Mercedes-Benz C-Class Operator's Manual
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Mercedes-Benz C-Class Operator's Manual

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É2055841505QËÍ
2055841505
Order no. P205 0070 13 Part no. 205 584 15 05 Edition B 2016
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C-Class
Operator's Manual

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Summary of Contents for Mercedes-Benz C-Class

  • Page 1 Mercedes-Benz Service Center. Digitally - via the Internet You will find the Operator's Manual on your Mercedes-Benz homepage. Digitally - as an App The Mercedes-Benz Guides App is available for free in the Apple App Store and on Google Play. Apple ®...
  • Page 2 Blue- instruction that is continued on the next tooth SIG Inc. Further information about Mercedes-Benz vehi- page. cles and about Daimler AG can be found on the DTS™ is a registered trademark of DTS, Inc.
  • Page 3 Digital Operator's Manual Printed Operator's Manual Android™ Maintenance Booklet Please note that the Mercedes-Benz Guides App Equipment-dependent supplements may not yet be available in your country. Keep these documents in the vehicle at all The technical documentation team at times.
  • Page 4 Contents Index ............3 Introduction ......... 27 Digital Operator's Manual ....25 At a glance ........... 35 Safety ........... 44 Opening and closing ......81 Seats, steering wheel and mirrors .. 104 Lights and windshield wipers ..118 Climate control ......... 129 Driving and parking ......
  • Page 5 Index Adaptive Damping System 1, 2, 3 ... Function/notes ......197 4ETS (Electronic Traction System) Adaptive Damping System (ADS) ..197 see ETS/4ETS (Electronic Trac- Adaptive Highbeam Assist tion System) Display message ......268 4MATIC (permanent four-wheel Function/notes ......120 drive) ..........
  • Page 6 Transmission positions ....158 Activating/deactivating ....248 Automatic transmission emer- Display message ......274 gency mode ........164 Function/notes ......214 Authorized Mercedes-Benz Center see Qualified specialist workshop Authorized workshop Back button ........299 see Qualified specialist workshop Backup lamp AUTO lights Changing bulbs ......
  • Page 7 Index Battery (SmartKey) Maintenance ........183 Checking .......... 84 Parking brake ........ 178 Important safety notes ....84 RBS warning lamp ......288 Replacing ......... 84 Recuperative Brake System ..... 45 Battery (vehicle) Riding tips ........182 Charging ........350 Warning lamp .........
  • Page 8 Index Steering wheel ....... 340 LATCH-type (ISOFIX) child seat Trim pieces ........340 anchors ..........64 Washing by hand ......336 On the front-passenger seat .... 65 Wheels ........... 338 Rearward-facing restraint system ..65 Windows ........338 Top Tether ........64 Child-proof locks Wiper blades ........
  • Page 9 Index Problem with the rear window Convenience opening feature .... 96 defroster ........137 Coolant (engine) Problems with cooling with air Checking the level ......333 dehumidification ......133 Display message ......268 Rear control panel ......131 Displaying the temperature (on- Refrigerant ........
  • Page 10 Driving systems ......274 see Doors Engine ..........268 Driving abroad General notes ........ 255 Mercedes-Benz Service ....335 Hiding (on-board computer) ... 255 Driving Assistance PLUS package ... 219 Introduction ........255 Driving on flooded roads ....184 Lights ..........267 Driving safety systems Safety systems ......
  • Page 11 Index Driving systems DYNAMIC SELECT switch 360°camera ........210 Automatic transmission ....154 Active Blind Spot Assist ....219 Climate control (dual-zone auto- Active Lane Keeping Assist .... 222 matic climate control) ....132 Active Parking Assist ..... 202 PLUG-IN HYBRID operation .... 229 AIRMATIC ........
  • Page 12 Index Starting problems ......153 Exhaust check ........180 Starting the engine with the Exhaust pipe SmartKey ........148 Cleaning ......... 340 Starting via smartphone ....149 Exhaustive discharging (high-volt- Starting with the Start/Stop but- age battery) ........349 ton ..........148 Exterior lighting Switching off ........
  • Page 13 Index Handwriting recognition Problem (malfunction) ....168 Refueling ........164 Switching text reader function Tank content/reserve fuel ..... 389 on/off ..........301 Fuel filler flap Touchpad ........300 Opening ......... 165 Hazard warning lamps ...... 120 Fuel level Head restraints Calling up the range (on-board Adjusting (electrically) ....
  • Page 14 Index Indicators Problems with the charging proc- ess ..........175 see Turn signals Terms of use ........170 Insect protection on the radiator ..331 Vehicle fire ........45 Instrument cluster Hill start assist ........150 Overview .......... 36 HOLD function Warning and indicator lamps ...

  • Page 15: Table Of Contents

    Memory function see Central locking Seats, steering wheel, exterior Low-beam headlamps mirrors ........... 116 Changing bulbs ......123 Mercedes-Benz Intelligent Drive Display message ......267 360°camera ........210 Switching on/off ......119 Active Blind Spot Assist ....219 Lumbar support Active Lane Keeping Assist ....
  • Page 16 Index Multifunction display DISTRONIC PLUS ......186 DISTRONIC PLUS with Steering Function/notes ......237 Assist and Stop&Go Pilot ....192 Permanent display ......251 Multifunction steering wheel General notes ........ 185 Lane Keeping Assist ...... 218 Operating the on-board computer .. 236 PARKTRONIC .........
  • Page 17 Index Operating system Conditions ........54 see On-board computer Operation Faults ..........58 Operation ......... 54 Digital Operator's Manual ....25 Operator's Manual System self-test ....... 56 Odometer ........... 239 Overview .......... 28 Vehicle equipment ......28 Outside temperature display ... 236 see Engine oil On-board computer Overhead control panel ......
  • Page 18 Index Parking lamps Fuel consumption (COMAND) ..228 Switching on/off ......119 General notes ........ 224 PARKTRONIC Haptic accelerator pedal ....230 Deactivating/activating ....201 High-voltage battery (condition of Driving system ....... 199 charge) .......... 227 Function/notes ......199 HYBRID menu ........ 248 Important safety notes ....
  • Page 19 Display in the multimedia system .. 207 Function/notes ......206 Switching on/off ......207 QR code Rear window blind ......318 Mercedes-Benz Guide App ....1 Rear window defroster Rescue card ........32 Problem (malfunction) ....137 Qualified specialist workshop ... 31 Switching on/off ......
  • Page 20 Index Refueling process (PLUG-IN HYBRID vehicles) ......165 Safety see Fuel Children in the vehicle ..... 62 Remote control Hybrid drive system ......44 Garage door opener ....... 326 see Occupant safety Programming (garage door see Operating safety opener) .......... 327 Safety notes Replacing bulbs Hybrid vehicles ........
  • Page 21 Index Storing settings (memory func- Convenience closing feature .... 96 tion) ..........116 Convenience opening feature ..96 Switching seat heating on/off ..108 Important safety information ... 94 Switching seat ventilation on/ Opening/closing ......95 off ..........109 Problem (malfunction) ..... 98 Securing a load Resetting .........
  • Page 22 Index Speedometer Stowage areas ........308 Activating/deactivating the addi- Stowage compartments tional speedometer ......251 Armrest (under) ......309 Digital ..........241 Center console ......309 In the Instrument cluster ....36 Cup holders ........316 Segments ........235 Door ..........310 Selecting the display unit ....
  • Page 23 Index Tires Display message ......285 Introduction ........245 Aspect ratio (definition) ....379 Menu (on-board computer) .... 245 Average weight of the vehicle Number from the phone book ..245 occupants (definition) ....377 Redialing ........246 Bar (definition) ....... 377 Rejecting/ending a call ....
  • Page 24 Index Towing a trailer Sidewall (definition) ....... 379 Snow chains ........363 ® (Electronic Stability Pro- Speed rating (definition) ....378 gram) ..........76 Storing ........... 380 Towing away Structure and characteristics Important safety guidelines ... 354 (definition) ........377 Installing the towing eye ....
  • Page 25 Index Obstacle recognition ......90 Transporting ........356 Opening dimensions ...... 394 Unlocking (in an emergency) ... 89 Opening/closing ......89 Unlocking (SmartKey) ...... 81 Trunk load (maximum) ...... 394 Vehicle data ........394 Vehicle data Turn signals Roof load (maximum) ..... 394 Changing bulbs (front) ....
  • Page 26 Index Winter tires Seat belt ........287 SPORT handling mode ....292 M+S tires ........362 Wiper blades Steering ......... 297 Tire pressure monitor ....296 Cleaning ......... 338 Warranty ..........28 Important safety notes ....126 Washer fluid Replacing ........126 Replacing (windshield) ....
  • Page 27 Digital Operator's Manual Introduction Operation Calling up the Digital Operator's Man- The printed Operator's Manual provides infor- mation about the safe operation of your vehicle. The Digital Operator's Manual additionally Press the Ø button in the center console. describes further functions and equipment The overview relating to the vehicle appears.
  • Page 28 Digital Operator's Manual To call up the basic menu of the Digital Operator's Manual: select Þ symbol A. To switch functions to the multimedia system using the buttons on the center console: press the $, %, Õ or Ø button. The selected menu appears.
  • Page 29 You too can help to protect the environment required. Mercedes-Benz recommends that by operating your vehicle in an environmen- you use an authorized Mercedes-Benz Center tally responsible manner. for this purpose. Fuel consumption and the rate of engine,...

