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Alacritech 100x4 User Manual

Server adapter
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100x4 Quad-Port Server Adapter
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User's Guide

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Summary of Contents for Alacritech 100x4

  • Page 1 100x4 Quad-Port Server Adapter 100x2 Dual-Port Server Adapter User’s Guide...
  • Page 2 Disclaimer The information in this document is subject to change without notice. Alacritech reserves the right to change any portion of these products for reasons such as improving performance or enhancing functionality. Alacritech assumes no liability arising out of the application or use of these products for anything other than its intended purpose.
  • Page 3 Organization of This Guide This guide is the primary reference and operation guide for the Alacritech 100 Series of server adapters and contains the following sections: Chapter 1 - Introduction, provides a general introduction to the 100 Series of server adapters and the SLIC technology on which they are based.

  • Page 4: Table Of Contents

    Alacritech Automated Customer Support Readme Files on Your Product CD-ROM Troubleshooting Overview Installation Problems Event Log Errors Connectivity Problems Performance Problems Miscellaneous Problems Appendix A Network Software License Agreement A-1 Appendix B Warranties Alacritech 100 Series User’s Guide - Rev 4...

  • Page 5: Introduction

    Series of server adapters on a Windows NT 4.0 machine running Service Pack 4 and above. 1.1.1 Naming conventions Because this guide applies to both the 100x4 Quad-port and 100x2 Dual-port server adapters, the general term 100 Series applies to both versions of the adapter, except where indicated.

  • Page 6: Specifications

    Fully compliant auto-negotiation FCC class B EN55022 Class B, CE, VCCI B Diagnostic LEDs Link speed/integrity and network activity for each individual channel Operating Systems Windows NT 4.0, Service Pack 4 and above Supported Alacritech 100 Series User’s Guide - Rev 4...

  • Page 7: 100 Series Adapter Card Interface Diagram

    100 Series Adapter Card Interface Diagram Below is a diagram of the LED locations and ports of the 100x4 Quad-port Server Adapter. The 100x2 Dual-port Server Adapter is similar, but does not have the bottom two ports or corresponding set of LEDs.
  • Page 8 Alacritech 100 Series User’s Guide - Rev 4...

  • Page 9: Hardware Installation

    PCI slot. Use a 64-bit PCI slot, if available, to maximize system performance. The 100 Series is fully compatible with 32-bit PCI slots, and 3.3 volt or 5.0 volt PCI slots. Alacritech 100 Series User’s Guide - Rev 4...
  • Page 10 3. Replace the computer cover, turn on and boot the computer. Note: To remove the 100 Series adapter, follow the instructions in Chapter 3 - “Uninstalling the 100 Series Adapter.” Alacritech 100 Series User’s Guide - Rev 4...

  • Page 11: Software Installation

    100 Series of adapters. Follow the appropriate procedure for your type of installation. Note: For the installation of more than one 100 Series adapter card on a system, simply repeat the procedure for each card installed. Alacritech 100 Series User’s Guide - Rev 4...
  • Page 12 Alacritech SLIC 100 Adapter and click the OK button. 7. Verify that the appropriate number of adapters (four adapters for the 100x4, two for the 100x2) are added to the Network Adapters list. Adapter [1] (or the lowest numbered adapter if there are multiple adapters in the system) corresponds to RJ-45 connector A on the 100 Series Adapter (the ‘top’...
  • Page 13 Installing the 100 Series drivers while performing an NT networking installation will require that you swap the Alacritech 100 Series Driver Installation CD with the NT installation CD several times. If the CD's are not swapped properly, the NT network components will not be installed correctly.
  • Page 14 OK button. 6. In the Select OEM Option dialog box, select Alacritech 100 Series Adapter and click the OK button. 7. In the NT Setup window, click on Next. 8. In the Network Protocols window, select the appropriate protocols.
  • Page 15 Installing the 100 Series drivers while performing an NT operating system installation will require that you swap the Alacritech 100 Series Driver Installation CD with the NT installation CD several times. If the CD's are not swapped properly, the NT network components will not be installed correctly.
  • Page 16 2. In the Network dialog box, select the Adapters tab. 3. Select one of the 100 Series adapters. 4. Select Update. 5. Insert the Alacritech 100 Series Driver Installation CD into your CD-ROM drive and Specify the drive letter corresponding to your CD-ROM drive in the Setup window.

