Acer Aspire ZE8 Series Service Manual
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Acer Aspire ZE8 Series Service Manual

Aspire ze8 series
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Aspire ZE8 Series
Service Guide
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Summary of Contents for Acer Aspire ZE8 Series

  • Page 1 Aspire ZE8 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that SCREEN MESSAGES appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Table of Contents System Specifications Features ............1 System Block Diagram .
  • Page 8 Table of Contents Removing the Upper Cover ........57 Removing the Button Board .
  • Page 9 Table of Contents Troubleshooting Common Problems ..........143 Power On Issue .
  • Page 10 Table of Contents...

  • Page 11: System Specifications

    • High-definition audio support • S/PDIF (Sony/Philips Digital Interface) support for digital speakers • MS-Sound compatible • Built-in microphone Communication • Integrated Acer Crystal Eye webcam* • WWAN: UMTS/HSPA at 850/900/1900/2100 MHz and quad-band GSM/GPRS/EDGE (850/900/ 1800/1900 MHz)* Chapter 1...

  • Page 12: Privacy Control

    • WLAN: • Intel® WiFi Link 5100 802.11a/b/g/Draft-N* • Intel® WiFi Link 5100 802.11a/b/g* • Intel® WiFi Link 1000* • WPAN: Bluetooth® 2.1+Enhanced Data Rate* • LAN: Gigabit Ethernet; Wake-on-LAN ready Privacy control • BIOS user, supervisor, HDD passwords • Kensington lock slot Dimensions and Weight •...

  • Page 13: System Block Diagram

    System Block Diagram Chapter 1...

  • Page 14: Your Notebook Tour

    This section provides an overview of the features and functions of the notebook. Front View Icon Item Description Acer Crystal Eye Web camera for video communication webcam Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models).

  • Page 15: Closed Front View

    Icon Item Description Power Indicated the computer’s power status. Battery Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. Bluetooth Indicates the status of Bluetooth communication. communication (only for certain models) indicator...

  • Page 16: Left View

    Left View Icon Item Description External display Connects to a display device (e.g. external (VGA) port monitor, LCD projector). DC-in jack Connects to an AC adapter Ventilation slots Enable the computer to stay cool, even after prolonged use. HDMI port Supports high definition digital video HDMI connections.

  • Page 17: Base View

    Kensington lock Connects to a Kensington-compatible slot computer security lock. Note: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available.

  • Page 18: Rear View

    Rear View Icon Item Description Battery bay Houses the computer's battery pack. Indicators The computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed. Icon Function Description Bluetooth Indicates the status of Bluetooth communication. Wireless LAN Indicates the status of Wireless LAN/3G communication.

  • Page 19: Touchpad Basics

    TouchPad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions.

  • Page 20: Using The Keyboard

    Using the Keyboard This computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock...

  • Page 21: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...

  • Page 22: Hot Keys

    Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function...

  • Page 23: Special Keys

    Special Keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol.