  • Page 30: Vehicle Equipment

    Use only genu- The implied warranty for your vehicle applies in ine Mercedes-Benz parts or parts of equal qual- accordance with the warranty terms and condi- ity. Only use tires, wheels and accessories that...
  • Page 31 Customer Service Center (Canada) at times and you have directly notified 1-800-387-0100. This will assist us in contact- Mercedes-Benz in writing of the need for its ing you in a timely manner should the need arise. repair. If you sell your Mercedes, please leave the entire...
  • Page 32 Montvale, NJ 07645-0350 specialist workshop. In Canada There is a risk of damage to the vehicle if: Mercedes-Benz Canada, Inc. European Delivery Department the vehicle becomes stuck, e.g. on a high curb or an unpaved road 98 Vanderhoof Avenue you drive too fast over an obstacle, e.g.
  • Page 33 Qualified specialist workshop Canada: "The wireless devices of this vehicle comply with Industry Canada license-exempt An authorized Mercedes-Benz Center is a quali- RSS standard(s). Operation is subject to the fol- fied specialist workshop. It has the necessary lowing two conditions: (1) These devices may...
  • Page 34 Damage to isfaction, please discuss the problem again with your vehicle that arises from culpable contra- a Mercedes-Benz Center or contact us at one of ventions against these instructions is not cov- the following addresses. ered either by the Mercedes-Benz Limited...
  • Page 35 Data stored in the vehicle These data memories temporarily or perma- tion with other information (if necessary, under nently store technical information about: consultation with an authorized expert), could be traced to a person. Vehicle's operating state Examples include: Incidents accident reports Malfunctions damage to the vehicle...
  • Page 36 Since the Crash Data Retrieval CDR tool that is used to extract data from the EDR is commercially available, Mercedes-Benz USA, LLC ("MBUSA") expressly disclaims any and all liability arising from the extraction of this information by unauthorized Mercedes-Benz personnel.
  • Page 37 Cockpit Cockpit Function Page Function Page Steering wheel paddle shift- Electric parking brake Diagnostics connection Combination switch Opens the hood Horn Light switch Instrument cluster Control panel for: DIRECT SELECT lever Activating Steering Assist Switching on Active Lane Climate control systems Keeping Assist Overhead control panel Deactivating PARKTRONIC...
  • Page 38 Instrument cluster Instrument cluster Function Page Function Page Speedometer ? Coolant Speedometer segments Coolant temperature display ® å ESP é RBS (Recuperative Brake System) ® ÷ ESP J This lamp has no func- · Distance warning tion Ð Power steering 6 Restraint system #! Turn signals ü...
  • Page 39 Instrument cluster You can find further information on the instrument cluster in PLUG-IN HYBRID vehi- cles in the Digital Operator's Manual under "PLUG-IN HYBRID operation".
  • Page 40 Multifunction steering wheel Multifunction steering wheel Function Page Function Page Multifunction display ò Opens the menu list 9 : Selects a menu Multimedia system display a Confirms the selection ~ Rejects or ends a call % Back 6 Makes or accepts a call Operating the on-board com- Further telephone functions puter...
  • Page 41 Center console Center console Center console, upper section Function Page Function Page Climate control systems Õ Media button (see the separate operating instruc- £ Hazard warning lamps tions) Ø Vehicle functions/ $ Radio button (see the system settings button (see separate operating instruc- the separate operating tions)
  • Page 42 Center console Center console, lower section Function Page Function Page Stowage compartment è ECO start/stop func- tion (vehicles without PLUG- Ashtray IN HYBRID operation) Cigarette lighter Selects the operating mode Socket (PLUG-IN HYBRID operation) Cup holder É Sets the vehicle level Adjusts the volume/mute (see the separate operating DYNAMIC SELECT switch...
  • Page 43 Center console Center console, lower section (Mercedes-AMG vehicles) Function Page Function Page Ashtray AMG adaptive sport suspen- sion system (suspension set- Cigarette lighter ting) Socket Cup holder Manual gearshifting (perma- nent setting) Adjusts or mutes the volume (see the separate operating DYNAMIC SELECT switch instructions) (selects the drive program)
  • Page 44 Overhead control panel Overhead control panel Function Page Function Page p Switches the left-hand 3 Opens/closes the pan- reading lamp on/off orama roof with power tilt/ sliding panel | Switches the automatic Opens/closes the roller sun- interior lighting control blinds on/off Rear-view mirror G SOS button (mbrace...
  • Page 45 Door control panel Door control panel Function Page Function Page r 4 5 = 7Zª\ Stores settings for the seat, Adjusts and folds the exterior exterior mirrors and steering mirrors in/out electrically column W Opens/closes the right Adjusts the seats electrically side window c Seat heating W Opens/closes the rear...
  • Page 46 Hybrid vehicles All components of the hybrid drive system are Hybrid vehicles marked with yellow warning stickers that warn you of the danger of high voltage. The cables of General notes the vehicle's high-voltage electrical system are Hybrid technology combines a fuel efficient orange in color.
  • Page 47 Hybrid vehicles If possible, move the vehicle out of the underbody. The gas can ignite. There is a risk danger zone: shift the transmission into posi- of injury. tion N. Leave the danger zone immediately. Secure Release the electric parking brake. the danger area at a suitable distance, whilst Roll the vehicle to a safe place and park it observing legal requirements.
  • Page 48 If it is necessary to modify an air bag system to Child restraint system accommodate a person with disabilities, con- tact an authorized Mercedes-Benz Center for Child seat securing system details. USA only: for further information con- The components of the restraint system work in conjunction with each other.
  • Page 49 Occupant safety regular intervals while the engine is running. workshop. Immediately switch off the ignition Therefore, malfunctions can be detected in and remove the SmartKey from the ignition good time. lock after an accident. The 6 restraint system warning lamp in the instrument cluster lights up when the ignition is switched on.
  • Page 50 Occupant safety Important safety notes seat, the front-passenger front air bag is ena- bled or deactivated ( page 54). Be sure to The use of seat belts and child restraint systems observe the notes on "Seat is required by law in: belts“...
  • Page 51 Mercedes-Benz vehi- damaged or may even break in the event of an cle. The child restraint system must be appro- accident.
  • Page 52 Occupant safety If these items are on or in your clothing, e.g. Adjust the seat ( page 104). eyeglasses, pens, keys, etc., stow these items The seat backrest must be in an almost ver- in a more suitable location. tical position. Only one person should use each seat belt at Pull the seat belt smoothly from the belt outlet any one time.
  • Page 53 Occupant safety Press the release button in the belt buckle, or front passenger have fastened their seat hold the belt tongue firmly and guide the belt belts. back. If the driver or front passenger unfasten their seat belt while the vehicle is in motion, the belt warning automatically reactivates.
  • Page 54 Occupant safety Adjust the seats properly before beginning no hard objects, e.g. coat hangers, hang on your journey. Always make sure that the seat the grab handles or coat hooks. is in an almost upright position. The center of no accessories, such as cup holders, are the head restraint must support the head at attached to the vehicle within the deployment about eye level.
  • Page 55 When deployed, the front air bags offer addi- been approved for the respective seat by tional head and thorax protection for the occu- Mercedes-Benz. pants in the front seats. The PASSENGER AIR BAG OFF and PASSENGER AIR BAG ON indicator lamps inform you about the status of the front-passenger air bag page 47).
  • Page 56 Occupant safety Window curtain air bags If the front passenger does not observe these conditions, OCS may produce a false classifica- tion, e.g. because the front passenger: transfers their weight by supporting them- selves on a vehicle armrest sits in such a way that their weight is raised from the seat cushion If it is absolutely necessary to install a child restraint system on the front-passenger seat, be...
  • Page 57 Occupant safety The PASSENGER AIR BAG OFF and PASSENGER WARNING AIR BAG ON indicator lamps must light up simul- If you secure a child in a rearward-facing child taneously for approximately six seconds. restraint system on the front-passenger seat The indicator lamps display the status of the and the PASSENGER AIR BAG ON indicator front-passenger front air bag.
  • Page 58 Mercedes-Benz Center. child restraint system, the PASSENGER AIR For safety reasons, Mercedes-Benz recom- BAG OFF indicator lamp lights up after the mends that you only use seat accessories that system self-test and remains lit. This indi- have been approved by Mercedes-Benz.
  • Page 59 Occupant safety For more information about the OCS, see "Prob- That person could, for example, come into lems with the Occupant Classification System" contact with the vehicle's interior, especially page 58). if the person is sitting too close to the dash- board.
  • Page 60 Occupant safety Problems with the Occupant Classification System (OCS) Be sure to observe the notes on "System self-test" ( page 56). Problem Possible causes/consequences and M Solutions The PASSENGER AIR The classification of the person on the front-passenger seat is incor- BAG OFF indicator lamp rect.
  • Page 61 Occupant safety Method of operation tection in an accident. There is an increased risk of injury. During the first stage of a collision, the restraint system control unit evaluates important physi- Have the vehicle towed to a qualified special- cal data relating to vehicle deceleration or accel- ist workshop in order to have a deployed air eration, such as: bag replaced.
  • Page 62 Occupant safety air bag must be deployed on time, at the start of uations if the system determines that they the collision. can offer additional protection to that provi- ded by the seat belt The rate of vehicle deceleration or acceleration and the direction of the force are essentially Not all air bags are deployed in an accident.
  • Page 63 Occupant safety Function ® PRE-SAFE takes the following measures depending on the hazardous situation detected: ® PRE-SAFE PLUS intervenes in certain situa- the front seat belts are pre-tensioned. tions if the radar sensor system detects an if the vehicle skids, the side windows and the imminent head-on or rear-end collision.
  • Page 64 For this reason, system is not exposed to direct sunlight. Pro- Mercedes-Benz strongly advises that you install tect it with a blanket, for example. If the child a child restraint system on a rear seat. Children restraint system has been exposed to direct are generally better protected there.
  • Page 65 Have the secur- ized Mercedes-Benz Center. ing systems on the child restraint system WARNING checked at a qualified specialist workshop,...
  • Page 66 Children in the vehicle information on the "Occupant Classification System (OCS)" ( page 54). There you will also find information on deactivating the front- passenger front air bag. All child restraint systems must meet the fol- lowing standards: U.S. Federal Motor Vehicle Safety Standards 213 and 225 Canadian Motor Vehicle Safety Standards 213 and 210.2...
  • Page 67 For this reason, Top Tether anchorage points = are installed in Mercedes-Benz strongly advises that you install the rear compartment behind the outer head the child restraint system on a rear seat.
  • Page 68 Children in the vehicle Always observe the child restraint system man- Override feature for: ufacturer's installation and operating instruc- the rear doors ( page 67) tions. the rear side windows ( page 67) Forward-facing child restraint system WARNING If you leave children unsupervised in the vehi- If it is absolutely necessary to install a forward- cle, they could set it in motion by, for example: facing child restraint system on the front-...
  • Page 69 Driving safety systems Child-proof locks for the rear doors Pets in the vehicle WARNING If you leave animals unattended or unsecured in the vehicle, they could press buttons or switches, for example. As a result, they could: activate vehicle equipment and become trapped, for example activate or deactivate systems, thereby endangering other road users...
  • Page 70 Driving safety systems Important safety notes tivated. There is an increased danger of skid- ding and accidents. If you fail to adapt your driving style or if you are Drive on carefully. Have ABS checked imme- inattentive, the driving safety systems can nei- ther reduce the risk of an accident nor override diately at a qualified specialist workshop.
  • Page 71 Driving safety systems Braking Important safety notes Keep the brake pedal firmly depressed until WARNING the emergency braking situation is over. BAS PLUS cannot always clearly identify ABS prevents the wheels from locking. objects and complex traffic situations. The brakes will function as usual once you In such cases, BAS PLUS may: release the brake pedal.
  • Page 72 Driving safety systems a vehicle is traveling in front on a different line At speeds of up to approximately 44 mph (70 km/h), BAS PLUS can react to: vehicles quickly move into the radar sensor system detection range stationary objects in the path of your vehicle, Recognition by the camera system is also e.g.
  • Page 73 Driving safety systems Important safety notes Important safety notes Observe the "Important safety notes" sec- In particular, the detection of obstacles can be tion for driving safety systems ( page 68). impaired if: WARNING there is dirt on the sensors or anything else covering the sensors The distance warning function does not react: there is snow or heavy rain...
  • Page 74 Driving safety systems that are in the path of your vehicle for an exten- If adaptive Brake Assist detects a risk of colli- ded period of time. sion with the vehicle in front, it calculates the braking force necessary to avoid a collision. If Up to a speed of approximately 44 mph you apply the brakes forcefully, adaptive Brake (70 km/h), the distance warning function can...
  • Page 75 Driving safety systems side. In addition, more drive torque is transfer- WARNING red to the wheel or wheels with traction. Adaptive Brake Assist does not react: Traction control remains active, even if you to people or animals ® deactivate ESP to oncoming vehicles Important safety notes to crossing traffic...
  • Page 76 Driving safety systems ECO start/stop function ® activated: The ECO start/stop function switches the ® The å ESP OFF warning lamp in the instru- engine off automatically when the vehicle stops ment cluster goes out. moving. The engine starts automatically when ®...
  • Page 77 Driving safety systems SPORT handling mode message appears in WARNING the multifunction display. ® ® If you deactivate ESP , ESP no longer sta- To deactivate SPORT handling mode: bilizes the vehicle. There is an increased risk briefly press button :. of skidding and an accident.
  • Page 78 Driving safety systems ® ® PRE-SAFE is no longer available, nor is it intervenes automatically according to the direction and intensity of the crosswinds affect- ® activated if you brake firmly and ESP inter- ing your vehicle. venes. ESP intervenes with stabilizing braking to assist ®...
  • Page 79 Driving safety systems ® WARNING PRE-SAFE Brake ® PRE-SAFE Brake cannot always clearly iden- General information tify objects and complex traffic conditions. ® PRE-SAFE Brake can help you to minimize the ® In these cases, PRE-SAFE Brake may: risk of a collision with a vehicle ahead or a give an unnecessary warning and then pedestrian, and reduce the effects of such a ®...
  • Page 80 Driving safety systems Recognition by the radar sensor system is also Brake immediately to defuse the situation. impaired if: there is dirt on the sensors or anything else Take evasive action provided it is safe to do covering the sensors there is interference by other radar sources ®...
  • Page 81 (yet the vehicle's battery is charged), the sys- grasp the outside door handle. The SmartKey tem is not operational. Contact an authorized must be outside the vehicle. Mercedes-Benz Center or call The alarm is switched off. 1-800-FOR-MERCedes (in the USA) or 1-800-387-0100 (in Canada).
  • Page 82 Protection against theft If the alarm continues for more than 30 seconds, the mbrace emergency call sys- tem automatically notifies the Customer Assistance Center. This is done either by text message or data connection. The emergency call system sends a message or establishes a data connection provided that: you have subscribed to the mbrace service.
  • Page 83 SmartKey Vehicles with KEYLESS-GO start function: do SmartKey not keep the SmartKey on the parcel shelf or in Important safety notes the trunk. Otherwise, the SmartKey may not be detected, e.g. when starting the engine using WARNING the Start/Stop button. A check which periodically establishes a radio If children are left unsupervised in the vehicle, connection between the vehicle and the Smart-...
  • Page 84 SmartKey You will receive visual and acoustic locking con- firmation if all components were able to be locked. When the locator lighting is activated via the multimedia system, it lights up when it is dark after the vehicle is unlocked with the SmartKey (see the Digital Operator's Manual).
  • Page 85 SmartKey KEYLESS-GO start function Mechanical key General notes General notes Bear in mind that the engine can be started by If the vehicle can no longer be locked or any of the vehicle occupants if there is a Smart- unlocked with the SmartKey or KEYLESS-GO, Key in the vehicle.
  • Page 86 National guide- lines must be observed during disposal. In Cal- ifornia, see www.dtsc.ca.gov/ HazardousWaste/Perchlorate/index.cfm. Mercedes-Benz recommends that you have the batteries replaced at a qualified specialist work- shop. Press mechanical key ; into the SmartKey opening in the direction of the arrow until bat- tery compartment cover : opens.
  • Page 87 SmartKey Repeatedly tap the SmartKey against your palm until battery = falls out. Insert the new battery with the positive ter- minal facing upwards. Use a lint-free cloth to do so. Make sure that the surface of the battery is free of lint, grease and other contaminants.
  • Page 88 SmartKey Problems with the SmartKey Problem Possible causes/consequences and M Solutions You can no longer lock or The SmartKey battery is discharged or nearly discharged. unlock the vehicle using Check the SmartKey battery ( page 84) and replace it if necessary the SmartKey.
  • Page 89 Doors Problem Possible causes/consequences and M Solutions The engine cannot be The on-board voltage is too low. started using the Smart- Switch off non-essential consumers, e.g. seat heating or interior Key. lighting, and try to start the engine again. If this does not work: Check the starter battery and charge it if necessary ( page 350).
  • Page 90 Doors Unlocking and opening doors from the inside You can open a door from inside the vehicle even if it has been locked. You can only open the rear doors from inside the vehicle if they are not secured by the child-proof locks ( page 67).
  • Page 91 Trunk Automatic locking feature Insert the mechanical key into opening : in the protective cap. To deactivate: press and hold button : for Pull and hold the door handle. approximately five seconds until a tone Pull the protective cap on the mechanical key sounds.
  • Page 92 Trunk WARNING especially if the vehicle is in motion. There is a risk of poisoning. The reversing feature does not react: Always switch off the engine before opening to soft, light and thin objects, e.g. small fin- the trunk lid. Never drive with the trunk lid gers open.
  • Page 93 Trunk Closing trunk lid is open when the engine is running, especially if the vehicle is in motion. There is a risk of poisoning. Always switch off the engine before opening the trunk lid. Never drive with the trunk lid open.
  • Page 94 Trunk Vehicles with trunk lid remote closing fea- Observe the following points: ture and KEYLESS-GO: when the driver's door Carry your KEYLESS-GO key about your per- is closed you can simultaneously close the trunk son. The KEYLESS-GO key must be in the rear lid and lock the vehicle.
  • Page 95 Trunk Operation Opening/closing automatically from inside Important safety notes WARNING Combustion engines emit poisonous exhaust gases such as carbon monoxide. Exhaust gases can enter the vehicle interior if the trunk lid is open when the engine is running, especially if the vehicle is in motion. There is a risk of poisoning.
  • Page 96 Side windows Opening and closing Deactivating the function to lock the trunk sep- arately: Open the glove box. Push the switch to position ;. If the vehicle is unlocked centrally, the trunk will also be unlocked. Trunk emergency release You can unlock the trunk lid from the inside with the emergency release button.
  • Page 97 Side windows body becomes trapped, release the switch or someone becomes trapped, press the switch pull the switch to close the side window again. to open the side window again. WARNING Opening and closing the side win- While closing the side windows, body parts in dows the closing area could become trapped.
  • Page 98 Side windows The side windows cannot be operated from the Convenience closing feature rear when the override feature for the side win- dows is activated ( page 67). Important safety notes Information on opening and closing the roller WARNING sunblinds on the rear side windows page 317).
  • Page 99 Side windows Using KEYLESS-GO If the side window opens again slightly: Immediately pull the corresponding switch on The driver's door and the door at which the han- the door control panel until the side window is dle is used, must both be closed. The SmartKey completely closed ( page 95).
  • Page 100 Sliding sunroof Problems with the side windows WARNING If you close a side window again immediately after it has been blocked or reset, the side window closes with increased or maximum force. The reversing feature is then not active. Parts of the body could be trapped in the closing area in the process.
  • Page 101 Sliding sunroof Only open the sliding sunroof if it is free of WARNING snow and ice. Otherwise, malfunctions may The reversing feature does not react: occur. to soft, light and thin objects, e.g. small fin- Do not allow anything to protrude from the sliding sunroof.
  • Page 102 Sliding sunroof automatic operation by pressing or pulling Operating the panorama roof with again. power tilt/sliding panel When opening and raising the roof, automatic operation is only available if the sliding sunroof Opening and closing is in the closed position. The sun protection cover automatically opens along with the sliding sunroof.
  • Page 103 Sliding sunroof roof carrier approved by Mercedes-Benz, the opened and closed when the panorama roof sunroof will lower slightly but remain raised at with power tilt/sliding panel is closed. the rear. Roller sunblind reversing feature Rain-closing feature The roller sunblinds are equipped with an auto- The raised panorama roof with power tilt/sliding matic reversing feature.
  • Page 104 Sliding sunroof Turn the SmartKey to position 1 or 2 in the Pull the 3 switch several times in the direction of arrow : until the roller sunblinds ignition lock. are closed. Press the 3 switch in direction :. Keep the 3 switch pulled for an additional Both roller sunblinds open, then the pano- second.
  • Page 105 Sliding sunroof Problems with the sliding sunroof Your vehicle may be equipped with a sliding sunroof or a panorama roof with power tilt/sliding panel. In the following section, the term "sliding sunroof" refers to both sliding sunroof variants. WARNING If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding sunroof closes with increased or maximum force.
  • Page 106 Seats you should have a good overview of traffic Correct driver's seat position conditions. the seat belt is pulled snugly against the body WARNING and is routed across the center of your shoul- You could lose control of your vehicle if you do der and across your hips in the pelvic area.
  • Page 107 Seats Always make sure that the driver's seat is poses an increased risk of injury or even fatal engaged before starting the vehicle. injury. Adjust the seat properly before beginning WARNING your journey. Always ensure that the backrest You could lose control of your vehicle if you do is in an almost vertical position and that the the following while driving: shoulder section of your seat belt is routed...
  • Page 108 Seats Adjusting the seats electrically Adjusting the head restraints Important safety notes WARNING You could lose control of your vehicle if you do the following while driving: adjust the driver's seat, head restraint, steering wheel or mirrors fasten the seat belt There is a risk of an accident.
  • Page 109 Seats Adjusting the head restraint height Adjusting the height of the head manually restraints electrically To adjust the head restraint height: slide the switch for head restraint adjustment page 106) up or down in the direction of the arrow. Vehicles with AMG Performance Seat: the height of the head restraints cannot be adjus- ted.
  • Page 110 Seats Adjusting the 4-way lumbar support Seat heating and seat ventilation Switching the seat heating on/off WARNING Repeatedly switching on the seat heating can cause the seat cushion and backrest pads to become very hot. The health of persons with limited temperature sensitivity or a limited ability to react to excessively high tempera- tures may be affected or they may even suffer...
  • Page 111 Seats Switching the seat ventilation on/off The three blue indicator lamps in the buttons indicate the ventilation level you have selected. Turn the SmartKey to position 1 or 2 in the ignition lock ( page 146). To switch on: press button : repeatedly until the desired ventilation level is set.

