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Set up
1
Approximate time: 10 minutes
Please note that your U-verse TV service will not operate during this process. This includes recording TV shows.
Before you begin:
· Power down all U-verse TV receivers by unplugging them from the electrical outlets
· Unplug the power cord from back of Wi-Fi Gateway
· Leave any cables that are already connected to the Wi-Fi Gateway as they are
A.
Connect the green data cable from the Wi-Fi Gateway's DSL Broadband port to your wall jack
B.
Connect the yellow Ethernet cable from your computer into the back of the Wi-Fi Gateway
C.
Plug one end of your phone cable into the Wi-Fi Gateway's Phone Lines 1 & 2 port and the other end into a
standard phone or cordless base station
D.
Plug the power cord back into the Wi-Fi Gateway
Below is a completed setup. Your connections may vary.
Wi-Fi Gateway
Power up
2
Approximate time: 1-5 minutes
A.
Your Wi-Fi Gateway is now powering up. During this time, the Broadband light will turn red and the
Power light may turn orange.
Wait up to 5 minutes for the Service indicator light to turn solid green.
During this time (up to 5 minutes), do not unplug the power cord or the green data cable, as
this can permanently damage the Wi-Fi Gateway and significantly delay your service activation.
If the Service light does not turn solid green or continues to blink after 5 minutes,
see the
Having trouble?
section on the back of this guide.
B.
Power up all of your TV receivers by plugging them back into the electrical outlets. This process
may take several minutes.
Wall Jack
A
Green
Data Cable
B
Yellow
Ethernet Cable
C
Gray
Phone Cable
Electrical
Outlet
D
New Power
Cord
Lights may vary with setup.
Registration & Activation
3
Customers who have already completed
the U-verse on-line registration.
·
Activation of your High Speed Internet and
Voice services will be completed automatically
·
The service activation may take a few minutes
to complete
·
Be sure to open a browser, go to a site and check
that you can access it. Next, test that you can make
and receive calls from the phone connected to the
gateway to ensure it is working
Go Wi-Fi
4
(optional)
Write down the Wi-Fi Network Name and Wi-Fi Password to configure additional Wi-Fi devices. This information
is on the side of your Wi-Fi Gateway. The Wi-Fi Network Name consists of ATT plus the last seven characters of
the Wi-Fi Gateway's serial number. Be sure to record this information in the form below.
Now configure your new
Wi-Fi network:
1.
Go to your computer's "Wireless
Network Settings" and refresh the
network list.
2.
Select your Wi-Fi Network Name
(SSID) from the list. You may need
to scroll through the list to find
your Wi-Fi Network Name.
3.
Enter the 12 character Wi-Fi
Password (Wireless Network Key)
in the Password field to connect
to your network.
4.
Connect all your Wi-Fi devices with
the new Wi-Fi Network Name and
new Wi-Fi Password.
Set up Voicemail from your home phone
AT&T U-verse Voicemail incorporates the latest technology to save you time and money, no matter where you are or
how you communicate.
To set up your voicemail from your home phone:
1.
Dial *98 (or dial your home phone number).
2.
Follow the prompts to set-up your mailbox.
3.
After creating your PIN, be sure to set-up your authentication code. This will allow you to reset your PIN over
the phone if you forget it.
After you have set up your voice mailbox, visit att.com/vmviewer for the option of automatic delivery of your
voicemail messages to your qualifying Wi-Fi device or computer.
By downloading the AT&T Voicemail Viewer App, you can check your voicemail messages visually, choosing the
order in which you listen to them or even reading your messages as voicemail-to-text.
(required)
Approximate time: 5 minutes
Customers who have NOT completed
the U-verse on-line registration
·
Open your Internet browser (e.g. Internet Explorer, Safari, etc.)
·
The online registration process will start automatically. If it
doesn't, enter att.net/uverse into your address bar
·
ter your Account Number (if requested) and passcode.
En
1. Your Account Number is available on your order
confirmation email or letter
2. Your Passcode is the four-digit number that you
selected when you placed your order
·
Follow the online Instructions to complete your registration
and activate your Internet and Voice services
·
Upon successful registration, you will see the following:
Congratulations. Your AT&T U-verse services
are now activated and ready to use!
Approximate time: 10 minutes
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