  • Page 24: Hardware Specifications And Configurations

    • Thermal Management (EmTTM). • Support enhanced Intel Virtualization Technology. Core Logic • Mobile Intel® GS45 Express Chipset Processor Specifications Cache Core Item Cores Package Acer P/N Speed Size Voltage SU7300 1.4GHz Micro-FCBGA 956 1.050V- C2DSU7300B balls 1.150V SU4100 1.3GHz Micro-FCBGA 956 1.050V-...
  • Page 25 Item Specification Features • Processor host bus supports 667/800/1066Mhz FSB support. • Supports Dual Channel DDR3 SD-RAM at 800/1066MHz. • Integrated SDRAM controller up to *GB (2 SODIMM support) • DMI x2 and DMI x4 for connection between GMCH and ICH9M.
  • Page 26 Item Specifications Disks Spindle 5400 speed (RPM) Performance Specifications Buffer size Interface SATA Internal 3GB/s maximum 1.5GB/s maximum transfer rate (Gbits/ sec., max) I/O data 875 Mbits/s maximum 845 Mbits/s 775Mbits/s 729Mbits/s maximum maximum maximum transfer rate (Mbytes/ sec max) DC Power Requirements Voltage +5.0V ±...
  • Page 27 Item Specifications Drive Format Disks Spindle speed 5400 (RPM) Performance Specifications Buffer size 8 MB Interface SATA Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage 5V ±5% BIOS Item Specification BIOS vendor Insyde BIOS ROM type W25X16AVSSIG BIOS ROM size...
  • Page 28 Item Specifications Electrical Interface 1 channel 3.3V LVDS LVDS LVDS LVDS Viewing Angle (degree) Horizontal (Right) / (Left) 45/45 45/45 30/30 45/45 Vertical (Upper) / (Lower) 10/30 20/45 10/20 15/35 Bluetooth Item Specification Bluetooth Controller Foxconn T60H928.33 Features • Fully Qualified Bluetooth v2.1 with Class 2 specification RF output power.
  • Page 29 LAN Interface Item Specification LAN Chipset Atheros AR8131L Package 48pin QFN Features • It is an ultra-high performance, ultralow cost, and ultra- low power fully integrated 10/100/1000 Mbps NIC/LOM Ethernet. • The AR8131L combines a 10/100/1000BASE-T GbE media access controller (MAC), a triplespeed Ethernet physical layer transceiver (PHY), and a PCI Express bus interface.
  • Page 30 Item Specification Compliance • Complies with USB Device Class Definition for Mass Storage and Bulk-Transport V1.0 • Complies with Secure Digital Card (SD) specification up to ver. 2.0(SDHC) • Complies with MultiMedia Card (MMC) specification up to ver. 4.2 • Complies with Memory Stick (MS) specification up to ver.
  • Page 31 Item Specifications Interface USB 2.0 Antenna 1 x 2 Embedded Controller Item Specifications Chipset Winbond WPCE775LA0DG Features • Shared SPI BIOS flash memory with page programming support. • High-accuracy, high-speed ADC. • Up to 95 GPIO ports (including keyboard scanning) with a variety of wake-up events (up to 42 wake-up inputs).
  • Page 32 Chapter 1...

  • Page 33: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 34: Information

    Serial Number: ZE80SK01C191A0792500 Asset Tag Number: 20202 Product Name: Manufacturer Name : Acer UUID: A570A794A5554A0BABFDC44254EFC55F H e l p S e l e c t I t e m C h a n g e Va l u e s...

  • Page 35: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. InsydelH20 Setup Utility Rev. 3.5 Information M a i n Security B o o t Exit Item Specific Help System Time [13:52:10]...

  • Page 36: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. InsydelH20 Setup Utility Rev. 3.5 Information M a i n Security B o o t Exit Item Specific Help Supervisor Password Is : Clear User Password Is : Clear HDD Password Is :...

  • Page 37: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: S e t S u p e r v i s o r P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d Type a password in the “Enter New Password”...

  • Page 38: Changing A Password

    Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. S e t S u p e r v i s o r P a s s w o r d E n t e r C u r r e n t P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d...

  • Page 39: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. InsydelH20 Setup Utility Rev.

  • Page 40: Exit

    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. InsydelH20 Setup Utility Rev. 3.5 Information M a i n Security B o o t Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Exit system setup and...

  • Page 41: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • To run the BIOS flash utility: Copy the BIOS flash tool and the BIOS into a USB flash disk. Set the computer to boot from the USB flash disk.

  • Page 42: Dos Flash Utility

    DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.

  • Page 43: Winflash Utility

    WinFlash Utility Perform the following steps to use the WinFlash Utility: Put the BIOS:ZE8_v3106.fd file under WinFlash file root. Double click the WinFlash executable. Click OK to begin the update. A progress screen displays. When the process is complete, close all programs and applications and reboot the system. Chapter 2...