  • Page 112: Steering Wheel

    Steering wheel Problems with the seat heating or seat ventilation Problem Possible causes/consequences and M Solutions Seat heating or seat ven- The on-board voltage is too low because too many electrical consum- tilation has been ers are switched on. switched off prematurely Switch off electrical consumers that you do not need, such as the or cannot be switched rear window defroster or interior lighting.

  • Page 113: Steering Wheel Heating

    Steering wheel Adjusting the steering wheel electri- cally To adjust the steering wheel position (fore- and-aft adjustment) To adjust the steering wheel height Further related subjects: EASY-ENTRY/EXIT feature ( page 112) Storing settings ( page 116) Operating the on-board computer page 236).

  • Page 114: Easy-Entry/Exit Feature

    Steering wheel Problems with the steering wheel heating Problem Possible causes/consequences and M Solutions The steering wheel heat- The on-board voltage is too low because too many electrical consum- ing has switched off pre- ers are switched on. maturely or cannot be Switch off electrical consumers that you do not need, such as the switched on.
  • Page 115 Mirrors Position of the steering wheel for driv- Anti-glare mode: flick anti-glare lever : for- wards or back. The steering wheel is moved to the last selected position when: Exterior mirrors the driver's door is closed and you insert the SmartKey into the ignition lock Important safety notes you close the driver's door when the ignition...
  • Page 116 Mirrors Setting the exterior mirrors Turn the SmartKey to position 1 or 2 in the ignition lock ( page 146). If the battery has been disconnected or com- Press button ; for the right-hand exterior pletely discharged, the exterior mirrors must be mirror or button = for the left-hand exterior reset.
  • Page 117 Mirrors Using reverse gear If you come into contact with the electrolyte, observe the following: Rinse off the electrolyte from your skin immediately with water. Immediately rinse the electrolyte out of your eyes thoroughly with clean water. If the electrolyte is swallowed, immediately rinse your mouth out thoroughly.
  • Page 118 Memory function If the mirror moves out of position, repeat the WARNING steps. Children could become trapped if they acti- After successfully storing, reset the driving vate the memory function, particularly when position of the exterior mirror. unattended. There is a risk of injury. When leaving the vehicle, always take the Calling up a stored parking position set- SmartKey with you and lock the vehicle.
  • Page 119 Memory function Calling up a stored setting Press and hold the corresponding storage position button 1, 2 or 3 until: seat steering wheel exterior mirrors head-up display are in the stored position. If you release the storage position button, the seat, steering wheel and mirror setting functions stop immediately.

  • Page 120: Automatic Headlamp Mode

    Exterior lighting Automatic headlamp mode Exterior lighting à is the favored light switch setting. The light General notes setting is automatically selected according to the brightness of the ambient light (exception: If you wish to drive during the daytime without poor visibility due to weather conditions such as lights, switch off the daytime running lamps fog, snow or spray):...
  • Page 121 Exterior lighting light switch to the T position, the daytime Parking lamps running lamps and parking lamps switch on. If the battery has been excessively dis- If the engine is running and you turn the light charged, the parking lamps or standing lamps switch to the L position, the manual settings are automatically switched off to enable the take precedence over the daytime running...

  • Page 122: Cornering Light Function

    Exterior lighting To indicate briefly: press the combination Cornering light function switch briefly to the pressure point in the The cornering light function improves the illu- direction of arrow ; or ?. mination of the road over a wide angle in the The corresponding turn signal flashes three direction you are turning, enabling better visi- times.
  • Page 123 Interior lighting cator lamp in the multifunction display beam headlamps will not be deactivated or remains lit. activated regardless. There is a risk of an acci- To switch off: move the combination switch dent. back to its normal position or move the light Always carefully observe the traffic conditions switch to another position.
  • Page 124 Replacing bulbs Control panel in the grab handle (rear Replacing bulbs compartment) Important safety notes WARNING Bulbs, lamps and connectors can get very hot when operating. If you change a bulb, you could burn yourself on these components. There is a risk of injury. Allow these components to cool down before changing a bulb.
  • Page 125 Replacing bulbs Overview of bulb types Replacing front bulbs (vehicles with halogen headlamps) You can replace the following bulbs. The bulb type can be found in the legend. Removing and installing the cover in the front wheel housing Vehicles with halogen headlamps Low-beam headlamp: H7 55 W You must remove the cover of the front wheel High-beam headlamp: H7 55 W...

