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NetBackup 5230
Symantec NetBackup 5230 Manuals
Manuals and User Guides for Symantec NetBackup 5230. We have
4
Symantec NetBackup 5230 manuals available for free PDF download: Troubleshooting Manual, Maintenance Manual, Installation Manual
Symantec NetBackup 5230 Troubleshooting Manual (201 pages)
Brand:
Symantec
| Category:
Storage
| Size: 4.07 MB
Table of Contents
Legal Notice
2
Technical Support
4
Customer Service
5
Table of Contents
7
Chapter 1 About Using the Troubleshooting Guide
11
About this Guide
11
About the Intended Audience
12
About Contacting Symantec Technical Support
12
About Troubleshooting the Netbackup Appliance
13
Best Practices
17
About Best Practices
17
Chapter 2 Best Practices
17
Locating the Netbackup Appliance Serial Number
19
Locating Hardware Serial Numbers
20
About Fibre Channel HBA Card Configuration Verification
22
About Notification Settings
23
About the IPMI Sub-System
24
About Password Management and Recovery
25
About Ipv4-Ipv6-Based Network Support
26
About Enabling BMR Options
27
Appliances
27
Interpretation of some of the Fields of Vxprint Output from Netbackup Appliances
28
About Deleting LDAP or Active Directory Users
29
Chapter 3 About Software Troubleshooting Tools
30
Tools for Troubleshooting the Netbackup Appliance
30
Troubleshooting and Tuning Appliance from the Appliance Diagnostics Center
31
About Netbackup Support Utilities
36
Netbackup Domain Network Analyzer (NBDNA)
36
Netbackup Support Utility (Nbsu)
38
About Changing Vxat Properties
38
Chapter 4 About the Symantec Storage Shelf
39
Understanding the Symantec Storage Shelf
39
Symantec Storage Shelf Specifications
40
Physical Dimensions
40
Power Specifications
40
Environmental Specifications
41
About the Storage Shelf Front Panel
41
About the Storage Shelf Rear Panel
44
Chapter 5 Working with Log Files
48
About Working with Log Files
48
About Using the Collect Log Files Wizard
51
Viewing Log Files Using the Support Command
51
Locating Netbackup Appliance Log Files Using the Browse Command
53
Gathering Device Logs with the Datacollect Command
54
Gathering Information for Netbackup-Java Applications
56
Enabling and Disabling Vxms Logging
57
Chapter 6 Troubleshooting the Netbackup Appliance Setup and Configuration Issues
59
Troubleshooting the Appliance Setup and Configuration Issues
59
About Troubleshooting Appliance Installation and Upgrade Problems
60
Troubleshooting Appliance Configuration Problems
61
Resolving a Boot Order Change Problem
62
About a Login Error Message that Does Not Go Away
66
Failure to Complete Role Configuration When Netbackup Appliance Directory Is down
67
Chapter 7 Troubleshooting Generic Issues
70
Troubleshooting Generic Issues
71
Troubleshooting Target Mode Port from the Client
72
About Fibre Transport Media Server Verification
76
Troubleshooting Failure to Connect to a Media Server and Create Storage Unit
76
Troubleshooting Possible Issues to Enable or Disable the SAN Client Fibre Transport
77
Troubleshooting Self-Test Errors
77
About Troubleshooting a Corrupt Storage Partition
78
About Troubleshooting Factoryreset Problems
80
Discard RAID Preserved Cache after Performing a Factory Reset
81
Crash Analysis in Case of Kernel Coredump
81
Troubleshooting Ipv6 Network Problems
82
Reinstallation of the Netbackup Appliance Software on a 5220 Can Fail
84
Netbackup Deduplication Disk Pool or Disk Volume Intermittently Goes to a down State
84
Failed to Perform the Appliance Factory Reset Operation on a Media Server
85
Failed to Boot Netbackup 5220 Appliance Due to the Missing Embedded RAID Controller Information
86
Resolving an Fsck Test Failure
87
Chapter 8 Troubleshooting Hardware Issues
91
Starting an Appliance that Does Not Turn on
91
Troubleshooting an Amber Drive Status LED on the Appliance
93
Troubleshooting a System Drive that the Management Software Does Not Identify
94
Troubleshooting Appliance Power Supply Problems
95
Troubleshooting System-Induced Shutdown
96
Troubleshooting System Status LED Issues
98
Chapter 9 Removing and Replacing Appliance Hardware Components
100
Overview
100
Removing and Replacing the Bezel