  • Page 44: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user. To unlock the HDD password, perform the following steps: Press Enter to display the Select Item screen.

  • Page 45: Removing Bios Passwords

    Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run clnpwd.exe as follows: From a DOS prompt, Execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not.

  • Page 46: Miscellaneous Utilities

    Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen. Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROM|LAN|Floppy.
  • Page 47 Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire one xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asstag Example 2: Write Product Name to EEPROM Input: dmitools /wp Acer Example 3: Write Serial Number to EEPROM...
  • Page 48 Chapter 2...

  • Page 49: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 50: Disassembly Process

    Remove the battery pack. Disassembly Process The disassembly process is divided into the following sections: • External components disassembly • Main unit disassembly • LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components.

  • Page 51: External Module Disassembly Process

    External Module Disassembly Process NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration. External Modules Disassembly Flowchart Turn off system and peripherals power Disconnect power and signal cables from system Remove Dummy Card Remove Battery...

  • Page 52: Removing The Dummy Card

    Removing the Dummy Card Press the card in to allow it to spring out. Pull the dummy card out. Removing the Battery Pack Turn the computer over. Slide the battery lock/unlock latch to the unlock position. Chapter 3...

  • Page 53: Removing The Sim Card

    Slide and hold the battery release latch to the release position (1), grasp the battery edge closest to the release latch and pull the battery up and away (2). Removing the SIM Card See “Removing the Dummy Card” on page 42. Press the SIM card in to allow it to spring out.

  • Page 54: Removing The Module Cover

    Removing the Module Cover Loosen the six (6) captive screws. Pry up the cover in the location indicated. Lift the cover up and away. Chapter 3...

  • Page 55: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module See “Removing the Dummy Card” on page 42. See “Removing the Module Cover” on page 44. Pry up the HDD FCP lock. Lift out the HDD FCP. Peel the adhesive black tape off the HDD. Chapter 3...
  • Page 56 Grasp the black tape, pulling up the HDD. Lift the HDD out of the bay. Remove the HDD cable from the HDD. Chapter 3...

  • Page 57: Removing The Dimm Module

    Removing the DIMM Module See “Removing the Dummy Card” on page 42. See “Removing the Module Cover” on page 44. Push out the release latches on both sides of the DIMM socket to release the DIMM module. Lift the DIMM module out. Chapter 3...

  • Page 58: Removing The Wlan Board

    Removing the WLAN Board See “Removing the Dummy Card” on page 42. See “Removing the Module Cover” on page 44. Detach the two (2) cables. Remove the one (1) screw. Step Screw Quantity Screw Type. WLAN M2*3 Chapter 3...

  • Page 59: Removing The 3G Module

    Remove the WLAN board. Removing the 3G Module See “Removing the Dummy Card” on page 42. See “Removing the Module Cover” on page 44. Detach the two cables. Chapter 3...
  • Page 60 Remove the one (1) screw. Step Screw Quantity Screw Type. 3G Module M2*3 Remove the 3G module. Chapter 3...

  • Page 61: Main Unit Disassembly Process

    Main Unit Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.
  • Page 62 Screw List Step Screw Quantity Part No. Lower Cover M2*5 86.TPK07.001 M2*4 86.W0107.003 Upper Cover M2*5 86.TPK07.001 M2*2.5 86.TPK07.001 Hinge Cover M2*3 86.ARE07.002 Button Board M2*3 86.ARE07.002 I/O Board M2*4 86.W0107.003 LED Board M2*4 86.W0107.003 CRT Board M2*4 86.W0107.003 Main Board M2*4 86.W0107.003 Speaker...

  • Page 63: Removing The Keyboard

    Removing the Keyboard IMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force when removing the keyboard and replace if any damage occurs. See “Removing the Dummy Card” on page 42. Push in the four (4) latches on the top edge of the keyboard.
  • Page 64 Unlock the FCP. Remove the FCP and keyboard. Chapter 3...