  • Page 126: High-Beam Headlamps

    Replacing bulbs Turn bulb holder ; counter-clockwise and Remove the cover in the front wheel housing pull out. page 123). Pull the bulb out of bulb holder ;. Turn housing cover : counter-clockwise and remove it. Insert the new bulb into bulb holder ;. Turn bulb holder ;...
  • Page 127 Windshield wipers if wiping takes place when the windshield is dry. If it is necessary to switch on the windshield wipers in dry weather conditions, always use washer fluid when operating the windshield wipers. If the windshield wipers leave smears on the windshield after the vehicle has been washed in an automatic car wash, wax or other resi- dues may be the reason for this.
  • Page 128 Slide catch ; in the direction of arrow = force of the impact. until it engages in the removal position with a Mercedes-Benz recommends that you have noticeable click. the wiper blades changed at a qualified spe- cialist workshop.
  • Page 129 Windshield wipers Installing the wiper blades The duration of the color change varies depending on the terms of use. Insert the new wiper blade into the wiper arm in the direction of arrow :. Slide catch ; in the direction of arrow = until it engages in the locking position with a noticeable click.
  • Page 130 Windshield wipers Problems with the windshield wipers Problem Possible causes/consequences and M Solutions The windshield wipers Leaves or snow, for example, may be obstructing the windshield wiper are jammed. movement. The wiper motor has been deactivated. For safety reasons, you should remove the SmartKey from the igni- tion lock.
  • Page 131 Overview of climate control systems Overview of climate control systems General notes Observe the settings recommended on the fol- lowing pages. The windows could otherwise fog To prevent the windows from fogging up: switch off climate control only briefly switch on air-recirculation mode only briefly switch on the cooling with air dehumidifica- tion function switch on the defrost windshield function...
  • Page 132 Overview of climate control systems Control panel for dual-zone automatic climate control Example Sets the temperature, left ( page 134) Sets the air distribution ( page 134) Sets the airflow ( page 135) Switches off climate control ( page 132) Sets climate control to automatic ( page 133) Defrosts the windshield (...
  • Page 133 Overview of climate control systems Control panel for 3-zone automatic climate control Example Front control panel Sets the temperature, left ( page 134) Sets the air distribution, left ( page 134) Sets the airflow ( page 135) Switches off climate control ( page 132) Sets climate control to automatic ( page 133)
  • Page 134 Operating the climate control systems ECO start/stop function Notes on using automatic climate control During automatic engine switch-off, the climate control system only operates at a reduced capa- Optimum use of the automatic climate city. If you require the full climate control output, control you can switch off the ECO start/stop function by pressing the ECO button (...
  • Page 135 Operating the climate control systems Switching cooling with air dehumidification on/off General notes If you deactivate the "Cooling with air-dehumidification" function, the air inside the vehicle will not be cooled. The air inside the vehicle will also not be dehumidified. The windows can fog up more quickly.
  • Page 136 Operating the climate control systems above the à rocker switch goes out. The Only change the temperature setting in small function which has not been changed manually, increments. Start at 72 ‡ (22 †). however, continues to be controlled automati- Setting the temperature in the rear com- cally.
  • Page 137 Operating the climate control systems 3-zone automatic climate control Setting the airflow Activate or deactivate the "Synchronization" Adjusting the front-compartment air- function using the multimedia system flow page 304). The synchronization function is deactivated: Turn the SmartKey to position 2 in the ignition lock ( page 146).
  • Page 138 Operating the climate control systems Defrosting the windows Windows fogged up on the inside Activate the "Cooling with air dehumidifica- tion" function with the ¿ rocker switch. Switch on automatic mode using the à rocker switch. If the windows continue to fog up, activate the "Windshield defrosting"...
  • Page 139 Operating the climate control systems Problems with the rear window defroster Problem Possible causes/consequences and M Solutions The rear window The battery has not been sufficiently charged. defroster has deactiva- Switch off any consumers that are not required, e.g. reading lamps, ted prematurely or can- interior lighting or the seat heating.
  • Page 140 If you do not use genuine Mercedes-Benz interior perfumes, observe the manufactur- ers' safety notices on the perfume packaging. Do not refill the pre-filled perfume vial when it is empty.
  • Page 141 Operating the climate control systems To refill the perfume vial: unscrew the lid of the empty perfume vial to refill it yourself. Refill the vial with a maximum of 0.5 fl. oz. (15 ml) of the desired liquid perfume. Screw the lid back on to the vial. Only refill the vial when you are outside the vehicle.
  • Page 142 Operating the climate control systems Problems with the perfume atomizer Problem Possible causes/consequences and M Solutions The vehicle interior is not The perfume vial has not been pushed into the holder as far as it will perfumed although the perfume atomizer is acti- Slide the perfume vial into the holder as far as it will go.
  • Page 143 Operating the climate control systems Pre-entry climate control via SmartKey General notes The "Pre-entry climate control via SmartKey" function is only available in PLUG-IN HYBRID vehicles. Before getting in, the driver's seat area or the whole interior can be briefly warmed or ventilated in advance with the air from the air vents being pre-cooled.
  • Page 144 Operating the climate control systems Problems with "Pre-entry climate control via SmartKey" Problem Possible causes/consequences and M Solutions "Pre-entry climate con- The condition of charge of the high-voltage battery is under the speci- trol via SmartKey" can- fied minimum condition of charge. not be switched on or Start the engine when the vehicle is at a standstill.
  • Page 145 Air vents Activate the perfume atomizer ( page 303). the desired temperature. This means, for exam- ple, that the vehicle interior continues to be Activate ionization ( page 303). cooled or heated if the journey is interrupted for up to 50 minutes and the interior temperature is Setting the departure time kept constant.
  • Page 146 Air vents Setting the air vents Example Side window defroster vent Side air vent, left Control for left side air vent To open or close: turn thumbwheel = to the left or right as far as it will go. To adjust the air direction: hold side air vent ;...
  • Page 147 Driving Always observe the maximum permissible Notes on breaking-in a new vehicle speed. Important safety notes The sensor system of some driving and driving Self-locking rear axle differential safety systems adjusts automatically while a (Mercedes-AMG vehicles) certain distance is being driven after the vehicle has been delivered or after repairs.
  • Page 148 Driving SmartKey positions WARNING If you switch off the ignition while driving, SmartKey safety-relevant functions are only available with limitations, or not at all. This could affect, for example, the power steering and the brake boosting effect. You will require considerably more effort to steer and brake.
  • Page 149 Driving To start the vehicle without actively using the the engine or lights up while driving SmartKey: page 288). If Start/Stop button : has not yet been the Start/Stop button must be inserted in the pressed, this corresponds to the SmartKey ignition lock.
  • Page 150 Driving General notes Starting the engine The catalytic converter is preheated for up to Important safety notes 30 seconds after a cold start. The sound of the engine may change during this time. WARNING If children are left unsupervised in the vehicle, Automatic transmission they could: Shift the transmission to position P...
  • Page 151 Driving vehicle, even if you only leave it for a short time. vice or maintenance work. There is a risk of Pay attention to the important safety notes. injury. Depress the brake pedal and keep it Always secure the engine against uninten- depressed.
  • Page 152 Driving Hill start assist automatically. The vehicle may begin moving. There is a risk of accident and injury. Hill start assist helps you when pulling away for- wards or in reverse on an uphill gradient. It holds If you wish to exit the vehicle, always turn off the vehicle for a short time after you have the ignition and secure the vehicle against removed your foot from the brake pedal.
  • Page 153 Driving Deactivating or activating the ECO The HOLD function can also be activated if the engine has been switched off automatically. It is start/stop function then not necessary to continue applying the brakes during the automatic stop phase. When All vehicles (except Mercedes-AMG vehi- you depress the accelerator pedal, the engine cles) starts automatically and the braking effect of...
  • Page 154 Driving not be switched off automatically when the vehi- cle stops. The ECO start/stop function is deactivated, if: you switch to drive program RACE (S‑MODEL), S+ or S ( page 154) you permanently activate manual gearshifting page 161) If you have permanently activated manual gear- shifting and then press ECO button :, the ECO start/stop function is activated.
  • Page 155 Driving Problems with the engine Problem Possible causes/consequences and M Solutions The engine does not There is a malfunction in the engine electronics. start. The starter motor There is a malfunction in the fuel supply. can be heard. Before attempting to start the engine again: Turn the SmartKey back to position 0 in the ignition lock.
  • Page 156 DYNAMIC SELECT switch Available drive programs: DYNAMIC SELECT switch I Individual Individual settings All vehicles (except Mercedes-AMG vehicles and PLUG-IN HYBRID vehi- S+ Sport Plus Particularly sporty driving cles) characteristics Use the DYNAMIC SELECT switch to change the S Sport Sporty driving characteris- drive program.
  • Page 157 Automatic transmission Additional settings ® the suspension the position of the exhaust flap the steering the availability of the ECO start/stop function the driver assistance systems the availability of gliding mode Further information for automatic drive program characteristics ( page 159). Additionally, in drive program I you can config- ure the respective vehicle characteristics using the multimedia system.
  • Page 158 Automatic transmission Engaging park position P automatically After switching off the engine, always switch to parking position P. Prevent the parked vehi- Park position P is automatically engaged if: cle from rolling away by applying the parking you switch off the engine using the SmartKey brake.
  • Page 159 Automatic transmission Transmission position and drive pro- There is a risk of an accident and injury. gram display When leaving the vehicle, always take the SmartKey with you and lock the vehicle. Never The current transmission position and drive pro- leave children or animals unattended in the gram appear in the multifunction display.
  • Page 160 Automatic transmission Transmission positions Neutral Do not shift the transmission to N Park position while driving. Otherwise, the auto- This prevents the vehicle from rolling matic transmission could be dam- away when stopped. aged. Only shift the transmission into posi- No power is transmitted from the tion P when the vehicle is stationary engine to the drive wheels.
  • Page 161 Automatic transmission reduces load change reactions and is conducive Gliding mode can be activated under the follow- to a sporty driving style. The sound generated by ing conditions: the double-clutch function depends on the drive the speed is within a suitable range. program selected.
  • Page 162 Automatic transmission Drive program S+ (Sport Plus) Drive program E (Economy) Drive program S+ is characterized by the fol- Drive program E is characterized by the follow- lowing: ing: the vehicle exhibits particularly sporty driving the vehicle exhibits comfortable, economical characteristics.
  • Page 163 Automatic transmission the suspension exhibits particularly stiff The vehicle is driven in the low engine speed springing and damping settings (vehicles with range and the wheels are less likely to spin. AIRMATIC). gliding mode is available. gliding mode is not available. the ECO start/stop function is available.
  • Page 164 Automatic transmission Temporary setting To activate: shift the DIRECT SELECT lever to position D. Press button :. Indicator lamp ; lights up. To deactivate: press button :. If position D (automatic transmission) is selected for the transmission in drive pro- gram I: shift to drive program I with the DYNAMIC SELECT switch.
  • Page 165 Automatic transmission Kickdown If the engine exceeds the maximum engine speed when shifting down, the automatic For maximum acceleration, depress the transmission protects against engine damage accelerator pedal beyond the pressure point. by not shifting down. The automatic transmission shifts to a lower gear depending on the engine speed.
  • Page 166 Refueling Problems with the transmission Problem Possible causes/consequences and M Solutions The transmission has The transmission is losing oil. problems shifting gear. Have the transmission checked at a qualified specialist workshop immediately. The acceleration ability The transmission is in emergency mode. is deteriorating.
  • Page 167 Refueling Flexible Fuel vehicles can be recognized by If you or others come into contact with fuel, the Ethanol up to E85 sticker on the inside of observe the following: the fuel filler flap. Wash away fuel from skin immediately For further information on fuel and fuel quality using soap and water.
  • Page 168 Refueling From a speed of 2 km/h, the fuel filler cap Tire pressure table can no longer be opened. Instruction label for fuel type to be refueled Press the fuel filler flap in the direction of The opening process for the fuel filler cap may take up to 15 minutes.
  • Page 169 Refueling In addition, the ; Check Engine warning lamp may light up ( page 293). For further information on warning and indi- cator lamps in the instrument cluster, see page 293).
  • Page 170 Charging the high-voltage battery (PLUG-IN HYBRID vehicles) Problems with fuel and the fuel tank Problem Possible causes/consequences and M Solutions Fuel is leaking from the WARNING vehicle. The fuel line or the fuel tank is faulty. Risk of explosion or fire. Apply the electric parking brake.
  • Page 171 Charging the high-voltage battery (PLUG-IN HYBRID vehicles) this could lead to fires or an electric shock. Never use damaged charging cables. There is a risk of fatal injury. Do not extend the charging cable. To avoid hazardous situations, observe the Do not use an adapter.
  • Page 172 Charging the high-voltage battery (PLUG-IN HYBRID vehicles) Terms of use The high-voltage battery can be charged in a nominal voltage range from 100 V to 240 V. Please note the information on exceptions and You can view the condition of charge of the high- limitations in warranty documentation and in voltage battery in the multifunction display.
  • Page 173 Charging the high-voltage battery (PLUG-IN HYBRID vehicles) on again, the charging process resumes auto- Information on charging at a charging station matically. Following an interruption in the page 174). power supply or tripping of the building's fuse, Stowing the charging cable it may take up to 10 minutes for charging to resume automatically.
  • Page 174 Charging the high-voltage battery (PLUG-IN HYBRID vehicles) The value of the maximum setting and the Display ; adjustment value may vary depending on the country. Lights up There are no malfunctions. green The high-voltage battery can Before charging the high-voltage battery, check be charged.
  • Page 175 Charging the high-voltage battery (PLUG-IN HYBRID vehicles) Press fastener ; to the left. Indicator Socket cap = is open. lamp Insert the power supply plug into the electri- Lights up A charging break for the high- cal outlet to the stop. orange voltage battery is taking Insert the charging cable connector into vehi-...
  • Page 176 Charging the high-voltage battery (PLUG-IN HYBRID vehicles) Connecting the charging cable Unlock the vehicle. Press and hold button B on the charging cable connector and remove the charging cable connector from the vehicle socket. Close socket cap =. Close charge socket flap :. Charging the high-voltage battery at the charging station Before beginning the charging process at a...
  • Page 177 Charging the high-voltage battery (PLUG-IN HYBRID vehicles) Problems with the charging process Problem Possible causes/consequences and M Solutions The charge socket flap The charge socket flap is not unlocked. cannot be opened. Unlock the vehicle ( page 81). If the key battery is discharged: Unlock the driver's door using the mechanical key ( page 83).

  • Page 178: Online Access To The Vehicle

    Internet-enabled computer, as well as many Information on additional functions and operat- modern smartphones. ing instructions can be found within the online Please call the Mercedes-Benz Customer Assis- access to the vehicle. tance Center (USA) at the hotline number 1-800-FOR-MERCedes (1-800-367-6372) to Connecting the vehicle to the Internet obtain the relevant Internet address.

  • Page 179: Switching Off The Engine

    Parking Parking Switching off the engine Important safety notes Important safety notes WARNING WARNING Flammable material such as leaves, grass or The automatic transmission switches to neu- twigs may ignite if they come into contact with tral position N when you switch off the engine. hot parts of the exhaust system or exhaust The vehicle may roll away.
  • Page 180 Parking Depress the brake pedal and keep it switched off. The sounds that can be heard while depressed. this is occurring are normal. Shift to neutral N. Applying or releasing manually Release the brake pedal. Release the electric parking brake. Switch off the ignition and leave the SmartKey in the ignition lock.
  • Page 181 Driving tips Emergency braking The electric parking brake is also engaged auto- matically if: The vehicle can also be braked during an emer- DISTRONIC PLUS brings the vehicle to a gency by using the electric parking brake. standstill or While driving, push handle : of the electric the HOLD function is keeping the vehicle sta- parking brake ( page 178).
  • Page 182 The tires should always be inflated to the rec- work on the engine carried out at a qualified ommended tire pressure. specialist workshop. Mercedes-Benz recom- Remove unnecessary loads. mends that you use an authorized Mercedes- Remove roof racks when they are not needed.
  • Page 183 Driving tips for the selected settings and prevailing condi- The ECO display consists of three sections, with tions. Your driving style can significantly influ- an inner and outer area. The sections corre- ence the vehicle's consumption. spond to the following three categories: Acceleration (evaluation of all accel- eration processes): the outer area fills up and the inner...
  • Page 184 This tire pressure type of damage is not covered by the cold start Mercedes-Benz warranty. choice of route Heavy and light loads electrical consumers switched on These factors are not included in the ECO dis- WARNING play.
  • Page 185 Mercedes-Benz Maintain a greater distance to the vehicle brake pads/linings that have been approved ahead. by Mercedes-Benz or that are of an equivalent standard of quality Servicing the brakes Other brake disks or brake pads/linings can compromise the safety of your vehicle.
  • Page 186 Driving tips aggressive driving style will lead to high wear. Winter driving You can obtain more information on this from a qualified specialist workshop. WARNING New and replaced brake pads and discs only If you shift down on a slippery road surface in reach their optimum braking effect after several an attempt to increase the engine's braking hundred kilometers of driving.

  • Page 187: Mercedes-Benz Intelligent Drive

    The speed indicated in the speedometer critical situations. With these intelligent co-ordi- may differ slightly from the speed stored. nated systems Mercedes-Benz has set a mile- stone on the path towards autonomous driving. Cruise control lever Mercedes-Benz Intelligent Drive embraces all elements of active and passive safety in one well thought out system –...
  • Page 188 Driving systems Accelerate the vehicle to the desired speed. the cruise control lever up : or down ; to the pressure point. Briefly press the cruise control lever up : or Every time the cruise control lever is pressed down ;. up : or down ;...
  • Page 189 Driving systems Important safety notes Change into a lower gear in good time on long and steep downhill gradients. This is especially important if the vehicle is laden. By doing so, you WARNING will make use of the braking effect of the engine. DISTRONIC PLUS does not react to: This relieves the load on the brake system and people or animals...
  • Page 190 Driving systems Cruise control lever If you fail to adapt your driving style, DISTRONIC PLUS can neither reduce the risk of accident nor override the laws of physics. DISTRONIC PLUS cannot take into account the road, traffic and weather conditions. DISTRONIC PLUS is only an aid.
  • Page 191 Driving systems front will then not be maintained. You will be If there is no vehicle in front, DISTRONIC PLUS driving at the speed you determine by the operates in the same way as cruise control. position of the accelerator pedal. If DISTRONIC PLUS detects that the vehicle in front has slowed down, it brakes your vehicle.
  • Page 192 Driving systems the cruise control lever up : or down ; to the electrical system in the engine com- the pressure point. partment, the battery or the fuses have Every time the cruise control lever is pressed been tampered with. up : or down ;...
  • Page 193 Driving systems DISTRONIC PLUS displays in the instru- Display when DISTRONIC PLUS is activa- ment cluster Displays in the speedometer DISTRONIC PLUS active (text only appears when the cruise control lever is actuated) Vehicle in front, if detected If DISTRONIC PLUS detects a vehicle in front, segments between the speed of the vehicle in Specified minimum distance to the vehicle front : and stored speed ;...
  • Page 194 Driving systems multifunction display for approximately five sec- obstacle or stationary vehicle, DISTRONIC onds. PLUS will not brake for these. Crossing vehicles: DISTRONIC PLUS may mis- The last speed stored remains stored until takenly detect vehicles that are crossing your you switch off the engine.
  • Page 195 Driving systems override the laws of physics. It cannot take The system is switched to passive and no longer account of road, weather and traffic conditions. assists you by performing steering interventions DISTRONIC PLUS with Steering Assist and Stop&Go Pilot is only an aid. You are responsible you actively change lane for the distance to the vehicle in front, for vehi- you switch on the turn signal...
  • Page 196 Driving systems Important safety notes the multifunction display. Steering Assist and Stop&Go Pilot are activated. WARNING Information in the multifunction display When leaving the vehicle, it can still roll away despite being braked by the HOLD function if: there is a malfunction in the system or in the voltage supply.
  • Page 197 Driving systems Activating the HOLD function The electric parking brake secures the vehicle automatically if the HOLD function is activated when the vehicle is stationary and: a system malfunction occurs. the power supply is not sufficient. If a malfunction occurs, then the transmission may be shifted into position P automatically.
  • Page 198 Driving systems the vehicle is stationary and the brake pedal is message appears in RACE START Canceled depressed (left foot). the multifunction display. the transmission is in position D. Take your foot off the brake, but keep the accelerator pedal depressed. The vehicle pulls away at maximum acceler- Activating RACE START ation.
  • Page 199 Driving systems Suspension settings If one of the doors is open, the vehicle is not lowered. General notes Vehicle level The Adaptive Damping System automatically controls the calibration of the dampers. Setting the raised vehicle level The damping is tuned individually to each wheel and depends on: your driving style, e.g.
  • Page 200 Driving systems Sport + mode The damping is tuned individually to each wheel and depends on: The very firm setting of the suspension setting in your driving style, e.g. sporty Sport + mode ensures the best possible contact the road surface condition, e.g. bumps with the road.
  • Page 201 Driving systems PARKTRONIC is deactivated at speeds above Never tow the vehicle with one axle raised. 11 mph (18 km/h). It is reactivated at lower This may damage the transfer case. Damage speeds. of this sort is not covered by the Mercedes- Benz Limited Warranty.

