CD/DVD (button) in the Drivers Install- Windows 7 Drivers Page er application and browse to the executable file in the Chipset Page 4 - 5 appropriate driver folder. Video Page 4 - 5 Windows Update Page 4 - 6 After installing all the drivers make sure you enable...

  • Page 80: Updating/Reinstalling Individual Drivers

    Drivers & Utilities Updating/Reinstalling Individual Drivers User Account Control If you wish to update/reinstall individual drivers it If a User Account Control prompt appears as part of may be necessary to uninstall the original driver.To do the driver installation procedure, click Continue or this go to the Control Panel in the Windows OS and Allow, and follow the installation procedure as direct- double-click the Programs and Features icon (Pro-...

  • Page 81: New Hardware Found

    Drivers & Utilities New Hardware Found Driver Installation Procedure If you see the message “New Hardware Found” dur- Insert the Device Drivers & Utilities + User’s Manual ing the installation procedure (other than when out- disc and click Install Drivers (button). lined in the driver install procedure), click Cancel Chipset to close the window, and follow the installation proce-...

  • Page 82: Lan

    Drivers & Utilities Modem 1. Click 3.Install LAN Driver > Yes. 1. Click 6.Install Modem Driver > Yes. 2. Click Install Drivers and Software > Next. 2. Click OK > OK. 3. Click the button to accept the license and click 3.

  • Page 83: Audio

    Drivers & Utilities Audio Windows Experience Index 1. Click 8.Install Audio Driver > Yes. After the drivers are installed follow this procedure to ensure an accurate rating from the Windows Experi- 2. Click Next. ence Index (make sure the AC/DC adapter is plugged 3.

  • Page 84: Optional Drivers

    Drivers & Utilities Optional Drivers  See the pages indicated for the driver installation pro- cedures for any modules included in your purchase op- Windows Update tion. After installing all the drivers make sure you enable Win- dows Update in order to get all the latest security up- dates etc.

  • Page 85: Wireless Lan Module

    Drivers & Utilities Bluetooth Module MEI Driver Note: The operating system is the default setting for “MEI Driver” on page 7 - Bluetooth control in Windows, and does not require a driver. See “Bluetooth Module” on page 7 - 2 for con- TPM Driver figuration instructions.
  • Page 86 Drivers & Utilities 4 - 10...

  • Page 87: Bios Utilities

    BIOS Utilities Chapter 5: BIOS Utilities  Overview BIOS Screens Note that BIOS This chapter gives a brief introduction to the computer’s built-in software: screens pictured these pages are intend- Diagnostics: The POST (Power-On Self Test) ed for guidance in set- ting up your system’s BIOS.

  • Page 88: The Power-On Self Test (Post)

    BIOS Utilities The Power-On Self Test (POST)  Each time you turn on the computer, the system takes a few seconds to conduct a POST Screen POST, including a quick test of the on-board RAM (memory). 1.BIOS information As the POST proceeds, the computer will tell you if there is anything wrong. If there 2.CPU type is a problem that prevents the system from booting, it will display a system summary 3.Memory status...

  • Page 89: Failing The Post

    BIOS Utilities Failing the POST Errors can be detected during the POST. There are two categories, “fatal” and “non- fatal”. Fatal Errors These stop the boot process and usually indicate there is something seriously wrong with your system. Take the computer to your service representative or authorized service center as soon as possible.

  • Page 90: Intel® Vpro™ Technology

    BIOS Utilities Intel® vPro™ technology Intel® vPro™ technology is supported by Model A computers only. This set of technology features, built into the computer’s motherboard, allows Information Technology departments remote access to the computer. This allows the IT depart- ment to monitor, maintain and manage computers regardless of the state of the op- erating system or the computer’s power state.
  • Page 91 BIOS Utilities Figure 5 - 2 Intel(R) Management Engine (Password Creation) Once you have entered the password you will then be taken to the platform config- uration screen. Intel® vPro™ technology 5 - 5...
  • Page 92 BIOS Utilities Figure 5 - 3 Intel(R) Management Engine (Platform Configuration) The platform configuration screen allows you to setup Intel ME as per your require- ments (consult your IT administrator for the actual settings required). 5 - 6 Intel® vPro™ technology...

  • Page 93: The Setup Program

    BIOS Utilities The Setup Program  The Phoenix Setup program tells the system how to configure itself and manage ba- BIOS Settings sic features and subsystems (e.g. port configuration). Warning Entering Setup Incorrect settings can cause your system to To enter Setup, turn on the computer and press F2 during the POST. The prompt malfunction.