  • Page 65: Removing The Hinge Covers

    Removing the Hinge Covers Remove the three (3) screws. Step Screw Quantity Screw Type. Hinge Covers M2*3 Push up on the hinge bezel firmly to loosen the hinge cap. Lift the LCD module to a partially open position. Chapter 3...
  • Page 66 Remove the hinge cap. Remove the hinge bezel. Chapter 3...

  • Page 67: Removing The Upper Cover

    Removing the Upper Cover See “Removing the Keyboard” on page 53. See “Removing the Hinge Covers” on page 55. Remove the twenty-two (22) screws in the lower cover. Step Screw Quantity Screw Type. Lower Cover M2*5 (Red Call Out) M2*4 (Green Call Out) Flip the computer over and unlock the button board cable.
  • Page 68 Disconnect the button board cable. Remove the ten (10) screws in the upper cover. Step Screw Quantity Screw Type. Upper Cover M2*5 (Red Call Out) M2*2.5 (Green Call Out) Chapter 3...
  • Page 69 Pry the upper and lower covers apart at the location shown. Pry the front side open. Pry the left side open. Chapter 3...
  • Page 70 10. Pull the upper cover away. Chapter 3...

  • Page 71: Removing The Button Board

    Removing the Button Board IMPORTANT: The Touchpad Board cannot be removed individually. To replace the Touchpad Board, replace the entire Upper Cover. See “Removing the Upper Cover” on page 57. Unlock the button board cable. Disconnect the button board cable. Pull the button board cable off the adhesive.
  • Page 72 Remove the button board cable. Unlock the touchpad cable from the button board. Disconnect the touchpad cable. Chapter 3...
  • Page 73 Pull the touchpad cable off the adhesive. Unlock the touchpad cable from the touchpad. 10. Remove the touchpad cable. Chapter 3...
  • Page 74 11. Remove the two (2) screws. Step Screw Quantity Screw Type. Button Board M2*3 12. Remove the button board. Chapter 3...

  • Page 75: Removing The I/O Board

    Removing the I/O Board See “Removing the Upper Cover” on page 57. Unlock the I/O cable I/O board connector. Disconnect the IO cable from the I/O board. Unlock the I/O cable main board connector. Chapter 3...
  • Page 76 Remove the IO cable. Turn the LCD module. Remove the one (1) screw. Step Screw Quantity Screw Type. I/O Board M2*4 Chapter 3...

  • Page 77: Removing The Bluetooth Module

    Turn the LCD module. Lift the inside edge of the I/O board and pull the I/O board away. Removing the Bluetooth Module See “Removing the Upper Cover” on page 57. See “Removing the I/O Board” on page 65. Disconnect the Bluetooth cable from the mainboard. Chapter 3...

  • Page 78: Removing The Led Board

    Disconnect the Bluetooth cable from the Bluetooth module. Pry the Bluetooth module off the adhesive and remove. Removing the LED Board See “Removing the Upper Cover” on page 57. Unlock the LED cable LED board connector. Chapter 3...
  • Page 79 Disconnect the LED cable from the LED board connector. Unlock the LED cable main board connector. Remove the LED cable. Chapter 3...
  • Page 80 Remove the two (2) screws. Step Screw Quantity Screw Type. LED Board M2*4 Remove the LED board. Chapter 3...

  • Page 81: Removing The Crt Board

    Removing the CRT Board See “Removing the Upper Cover” on page 57. Turn the LCD module to expose the CRT board. Remove the one (1) screw. Step Screw Quantity Screw Type. CRT Board M2*4 Chapter 3...
  • Page 82 Lift the CRT board up one (1) centimetre (0.5 inch). CAUTION: Do not lift too high and strain the cable and connector still attached. Turn the CRT board over. Remove the CRT cable. Chapter 3...