  • Page 202: Warning Displays

    Driving systems The sensors must be free from dirt, ice or slush. area is located on the headliner in the rear com- They can otherwise not function correctly. Clean partment. the sensors regularly, taking care not to scratch The warning display for each side of the vehicle or damage them ( page 339).
  • Page 203 Driving systems Deactivating/activating PARKTRONIC Switch on the dashboard Switch in the center console Deactivates/activates PARKTRONIC Indicator lamp If indicator lamp ; lights up, PARKTRONIC is deactivated. Active Parking Assist is then also deactivated. PARKTRONIC is automatically activated when you turn the SmartKey to position 2 in the ignition lock.

  • Page 204: Active Parking Assist

    Driving systems Problems with PARKTRONIC Problem Possible causes/consequences and M Solutions Only the red segments in PARKTRONIC has malfunctioned and has switched off. the PARKTRONIC warn- If problems persist, have PARKTRONIC checked at a qualified spe- ing displays are lit. You cialist workshop.
  • Page 205 Driving systems Pay attention to the PARKTRONIC Active Parking Assist does not assist you park- page 200) warning messages during the ing in spaces at right angles to the direction of parking procedure. travel if: You can intervene in the steering procedure two parking spaces are located directly next to correct it at any time.
  • Page 206 Driving systems that are parallel to the direction of travel and When PARKTRONIC detects obstacles, at least 39.5 in (1.0 m) longer than your vehi- Active Parking Assist brakes automatically during the parking process. You are respon- sible for braking in good time. that are at right angles to the direction of travel and at least 39.5 in (1.0 m) wider than Stop the vehicle when the parking space sym-...
  • Page 207 Driving systems Park Assist Active Select R Observe vehicle parallel to the direction of travel using Surroundingsmessage appears in the multi- Active Parking Assist. function display. If PARKTRONIC detects obstacles, Active As soon as the parking procedure is complete, Parking Assist brakes automatically whilst the Park Assist Switched Off message vehicle exits the parking space.
  • Page 208 Driving systems PARKTRONIC is still available. You can take over Rear view camera the steering, before the vehicle has exited the parking space completely. This is useful, for General notes example when you recognize that it is already possible to pull out of the parking space. Canceling Active Parking Assist Stop the movement of the multifunction steering wheel or steer yourself.
  • Page 209 Driving systems if the camera lens is dirty or obstructed Objects not at ground level may appear to Observe the notes on cleaning be further away than they actually are, e.g.: page 339) the bumper of a parked vehicle if the rear of your vehicle is damaged. In this the drawbar of a trailer event, have the camera position and setting the ball coupling of a trailer tow hitch...
  • Page 210 Driving systems "Reverse parking" function Bumper Red guide line at a distance of approximately Backing up straight into a parking space 12 in (0.30 m) from the rear of the vehicle without turning the steering wheel The guide lines are shown when the transmis- sion is in position R.
  • Page 211 Driving systems Reverse perpendicular parking with the steering wheel at an angle White guide line at current steering wheel angle Parking space marking Parking space marking Turn the steering wheel to the center position Yellow guide line for the vehicle width while the vehicle is stationary.
  • Page 212 Driving systems "Wide-angle" function The cameras capture the immediate surround- ings of the vehicle. The system supports you, for example when parking or if vision is restricted at an exit. You can show images from the 360° camera in full-screen mode or in six different split-screen views on the multimedia system.
  • Page 213 Driving systems Activation conditions make sure that there are no persons, animals or objects in the area in which you are maneuver- The 360° camera image can be displayed if: ing. the multimedia system is switched on You are always responsible for safety, and must always pay attention to your surroundings when 360°...
  • Page 214 Driving systems Make sure that the SmartKey is in position 2 the rear section of an HGV in the ignition lock. a slanted post Make sure that the Activation by R gear Use the guidelines only for orientation. function is selected in the multimedia system Approach objects no further than the bottom- (see the Digital Operator's Manual).
  • Page 215 Driving systems The distance specifications only apply to This setting can also be selected as an objects that are at ground level. enlarged front view. Top view with picture from the front cam- Top view with image from the side cam- eras Symbol for the split screen setting with top Symbol for the top view and forward-facing...
  • Page 216 Driving systems if the time has been set incorrectly If you select the % symbol in the display and confirm with the controller, the split- in active driving situations, such as when you screen view appears. change lanes or change your speed The ATTENTION ASSIST tiredness assessment Exiting 360°...
  • Page 217 Driving systems Selection Standard: the sensitivity with which Traffic Sign Assist is a map-based system, and the system determines the attention level is set for this reason, traffic signs put up temporarily to normal. (e.g. near roadworks) are not detected. Selection Sensitive: the sensitivity is set If a traffic sign that is relevant to your vehicle is higher.

  • Page 218: Blind Spot Assist

    Driving systems Instrument cluster display Blind Spot Assist Displaying the assistance graphic General notes Call up the assistance graphics display func- Blind Spot Assist monitors the areas on either tion using the on-board computer side of the vehicle that are not visible to the page 246).
  • Page 219 Driving systems cycle racks or overhanging loads. Following a Due to the nature of the system: severe impact or in the event of damage to the warnings may be issued in error when driving bumpers, have the function of the radar sensors close to crash barriers or similar solid lane checked at a qualified specialist workshop.
  • Page 220 Driving systems Switching on Blind Spot Assist This function is available in the range between 40 mph and 120 mph (60 km/h and 200 km/h). Make sure that Blind Spot Assist A warning may be given if a front wheel passes page 248) is activated in the on-board over a lane marking.
  • Page 221 Driving systems there are no, several or unclear lane markings you switch on the turn signals. In this event, for a lane, e.g. in areas with road construction the warnings are suppressed for a certain work period of time. the lane markings are worn away, dark or cov- a driving safety system intervenes, such as ered up, e.g.
  • Page 222 Driving systems you then switch on the corresponding turn sig- Do not tamper with, alter, or use in any non- nal to change lane, you will also receive an opti- approved way. cal and audible warning. If a risk of lateral colli- Any unauthorized modification to this device sion is detected, corrective braking may help could void the user's authority to operate the...
  • Page 223 Driving systems The detection of obstacles can be impaired in If you select the reverse gear, Active Blind Spot the case of: Assist is not operational. The brightness of the warning lamps is auto- there is dirt on the sensors or anything else matically adapted to the brightness of the sur- covering the sensors roundings.

  • Page 224: Active Lane Keeping Assist

    Driving systems Active Lane Keeping Assist If a course-correcting brake application occurs, red warning lamp : flashes in the exterior mir- ror and a dual warning tone sounds. In addition, General notes display ; underlining the danger of a side col- lision appears in the multifunction display.
  • Page 225 Driving systems WARNING Always pay particular attention to the traffic situation and keep within the lane, especially A lane-correcting brake application cannot if Active Lane Keeping Assist alerts you. Ter- always bring the vehicle back into the original minate the intervention in a non-critical driv- lane.
  • Page 226 PLUG‑IN HYBRID operation you have adopted a sporty driving style with Keeping Assist Off message appears in high cornering speeds or high rates of accel- the multifunction display. eration. Selecting Standard or Adaptive setting ® is switched off. In the DriveAssist menu on the on-board the transmission is not in position D.
  • Page 227 PLUG‑IN HYBRID operation drive system automatically selects the most effi- If you remove your foot from the brake pedal cient operating mode for every driving situation. while in transmission position D or R, the vehicle Drive the vehicle in the usual manner. may pull away automatically.
  • Page 228 PLUG‑IN HYBRID operation control the electric operation usage so that you only drive in electric mode. Driving with the combustion engine: the electric motor supports the combustion engine by providing additional torque (boost mode) until the display reaches limit ;. You can also select the operating mode of the hybrid drive system ( page 226).
  • Page 229 PLUG‑IN HYBRID operation Menus and submenus E-SAVE Electric mode or driving with the internal combus- Selecting displays in the display of the tion engine is possible multimedia system Automatic selection of drive mode with electric Press the Ø button on the controller. mode as often as possi- The vehicle menu is displayed.
  • Page 230 PLUG‑IN HYBRID operation The active hybrid components are highlighted. To reset the values: the values are reset along with the From Start trip computer The energy flow is indicated by arrows. The page 240). arrows have a different color depending on the operating state.
  • Page 231 PLUG‑IN HYBRID operation Release the brake pedal. available fuel grade. In this case, the ECO start/stop function is not available in any Carefully depress the accelerator pedal. drive program, regardless of the display in the For further information on pulling away multimedia system display.
  • Page 232 PLUG‑IN HYBRID operation Activating when driving with the electric motor: disconnected from the power train (overrun mode). Pull the left or right steering wheel paddle The double pulse is available in drive program E shifter ( page 161). page 229). The combustion engine is switched on.
  • Page 233 PLUG‑IN HYBRID operation ECO start/stop function Overrun mode or braking There are three possible operating modes when General notes the hybrid vehicle is decelerating: The ECO start/stop function switches the inter- energy recovery takes place even when the nal combustion engine off automatically when vehicle is decelerating purely in overrun mode the vehicle stops moving and at high speeds page 225).
  • Page 234 PLUG‑IN HYBRID operation Automatic engine start The condition of charge of the high-voltage bat- tery is thus systematically controlled. In addi- The automatically switched-off internal combus- tion, the control function takes into account tion engine starts automatically in certain situa- that: tions, if: the fuel savings through the use of electrical...
  • Page 235 PLUG‑IN HYBRID operation Problems with PLUG-IN HYBRID operation Internal combustion engine Problem Possible causes/consequences and M Solutions You cannot start the For example, self-diagnosis is not yet complete or the hybrid drive internal combustion system is malfunctioning. engine. The multifunc- Switch off the ignition and turn it back on.
  • Page 236 PLUG‑IN HYBRID operation Hybrid drive system Problem Possible causes/consequences and M Solutions The hybrid drive system You have been in an accident. has been switched off The hybrid drive system remains switched off if: automatically. the internal combustion engine cannot be restarted after a few seconds.
  • Page 237 Displays and operation For an overview, see the instrument panel illus- Important safety notes tration ( page 36). WARNING If you operate information systems and com- Displays and operation munication equipment integrated in the vehi- Instrument cluster lighting cle while driving, you will be distracted from traffic conditions.

  • Page 238: Outside Temperature Display

    Displays and operation The segments between the speed of the vehi- PLUG-IN HYBRID vehicles: the multifunction dis- cle in front and the stored speed light up. play shows the coolant temperature in the Coolant submenu ( page 246). Under normal operating conditions and with the Tachometer specified coolant level, the coolant temperature may rise to 248 ‡...
  • Page 239 Displays and operation Press and hold: Mute Scrolls quickly through all lists ó Vehicles with Audio 20: In the Radio Media menu: Switches on voice-operated con- selects a station, audio track or trol for navigation (see manufac- video scene using rapid scrolling turer's operating instructions) In the Telephone...

  • Page 240: Head-Up Display

    Displays and operation Possible displays in the multifunction dis- sunglasses with polarization filters play: wet roads Z Gearshift recommendation, when shifting blocking of sunlight by objects on the display manually ( page 161) cover j Active Parking Assist ( page 202) In the event of extreme sunlight, sections of the display may fade.

  • Page 241: Menu Overview

    Menus and submenus AMG displays in the head-up display Menus and submenus AMG displays are available in Mercedes-AMG Menu overview vehicles. Press the ò button on the steering wheel to open the menu list. Operating the on-board computer ( page 236). Depending on the vehicle equipment, you can select the following menu: Trip...
  • Page 242 Menus and submenus Displaying the range and current fuel Confirm by pressing a on the steering wheel. consumption Press the : or 9 button to select ECO display. If the ignition remains switched off for longer than four hours, the ECO display will be auto- matically reset.
  • Page 243 Menus and submenus When 9,999 hours or 99,999 miles have been Switch on the multimedia system (see sepa- exceeded, the trip computer is automatically rate operating instructions). reset From Reset. Press the ò button on the steering wheel to open the menu list. Digital speedometer Press : or 9 on the steering wheel to select the...
  • Page 244 Menus and submenus Change of direction announced with a Change of direction without lane recom- lane recommendation mendation Road into which the change of direction Road into which the change of direction leads leads Distance to the change of direction Distance to change of direction and visual distance display Change-of-direction symbol...

  • Page 245: Radio Menu

    Menus and submenus Other status indicators of the naviga- position is only displayed along with station ; if this has been stored. You can store TV chan- tion system nels ; in the multimedia system. Switch on the multimedia system (see sepa- rate operating instructions).