  • Page 94: Setup Screens

    BIOS Utilities Setup Screens  The following pages contain additional advice on portions of the Setup. Setup Menus Along the top of the screen is a menu bar with menu headings. When you select a Setup menus heading, a new screen appears. Scroll through the features listed on each screen to shown in this section are make changes to Setup.

  • Page 95: Main Menu

    BIOS Utilities Main Menu Figure 5 - 4 Main Menu System Time & Date (Main Menu) The hour setting uses the 24-hour system (i.e., ØØ = midnight; 13 = 1 pm). If you can change the date and time settings in your operating system, you will also change these settings.

  • Page 96: Sata Port 1/2/3/4 (Main Menu)

    BIOS Utilities SATA Port 1/2/3/4 (Main Menu) Pressing Enter opens the sub-menu to show the configuration of an HDD/optical de- vice on the computer’s SATA Port 1/2/3/4. Use the Auto (Type:) setting to have the items configured automatically for you. System Memory/Extended Memory (Main Menu) This item contains information on the system memory, and is not user configurable.

  • Page 97: Advanced Menu

    BIOS Utilities Advanced Menu Figure 5 - 5 Advanced Menu Advanced Chipset Control (see “Advanced Chipset Control Menu” on page 5 - The sub-menu here allows you to enable/disable some advanced system features. Advanced Menu 5 - 11...

  • Page 98: Legacy Usb Support (Advanced Menu)

    BIOS Utilities Legacy USB Support (Advanced Menu) Use this menu item to enable/disable the support for Legacy Universal Serial Bus in non-USB aware operating systems. Boot-time Diagnostic Screen (Advanced Menu) Use this menu item to enable/disable the Boot-time Diagnostic Screen or Power-On Self Test (see “The Power-On Self Test (POST)”...

  • Page 99: Advanced Chipset Control Menu

    BIOS Utilities Advanced Chipset Control Menu Note that this item is applicable to Model A Computers only. Figure 5 - 6 Advanced Chipset Control Menu On Board JMicron Power Saving > Advanced Chipset Control This item allows you to enable/disable JMicron Power Saving (as used by the card reader) as a power saving measure.

  • Page 100: Intel Trusted Execution > Advanced Chipset Control (Model A Only)

    BIOS Utilities Intel Trusted Execution > Advanced Chipset Control (Model A Only) Intel(R) Trusted Execution Technology utilizes additional hardware capabilities to protect the confidentiality and integrity of data stored or created on the system by enabling an environment where applications can run within their own space, protect- ed from all other software on the system.

  • Page 101: Security Menu

    BIOS Utilities Security Menu  Security Menu changes make here affect the access to the Setup utility itself, and also access to your ma- chine as it boots up af- ter you turn it on. These settings do not affect your machine or network passwords which will be set in...

  • Page 102: Set User Password (Security Menu)

    BIOS Utilities Set User Password (Security Menu)  You can set a password for user mode access to the PhoenixBIOS Setup Utility. This will not affect access to the computer OS, (only the Setup utility) unless you Password Warning choose to set a Password on Boot (see below). Many menu items in the PhoenixBI- If you set a boot pass- OS Setup Utility cannot be modified in user mode.

  • Page 103: Tpm State

    BIOS Utilities TPM State  TPM State Menu To access this menu you must first enable TPM support from the security menu (see page 15). Password Protection Note that you should set a supervisor password in the BIOS to protect information from being tampered with by unauthorized us-...
  • Page 104 BIOS Utilities If you have made any changes to the TPM State you will be asked to execute or reject the changes made after you have saved and exited the BIOS. Highlight the required option (it will be white), and then press Enter to save it. Figure 5 - 9 Physical Presence Operations...

  • Page 105: Boot Menu

    BIOS Utilities Boot Menu  BIOS Screens Note that BIOS screens pictured these pages are intend- ed for guidance in set- ting up your system’s BIOS. BIOS versions are sub- ject to constant change and revision, therefore your computer’s actual screens appear slightly different from...

  • Page 106: Exit Menu

    BIOS Utilities Exit Menu Figure 5 - 11 Exit Menu Choosing to Discard Changes, or Exit Discarding Changes, will wipe out any changes you have made to the Setup. You can also choose to restore the original Set- up defaults that will return the Setup to its original state, and erase any previous changes you have made in a previous session.

  • Page 107: Upgrading The Computer

    Upgrading The Computer Chapter 6: Upgrading The Computer Overview  This chapter contains information on upgrading the computer. Follow the steps out- lined to make the desired upgrades. If you have any trouble or problems you can con- Warranty Warning tact your service representative for further help.

  • Page 108: When Not To Upgrade

    Upgrading The Computer When Not to Upgrade  These procedures involve opening the system’s case, adding and sometimes replac- ing parts. Power Safety Warning You should not perform any of these upgrades if: Before you undertake • Your system is still under warranty or a service contract upgrade proce- •...

