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I Can't See 3D Images Clearly
"
This function is only supported for the 7100 to 8500 and 710D to 850D series models.
Testing 3D picture quality
(MENU/123)
MENU
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung's Call Center for assistance.
The problem
The 3D glasses are not
working correctly.
I can't see 3D images
clearly.
The batteries in the 3D
glasses are discharged.
"
To test 3D picture quality, you must be wearing 3D glasses and the glasses and the TV must be paired.
There Is a Problem with the Broadcast
The problem
The TV is not receiving
all channels.
There are no captions
with digital channels.
The picture is distorted.
Support
Self Diagnosis
Make sure the glasses are powered on.
The 3D feature may not work properly if there is another 3D product or an
electronic device running nearby.
If there is a problem, keep other electronic devices as far away as possible from
the 3D Active Glasses.
The ideal viewing distance is three times or more the height of the screen.
We also recommend watching 3D content with your eyes level with the screen.
Turn off the 3D glasses when they are not in use. If you leave the 3D glasses on,
the battery lifespan is shortened.
● Confirm that the coaxial cable is securely connected to the TV.
● Run
Setup
((MENU/123)
((MENU/123)
● If you are using an antenna, verify it is positioned correctly and all the
connections are secure.
Go to
Caption
((MENU/123)
change the
Caption
Some channels may not have caption data.
The compression of the video content may cause picture distortions. This is
especially true with fast moving pictures from sports programs and action
movies.
A weak signal can cause picture distortions. This is not a problem with the TV.
3D Picture Test
Try this!
Try this!
MENU
System
MENU
Broadcasting
MENU
System
Mode.
Try Now
Setup) or
Auto Program
Auto
Program).
Accessibility
Caption) and
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Troubleshooting