  • Page 17: Uninstalling The 100 Series Adapter

    1. Open the Control Panel and double-click the Network icon. 2. In the Network dialog box, select the Adapters tab. 3. Select one of the Alacritech 100 Series Adapter entries associated with the adapter you wish to remove and click the Remove button. In the Warning dialog box, click the Yes button to confirm.
  • Page 18 Alacritech 100 Series User’s Guide - Rev 4...

  • Page 19: Operations And Management

    To check the performance of your system, run the Performance Monitor, specifying the variables you wish to monitor. Follow this procedure to check the performance of the 100 Series adapter. Note: This application is included with Windows NT 4.0. Alacritech 100 Series User’s Guide - Rev 4...
  • Page 20 3. In the Object field, select Processor and in the Counter field, select % Processor Time and click the Add button. Next, in the Object field, select Server and in the Counter field, select Bytes Total/sec and click the Add button. Alacritech 100 Series User’s Guide - Rev 4...
  • Page 21 Server process, which is responsible for file sharing. Before the Alacritech 100 Series adapter is installed, when clients are generating a lot of traffic to and from the server's...
  • Page 22 4. With the Series 100 adapter installed, add Alacritech 100 Series information to the chart. In the Object field, select SLIC and in the Counter field, select FastBytes Total/sec and click the Add button. Next, in the Object field, select SLIC and in the Counter field, select SlowBytes Total/sec and click the Add button.
  • Page 23 SLIC protocol stack is referred to as SlowPath data. A "healthy" connection will be put into FastPath state as soon as the connection is established, and will stay in FastPath state until the connection is closed. Alacritech 100 Series User’s Guide - Rev 4...
  • Page 24 As soon as the Alacritech 100 Series adapter finds a problem with a connection such as a dropped frame, the connection is "flushed" to the host, and is put under the control of the host protocol stack, SlowPath, until the problem can be resolved. While the connection...
  • Page 25 Bytes per second of input data managed by the host. SlowBytesOut/sec Bytes per second of output data managed by the host. SlowBytesTotal/sec Total bytes per second of data managed by the host Alacritech 100 Series User’s Guide - Rev 4...

  • Page 26: Running Adapter Diagnostics

    6. Click the Run button. The adapter will then run through self test of the IPP and all ports of the adapter. A properly functioning board should display the following results: 7. Close the Network Control Panel by clicking the OK button. Alacritech 100 Series User’s Guide - Rev 4...

  • Page 27: Disabling Ipx/Spx And Netbeui

    NetBEUI and IPX/SPX on the server or disabling them in the bindings tab of the NCPA. 1. Open the Control Panel and double-click the Network icon. 2. In the Network dialog box, select the Bindings tab. Alacritech 100 Series User’s Guide - Rev 4...
  • Page 28 3. In the Show Bindings pull-down menu, select all protocols. 4-10 Alacritech 100 Series User’s Guide - Rev 4...
  • Page 29 4. Right-click the IPX/SPX protocol and select Disable. Alternatively, select the IPX/SPX protocol and click the Disable button. Alacritech 100 Series User’s Guide - Rev 4 4-11...
  • Page 30 It is recommended that you disable these protocols and not remove them. If you wish to remove them, go to the Protocols tab in the Network dialog box, highlight each protocol and click the Remove button. 4-12 Alacritech 100 Series User’s Guide - Rev 4...

  • Page 31: Disabling Slic Tcp/Ip Offload On Select Interfaces

    3. In the Show Bindings pull-down menu, select all protocols. 4. Double-click the Alacritech SLIC TCP/IP Offload item to view the bound adapters. 5. Select the appropriate Alacritech SLIC 100 Adapter entry and click the Disable button. Click OK. 6. Reboot your computer.

  • Page 33: Troubleshooting And Support

    5 Troubleshooting and Support Alacritech Automated Customer Support You can reach Alacritech’s automated support service 24 hours a day, every day, at no charge. The service contains the most up-to- date information about Alacritech products. You can access the most current drivers, installation instructions, troubleshooting information, and general product information.