  • Page 109: Removing The Battery

    Upgrading The Computer Removing the Battery  If you are confident in undertaking upgrade procedures yourself, for safety reasons Warranty Warning it is best to remove the battery. Turn the computer off, and turn it over. Please check with your Slide the latch in the direction of the arrow.

  • Page 110: Upgrading The Hard Disk Drive

    Upgrading The Computer Upgrading the Hard Disk Drive  The hard disk drive can be taken out to accommodate other 2.5" serial (SATA) hard HDD System disk drives with a height of 9.5mm (h) (see “Storage” on page C - 3).
  • Page 111 Upgrading The Computer Grip the tab and slide the hard disk in the direction of arrow Lift the hard disk out of the bay Figure 6 - 3 HDD Assembly Removal Remove the screw(s) and the adhesive cover Reverse the process to install a new hard disk drive (do not forget to replace all the screws and covers).

  • Page 112: Upgrading The Optical (Cd/Dvd) Device

    Upgrading The Computer Upgrading the Optical (CD/DVD) Device Turn off the computer, and turn it over and remove the battery. Locate the hard disk bay cover and loosen screws & Remove the hard disk bay cover Figure 6 - 5 Removing the HDD Cover 6 - 6 Upgrading the Optical (CD/DVD) Device...
  • Page 113 Upgrading The Computer Remove the screw at point , and use a screwdriver to carefully push out the optical device at point Reverse the process to install the new device. Figure 6 - 6 Removing the Optical Device Upgrading the Optical (CD/DVD) Device 6 - 7...

  • Page 114: Upgrading The System Memory (Ram)

    Upgrading The Computer Upgrading the System Memory (RAM) The computer has two memory sockets for 204 pin Small Outline Dual In-line (SO- DIMM) DDRIII (DDR3) type memory modules (see “Memory” on page C - 2 details of supported module types). Turn off the computer, and turn it over and remove the battery.
  • Page 115 Upgrading The Computer Carefully (a fan and cable are attached to the under side of the cover) lift up  the bay cover. Carefully disconnect the fan cable , and remove the cover Fan Cable & Cover Make sure you reconnect the fan cable before screwing down the bay cov-...
  • Page 116 Upgrading The Computer The RAM module will pop-up, and you can remove it. Pull the latches to release the second module if necessary. Insert a new module holding it at about a 30° angle and fit the connectors firmly into the memory slot. Figure 6 - 10 RAM Module Removal...
  • Page 117 Upgrading The Computer 11. Replace the bay cover and screws (make sure you reconnect the fan cable  before screwing down the bay cover). Cover Pins Note that there are cov- er pins need to be aligned with slots in the case to insure a proper cover fit, before screw- ing down the bay cover...
  • Page 118 Upgrading The Computer 6 - 12...

  • Page 119: Modules & Options

    Modules & Options Chapter 7: Modules & Options  Overview Wireless Device Operation Aboard Aircraft This chapter contains information on the following modules, which may come with your computer, depending on the configuration purchased. If you are unsure please The use of any portable contact your service representative.

  • Page 120: Bluetooth Module

    Modules & Options Bluetooth Module  The operating system’s Bluetooth Devices control panel is used to configure the Wireless Device Bluetooth settings in Windows, and therefore does not require a driver. Use the Fn Operation Aboard + F12 key combination (see “Function/Hot Key Indicators”...

  • Page 121: Bluetooth Configuration In Windows 7

    Modules & Options Bluetooth Configuration in Windows 7  Setup your Bluetooth Device so the Computer Can Find it Turn your Bluetooth device (e.g. PDA, mobile phone etc.) on. Add a Device Make the device discoverable (to do this check your device documentation). Click Start, and click To Turn the Bluetooth Module On Control Panel and then...
  • Page 122 Modules & Options To Add a Bluetooth Device  Access the Bluetooth Devices control panel and click Add a device. Double-click the device you want to pair with the computer. Pairing Options If a device has been pre- viously connected then the pairing option menu will appear when you at- tempt subsequent con-...
  • Page 123 Modules & Options Enter the code into your Bluetooth enabled device and follow any on-screen instructions to complete the pairing.  Figure 7 - 3 Pairing Codes Pairing Code Example The example outlined here shows a connection to a mobile device. Other devices e.g. computers, may have a slightly different connection proce- dure, and may require you to confirm a pairing code is correct on both devices.
  • Page 124 Modules & Options To Change Settings for the Bluetooth Device  Click the taskbar icon and select Show Bluetooth Devices. Right-click on the device you want to change and click Properties to: Bluetooth Help • Change the name of the device (click Bluetooth, type a new name and click OK). •...

