Warranty Information - Bertucci A-1S Owner's Manual

Warranty information:

Every Bertucci ™ watch is carefully designed, manufactured and inspected to
ensure it meets our Promise Of Performance
year warranty on the watch head and 1 year on the band. If defective, please
return to the dealer or send to us for warranty replacement.
In the event of a malfunction, please follow these steps (for band only, go to
directly to Step 4 .
Step 1 Determine whether the watch is in warranty. If the watch is in warranty,
the Refurbishment Section (pg. 18).
please follow the remaining steps. If it is NOT in warranty, please refer to
Step 2 Determine whether the watch has been overly abused. If not overly
abused, please follow the remaining steps. If the watch IS overly abused
(for example, crown is not screwed down and watch is water damaged, or
the Refurbishment Section (pg. 18).
there is visual evidence of high impact to case or crystal), please refer to
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™ to you. This is backed up by a 3
Step 3 Please have the battery checked by a local jeweler or professional watch
service shop. Most malfunctions are simply battery related. If the battery
Step 4. If battery is bad, please refer to Battery Replacement Section
is good, and watch is still not functioning correctly, please follow next
(pg. 20).
Step 4 Please return the defective watch or band to the dealer or send to us for
Warranty Coupon (available on our web site: www.bertucciwatches.com)
exchange. Please send a note explaining the malfunction or use the
Please contact us with any questions at 866-672-6442 / 866-524-7877 or
email us at askenzo@mhbertucci.com.
Return note with defective watch to include: name and address, phone number,
description of watch (ex. A-2T nylon) and description of malfunction.
MH Bertucci, Inc – Warranty Dept.
Send the malfunctioning watch to:
P.O. Box 377
Metropolis, IL 62960 USA
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