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Contact 1.800.762.1142 for assistance. Do not return to place of purchase.
Troubleshooting
Problem
Burner will not light using ignitor
Burner will not light with match
Sudden drop in gas flow or reduced flame height
Irregular flame pattern, flame does not run the
full length of burner
Flame is yellow or orange
Flame blow out
Flare-up
Persistent grease fire
Flashback (fire in burner tube(s))
Inside of lid is peeling (like paint peeling)
Possible Cause
LP gas / NG leak
Battery needs to be changed
Wire loose or disconnected
Bad ignitor
LP gas / NG leak
Coupling nut and regulator not fully connected
Burner ports clogged or blocked
NG: No main line pressure
Burner ports are clogged or blocked
Grease buildup
Grease trapped by food buildup around burner system
Burner and/or burner tubes are blocked
The lid is stainless steel, not painted
The lid is coated/painted
For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142.
Prevention/Cure
LP: Make sure regulator is securely attached to the LP gas tank, turn LP gas
NG: Make sure regultor and NG main line are securely attached, turn NG main
Replace or refill LP gas tank
Replace electrode
Replace ignitor
LP: Check if LP gas tank is empty
Make sure regultor and NG main line are securely attached, turn NG main
Replace or refill LP gas tank
Tighten by hand only-do not use tools.
Clean burner ports
Replace or refill LP gas tank
Clean burner ports
Clean burner
Replace or refill LP gas tank
Trim fat from meat before grilling
Clean burners and/or burner tubes
Baked on grease buildup has turned to carbon and is flaking off, clean
flaking off
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