  • Page 246: Video Dvd Operation

    Menus and submenus To select to next or previous track in the Disc (CD/DVD) (DVD COMAND only) track list: press : or 9 briefly. SD card To select a track in the track list using Media Register (COMAND) rapid scroll: press and hold : or 9 USB storage device until you reach the desired track.

  • Page 247: Telephone Menu

    Menus and submenus To select the next or previous scene in the Accepting a call scene list: press : or 9 briefly. If someone calls you when you are in the Tele‐ To select a scene in the scene list using phone menu, a display message appears in the rapid scroll: press and hold : or 9...
  • Page 248 Menus and submenus DISTRONIC PLUS ( page 186) To exit the phone book: press the ~ or Traffic Sign Assist ( page 215) % button. Distance warning and the autonomous braking function COLLISION PREVENTION ASSIST PLUS ( page 70) Redialing ®...
  • Page 249 Menus and submenus Press : or 9 to select ESP. Settings menu Press a to confirm. Introduction The current selection appears. To activate/deactivate: press the a but- Depending on the equipment installed in the ton again. vehicle, you have the following options in the If the å...
  • Page 250 Menus and submenus Use : or 9 to select the DriveAssist Press : or 9 to select Off, Standard submenu. or Sensitive. Press a to confirm. Press the a button to confirm the selec- tion. Press : or 9 to select PRE-SAFE When ATTENTION ASSIST is deactivated, the Brake.
  • Page 251 Menus and submenus Use : or 9 to select the Hybrid sub- Press : or 9 to select the Hybrid menu. submenu. Press a to confirm. Press a to confirm. Press : or 9 to select the Max. Press : or 9 to select the Departure Charge Current function.
  • Page 252 Menus and submenus ing on the vehicle's equipment. The selected Press the : or 9 button to adjust the contents appear in the head-up display. position to a level from Level +5 Level In Mercedes-AMG vehicles, you can also choose between two AMG displays.
  • Page 253 Menus and submenus Using : or 9, select the Daytime always shows the outside temperature or the Running Lights function. speed. If the Daytime Running Lights function has The speed display is inverse to the speedome- been switched on, the cone of light and the ter.
  • Page 254 Menus and submenus Restoring the factory settings atures ? and A are displayed in white in the multifunction display. Press the ò button on the steering wheel If the multifunction display shows oil temper- to open the menu list. ature ? or A in blue, the engine or the Press the : or 9 button on the steering transmission are not yet at normal operating wheel to select the...
  • Page 255 Menus and submenus SETUP RACETIMER Displaying and starting RACETIMER Drive Comfort/Sport/Sport Race Chassis Comfort/Sport/Sport + Transmission RACETIMER Exhaust system Comfort/Sport + The RACETIMER is only intended for use on a ® On/Off or SPORT handling mode closed race circuit. Do not use the function on Sport public roads.
  • Page 256 Menus and submenus Press the : or 9 button to select Press : or 9 to select Stop. Lap. The RACETIMER is stopped. Press a to confirm. Press : or 9 to select Reset. Press a to confirm. A maximum of 32 laps may be stored. All laps are deleted.

  • Page 257: Message Memory

    Display messages Display messages Introduction General notes Display messages appear in the multifunction display. Display messages with graphic displays may be shown in simplified form in the Operator's Manual and may therefore differ from the multifunction display. Please respond in accordance with the display messages and follow the additional notes in this Operator's Manual.
  • Page 258 Display messages Safety systems Display messages Possible causes/consequences and M Solutions !÷ ® ABS (Anti-lock Braking System) and ESP (Electronic Stability Pro- gram) are temporarily not available. Currently Unavaila‐ Other driving systems and driving safety systems may also be faulty. ble See Operator's In addition, the ÷...
  • Page 259 Display messages Display messages Possible causes/consequences and M Solutions ÷ ® is malfunctioning. Other driving systems and driving safety systems may also be faulty. Inoperative See The ÷ warning lamp also lights up in the instrument cluster. Operator's Manual WARNING The brake system continues to function normally, but without the functions listed above.
  • Page 260 Display messages Display messages Possible causes/consequences and M Solutions ® EBD (electronic brake force distribution), ABS and ESP are malfunc- tioning. ÷ Other driving systems and driving safety systems may also be faulty. In addition, the ÷ and ! warning lamps light up in the instru- Inoperative See ment cluster and a warning tone sounds.
  • Page 261 Display messages Display messages Possible causes/consequences and M Solutions The yellow ! warning lamp and the red F (USA only) or ! (Canada only) indicator lamp light up. The electric parking brake is malfunctioning. To release: Switch off the ignition and turn it back on. Release the electric parking brake manually.
  • Page 262 Display messages Display messages Possible causes/consequences and M Solutions The yellow ! warning lamp lights up. The red F (USA only) or ! (Canada only) indicator lamp flashes for about ten seconds after the electric parking brake has been applied or released. It then goes out or remains lit.
  • Page 263 Display messages Display messages Possible causes/consequences and M Solutions The yellow ! warning lamp lights up and the red F (USA only) or ! (Canada only) indicator lamp flashes. It is not possible to apply the electric parking brake manually. Shift the transmission to position P.
  • Page 264 Display messages Display messages Possible causes/consequences and M Solutions Collision Preven‐ COLLISION PREVENTION ASSIST PLUS is temporarily inoperative due tion Assist Plus to a malfunction. Adaptive Brake Assist may also have failed. Inoperative Visit a qualified specialist workshop immediately. PRE-SAFE Inopera‐ ®...
  • Page 265 Display messages Display messages Possible causes/consequences and M Solutions Radar Sensors Dirty At least one of the following driving systems or driving safety systems See Operator's Man‐ is temporarily restricted or inoperative: ® PRE-SAFE PLUS ® PRE-SAFE Brake COLLISION PREVENTION ASSIST PLUS Active Lane Keeping Assist Active Blind Spot Assist DISTRONIC PLUS with Steering Assist and Stop&Go Pilot...
  • Page 266 Display messages Display messages Possible causes/consequences and M Solutions The restraint system has malfunctioned at the front on the left or right. The 6 warning lamp also lights up in the instrument cluster. Front Left Malfunc‐ WARNING tion Service Required Front The air bags or Emergency Tensioning Devices may either be triggered Right Malfunction...
  • Page 267 Display messages Display messages Possible causes/consequences and M Solutions Front Passenger Air‐ The front-passenger air bag is deactivated during the journey, even bag Disabled See though: Operator's Manual an adult a person of the corresponding stature is on the front-passenger seat If additional forces are applied to the seat, the system may interpret the occupant's weight as lower than it actually is.
  • Page 268 Display messages Display messages Possible causes/consequences and M Solutions Front Passenger Air‐ The front-passenger air bag is enabled during the journey, even bag Enabled See though: Operator's Manual a child, a small adult or an object weighing less than the system's weight threshold is located on the front-passenger seat the front-passenger seat is unoccupied The system may detect objects or forces applying additional weight on...
  • Page 269 Display messages Display messages Possible causes/consequences and M Solutions Visit a qualified specialist workshop immediately. For further information about the Occupant Classification System, see page 54). Lights Display messages Possible causes/consequences and M Solutions The corresponding bulb is faulty. Visit a qualified specialist workshop. Check Left Low Beam (Example) Check whether you are permitted to replace the bulb yourself...
  • Page 270 Display messages Display messages Possible causes/consequences and M Solutions Adaptive Highbeam Adaptive Highbeam Assist is faulty. Assist Inoperative Visit a qualified specialist workshop. Adaptive Highbeam Assist is deactivated and temporarily inoperative. Adaptive Highbeam Assist Currently Possible causes are: Unavailable See the windshield in the camera's field of vision is dirty.
  • Page 271 Display messages Display messages Possible causes/consequences and M Solutions The coolant is too hot. A warning tone also sounds. Coolant Too Hot WARNING Stop Vehicle Turn Engine Off Do not drive when your engine is overheated. This can cause some fluids which may have leaked into the engine compartment to catch fire.
  • Page 272 Display messages Display messages Possible causes/consequences and M Solutions The battery is no longer being charged and the battery charge level is too low. Stop Vehicle See A warning tone also sounds. Operator's Manual Pull over and stop the vehicle safely and switch off the engine, pay- ing attention to road and traffic conditions.
  • Page 273 Display messages Display messages Possible causes/consequences and M Solutions The engine oil level has dropped to the minimum level. Avoid long journeys with too little engine oil. The engine will oth- Check Engine Oil erwise be damaged. Level (Add 1 quart) Check the oil level when next refueling, at the latest ( page 332).
  • Page 274 Display messages Hybrid drive system Display messages Possible causes/consequences and M Solutions PLUG-IN HYBRID vehicles: You are exiting the vehicle when it is in a ready-to-drive state. The Vehicle Operational READY indicator in the multifunction display is on. A warning tone also Switch the Ignition sounds.
  • Page 275 Display messages Display messages Possible causes/consequences and M Solutions PLUG-IN HYBRID vehicles: Only E-MODE Availa‐ ble Power Limited The fuel tank has been run dry and the combustion engine has been switched off. Refuel Immediately A warning tone also sounds. The vehicle will be powered by electrical energy only.
  • Page 276 Display messages Display messages Possible causes/consequences and M Solutions PLUG-IN HYBRID vehicles: The fuel filler flap unlocking button has been pulled. The fuel tank must Please Wait be depressurized before refueling. Depressurizing Tank Wait until the fuel tank is depressurized and the fuel filler flap is unlocked.
  • Page 277 Display messages Display messages Possible causes/consequences and M Solutions ¨ The vehicle level is too low when the vehicle is stationary. A warning tone also sounds. Vehicle Rising Do not pull away. Please Wait The vehicle level is set when the display message disappears. ¨...
  • Page 278 Display messages Display messages Possible causes/consequences and M Solutions Lane Keeping Assist Lane Keeping Assist or Active Lane Keeping Assist is defective. Inoperative Visit a qualified specialist workshop. Active Lane Keeping Assist Inoperative Blind Spot Assist Blind Spot Assist or Active Blind Spot Assist is temporarily inoperative. Currently Unavaila‐...
  • Page 279 Display messages Display messages Possible causes/consequences and M Solutions Active Parking Assist is unavailable or faulty. Switch off the ignition and restart the engine. If Active Parking Assist continues to be unavailable (the j symbol does not appear in the multifunction display): Visit a qualified specialist workshop.
  • Page 280 Display messages Display messages Possible causes/consequences and M Solutions DISTRONIC PLUS Cur‐ DISTRONIC PLUS is temporarily inoperative. rently Unavailable Steering Assist and Stop&Go Pilot are temporarily inoperative. See Operator's Man‐ Possible causes are: the radar sensor system is temporarily inoperative, e.g. due to elec- tromagnetic radiation emitted by nearby TV or radio stations or other sources of electromagnetic radiation.
  • Page 281 Display messages Display messages Possible causes/consequences and M Solutions DTR+: Steering Steering Assist and Stop&Go Pilot are temporarily inoperative. Assist. Currently Possible causes are: Unavailable See the windshield in the camera's field of vision is dirty. Operator's Manual visibility is impaired due to heavy rain, snow or fog. there are no lane markings for a longer period.
  • Page 282 Display messages Tires Display messages Possible causes/consequences and M Solutions Check Tire Pressure Canada only: Soon The tire pressure loss warning system has detected a significant loss in pressure. A warning tone also sounds. Possible causes: you have changed the positions of the wheels and tires or installed new wheels and tires.
  • Page 283 Display messages Display messages Possible causes/consequences and M Solutions Check Tires The tire pressure in one or more tires has dropped significantly. The wheel position is displayed in the multifunction display. A warning tone also sounds. WARNING Tire pressures that are too low pose the following hazards: they may burst, especially as the load and vehicle speed increase.
  • Page 284 Display messages Display messages Possible causes/consequences and M Solutions Tire Pressure Moni‐ The wheels mounted do not have a suitable tire pressure sensor. The tor Inoperative No tire pressure monitor is deactivated. Wheel Sensors Mount wheels with suitable tire pressure sensors. The tire pressure monitor is activated automatically after driving for a few minutes.
  • Page 285 Display messages Display messages Possible causes/consequences and M Solutions Service Required Do You cannot change the transmission position due to a malfunction. Not Shift Gears A warning tone also sounds. Visit Dealer If transmission position D is selected: Drive to a qualified specialist workshop without shifting the trans- mission from position D.
  • Page 286 Display messages Display messages Possible causes/consequences and M Solutions The hood is open. A warning tone also sounds. WARNING The open hood may block your view when the vehicle is in motion. There is a risk of an accident. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.
  • Page 287 Display messages Display messages Possible causes/consequences and M Solutions Ð The power steering is malfunctioning. A warning tone also sounds. Power Steering Mal‐ WARNING function See Opera‐ tor's Manual You will need to use more force to steer. There is a risk of an accident. Check whether you are able to apply the extra force required.
  • Page 288 Warning and indicator lamps in the instrument cluster Display messages Possible causes/consequences and M Solutions  The SmartKey is not in the ignition lock. You have opened the driver's door with the engine switched off. Don't Forget Your This display message is displayed for a maximum of 60 seconds and is simply a reminder.
  • Page 289 Warning and indicator lamps in the instrument cluster Safety Seat belts Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp ü N After starting the engine, the red seat belt warning lamp lights up for 6 seconds. The seat belt warning lamp reminds the driver and front passenger to fasten their seat belts.
  • Page 290 Warning and indicator lamps in the instrument cluster Safety systems Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp é N The yellow brake system warning lamp lights up while the engine is running or the ECO start/stop function is activated. PLUG-IN HYBRID vehicles: the yellow brake system warning lamp is shown in the READY driving status.
  • Page 291 Warning and indicator lamps in the instrument cluster Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp N $ (USA only), J (Canada only): the red brake system warning lamp is lit while the engine is running. PLUG-IN HYBRID vehicles: the red brake system warning lamp is shown in the READY driving status.
  • Page 292 Warning and indicator lamps in the instrument cluster Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp N $ (USA only), J (Canada only): the red brake warning lamp and the yellow ÷! ® and ABS warning lamps are lit while the engine is running. ®...
  • Page 293 Warning and indicator lamps in the instrument cluster Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp ÷ ® N The yellow ESP warning lamp is lit while the engine is running. ® PLUG-IN HYBRID vehicles: the yellow ESP warning lamp is shown in the READY driving status.
  • Page 294 Warning and indicator lamps in the instrument cluster Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp N Only Mercedes-AMG vehicles: the yellow SPORT handling mode warning lamp is lit while the engine is running. SPORT handling mode is activated. WARNING ®...
  • Page 295 Warning and indicator lamps in the instrument cluster Engine Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp N The yellow Check Engine warning lamp lights up while the engine is running. There may be a malfunction, for example: in the engine management in the fuel injection system in the exhaust system...
  • Page 296 Warning and indicator lamps in the instrument cluster Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp N The red coolant warning lamp comes on while the engine is running. The coolant level is too low. If the coolant level is correct, the airflow to the engine radiator may be blocked or the electric engine radiator fan may be malfunctioning.
  • Page 297 Warning and indicator lamps in the instrument cluster Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp At coolant temperatures below 248 ‡ (120 †), drive to the nearest qualified specialist workshop. Avoid heavy loads on the engine as you do so, e.g. driving in mountainous terrain and stop-start traffic.
  • Page 298 Warning and indicator lamps in the instrument cluster Tires Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp N The yellow tire pressure monitor warning lamp (pressure loss/malfunction) is lit. The tire pressure monitor has detected a loss of pressure in at least one of the tires. WARNING Tire pressures that are too low pose the following hazards: they may burst, especially as the load and vehicle speed increase.
  • Page 299 Warning and indicator lamps in the instrument cluster Vehicle Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp Ð N The red power steering warning lamp is lit while the engine is running. The power steering is malfunctioning. A warning tone also sounds.
  • Page 300 Function restrictions Please always use this feature instead of con- General notes sulting the map display for directions. Looking at the icons or map display can distract you from The multimedia system section in this manual traffic conditions and driving, and increase the describes the basic principles for operation.
  • Page 301 Operating system Switching the sound on/off Operating system Press the thumbwheel to the right of the con- Overview troller. If the audio output is switched off, the status General notes line will show the 8 symbol. If you switch the media source or set the volume, the sound Do not use the space in front of the display is automatically switched on.
  • Page 302 Operating system To exit the menu: briefly press the % Swiping with two fingers, e.g. using this func- button. tion: The multimedia system changes to the next To show or hide the audio menu: swipe up higher menu level in the current operating or down with two fingers.
  • Page 303 Operating system Quick access for audio Changing the station/music track Exits the menu Returns to handwriting recognition Uses the phone book or text templates (COMAND) Depending on the audio source that is currently Selects the input line or changes the posi- activated, you can use this function to select the tion of the cursor next station or music track.
  • Page 304 Operating system Adding favorites You can find all available climate control func- tions in the climate control menu. You can use the climate control bar to switch to the climate Adding a predefined favorite control menu. Overview Adds a new favorite Renames a selected favorite Moves a selected favorite Example: COMAND...
  • Page 305 Operating system Settings in the climate menu Activating or deactivating pre-entry cli- mate control via the SmartKey Adjusting the climate mode settings This function is available for PLUG‑IN HYBRID By setting the climate mode you determine the vehicles. type of airflow. The setting is active when the air- PLUG-IN HYBRID: before getting in, the driver's conditioning system is set to Ã...
  • Page 306 Operating system ® Audio 20 is equipped with MARGIN MAP PILOT The current status of the cooling function is displayed in the climate control bar: A/C ON (see the manufacturer's operating instructions). – activated, A/C OFF – deactivated. ® The Garmin MAP PILOT operating instructions are stored on the SD memory card as a PDF file.
  • Page 307 If the mobile phone supports the PBAP (Phone tions. Book Access Profile) and MAP (Message ® select destinations from Mercedes-Benz profiles, the follow- Access Profile) Bluetooth Apps ing information will be transmitted after you...
  • Page 308 Operating system Connecting a mobile phone In the USA you can also contact the Mercedes-Benz Customer Assistance Center Authorization using Secure Simple Pairing: at 1-800-FOR-MERCedes (1-800-367-6372). Select mobile phone. In Canada, you can get in touch with the Cus- A code is displayed in the multimedia system tomer Relations Center on 1-800-387-0100.
  • Page 309 Operating system ther information on media mode (see the Digital Ejecting an SD memory card Operator's Manual). Press the memory card. The following external media sources can be The memory card is ejected. used: Remove the memory card. ® ® Apple devices (e.g.
  • Page 310 Stowage areas tification plate on the B-pillar of the driver's Stowage areas door. Loading guidelines The trunk is the preferred place to carry objects. WARNING Position heavy loads as far forwards as pos- Combustion engines emit poisonous exhaust sible and as low down in the trunk as possible. gases such as carbon monoxide.
  • Page 311 Stowage areas Stowage compartments in the front Eyeglasses compartment Glove box To open: press marking :. The eyeglasses compartment opens down. To open: pull handle : and open glove box Make sure that the eyeglasses compartment is flap ;. always closed while the vehicle is in motion. To close: fold glove box flap ;...
  • Page 312 Stowage areas Depending on the vehicle's equipment, the fol- To open: fold down the seat armrest. lowing may be in the stowage space: Press on the front of release catch : and fold a multimedia connector unit with 2 USB ports the cover of the armrest upwards.
  • Page 313 Stowage areas Securing the ski and snowboard bag in Rear bench seat through-loading fea- the trunk ture Important safety notes WARNING If the rear bench seat/rear seat and seat backrest are not engaged they could fold for- wards, e.g. when braking suddenly or in the event of an accident.
  • Page 314 Stowage areas Fold corresponding rear seat backrest ; forward. Move the driver's or front-passenger seat back if necessary. Folding the rear seat backrest back Make sure that the seat belt does not become trapped when folding the rear seat backrest back. Otherwise, it could be dam- aged.
  • Page 315 Stowage areas Adjust the head restraints if necessary Do not use elastic straps or nets to secure a page 107). load, as these are only intended as an anti-slip protection for light loads. Move the driver's or front-passenger seat back if necessary. Do not route tie-downs across sharp edges or corners.
  • Page 316 Stowage areas The maximum permitted load of the EASY-PACK trunk box is 22 lbs (10 kg). With a load of above approximately 11 lbs (5 kg), the bottom of the box moves downward until it rests on the mat of the trunk floor.
  • Page 317 Other- load in the "Technical data" section wise, you could damage the handle. page 394). Mercedes-Benz recommends that you only use roof carriers that have been tested and approved for Mercedes-Benz vehicles. This helps to avoid damage to the vehicle.
  • Page 318 Always stow and secure heavy, hard, poin- panel makes contact with a roof carrier ted, sharp-edged, fragile or bulky objects in approved by Mercedes-Benz, the sunroof will the trunk. lower slightly but remain raised at the rear. Only use the cup holders for containers of Attaching the roof carrier the right size and which have lids.
  • Page 319 Features Cup holder in the rear seat armrest Do not sit on or support your body weight on the rear seat armrest when it is folded down, as you could otherwise damage it. Close the cup holder before folding the rear seat armrest up.
  • Page 320 Features To extend: pull the roller sunblind out by Ashtray tab : and hook it onto retainers ; at the top of the window. Front ashtray The stowage space under the ashtray is not heat resistant. Before placing lit cigarettes in Rear window roller sunblind the ashtray, make sure that the ashtray is properly engaged.
  • Page 321 Features To open: pull cover ; out by its top edge. Press in cigarette lighter ;. Cigarette lighter ; will pop out automatically To remove the insert: push ribbing = from when the heating element is red-hot. the left side and pull insert : upwards. To close: push cover : of the stowage com- To install the insert: install insert : from partment closed.

