Alcatel one touch Pop Icon Service Manual page 21

of free monthly minutes. Adding more than one Airtime Card at the same time will NOT extend your airtime carry
over for more than the 3 consecutive months. The 3 month carry over is effective from the date of redemption
of the last airtime card redeemed to your phone.
TracFone airtime has no cash value and is non-refundable. TracFone Airtime Cards, airtime rate plans, and card
denominations are subject to change without prior notice.
5. SERVICE END DATE: If you do not purchase and add airtime prior to the Service End Date, your TRACFONE
Service will be deactivated on the Service End Date and you will lose your TRACFONE phone number even if
you have minutes remaining. To prevent this from occurring, please keep your TRACFONE Service active by
purchasing and adding one or more airtime cards before the Service End Date. Notwithstanding the Service
End Date, TracFone reserves the right to discontinue service and deactivate any TRACFONE or BYOP for which
there is no voice, text or Data Services usage for a period of twelve (12) consecutive months. If your Service
is deactivated, your Service can be reactivated by purchasing and adding an Airtime Card. Once reactivated,
Your TRACFONE or BYOP may be assigned a new phone number. Airtime which remained unused at the time
of deactivation will still be available if Service is reactivated within 60 days from the deactivation date otherwise;
any unused airtime will be lost.
6. TRACFONE DATA SERVICES: With certain TRACFONE phone models, you can download ring tones, graphics,
access information services such as news, weather and sports ("Information Services") and utilize multi-media
services ("MMS") (ringtones, graphics, Information Services and MMS are collectively referred to as "Data
Services") through TracFone Mobile Web ("WAP"). Data Services are additional Services offered by TracFone,
and there is an additional charge or debit of units or data for use of such Services.
In order to purchase, download or access TracFone Data Services, You must have active service and
sufficient available airtime or data (for Smartphones). Each time you access the WAP, usage will be deducted
("Access Charges").
Access Charges begin when your TRACFONE or BYOP device makes a data connection. This should occur
shortly after you open your browser, send or receive a multi-media message (e.g., a picture), initiate a content
download or if WAP access is initiated for any other purpose. Access Charges end when the data connection
terminates. This should occur shortly after you close your browser, successfully receive or send a multi-media
message (e.g., a picture), after a successful content download or after any other closure of a WAP session. The
WAP access duration and the related Access Charges are NOT determined from the exact moment you press a
button on your device to open or close the browser.
In addition to the Access Charges, there may be additional charges for any content you select to download
("Content Charge"). The Content Charges vary depending on the type of content you purchase and download.
You will be advised of the Content Charges prior to finalizing your purchase.
The Data Services you purchase and download may only be used or viewed on the device for which they were
purchased and cannot be transferred to any other device, including a new or replacement device. Data Services
are non-refundable and non-transferable.
Purchasing Data Services with Airtime Minutes on Feature Phones: The charges for Data Services purchases
are determined by the last airtime card redeemed and the appropriate dollar-to-minute conversion factor. The
charges for Data Services in U.S. Dollars and/or minutes and the dollar-to-minute conversion factor(s) are
subject to change at any time without prior notice. The current Dollar-To-Minute Conversion Factors for Data
Services may be accessed on the TracFone website. Click on "Airtime" and from the drop down menu select
"Apps & More" and then "Cost." The chart details the number of minutes you will be charged for each dollar you
spend for the Data Services you purchase.
Charges for MMS (e.g., picture messaging) on Feature Phones. You will be charged 1.0 unit to send or receive
a multi-media message (the "MMS Charge") and a WAP Access Charge (described below) based upon the time
it takes to send or receive the multi-media message.
Additional Access Charges for Data Services and MMS on Feature Phones. In addition to Content and MMS
Charges, there is always an additional Access Charge of 0.5 units per minute associated with downloading
content, accessing/viewing Information Services or utilizing MMS. Total Access Charges will vary depending
on the size of the content and the actual time it takes to download the content, access/view the Information
Service or utilize MMS.
Data Plans for TracFone Smartphones. TracFone Smartphone users may purchase TracFone Data Cards which
will provide a specified amount of data access without minute deductions. Data Cards provide a set amount of
data access identified on the face of the card, denominated in megabytes or gigabytes. Data Cards do not double
or triple, even if redeemed on a phone activated as a double or triple minutes phone. Data Cards can be added
to your phone at any time, as long as the Service is active. Data Cards do not include minutes or service days
which must be purchased separately through airtime cards. Unused data will expire upon your Service End Date.
Data Cards are available online and at retail locations.
Modifications, Interruptions, or Discontinuation of Data Service. TracFone does not guarantee the availability
of Data Services at any time and reserves the right to modify, suspend, interrupt, discontinue or permanently
cancel Data Services, or portions thereof, without notice. Data Services are not available in all areas. TracFone is
not responsible and will not be liable for any modifications, interruptions or discontinuation of the Data Services
or for any failure in receipt of the purchased Data Services. If the Data Services, for which you subscribe, are
modified, interrupted, discontinued or canceled, TracFone will NOT provide refunds for any used or unused
subscription time. If you cancel, or attempt to cancel a Data Service download, a subscription purchase or a
multi-media message in progress, or if this process is otherwise interrupted through no action on your part, you
may nevertheless be charged in accordance with these Terms.
Non-Rated Content. TracFone content is NOT rated and you are solely responsible for the use of such material,
which may be offensive or objectionable to you or to others. You agree not to hold TracFone liable for any
offensive or objectionable content.
7. INTERNATIONAL CALLS: You may place international long distance ("ILD") calls to landlines
(and some cellular phones in certain countries) at no additional charge. See tracfone.com for available countries
and details which are subject to change without prior notice. In order to place an ILD call, you will need to dial
the ILD access number 1-800-706-3839 and follow the instructions. From Alaska, Hawaii and the U.S. Virgin
Islands, you will need to dial 305-938-5673 as the ILD access number. Airtime deductions for ILD calls begin the
moment the ILD access number is dialed. Airtime deductions will apply for dropped or misdialed calls and busy
destination numbers. When placing ILD calls, you may experience connection failures more frequently than with
domestic calls. TracFone will not credit airtime minutes deducted for unsuccessful calls. Although ILD calling
is available to some countries, You will not be able to make or receive calls on your TRACFONE when you are
located outside of the United States, Puerto Rico or the U.S. Virgin Islands.
TRACFONE International Neighbors is a service that enables callers in Mexico to set up a local number to ring on
a TRACFONE in the US. See the TracFone website or call 1-800-867-7183 for further details.
8. EMERGENCY CALLS: If you are in an area where your TRACFONE is searching for a wireless signal or there
is no wireless signal or wireless service, it is highly probable that a call to 911 will not go through. Do not rely
solely on your TRACFONE in an emergency situation. In an emergency, locate the nearest landline phone and
call for help.