  • Page 125: Wireless Lan Module

    Modules & Options Wireless LAN Module  If you have included an Intel® Wi-Fi Link 6200/6300 Series or 3rd Party 802.11b/ Wireless Device g/n WLAN module in your purchase option, make sure that the Wireless LAN mod- Operation Aboard ule is on before installing the driver. Aircraft Use the Fn + F11 key combination (see “Function/Hot Key Indicators”...

  • Page 126: Intel® Wi-Fi Link Series Driver Installation

    Modules & Options Intel® Wi-Fi Link Series Driver Installation If you see the message “Found New Hardware” click Cancel to close the window. 1. Make sure the module is powered on, and then insert the Device Drivers & Utilities + User’s Manual disc into the CD/DVD drive. 2.

  • Page 127: Connecting To A Wireless Network In Windows 7

    Modules & Options Connecting to a Wireless Network in Windows 7  Make sure the Wireless LAN module is turned on. Click the taskbar wireless icon , and then double-click an access point to con- Network and nect to or click to Open Network and Sharing Center if you do not see a network Sharing Center you want to connect to in the taskbar menu (a list of options will appear allowing You can also use the Net-...
  • Page 128 Modules & Options You may need to enter a security key for any access point to which you are trying to connect. Click to select a network location (e.g. Home, Work or Public). Click “View or change settings in Network and Sharing Center” to access further options for the connection.
  • Page 129 Modules & Options Click the taskbar icon to see any currently connected networks.  To disconnect from the wireless network you can click the taskbar wireless icon , click the active connection and then click Disconnect (button). Security Enabled Networks You should try to make sure that any network you are connecting to is a se-...

  • Page 130: Windows Mobility Center

    Modules & Options Windows Mobility Center  The Windows Mobility Center control panel provides an easy point of access for information on battery status, power plans used and wireless device status etc. Wireless Hot Keys To access the Windows Mobility Center: The computer’s wireless function keys will not func- Click Start, and click Control Panel (or point to Settings and click Control...

  • Page 131: Pc Camera Module

    Modules & Options PC Camera Module  Make sure that the PC Camera module is on before installing the driver and use the Latest PC Camera Fn + F10 key combination (see “Function/Hot Key Indicators” on page 1 - 10) to Driver Information toggle power to the PC Camera module.

  • Page 132: Pc Camera Driver Installation

    Modules & Options PC Camera Driver Installation  1. Make sure the module is powered on, and then insert the Device Drivers & Utilities + User’s Manual disc into the CD/DVD drive. PC Camera Screen 2. Click Option Drivers (button). Refresh 3.
  • Page 133 Modules & Options PC Camera Audio Setup If you wish to capture video & audio with your camera, it is necessary to setup the audio recording options in Windows. Click Start, and click Control Panel (or point to Settings and click Control Panel). Click Sound (Hardware and Sound).
  • Page 134 Modules & Options Camera Application  The camera application is a video viewer for general purpose video viewing and test- ing, and for capturing video files to .avi format. Pre-Allocating File Size/Space Run the camera application from the desktop shortcut (it is recommended that you set the capture file before the capture process - see “Set Capture File”...
  • Page 135 Modules & Options Reducing Video File Size Note that capturing high resolution video files requires a substantial amount of disk space for each file. After recording video, check the video file size (right-click the file and select Properties) and the remaining free space on your hard disk (go to My Computer, right-click the hard disk, and select Properties).
  • Page 136 Modules & Options Eliminating Screen Flicker  If you find that the video screen in the camera program is flickering, you can try to adjust the setting in the Video Capture Filter options. Latest PC Camera Driver Information Run the camera application from the desktop shortcut. Go to Options and scroll down to select Video Capture Filter..
  • Page 137 Modules & Options Zoom (if applicable) The WebCam program allows you to zoom the camera in and out (note the zoom function is not available in all camera model applications). Run the camera application from the desktop shortcut. Go to Zoom and select Zoom Out/Zoom In. Figure 7 - 11 Zoom/Setting ...

  • Page 138: 3.75G/Hspa Module

    Modules & Options 3.75G/HSPA Module If you have included an optional 3.75G/HSPA (High Speed Packet Access) module (see “Communication” on page C - 4 for specification details) in your purchase op- tion, you will have the appropriate application provided for your particular module. Follow the instructions on page 7 - 22 to install the USIM card (supplied by your...