  • Page 322: Emergency Call

    Determining the location of the vehicle on a map summoned by other means. is only possible if: Have the system checked at the nearest author- ized Mercedes-Benz Center or contact the fol- GPS reception is available. lowing service hotlines: the vehicle position can be forwarded to the Mercedes-Benz Customer Assistance Center at Customer Assistance Center.

  • Page 323: Roadside Assistance Button

    Customer Assistance Center Roadside Assistance button and the vehicle occupants. If the vehicle occupants respond, the Mercedes-Benz Customer Assistance Center attempts to get more information on the emergency. If there is no response from the vehicle occu- pants, an ambulance is immediately sent to the vehicle.

  • Page 324: Mb Info Call Button

    To call Roadside Assistance: press Road- To end a call: press the ~ button on the side Assistance button :. multifunction steering wheel. This initiates a call to the Mercedes-Benz Cus- tomer Assistance Center. Press the corresponding multimedia system The indicator lamp in Roadside Assistance button for ending a phone call.

  • Page 325: Call Priority

    MB Info call button ï to four way points. is flashing continuously. You are prompted to confirm route guidance to no voice connection to the Mercedes-Benz the address entered. Customer Assistance Center was estab- lished. SelectYes by turning 3 or sliding 1 the controller and confirm with 7.
  • Page 326 15 to 60 minutes. After 30 days the vehicle can no longer be locked remotely. If you own multiple Mercedes-Benz vehicles with mbrace and activated mbrace accounts: The vehicle remote closing feature is available if...
  • Page 327 Data... message appears. If the anti-theft alarm system is activated for The vehicle data is sent to the Customer longer than 30 seconds, the Mercedes-Benz Assistance Center. Customer Assistance Center is automatically notified. Depending on what the customer service rep-...

