Customer Service ............10 Warranty ................11 This Owner’s Manual will acquaint you with the operation of the ACE water care system. We suggest that you carefully review the entire Owner’s Manual before us- ing the ACE water care system. Please keep this manual available for reference. If you have any questions about any aspect of your ACE water care system’s set-up,...
Enjoy peace of mind while the illuminated water care icon and system status messages on the spa’s main control panel tell you the ACE system is working. This system greatly reduces the time and expense of maintaining your spa water, so you can relax and enjoy.
• Maintaining low Hardness levels using the Watkins Calcium Filter as needed. Note: The ACE system works best with low levels of calcium and minerals in the water. Softened water prolongs the equipment life, while enhancing the spa experience. The ideal hardness level when using the ACE system is between 25 –...
24 hours. NOTE: The pH, Total Alkalinity and Hardness must be in the “OK” range as indicated in the table above, before starting the ACE system. Start-Up and Refill Procedures At this point your spa should have balanced water, new or properly cleaned filters, and power on.
IMPORTANT: Do not use the spa until the chlorine is between 3-5 ppm. 30-Day Check-up You must check your spa water at least once every 30 days. To remind you, the ACE water care icon will flash and the status message will read, “Monthly Maintenance”...
Activate spa’s automatic clean cycle using the main control panel. Chlorine Boost If the spa is being used more often than usual, it may be necessary to add more chlorine to the water by “boosting” the ACE system. To increase the chlorine level: Access the Water Care system menu by pressing the Options hard button, followed by the Water Care soft button on the spa’s main control panel.
Salt Test The ACE system automatically tests the water’s salt level. A manual Salt Test is only required if the water care icon is flashing and the status screen indicates High salt Low salt levels. To conduct a manual Salt Test:...
Cell Cleaning Periodic cleaning of the ACE cell is recommended to maximize the life of your equipment. Use of the Calcium Filter will help reduce the cleaning frequency. When the status message on the screen indicates low salt and the water has not been changed or topped off recently, it maybe time to clean the cell.
The chlorine reading on the test strip may not be indicative of total oxidizer level. • Ozone. The ACE water care system is safe to use with ozone. Troubleshooting • The water is cloudy: ◦...
Water Care System Contact Dealer For Service Contact Dealer For Service Customer Service If you have any questions about your ACE water care system that have not been ® answered by this manual, consult your authorized Hot Spring dealer. Watkins Manufacturing Corporation can be reached at: 1-800-999-4688 (extension 8432) Monday through Friday, 8 a.m.
Extent of Warranty This warranty extends only to the original consumer purchaser of the ACE water care system when purchased and originally installed within the boundaries of the United States. This warranty begins upon installation of the ACE water care system. This...
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Legal Remedies This warranty gives you specific legal rights, and you may have other rights which vary from state to state. Customer Service For emergency service, contact your Factory Authorized Service Agent (selling dealer) immediately. If you do not know who your local dealer is or do not obtain satisfactory service from a Factory Authorized Service Agent, contact the Customer Service Department at Watkins at 1280 Park Center Drive, Vista California 92081, Attn: Customer Service Manager or call (800) 999-4688.
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