  • Page 139: Mobile Partner

    Modules & Options Before installing the application, make sure that the 3.75G/HSPA module is ON  (installing the driver with the module off will not allow the software to detect the module hardware correctly). Use the Fn + key combination (see “Function/Hot 3.75G/HSPA Key Indicators”...
  • Page 140 Modules & Options 3.75G/HSPA Module USIM Card Installation  Follow the instructions below to install the USIM card (which will be provided by your service provider). Power Safety Warning Turn off the computer, and turn it over. Before you undertake any Slide the latch in the direction of the arrow.
  • Page 141 Modules & Options Mobile Partner  With the 3.75G/HSPA module and USIM card (supplied by your service provider) installed you may then install the Mobile Partner application. The Mobile Partner Wireless Device application allows you to directly access your HSPA internet service from the com- Operation Aboard puter.

  • Page 142: Mobile Partner Application

    Modules & Options Mobile Partner Application  You will need to contact your service provider to obtain the exact details of how ex- actly to configure the settings on this page. Mobile Partner Help Profile Management To get help on Mobile Partner configuration Power on the 3.75G/HSPA module using the Fn +...
  • Page 143 Modules & Options Connecting to the Service Provider Power on the 3.75G/HSPA module using the Fn + key combination. Access the Mobile Partner application from the Start menu (Start > Programs/ All Programs > Mobile Partner), or by double-clicking the Mobile Partner icon on the desktop The software will run and you can select the Profile Name from the menu.
  • Page 144 Modules & Options When the connection is successful you can move the cursor over the network icon in the taskbar to display the connection information. Figure 7 - 16 Connected Taskbar Notification You can then access the internet, download e-mail etc. as per any internet connection.
  • Page 145 Modules & Options 11. The module will still be on, and you will need to press the Fn + key combination to turn it off. 12. If you click the Mobile Partner close icon a message will be displayed asking you to click OK to confirm the program exit and to terminate the connection.

  • Page 146: Text Messaging Service

    Modules & Options Text Messaging Service In addition to standard internet services you may also send and receive SMS text messages using the Mobile Partner program, if your service supports SMS. Reading SMS Messages An icon will blink at the bottom of the Mobile Partner interface to notify you of any new messages received.

  • Page 147: Security Modules (Fingerprint & Tpm)

    Modules & Options Security Modules (Fingerprint & TPM)  The encrypted channel between the Trusted Platform Module security chip and Password Warning the fingerprint reader with Protector Suite Software provides a high level of se- curity for your computer. A further level of security and control is provided in the If you set passwords for BIOS (see “Security Menu”...

  • Page 148: Fingerprint Reader Module

    Modules & Options Fingerprint Reader Module  The fingerprint reader module provides a high level of security for your computer. Help & Manual Make sure you have administrator’s rights to your computer, and have a Windows password enabled for full security protection. Right-click the taskbar icon to bring up the menu to Before beginning the enrollment process it is recommended that you go through the...

  • Page 149: User Enrollment

    Modules & Options User Enrollment  Click Start > Programs/All Programs > Protector Suite > Control Center, or double click the taskbar icon (click Initialize). Fingerprint On the first run of the program you will be asked to click the Accept button to Enrollment accept the license.
  • Page 150 Modules & Options Click the button above any of the fingers to begin the enrollment process for that finger. Swipe the finger until the progress bar reaches 100% to enroll that finger. Close the Protector Suite 2009 window. Right-click the taskbar icon and select Start Control Center (and then swipe a finger) to allow you to Edit Fingerprints, register Applications, edit Settings and access the Help menu etc.

  • Page 151: Fingerprint Control Center Features

    Modules & Options Fingerprint Control Center Features  Application Launcher Help The Application Launcher allows you to register applications to be launched when assigned to a particular finger. Simply copy the application icon on to one of the reg- For more information on istered fingers and ten click OK to close the application window.

  • Page 152: Mei Driver

    Modules & Options MEI Driver 1. Insert the Device Drivers & Utilities + User’s Manual disc into the CD/ DVD drive. 2. Click Option Drivers (button). 3. Click 5.Install MEI Driver > Yes. 4. Click Next (for Model A computers you may click in the checkbox to select “Install Intel Control Center”).* ®...

  • Page 153: Intel® Management And Security Status

    Modules & Options Intel Management and Security Status ® (Model A Only) Access the Intel Management and Security Status control panels from the Start ® menu in Windows. These features allow users and IT Administrators to enhance and protect computing assets. Your system administrator will need to assist you in managing some of the information here.
  • Page 154 Modules & Options General The General tab provides basic information on Intel® AMT, Intel® Standard Man- ageability, Level 3 Manageability Upgrade, Intel® Anti-Theft and Intel® RPAT sta- tus and events. Figure 7 - 22 Intel Management & Security Status General 7 - 36 MEI Driver...
  • Page 155 Modules & Options Intel® Active Management Technology The Intel® AMT tab will be shown if you system is configured to support it. This allows your network’s IT professionals to remotely discover, heal and protect your computer. Figure 7 - 23 Intel Management &...
  • Page 156 Modules & Options Intel® Anti-Theft This tab displays information on Intel® Anti-Theft information. Click on the link to connect to an Intel site to get more information on Intel® Anti-Theft technology. Figure 7 - 24 Intel Management & Security Status Intel®...
  • Page 157 Modules & Options Advanced The Advanced tab provides additional information on the system. Figure 7 - 25 Intel Management & Security Status Advanced For Intel PRO Wireless 2200BG MEI Driver 7 - 39...