  • Page 83: Removing The Mainboard

    Removing the Mainboard See “Removing the Upper Cover” on page 57. See “Removing the I/O Board” on page 65. See “Removing the Bluetooth Module” on page 67. See “Removing the LED Board” on page 68. See “Removing the CRT Board” on page 71. Disconnect the touchscreen cable.
  • Page 84 Disconnect the LCD cable. Disconnect the speaker cable. 10. Remove the two (2) screws. Step Screw Quantity Screw Type. Main Board M2*4 Chapter 3...
  • Page 85 11. Lift up the main board from the inside edge and pull away. 12. Remove the CRT cable. Chapter 3...

  • Page 86: Removing The Thermal Module

    Removing the Thermal Module See “Removing the Mainboard” on page 73. Disconnect the thermal module cable. Loosen the five (5) captive screws. The three (3) captive screws for the CPU connection marked 1,2,3 must be loosened in order: first 3, then 2, then 1. Remove the thermal module.

  • Page 87: Removing The Rtc Battery

    Removing the RTC Battery See “Removing the Mainboard” on page 73. Carefully lift the battery out of the main board. Removing the Speaker Modules See “Removing the Mainboard” on page 73. Remove the two (2) screws. Step Screw Quantity Screw Type. Speaker M2*3 Chapter 3...

  • Page 88: Removing The Lcd Module

    Grasp the speaker housings and remove the speaker module. Removing the LCD Module See “Removing the Mainboard” on page 73. Lift the antenna cable (i) and the LCD cable (ii) away from the retention guide hook. Turn the LCD module ninety (90) degrees. Chapter 3...
  • Page 89 Remove the five (5) screws. Step Screw Quantity Screw Type. LCD Module M2*5 Remove the LCD module. Chapter 3...

  • Page 90: Lcd Module Disassembly Process

    LCD Module Disassembly Process IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.
  • Page 91 Screw List Step Screw Quantity Part No. LCD Bezel M2*5 86.TG607.004 LCD Panel M2*4 86.W0107.003 LCD Brackets M2*2.5 86.TPK07.001 Touchscreen M2*4 86.W0107.003 Board Hinge M2*4 86.W0107.003 Chapter 3...

  • Page 92: Removing The Lcd Bezel

    Removing the LCD Bezel See “Removing the LCD Module” on page 78. Remove the stylus. Remove the screw covers Chapter 3...
  • Page 93 Remove the two (2) screws. Step Screw Quantity Screw Type. LCD Bezel M2*5 Pry up the bezel from the bottom edge. Pry up the bezel sides. Chapter 3...
  • Page 94 Pry up the bezel top edge and remove. Chapter 3...

  • Page 95: Removing The Camera Board

    Removing the Camera Board See “Removing the LCD Bezel” on page 82. Pry up the camera board from the adhesive. Disconnect the camera cable. Chapter 3...

  • Page 96: Removing The Microphone

    Removing the Microphone See “Removing the LCD Bezel” on page 82. Disconnect the microphone cable. Pry up the microphone from the adhesive. Removing the LCD Panel See “Removing the Camera Board” on page 85. See “Removing the Microphone” on page 86. WARNING:The edges of the touchscreen surface are sharp and care should be taken when handling the panel.
  • Page 97 Unlock the touchscreen FCP. Disconnect the touchscreen cable. Remove the four (4) screws. Step Screw Quantity Screw Type. Touchscreen Board M2*4 Chapter 3...

  • Page 98: Removing The Lcd Cable

    Lift up the panel (1) and disconnect the touchscreen FCP (2). Remove the LCD cable from the retention guide hook. Remove the LCD panel. Removing the LCD Cable See “Removing the Microphone” on page 86. Turn the LCD panel face down on a dry clean soft surface. Chapter 3...
  • Page 99 Pull the camera cable from the adhesive. Lift up the LCD connector clear protective cover. Disconnect the LCD connector. Chapter 3...
  • Page 100 Pull up the LCD cable from the adhesive. Pull the touchscreen cable from the adhesive. Chapter 3...

