Samsung Galaxy J3 6 User Manual page 74

3. Tap to call the number.
 The phone dials the number. The call begins when the other party answers.
4. To end the call, tap
 The call ends.
Troubleshooting
Problem: Call does not connect.
Solution 1: Was the number dialed using the correct area code?
Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone's screen is locked or your account is restricted.
To call the 9-1-1 emergency number when the phone's screen is locked with a screen lock:
1. From the lock screen, swipe the Phone shortcut
2. Tap
 As long as you are in an area covered by wireless service, the emergency call is placed.
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see
2. From home, tap Phone
Phone App
.
.
.
up, and then tap Emergency call.
Lock and Unlock Your Screen.
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