  • Page 158: Trusted Platform Module

    Modules & Options Trusted Platform Module Before setting up the TPM functions you must initialize the security platform. Initializing TPM Restart the computer. Enter the Phoenix SecureCore(tm) Setup Utility by pressing F2 during the POST. Use the arrow keys to select the Security menu. Select TPM Support and set the item to Enabled.
  • Page 159 Modules & Options Use the arrow keys to select the TPM State menu. Select TPM State, and set the item to Enable and press Enter. Figure 7 - 27 TPM State Press F10 to save the changed BIOS information, exit the BIOS and restart the computer.
  • Page 160 Modules & Options If you make any changes to the TPM State you will be asked to Execute/Reject the change after restart. Figure 7 - 28 Physical Presence Operations 10. Press F10 to save the changes and exit. 11. Restart the computer. 12.

  • Page 161: Tpm Driver Installation

    Modules & Options TPM Driver Installation 1. Insert the Device Drivers & Utilities + User’s Manual disc into the CD/ DVD drive. 2. Click Option Drivers (button). 3. Click 6.Install TPM Driver > Yes. 4. Click Install. 5. Click Next. 6.

  • Page 162: Initializing Tpm

    Modules & Options Initializing TPM Make sure you prepare a removable media (e.g. a USB flash drive) to store passwords etc. before beginning the initialization process. Insert the drive into one of the computer’s USB ports prior to initialization. Click Start > Programs/All Programs > Infineon Security Platform Solution > Manage Security Platform.
  • Page 163 Modules & Options When the platform has not been initialized you can click on any tab to bring up the Figure 7 - 30 dialog box that will prompt you to start initialization. Initialization Prompt  Initialization Quick Initialization is Click Yes to start initialization.
  • Page 164 Modules & Options Select either a removable media or hard disk partition (see sidebar) to store  important data and passwords etc. Click Next to begin the initialization. Using Hard Disk Select the Security Platform features you want to use (Encrypting File System Partitions and/or Personal Secure Drive) and set (and confirm your password).
  • Page 165 Modules & Options Infineon Security Platform Settings Tool  The Infineon Security Platform Settings Tool allows you to manage and check the TPM state, manage your password information, and to backup and restore the TPM Help data. As TPM is usually administered within large enterprises and organizations, Right-click the taskbar your system administrator will need to assist you in managing the information here.
  • Page 166 Modules & Options 7 - 48...

  • Page 167: Troubleshooting

    Troubleshooting Chapter 8: Troubleshooting Overview Should you have any problems with your computer, before consulting your service representative, you may want to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.

  • Page 168: Basic Hints And Tips

    Troubleshooting Basic Hints and Tips Many of the following may seem obvious but they are often the solution to a problem when your computer ap- pears not to be working. • Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip, make sure it is actually working.

  • Page 169: Backup And General Maintenance

    Troubleshooting Backup and General Maintenance • Always backup your important data, and keep copies of your OS and programs safe, but close to hand. Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g. in a CD wal- let.

  • Page 170: Viruses

    Troubleshooting Viruses • Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm your computer and cause you to lose data. Anti-Virus programs are commercially available and the defini- tions file updates are usually downloadable directly from the internet.

  • Page 171: Upgrading And Adding New Hardware/Software

    Troubleshooting Upgrading and Adding New Hardware/Software • Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are doing, otherwise you will risk severely damaging your system. • Don’t open your computer or undertake any repair or upgrade work if you are not comfortable with what you are doing.
  • Page 172 Troubleshooting • Thoroughly check any recent changes you made to your system as these changes may affect one or more system components, or software programs. If possible, go back and undo the change you just made and see if the problem still occurs. •...