101
Removing and Replacing Netbackup 5230 Disk Drives
101
Removing and Installing a Netbackup 5030 or Netbackup 5230 Power Supply
104
Removing and Replacing Netbackup 5220 Appliance Storage Drives
107
Removing and Replacing a Netbackup 5220 Appliance Power Supply
108
Chapter 10 Removing and Replacing Symantec Storage Shelf Hardware
109
About Customer-Replaceable Hardware in the Symantec Storage Shelf
109
Removing and Replacing Disk Drives
110
Removing and Replacing a Storage Shelf Power Supply
111
Removing and Replacing an I/O Module
112
Disaster Recovery
114
About Disaster Recovery
114
Chapter 11 Disaster Recovery
114
Disaster Recovery Best Practices
115
Disaster Recovery Scenarios
115
Appliance Sustained Power Interruption
116
Appliance Hardware Failure
119
Appliance Storage Disk Failure
122
Complete Loss of Appliance with Recoverable Operating System Drives and Attached Storage Disks
122
Complete Loss of Appliance with Recoverable Attached Storage Disks
124
Complete Loss of Appliance and Attached Storage Disks
153
Netbackup Appliance Software Corruption
154
Netbackup Appliance Database Corruption
155
Netbackup Appliance Catalog Corruption
158
Netbackup Appliance Operating System Corruption
164
Chapter 12 Netbackup Appliance Error Messages
167
About Netbackup Appliance Error Messages
167
Error Messages Displayed During Initial Configuration
168
Error Messages Displayed on the Netbackup Appliance Web Console
169
Error Messages Displayed on the Netbackup Appliance Shell Menu
189
Netbackup Status Codes Applicable for Netbackup Appliance
196
Index
198
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Symantec NetBackup 5230 Maintenance Manual (69 pages)
NetBackup Appliance and Symantec Storage Shelf
Brand:
Symantec
| Category:
Storage
| Size: 1.7 MB
Table of Contents
Legal Notice
2
Technical Support
4
Customer Service
5
Table of Contents
7
Chapter 1 Product Overview
10
Product Overview
10
Appliance Front Panel
10
Appliance Rear Panel
11
FTMS Support
11
Appliance Dimensions and Weight
13
Symantec Storage Shelf Description
13
Netbackup 5230 Documentation
15
Symantec Storage Shelf Dimensions and Weight
15
Chapter 2 LED Status Indicators
16
Appliance Disk Drive Leds
16
Appliance Front Panel Leds
17
Appliance Ethernet Port Leds
18
8Gb FC HBA Leds
19
10GE Add-In Card Leds
20
Symantec Storage Shelf Disk Drive Module and System Leds
20
Symantec Storage Shelf I/O Module and Power Module Leds
22
Chapter 3 Safety Guidelines
25
Symbol Conventions
26
Identifier Conventions
26
General Power Instructions
28
High-Voltage Precautions
28
ESD (Electrostatic Discharge)
29
Combustible Gas
30
Batteries
30
Lasers
31
Optical Fibers
31
Precautions When Troubleshooting with the Power Turned on
32
Lifting Heavy Objects
33
Binding Signal Cables
33
Safety Guidelines
25
Overview
25
Chapter 4 Maintenance Guidelines
34
Basic Maintenance
34
General Rack Installation Guidelines
34
Maintenance Requirements and Timeframes
36
Maintenance Tools
37
Maintenance Log
38
Chapter 5 Detailed Safety and Maintenance Information
42
Product Safety Information
43
Netbackup Appliance and Symantec Storage Shelf
43
Netbackup Appliance
44
Safety Warnings and Cautions
44
Applications
45
About Equipment Maintenance
45
Equipment Handling Practices
46
Rack Mount Guidelines
46
Power and Electrical Warnings
47
Power Safety
48
Power Cord Usage
48
Power Cord Criteria
49
AC Power Connections
49
Checking the Resistance and Voltage
51
Electrostatic Discharge (ESD)
52
Appliance Shutdown and Hardware Access Warnings
53
Front and Rear Panels
53
Bezel
54
Battery Replacement
54
Cooling and Airflow
55
Laser Peripherals or Devices
55
Chapter 6 Troubleshooting
57
Troubleshooting Issues with the Netbackup Appliance
57
Appliance-Induced Shut down
57
Temperature Issues
58
Chassis Issues
59
Power Supply Module Issues
59
Appendix A Technical References
60
750W Single Power Supply Input Voltages
60
Environmental Specifications
61
Appendix B Product Regulatory and Compliance
62
Overview
62
Product Regulatory Compliance
63
Product Safety Compliance
63
Product EMC Compliance - Class a Compliance
64
Certifications / Registrations / Declarations
65