  • Page 328: Geo Fencing

    Features Geo fencing Information on Roadside Assistance page 29). Geo fencing allows you to select areas which the vehicle should not enter or leave. You will be Downloading routes informed if the vehicle crosses the boundaries of the selected areas. You can select the way in Downloading routes allows you to transfer and which you receive this information beforehand.
  • Page 329 Features door opener, contact an authorized Mercedes- Benz Center. Alternatively, you can call the following tele- phone assistance services: USA: Mercedes-Benz Customer Assistance Center at 1-800-FOR-MERCedes Canada: Customer Service at 1-800-387-0100 ® HomeLink hotline 1-800-355-3515 (free of charge) ® More information on HomeLink...
  • Page 330 Features Several attempts might be necessary. You Proceed as follows: should test every position for at least if you live in Canada 25 seconds before trying another position. if you have difficulties programming the garage door opener (regardless of where you Synchronizing the rolling code live) when using the programming steps Pay attention to the "Important safety notes"...
  • Page 331 Features Clearing the memory operate in the frequency range of 280 to 433 MHz. Make sure that you clear the memory of the Replace the batteries in garage door remote integrated garage door opener before selling the control A. This increases the likelihood that vehicle.
  • Page 332 Engine compartment Engine compartment remove jewelry and watches keep items of clothing and hair, for exam- Hood ple, away from moving parts Important safety notes WARNING WARNING The ignition system and the fuel injection sys- If the hood is unlatched, it may open up when tem work under high voltage.
  • Page 333 Engine compartment Engine oil Important safety notes WARNING Certain components in the engine compart- ment, such as the engine, radiator and parts of the exhaust system, can become very hot. Working in the engine compartment poses a risk of injury. Where possible, let the engine cool down and Make sure that the windshield wipers are touch only the components described in the...
  • Page 334 Mercedes-Benz Specifications Working in the engine compartment poses a for Service Products at any Mercedes-Benz Service center. risk of injury. Damage to the engine or exhaust system is...
  • Page 335 There is a risk of If necessary, add coolant that has been tested fire and injury. and approved by Mercedes-Benz. Make sure that no windshield washer con- Replace cap : and turn it clockwise as far as centrate is spilled next to the filler neck.
  • Page 336 A qualified specialist workshop, e.g. an author- You can obtain further information from an ized Mercedes-Benz Center, will reset the authorized Mercedes-Benz Center. ASSYST PLUS service interval display after the The ASSYST PLUS service interval display does service work has been carried out.
  • Page 337 Care Driving abroad Washing the vehicle and cleaning the paintwork An extensive Mercedes-Benz Service network is also available in other countries. You can obtain Automatic car wash further information from any authorized Mercedes-Benz Center. WARNING Braking efficiency is reduced after washing the vehicle.
  • Page 338 Use a mild cleaning agent, such as a car speeds. Otherwise, when in transmission position D or R the automatic transmission shampoo approved by Mercedes-Benz. will automatically switch to park position P Thoroughly hose down the vehicle with a gen- and block the wheels.
  • Page 339 If water no longer forms "beads" on the paint surface, use the paint care products recommen- seals ded and approved by Mercedes-Benz. This is the trim case approximately every three to five months, ventilation slots depending on the climate conditions and the Damaged seals or electrical components can care product used.
  • Page 340 There agent, e.g. Mercedes-Benz car shampoo or is otherwise a risk of damaging the windows. cleaning cloths.
  • Page 341 Clean the plastic lenses of the mirror turn sig- nals in the exterior mirror housing using a wet sponge and mild cleaning agent, e.g. Mercedes-Benz car shampoo or cleaning cloths. Cleaning AIRPANEL If you clean the sensors with a power washer, make sure that you keep a distance of at least 11.8 in (30 cm) between the vehicle...
  • Page 342 Heavy soiling: use care and cleaning prod- Clean the exhaust pipe with a care product ucts recommended and approved by tested and approved by Mercedes-Benz. Mercedes-Benz. The surface may change color temporarily. Wait until the surface is dry again.
  • Page 343 (e.g. dish washing liquid). chrome-plated or not, consult an authorized clean cloth covers with a microfiber cloth Mercedes-Benz Center. moistened with a solution containing 1% Wipe the wooden trim and trim pieces with a detergent (e.g. dish washing liquid). Rub damp, lint-free cloth, e.g.
  • Page 344 Where will I find...? Notes on the reflective safety jackets Where will I find...? Reflective safety jacket Removing/stowing the reflective safety jackets Maximum number of washes Maximum wash temperature Do not bleach Do not iron Do not use a laundry dryer The reflective safety jackets are located in the Do not dry-clean safety jacket compartments in the stowage...
  • Page 345 Flat tire Vehicle preparation is not necessary on vehi- Vehicle tool kit cles with MOExtended tires General notes a TIREFIT kit ( page 343) Vehicles equipped with MOExtended tires are In vehicles with MOExtended tires (tires with not equipped with a TIREFIT kit at the factory. It run-flat characteristics) and on PLUG-IN HYBRID is therefore recommended that you additionally vehicles, the towing eye is in a bracket under the...
  • Page 346 Flat tire or more tires. The affected tire must not show winter tires. A TIREFIT kit may be obtained from any clearly visible damage. a qualified specialist workshop. You can recognize MOExtended tires by the MOExtended marking which appears on the Important safety notes sidewall of the tire.
  • Page 347 Flat tire Do not remove any foreign objects which have Do not drive the vehicle. Contact a qualified penetrated the tire, e.g. screws or nails. specialist workshop. Remove the tire sealant bottle, the accompa- nying TIREFIT sticker and the tire inflation WARNING compressor from the stowage well under- The tire sealant is harmful and causes irrita-...
  • Page 348 Flat tire 12 V socket: ( page 319) damaged. The tire sealant cannot repair the Observe the notes on the cigarette lighter tire in this instance. Damaged tires and a tire page 319). Observe the notes on sockets pressure that is too low can significantly page 319).
  • Page 349 In cases such as the one mentioned above, Have the tire sealant bottle and the filler hose contact an authorized Mercedes-Benz Cen- replaced as soon as possible at a qualified ter. Or call 1-800-FOR-MERCedes (in the specialist workshop.
  • Page 350 Battery (vehicle) Make sure that the positive terminal of a ® (Electronic Stability Program). The oper- connected battery does not come into con- ating safety of your vehicle may be restricted. tact with vehicle parts. You could lose control of the vehicle, for Never place metal objects or tools on a bat- example: tery.
  • Page 351 You can also charge the battery with a charger recommended always disconnect the negative terminal by Mercedes-Benz. Contact a qualified special- clamp first, followed by the positive termi- ist workshop for further information. nal clamp.
  • Page 352 The jump-starting connection point is in the tery connected to a charging station. engine compartment ( page 352). Consult an authorized Mercedes-Benz Center if Open the hood. you wish to leave your vehicle parked for a long Connect the battery charger to the positive period of time.
  • Page 353 Battery (vehicle) charging of the battery in its installed position. Contact an authorized Mercedes-Benz Center for further information and availability. Read the battery charger's operating instructions before charging the battery. All vehicles except vehicles with a lithium- ion battery: if the indicator/warning lamps in...
  • Page 354 Jump-starting Jump-starting For the jump-starting procedure, use only the jump-starting connection point in the engine com- partment, consisting of a positive terminal and a ground point. All vehicles except vehicles with a lithium-ion battery: WARNING Battery acid is caustic. There is a risk of injury. Avoid contact with skin, eyes or clothing.
  • Page 355 Jump-starting Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the engine can be jump-started from another vehicle or from a second battery using jumper cables. Observe the following points: The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump- start the vehicle using a second battery or a jump-starting device.
  • Page 356 Towing and tow-starting Connect negative terminal = of donor battery B to ground point ? of your vehicle using the jumper cable, connecting the jumper cable to donor battery B first. Start the engine. Before disconnecting the jumper cables, let the engine run for several minutes. First, remove the jumper cables from ground point ? and negative terminal =, then from pos- itive clamp : and positive terminal ;.
  • Page 357 Towing and tow-starting longer distances, have the vehicle loaded and When towing, pull away slowly and transported. smoothly. If the tractive power is too high, the vehicles could be damaged. Shift the automatic transmission to N and Installing/removing the towing eye do not open the driver's or front passenger's door during towing.
  • Page 358 Towing and tow-starting 4MATIC vehicles/vehicles with auto- Vehicles with 4MATIC must not be towed with either the front or the rear axle raised, as matic transmission doing so will damage the transmission. Vehicles with 4MATIC may either be towed away with both axles on the ground or be loaded up and transported.
  • Page 359 Vehicles with 4MATIC may either be towed away Only use fuses that have been approved for with both axles on the ground or be loaded up Mercedes-Benz vehicles and which have the and transported. correct fuse rating for the system concerned.
  • Page 360 Fuses Open the driver's door. Open the hood ( page 330). To open: pull out cover : slightly at the bot- To open: press safety clips : on the cover tom in the direction of arrow =. together. Fold cover : outwards in the direction of Remove fuse box cover ;...
  • Page 361 Fuses Fuse box in the trunk Open the trunk lid. Lift the trunk floor upwards ( page 315). To open: swing cover : upwards in the direction of the arrow. To close: fold down cover : in the opposite direction to the arrow. Make sure that the cover is in the recess pro- vided for it.
  • Page 362 Notes on high performance tires Accessories that are not approved for your vehi- WARNING cle by Mercedes-Benz or are not being used cor- Due to the special tire tread in combination rectly can impair the operating safety. with the optimized rubber compound, there is...
  • Page 363 Marking : shows where the bar indicator valve cap or other valve caps approved by (arrow) for tread wear is integrated into the tire Mercedes-Benz for your vehicle. Do not use any tread. other valve caps or systems, e.g. tire pressure Treadwear indicators (TWI) are required by law.
  • Page 364 Observe the "MOExtended tires (tires with thereby damaging the tires permanently. run-flat characteristics" section ( page 343). Mercedes-Benz cannot accept responsibility for this type of damage. Only mount tires of the correct size onto the wheels. WARNING...
  • Page 365 There is a risk of an accident. been specially approved for your vehicle by Follow recommended tire inflation pressures Mercedes-Benz, or are of a corresponding standard of quality. For more information, and check the pressure of all the tires includ- please contact a qualified specialist workshop.
  • Page 366 Tire pressure Tire and Loading Information placard The load conditions "partially laden" and "fully laden" are defined in the table for different num- Recommended tire pressures bers of occupants and amounts of luggage. The The Tire and Loading Information placard is on actual number of seats may differ.
  • Page 367 Only screw the standard valve cap or other ing properties and the driving characteristics. valve caps approved by Mercedes-Benz for There is a risk of an accident. your vehicle onto the tire valve.
  • Page 368 Tire pressure Checking tire pressures manually Overinflated tires may: increase the braking distance To determine and set the correct tire pressure, adversely affect handling proceed as follows: wear excessively and/or unevenly Remove the valve cap of the tire that is to be have an adverse effect on ride comfort checked.
  • Page 369 Tire pressure same time cannot be detected by the tire pres- Press 9 or : to select Tire Pres‐ sure loss warning system. sure. The tire pressure monitor is not able to warn you Press the a button. of a sudden loss of pressure, e.g. if the tire is Run Flat Indicator ActivePress penetrated by a foreign object.
  • Page 370 Tire pressure trigger illumination of the TPMS low tire pres- sure telltale. Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the sys- tem detects a malfunction, the warning lamp will flash for approximately a minute and then remain continuously illuminated.
  • Page 371 Tire pressure The tire pressure monitor has a yellow warning Press 9 or : to select Tire Pres‐ lamp in the instrument cluster for indicating sure. pressure loss or a malfunction. Whether the Press the a button. warning lamp flashes or lights up indicates The current tire pressure of each tire is shown whether a tire pressure is too low or the tire in the multifunction display.
  • Page 372 Loading the vehicle for monitoring. In most cases, the tire pressure Loading the vehicle monitor will automatically detect the new refer- ence values after you have changed the tire Instruction labels for tires and loads pressure. However, you can also define refer- ence values manually as described here.
  • Page 373 Loading the vehicle Maximum permissible gross vehicle The specifications shown on the Tire and Loading Information placard in the illustration weight rating are examples. The number of seats is vehicle- specific and can differ from the details shown. The number of seats in your vehicle can be found on the Tire and Loading Information placard.
  • Page 374 Loading the vehicle Example: steps 1 to 3 The following table shows examples on how to calculate total and cargo load capacities with varying seating configurations and number and size of occupants. The following examples use a load limit of 1500 lbs (680 kg).
  • Page 375 All about wheels and tires sponding quality grading markings on the side- Vehicle identification plate wall of the tire. Even if you have calculated the total cargo care- Quality grades can be found, where applicable, fully, you should still make sure that the gross on the tire sidewall between tread shoulder and vehicle weight rating and the gross axle weight maximum section width.
  • Page 376 You should pay special attention to road condi- tions when temperatures are around freezing point. Mercedes-Benz recommends a minimum tread depth of ã in (4 mm) on all four winter tires. Observe the legally required minimum tire tread depth ( page 361).
  • Page 377 All about wheels and tires description, depending on the manufacturer tire load rating and speed rating required for (e.g. 245/40 ZR 18). your vehicle. Rim diameter: rim diameter ? is the diameter of the bead seat, not the diameter of the rim flange.
  • Page 378 All about wheels and tires the size description, depending on the man- Make sure that your tires have the required ufacturer (e.g. 245/40 ZR18). speed rating, e.g. when buying new tires. The required speed rating for your vehicle can be The service specification is made up of load- found in the "Tires"...
  • Page 379 All about wheels and tires Maximum tire load : is the maximum permis- Date of manufacture: date of manufacture A sible weight for which the tire is approved. provides information about the age of a tire. The first and second positions represent the week of Do not overload the tires by exceeding the manufacture, starting with "01"...
  • Page 380 All about wheels and tires Uniform Tire Quality Grading Standards GVWR (Gross Vehicle Weight Rating) A uniform standard to grade the quality of tires The GVWR is the maximum permissible gross with regards to tread quality, tire traction and weight of a fully loaded vehicle (the weight of the temperature characteristics.
  • Page 381 Changing a wheel PSI (pounds per square inch) Load bearing index A standard unit of measure for tire pressure. The load bearing index (also load index) is a code that contains the maximum load bearing capa- Aspect ratio city of a tire. Relationship between tire height and tire width Traction in percent.
  • Page 382 Changing a wheel Tire-mounting tools should not be used near Mounting a wheel the valve. This could damage the electronic components. Preparing the vehicle Only have tires changed at a qualified spe- Stop the vehicle on solid, non-slippery and cialist workshop. level ground.
  • Page 383 To raise the vehicle, only use the vehicle-spe- cific jack that has been tested and approved Vehicles with plastic hub cap: by Mercedes-Benz. If used incorrectly, the To remove: turn the center cover of hub jack could tip over with the vehicle raised.
  • Page 384 Note that the hub cap should be tightened Mercedes-AMG vehicles and vehicles to the specified torque of 18 lb-ft (25 Nm). with AMG equipment: fold cover ? Mercedes-Benz recommends that you have upwards. the hub cap installed at a qualified specialist workshop.
  • Page 385 This could sons, Mercedes-Benz recommends that you impair the level of comfort when braking. only use wheel bolts which have been approved for Mercedes-Benz vehicles and the respective wheel. Mercedes-AMG vehicles with ceramic- brake disc: during removal and repositioning of the wheel, the wheel rim can strike the ceramic-brake disc and damage it.
  • Page 386 Mercedes-Benz specifically for your vehicle. Turn the crank of the jack counter-clockwise until the vehicle is once again standing firmly These tires have been specially adapted for on the ground.
  • Page 387 This could result in damage to the tires or the vehi- cle. Mercedes-Benz accepts no liability for dam- age resulting from the use of tires, wheels or accessories other than those tested and approved.
  • Page 388 The data stated here specifically refers to a vehicle with standard equipment. Consult an compliance with the maximum permissible authorized Mercedes-Benz Center for the output in these wavebands is required. data for all vehicle variants and trim levels. only approved antenna positions may be used.
  • Page 389 Identification plates The maximum transmission output (PEAK) at the Identification plates base of the antenna must not exceed the fol- lowing values: Vehicle identification plate with vehi- cle identification number (VIN) Waveband Maximum transmission output Short wave 100 W 3 - 54 MHz 4 m waveband 30 W 74 - 88 MHz...
  • Page 390 Components and service products must be Engine number matched. Only use products recommended by Mercedes-Benz. Damage which is caused by the use of products which have not been recom- mended is not covered by the Mercedes-Benz warranty or goodwill gestures. They are listed in this Mercedes-Benz Operator's Manual in the appropriate section.
  • Page 391 Service products and filling capacities Tank capacity Other identifications, for example: 0 W-30 Model Total capacity 5 W-30 5 W-40 C 350 e 13.2 US gal (50.0 l) All other models 17.4 US gal Fuel (66.0 l) Important safety notes Model Of which WARNING...
  • Page 392 If standard unleaded gasoline is unavailable by Mercedes-Benz. You must observe the notes and you have to refuel with unleaded gasoline and mixing ratios specified on the container. of a lower grade, observe the following pre-...
  • Page 393 Ethanol up to E85 sticker on the inside of The engine oils are matched to the performance the fuel filler flap. of Mercedes-Benz engines and service intervals. You should therefore only use engine oils and oil Fuel consumption filters that are approved for vehicles with main- The energy content of E85 fuel is less than that tenance systems.
  • Page 394 You could otherwise damage the engine. Brake fluid Further information on coolants can be found in the Mercedes-Benz Specifications for Ser- WARNING vice Products, MB BeVo 310.1, e.g. on the The brake fluid constantly absorbs moisture Internet at http://bevo.mercedes-benz.com.
  • Page 395 Only the refrigerant R‑134a and the PAG oil Important safety notes approved by Mercedes-Benz may be used. The approved PAG oil may not be mixed with WARNING any other PAG oil that is not approved for Windshield washer concentrate could ignite if R-134a refrigerant.
  • Page 396 Model Refrigerant C 350 e 23.6 ± 0.4 oz (670 ± 10 g) Missing values were not available at time of Mercedes-Benz 21.5 ± 0.4 oz going to print. C 450 AMG 4MATIC (610 ± 10 g) Model : Opening height All other models 22.2 ±...
  • Page 397 220 lb (100 kg) load, all other mod- Model Vehicle height C 300 57.0 in (1447 mm) C 350 e 56.9 in (1444 mm) Mercedes-Benz 56.3 in (1429 mm) C 450 AMG 4MATIC All other models 57.2 in (1452 mm)

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