  • Page 173: Problems And Possible Solutions

    Troubleshooting Problems and Possible Solutions Problem Possible Cause - Solution You turned on the power but it doesn’t Battery missing / incorrectly installed. Check the battery bay, make sure the work. battery is present and seated properly (the design of the battery only allows it to go in one way).
  • Page 174 Troubleshooting Problem Possible Cause - Solution The computer feels too hot. Make sure the computer is properly ventilated and the Vent/Fan intakes are not blocked. If this doesn’t cool it down, put the system into Hibernate mode or turn it off for an hour. Make sure the computer isn’t sitting on a thermal surface (see “Overheating”...
  • Page 175 Troubleshooting Problem Possible Cause - Solution You forget the boot password. If you forget the password, you may have to discharge the battery of the CMOS. Contact your service representative for help.  Password Warning If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.
  • Page 176 Troubleshooting Problem Possible Cause - Solution  Other Keyboards If your keyboard is damaged or you just want to make a change, you can use any standard USB keyboard. The system will detect and enable it automatically. However special functions/hot keys unique to the system’s regular keyboard may not work.
  • Page 177 Troubleshooting Problem Possible Cause - Solution The Wireless LAN indicators The WLAN module is turned off in the Windows Mobility Center. The show that the WLAN module is powered computer’s wireless function keys will not function properly if Wireless is turned on, however the module does not connect.
  • Page 178 Troubleshooting Problem Possible Cause - Solution A yellow exclamation mark appears The MEI driver will fix this known issue. Install the MEI driver (see “MEI Driver” alongside PCI Simple Communications on page 7 - 34). Controller (Other Devices) in Device Manager.

  • Page 179: Bluetooth Connection Problems

    Troubleshooting Bluetooth Connection Problems If you are experiencing problems connecting to some Bluetooth devices (in particular certain mobile phones and headsets) it maybe necessary to download and install the Windows Mobile Device Center software (for Win- dows Vista and Windows 7). Go to the Microsoft website and search for the Microsoft Windows Device Center Driver for Windows Vista (64-bit or 32-bit) and Windows 7 (64-bit or 32-bit), and then download the driver.
  • Page 180 Troubleshooting Right-click Bluetooth Peripheral Device and click on Update Driver Software. Click Browse my computer for driver software. Click Let Me pick from a list of device drivers on my computer. Figure 8 - 2 - Browse my computer.../Let me pick from... Select Bluetooth Radios from the list.
  • Page 181 Troubleshooting 10. A list of drivers will appear with Manufacturer on one side and Model in the other. 11. Choose Microsoft Corporation (make sure you choose the full name Microsoft Corporation and do not choose Microsoft - Note that you must have installed the Microsoft Windows Device Center Driver for Microsoft Corporation to appear in the list).
  • Page 182 Troubleshooting 15. The Device Manager should now display the Windows Mobile-based device support under Bluetooth Radios. 16. You will need to repeat the process for any other Bluetooth Peripheral Devices listed under Other Devices. Figure 8 - 5 - Device Manager - Bluetooth Radio 8 - 16 Bluetooth Connection Problems...

  • Page 183: Interface (Ports & Jacks)

    Interface (Ports & Jacks) Appendix A: Interface (Ports & Jacks) Overview The following chapter will give a quick description of the interface (ports & jacks) which allow your computer to communicate with external devices, connect to the internet etc. Item Description Card Reader Port The card reader allows you to use some of the latest digital storage cards.
  • Page 184 Interface (Ports & Jacks) Item Description HDMI-Out Port The HDMI-Out (High-Definition Multimedia Interface) is an audio/video connector interface for transmitting uncompressed digital streams. This allows you to connect an external monitor, TV or Flat Panel Display etc. as a display device by means of a HDMI cable. Note that HDMI carries both audio and video signals.
  • Page 185 Interface (Ports & Jacks) Item Description USB 2.0/1.1 Ports These USB 2.0 compatible ports (USB 2.0 is fully USB 1.1 compliant) are for low-speed peripherals such as keyboards, mice or scanners, and for high-speed peripherals such as external HDDs, digital video cameras or high-speed scanners etc. Devices can be plugged into the computer, and unplugged from the computer, without the need to turn the system off (if the power rating of your USB device is 500mA or above, make sure you use the power supply which comes with the device).
  • Page 186 Interface (Ports & Jacks) A - 4 Interface (Ports & Jacks)

  • Page 187: Intel Video Driver Controls

    Intel Video Driver Controls Appendix B: Intel Video Driver Controls The basic settings for configuring video are outlined in “Video Features” on page 1  DVMT Notes Intel Video Driver Installation DVMT is not local video Make sure you install all the drivers in the order indicated in Table 4 - 1, on page 4 - memory.

  • Page 188: Intel® Graphics & Media Control Panel

    Intel Video Driver Controls Intel Graphics & Media Control Panel ® Advanced video configuration options are provided by the Intel Graphics and ® Media Control Panel. To access the control panel: Click Advanced settings in the Screen Resolution control panel in Windows. Click the Intel(R)...
  • Page 189 Intel Video Driver Controls You may make changes to any of the graphics properties by clicking the appropriate  menu tab on the left of the menu and adjusting the settings on the right. Options & Support Click Options & Sup- port and select an item from the sub-menu to bring up the help and...