Product Ecology Compliance
65
Electromagnetic Compatibility Notices
66
FCC Verification Statement (USA)
66
BSMI (Taiwan)
67
CE Declaration of Conformity (Europe)
67
ICES-003 (Canada)
67
VCCI (Japan)
67
Index
68
Symantec NetBackup 5230 Installation Manual (60 pages)
Brand:
Symantec
| Category:
Storage
| Size: 2.58 MB
Table of Contents
Installation Guide
1
Legal Notice
2
Technical Support
4
Customer Service
5
Table of Contents
7
Chapter 1 Introduction
9
Introduction
9
Product Overview
9
Appliance Front Panel
9
Appliance Rear Panel
11
Pcie Riser Assemblies and Slot Numbers
12
About IPMI Configuration
13
Product Documentation
14
Chapter 2 Installation Requirements
17
Electrical Safety
18
Heat Dissipation
18
Environmental Checklist
19
Prerequisites for IPMI Configuration
20
Installation Requirements
17
Power Supply Overview
17
Chapter 3 Preparing for Hardware Installation
23
Tools
23
About Hardware Installation
24
Environmental Specifications
25
ESD-Preventive Measures
26
Ensuring Rack Readiness
26
Checking the Shipping Packages
27
Chapter 4 Installing Hardware into Racks
29
Precautions - Heavy Equipment
29
Removing the Protective Film from the Storage Shelf
30
Installing the Symantec Storage Shelf Guide Rails
31
Installing the Symantec Storage Shelf into a Rack
33
Installing the Netbackup Appliance Guide Rails
33
Installing the Netbackup Appliance into a Rack
35
Cable Connections
37
About the Cables
37
Chapter 5 Cable Connections
37
Connecting the VGA Cable
38
Connecting the Network Cables
38
Connecting the Appliance to One or more Storage Shelves
39
Connecting the Small Form-Factor Pluggable (SFP+) Transceivers
41
Connecting the Power Cables
42
Chapter 6 Verifying the Operation of the Appliance and Configuring IPMI
43
Hardware Verification and Turning on the Netbackup 5230 Appliance and Storage Shelf
43
Turning on the Storage Shelves
44
Turning on the Appliance
44
Configuring the IPMI from the Netbackup Appliance Shell Menu
46
Accessing and Using the Symantec Remote Management Interface
48
Appendix A Adding Storage Shelves
51
About Adding an Additional Symantec Storage Shelf to an Operational Netbackup 52Xx Appliance
51
Installing and Connecting an Additional Symantec Storage Shelf to an Operational Netbackup 52Xx Appliance
52
Adding the Disk Space of Additional Symantec Storage Shelf Units to an Operational Netbackup 52Xx Appliance from the Netbackup Appliance Web Console
54
Adding the Disk Space of Additional Symantec Storage Shelf Units to an Operational Netbackup 52Xx Appliance from the Netbackup Appliance Shell Menu
56
Index
59
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Symantec NetBackup 5230 Installation Manual (57 pages)
Brand:
Symantec
| Category:
Storage
| Size: 3.2 MB
Table of Contents
Installation Guide
1
Legal Notice
2
Technical Support
4
Customer Service
5
Chapter 1 Introduction
9
Appliance Front Panel
10
Appliance Rear Panel
12
Pcie Riser Assemblies and Slot Numbers
13
Storage Shelf Front Panel
14
Storage Shelf Rear Panel
15
About IPMI Configuration
17
Product Documentation
18
Chapter 2 Installation Requirements
20
Electrical Safety
21
Environmental Checklist
22
Prerequisites for IPMI Configuration
23
Chapter 3 Preparing for Hardware Installation
25
About Hardware Installation
26
Environmental Specifications
27
ESD-Preventive Measures
28
Checking the Shipping Packages
29
Chapter 4 Installing Hardware into Racks
31
Removing the Protective Film from the Storage Shelf
32
Installing the Symantec Storage Shelf Guide Rails
33
Installing the Symantec Storage Shelf into a Rack
35
Installing the Netbackup Appliance into a Rack
37
Chapter 5 Cable Connections
39
Connecting the VGA Cable
40
Connecting the Appliance to One or more Storage Shelves
41
Connecting the Small Form-Factor Pluggable (SFP+) Transceivers
42
Connecting the Power Cables
43
Chapter 6 Verifying the Operation of the Appliance and Configuring IPMI
44
Turning on the Storage Shelves
45
Turning on the Appliance
46
Configuring the IPMI from the Netbackup Appliance Shell Menu
48
Accessing and Using the Symantec Remote Management Interface
50
Rack Front
53
Index
55
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