Symantec NetBackup 5220 Manuals

Manuals and User Guides for Symantec NetBackup 5220. We have 4 Symantec NetBackup 5220 manuals available for free PDF download: Troubleshooting Manual, Hardware Troubleshooting Manual, Hardware Installation Manual

Symantec NetBackup 5220 Hardware Troubleshooting Manual (169 pages)

Brand: Symantec | Category: Network Storage Server | Size: 3.28 MB

Table of Contents
7
Contents
7
Figures
12
Tables
15
Chapter 1 About this Guide

16
Chapter 2 Netbackup 5220 and Symantec Storage Shelf Description19

20
Chapter 3 General Fault Diagnosis

47
Chapter 4 LED Status Indicators

50
- Netbackup 5220 Leds
  50
  - Mainboard Leds
    50
- Netbackup 5220 Mainboard Leds
  50
  - Control Panel
    51
  - 2-Port 8Gb FC HBA
    52
- Netbackup 5220 2-Port 8Gb FC HBA
  53
- 2-Port 8Gb FC HBA LED Descriptions
  53
  - 4-Port GE NIC
    54
- Netbackup 5220 4-Port GE NIC
  54
- 4-Port GE NIC LED Descriptions
  54
  - 2-Port 10GE NIC
    55
- Netbackup 5220 2-Port 10GE NIC
  55
- 2-Port 10GE NIC LED Descriptions
  55
- Symantec Storage Shelf Leds
  56
  - Disk Module and Device Leds
    56
- Symantec Storage Shelf Front Panel Leds
  56
- Disk Module LED Indications
  56
- Device LED Indications
  56
  - I/O Module Leds
    57
- I/O Module Leds
  58
- I/O Module LED Descriptions
  58
  - Power Module LED
    59
- Symantec Storage Shelf Power Module LED
  59
- Symantec Storage Shelf Power Supply LED Indications
  59
Chapter 5 Troubleshooting Scenarios

61
- Hardware Fault Types
  61
- System Alarm/Location Indicator
  61
- Hardware Cannot be Powered on
  62
- Netbackup 5220 Status Leds
  62
  - Possible Causes
    63
  - Fault Diagnosis
    63
  - Procedure
    63
- Netbackup 5220 Power Module On/Alarm LED
  63
- Memory Capacity Has Decreased
  64
  - Symptom
    64
  - Possible Causes
    64
  - Fault Diagnosis
    64
  - Procedures
    65
- DIMM Slots
  65
- Disk Status LED Is Red
  69
  - Symptom
    69
- Location of the Disk Status Leds
  69
  - Possible Causes
    70
  - Fault Diagnosis
    70
  - Procedure
    70
- All Disks Cannot be Scanned
  70
  - Possible Causes
    71
  - Fault Diagnosis
    71
  - Procedure
    71
- Fan On/Alarm LED Is Red or Other Data Indicates Fan Problems
  73
- Fans and Leds
  73
  - Symptoms
    74
  - Possible Causes
    74
  - Fault Diagnosis
    74
  - Procedure
    74
- Control Panel Readout Indicates Fan Problems
  74
- Device Management Screens Indicate Fan Problems
  74
- Netbackup 5220 On/Off Button
  75
- Power Module Problems
  77
  - Symptom
    77
- Netbackup 5220 Power Modules
  77
  - Possible Causes
    78
  - Fault Diagnosis
    78
  - Procedure
    78
- Netbackup 5220 System-Induced Power-Off
  79
  - Symptom
    79
  - Possible Causes
    79
  - Fault Diagnosis
    79
  - Procedure
    80
- Alarm Information
  82
- System Alarm/Location Indicator Is on
  83
  - Symptoms
    83
  - Alarm Information
    83
  - Possible Causes
    84
  - Fault Diagnosis
    84
  - Procedure
    84
- Removing the Netbackup 5220 Chassis Cover
  86
- Chassis with Cover Removed
  86
- Chassis with Air Duct
  87
- Chassis with Dimms and DIMM Slots
  88
- DIMM Slots - Detail
  88
- Power Supply Module Components
  90
Chapter 6 Netbackup 5220 Hardware Removal and Replacement

