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What is covered then?
• Frame provided there are no crash marks
• Engine providing the correct fuel and maintenance has been used
• Wiring providing no alterations have been made
There doesn't seem much left that is covered, why is this?
This is true, but experience has shown if the machines are used incorrectly as
small motor crossers or stunt bikes, damage quickly occurs which is often
attempted to be passed off as a warranty issue. We feel it is better to let
customers know what is likely to happen, and then customers can make an
informed decision before they purchase.
How will my warranty operate?
Within the first 7 days if your machine develops a fault, you can contact
Ghostbikes and your warranty will operate as follows:
1. Any problem should be referred to Ghostbikes who will evaluate the problem
and suggest a solution.
2. In the first instance we will expect customers to fit straightforward parts
themselves with technical help from Ghostbikes. This will avoid you having to
return the machine.
3. We will send parts free of charge in the 7 days providing the repair is covered
under warranty and the faulty part is returned to us.
4. If the repair is beyond the customers capabilities we will request that the
machine is returned for the repair to be carried out in our workshops.
5. Machines which are returned and that are later found to not be a warranty
repair will be charged at our standard workshop rate of £25 per hour + parts
costs.
6. You will be advised when your repaired machine will be ready for collection
7. No work or warranty claims will be undertaken without the original
invoice/receipt.
8. Repairs will be carried out in our workshop. We do not offer any call out
service or collections.
In the unlikely event a problem occurs remember we are here to help,
however we are not here to take abuse because a person may feel the above
does not apply to them. Please make sure you are happy with the setup and
warranty procedures before making a decision to buy.
Ghost‐MX GMX Pit Bike Set Up Guide
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