  • Page 190: Display Devices & Options

    Intel Video Driver Controls Display Devices & Options  Besides the built-in LCD you can also use an external monitor/flat panel display/TV connected to the external monitor port or to the HDMI-Out port (High-Definition Function Key Combination Multimedia Interface) as your display device. The table below outlines the display options.

  • Page 191: Attaching Other Displays

    Intel Video Driver Controls Attaching Other Displays  If you prefer to use a monitor or flat panel display, connect it to the external monitor Multiple Display port or HDMI-Out port on the right of the computer. At least one other dis- To Clone Displays: play must be attached in Attach your display to the external monitor port or HDMI-Out port, and turn it on.
  • Page 192 Intel Video Driver Controls To Enable Extended Desktop:  Attach your display to the external monitor port or HDMI-Out port, and turn it on. Go to the Intel(R) G&M control panel and click Display > Multiple Displays. Display Settings Click Operating Mode and select Extended Desktop from the menu. Extended Desktop Click Apply, and OK to confirm the settings change.

  • Page 193: Configuring An External Display In Windows 7

    Intel Video Driver Controls Configuring an External Display in Windows 7  You can also use the Screen Resolution control panel in Windows 7 to configure an Function Key external display. Combination Attach your display to the external monitor port or HDMI-Out port, and turn it on. You can use the Fn + Go to the Screen resolution control panel (see “Video Features - Win 7”...
  • Page 194 Intel Video Driver Controls You can configure the displays from the Multiple Displays menu. Figure B - 6 Screen Resolution Multiple Display Options (Win 7) • Duplicate these displays - Shows an exact copy of the main display desktop on the other display(s).
  • Page 195 Intel Video Driver Controls Using the Windows Logo Key + P Key Combination to Switch Displays You can also use the + P key combination to quickly change display configura- tion and modes (this is particularly useful when attaching a projector) in Windows 7. Attach your display to the external monitor port or HDMI-Out port, and turn it on.

  • Page 196: Hdmi Audio Configuration

    Intel Video Driver Controls HDMI Audio Configuration HDMI (High-Definition Multimedia Interface) carries both audio and video signals and you will can configure the audio output as per the instructions below when an HDMI enabled device is connected to the HDMI-Out port. Windows Audio Setup for HDMI Connect a device with HDMI support to the HDMI-Out port.
  • Page 197 Intel Video Driver Controls Adjust the HDMI settings from the control panel tabs. Click OK to close the Sound control panel. Figure B - 9 HDMI Device Properties HDMI Audio Configuration B - 11...
  • Page 198 Intel Video Driver Controls HDMI Notes  • Connect a device with HDMI support to the HDMI-Out port BEFORE attempt- ing to play audio/video sources through the device. Other Applications If you are using a third HDMI Video Configuration party application Connect an HDMI cable from the HDMI-Out port to your external display.

  • Page 199: Specifications

    Specifications Appendix C: Specifications  Latest Specification Information The specifications listed in this Appendix are correct at the time of going to press. Certain items (particularly processor types/ speeds and CD/DVD device types) may be changed, updated or delayed due to the manufacturer's release schedule. Check with your service center for details.

  • Page 200: Processors For All Models

    Specifications Processors For All Models Processor For Model B Only Core Logic Intel® Core™ i7 Mobile Processor: Intel® Core™ i5 Mobile Processor: Model A: i7-620M (2.66GHz) i5-430M (2.26GHz) Intel® QM57 Chipset 32nm (32 Nanometer) Process 32nm (32 Nanometer) Process Model B: Technology, 4MB L3 Cache &...

  • Page 201: Video Adapter

    Specifications Video Adapter Keyboard & Pointing Device Card Reader Intel GMA HD Isolated Full Size WinKey Keyboard with Embedded 9-in-1 Card Reader Independent Numeric Keys (Supporting Push-Push Function) Enhanced Video and 3D Engine Built-in TouchPad (integrated scrolling DVMT Memory Architecture up to 1.7GB - MMC/ RS MMC key functionality) with Multi Gesture ®...

  • Page 202: Communication

    Specifications Communication Power Management Security Built-In 56K FAX Modem V.90 & V.92 Supports Wake on LAN Security (Kensington® Type) Lock Slot Compliant Supports Wake on USB BIOS Password Supports Resume From Modem Ring Fingerprint Reader Module with Trusted 10/100/1000 MB Base-TX Ethernet LAN Platform Module Support Bluetooth v2.1 + EDR (Enhanced Data Power...

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