93
Chapter 7 Symantec Storage Shelf Hardware Removal and Replacement

135
- Before You Begin
  135
  - Tools and Supplies
    135
- Unpacking the Symantec Storage Shelf
  135
- Installing the Symantec Storage Shelf Guide Rails
  136
- Installing the Symantec Storage Shelf into a Rack
  136
  - Procedure
    137
- Symantec Storage Shelf Cover/Chassis
  137
- Disk Drives
  137
- Symantec Storage Unit Rack Handles
  137
- Symantec Storage Shelf Disk Drives
  138
- Power Supply Modules
  139
- Symantec Storage Shelf Power Supply Modules
  139
- I/O Modules 1 and 2
  140
- Cables
  141
  - Serial Cable
    141
  - SAS Cable Connection to the Netbackup 5220
    141
  - Power Cable
    142
- SAS Cable Connection to Netbackup 5220
  143
- Netbackup 5220 and Symantec Storage Shelf Connection
  143
Chapter 8 Symantec Storage Shelf - Frequently Asked Questions

144
Chapter 9 Appendix A: Technical Reference

146
- 750W Single Power Supply Input Voltages
  146
- Environmental Specifications
  147
Chapter 10 Appendix B: Regulatory and Certification Information

149
- Product Regulatory Compliance
  150
- Product Safety Compliance
  150
- Product EMC Compliance - Class a Compliance
  150
- Product Ecology Compliance
  151
- Certifications / Registrations / Declarations
  151
- Product Regulatory Compliance Markings
  152
- General Rack Mount Installation Guidelines
  156
- Power Cord Usage Guidelines
  156
- Electromagnetic Compatibility Notices
  158
  - FCC Verification Statement (USA)
    158
  - ICES-003 (Canada)
    158
  - CE Declaration of Conformity (Europe)
    159
  - VCCI (Japan)
    159
  - BSMI (Taiwan)
    159
- Regulated Specified Components
  159
Chapter 11 Appendix C: Installation/Assembly Safety Instructions

160
- English
  160
- Deutsch
  162
- Français
  164
- Español
  166
- Italiano
  168

Symantec NetBackup 5220 Troubleshooting Manual (201 pages)

Brand: Symantec | Category: Storage | Size: 4.07 MB

Symantec NetBackup 5220 Hardware Installation Manual (75 pages)

Brand: Symantec | Category: Storage | Size: 2.24 MB

Symantec NetBackup 5220 Troubleshooting Manual (48 pages)

Brand: Symantec | Category: Server | Size: 1.4 MB

Symantec Categories

Software Network Hardware Gateway

Storage Firewall

More Symantec Manuals

Symantec NetBackup 5220 Manuals

Symantec NetBackup 5220 Hardware Troubleshooting Manual (169 pages)

Table of Contents

Chapter 1 About this Guide

Chapter 2 Netbackup 5220 and Symantec Storage Shelf Description19

Chapter 3 General Fault Diagnosis

Chapter 4 LED Status Indicators

Chapter 5 Troubleshooting Scenarios

Chapter 6 Netbackup 5220 Hardware Removal and Replacement

Chapter 7 Symantec Storage Shelf Hardware Removal and Replacement

Chapter 8 Symantec Storage Shelf - Frequently Asked Questions

Chapter 9 Appendix A: Technical Reference

Chapter 10 Appendix B: Regulatory and Certification Information

Chapter 11 Appendix C: Installation/Assembly Safety Instructions

Symantec NetBackup 5220 Troubleshooting Manual (201 pages)

Table of Contents

Chapter 1 About Using the Troubleshooting Guide

Chapter 2 Best Practices

Chapter 3 About Software Troubleshooting Tools

Chapter 4 About the Symantec Storage Shelf

Chapter 5 Working with Log Files

Chapter 6 Troubleshooting the Netbackup Appliance Setup and Configuration Issues

Chapter 7 Troubleshooting Generic Issues

Chapter 8 Troubleshooting Hardware Issues

Chapter 9 Removing and Replacing Appliance Hardware Components

Chapter 10 Removing and Replacing Symantec Storage Shelf Hardware

Chapter 11 Disaster Recovery

Chapter 12 Netbackup Appliance Error Messages

Symantec NetBackup 5220 Hardware Installation Manual (75 pages)

Table of Contents

Chapter 1 About this Guide

Chapter 2 Introduction

Chapter 3 Safety

Chapter 4 Installation Requirements

Chapter 5 Preparing Materials

Chapter 6 Unpacking and Checking the Devices

Chapter 7 Hardware Installation

Chapter 8 Installing Hardware into Racks

Chapter 9 Cables

Chapter 10 Chapter 10 Powering on the Netbackup 5220

Symantec NetBackup 5220 Troubleshooting Manual (48 pages)

Table of Contents

Chapter 1 Introduction

Chapter 2 Troubleshooting Procedures

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