  • Page 34: Installation Problems

    SLIC adapters found” has been correctly installed in a PCI slot and that the PCI slot is enabled (some PCI hot-plug capable systems will not enable PCI slots unless the slot fastener is secured). Alacritech 100 Series User’s Guide - Rev 4...

  • Page 35: Event Log Errors

    100 Series adapter. In this case, de-install the 100 Series adapter(s) and then re-install. Alacritech 100 Series User’s Guide - Rev 4...

  • Page 36: Connectivity Problems

    Each port (labeled A through D) has two LEDs marked LNK and ACT. These lights help indicate if there is a problem with the adapter, switch or cable. Refer to the "LED Function Indicators" chart below. Alacritech 100 Series User’s Guide - Rev 4...
  • Page 37 3. Disable TCP/IP Offload on the interface(s) associated with the routing loop by following the instructions specified in "Disabling SLIC TCP/IP Offload on Select Interfaces" in Chapter 4. Alacritech 100 Series User’s Guide - Rev 4...

  • Page 38: Performance Problems

    A low fast-path data rate will result in lower performance and is usually the result of a faulty network connection. If the fast-path data rate is high, then the 100 Series adapter is working properly Alacritech 100 Series User’s Guide - Rev 4...
  • Page 39 Windows NT 4.0 with SP4 or above applied. You must re-apply the service pack after installation of NT Networking. Use the Performance Monitor application as described in Chapter 4 to verify the performance of your server. Alacritech 100 Series User’s Guide - Rev 4...

  • Page 40: Miscellaneous Problems

    (sniffer), Disable SLIC TCP/IP Offload on the interface that you intend to monitor by following the instructions specified in "Disabling SLIC TCP/IP Offload on Select Interfaces" in Chapter 4. Alacritech 100 Series User’s Guide - Rev 4...
  • Page 41 The system will not boot SmartStart. if SmartStart version 4.50 or earlier is run with a 100 Series card installed. The 100 Series card is compatible with more recent releases of SmartStart. Alacritech 100 Series User’s Guide - Rev 4...
  • Page 42 5-10 Alacritech 100 Series User’s Guide - Rev 4...
  • Page 43 LICENSE: Alacritech, Inc. ("Alacritech") grants you the non-exclusive right to use the enclosed software program (the "Software") but only in conjunction with, at a minimum, one Alacritech 100 Series Adapter. You may not use, copy, modify, rent, sell or transfer the Software or any portion thereof except as provided in this Agreement.
  • Page 44 You will not remove the copyright notice from the Software. You agree to prevent any unauthorized copying of the Software. Alacritech may make changes to the Software, or to items referenced therein, at any time without notice, but is not obligated to support, upgrade, or update the Software.
  • Page 45 DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. AUDIT: Alacritech reserves the right to have audits conducted to verify your compliance with this Agreement. TERMINATION OF THIS LICENSE: Alacritech may terminate this license at any time if you are in breach of any of its terms and conditions.
  • Page 46 California, excluding its principles of conflict of laws and the United Nations Convention on Contracts for the Sale of Goods. Alacritech is not obligated under any other agreements unless they are in writing and signed by an authorized representative of Alacritech.

  • Page 47: Limited Lifetime Hardware Warranty

    If the adapter product is found to be defective, Alacritech, at its option, will replace or repair the hardware product at no charge except as set forth below provided that you...
  • Page 48 If the Customer Support Group verifies that the adapter product is defective, they will have the RMA department issue you an RMA number to place on the outer package of the adapter product. Alacritech cannot accept any product without an RMA number on the package.

  • Page 49: Fcc Compliance Statement

    Washington, D.C. 20402. Stock No. 004-000-00345-4. NOTE: In order to maintain compliance with the limits of a Class B digital device, Alacritech requires that that you use network cables of a specific quality when connecting this device. For 100BASE-TX operation, your network cables must be Category 5, twisted pair wiring.
  • Page 50 Complies with Part 15 of the FCC Rules. Operation is subject to the following twoconditions: (1) This device may not cause harmful interference, and (2) this devicemust accept any interference received, including interference that may cause undesired operation. Alacritech 100 Series User’s Guide - Rev 4...

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