Troubleshooting; Common Problems - Acer Z5700 Series Service Manual

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the troubleshooting sections to try and resolve the issue.
Component
failure
Go to specific
component
failure section
4. If the Issue is still not resolved, see "Online Support Information" on page 192.
Chapter 4
Hardware
Issue
Determine
Hardware failure
LCD Mainboard
failure failure
Go to LCD Replace
failure section Mainboard
START
Hardware or
Software failure?
154
Chapter 4
Software
Issue
HDD Image
failure