  • Page 101: Removing The Lcd Brackets

    Removing the LCD Brackets See “Removing the Microphone” on page 86. Remove the four (4) screws from the left and right brackets. Step Screw Quantity Screw Type. LCD Panel Brackets M2*2.5 Remove the brackets. Chapter 3...

  • Page 102: Removing The Touchscreen Board

    Removing the Touchscreen Board See “Removing the LCD Panel” on page 86. Remove the two (2) screws. Step Screw Quantity Screw Type. Touchscreen Board M2*4 Remove the touchscreen board. Chapter 3...

  • Page 103: Removing The Hinge

    Removing the Hinge See “Removing the LCD Panel” on page 86. Remove the three (3) screws. Step Screw Quantity Screw Type. Hinge M2*3 Remove the hinge. Chapter 3...

  • Page 104: Removing The Antennas

    Removing the Antennas See “Removing the Microphone” on page 86. See “Removing the Touchscreen Board” on page 92. See “Removing the Hinge” on page 93. Peel the antenna foil off the cover. Peel the antenna off the adhesive. Chapter 3...
  • Page 105 Remove the antenna cable from the retention guide hooks. Peel the antenna foil off the cover. Chapter 3...
  • Page 106 Peel the antenna off the adhesive. Remove the antenna cable from the retention guide hooks. 10. Remove both antenna cables from the cover. Chapter 3...

  • Page 107: Lcd Reassembly Procedure

    LCD Reassembly Procedure Replacing the Antennas Lay the two (2) cables under the retention guide exit hook. Lay the left side cable under the retention guide hooks. Adhere the left antenna pad (black cable) to the cover. Chapter 3...

  • Page 108: Replacing The Hinge

    Lay the right side cable under the retention guide hooks. Adhere the right side antenna pad (yellow cable) to the cover. Replacing the Hinge Place the hinge on the cover. Chapter 3...

  • Page 109: Replacing The Touchscreen Board

    Replace the three (3) screws. Step Screw Quantity Screw Type. Hinge M2*3 Replacing the Touchscreen Board. Place the touchscreen board onto the cover. Chapter 3...

  • Page 110: Replacing The Lcd Brackets

    Replace the two (2) screws. Step Screw Quantity Screw Type. Touchscreen Board M2*4 Replacing the LCD Brackets Place the two (2) brackets on the panel paying attention to the correct orientation. Chapter 3...

  • Page 111: Replacing The Lcd Cable

    Replace the four (4) screws. Step Screw Quantity Screw Type. LCD Panel Brackets M2*2.5 Replacing the LCD Cable Adhere the touchscreen cable to the panel. Chapter 3...
  • Page 112 Adhere the LCD cable to the panel. Connect the LCD connector to the panel. Adhere the clear protective cover over the LCD connector. Chapter 3...

  • Page 113: Replacing The Lcd Panel

    Adhere the camera cable to the panel. Replacing the LCD Panel Lay the LCD cable first through the hinge. Lay the antenna cable through the hinge. Chapter 3...
  • Page 114 Connect the touchscreen FCP (1) and lay the panel down in the cover (2). Replace the four (4) screws. Step Screw Quantity Screw Type. LCD Panel M2*4 Connect the touchscreen cable. Chapter 3...

  • Page 115: Replacing The Microphone

    Lock the touch screen FCP. Replacing the Microphone. Adhere the microphone to the cover. Connect the microphone cable. Chapter 3...

  • Page 116: Replacing The Camera Board

    Make sure the cable tie is tucked securely under the panel. Replacing the Camera Board Connect the camera board to the connector. Adhere the camera board to the cover. Chapter 3...

  • Page 117: Replacing The Lcd Bezel

    Replacing the LCD Bezel Place the bezel on the cover. Press down on the bezel top edge. Press down the bezel sides. Chapter 3...
  • Page 118 Press down the bezel bottom edge. Replace the two screws. Step Screw Quantity Screw Type. LCD Bezel M2*5 Replace the screw covers. Chapter 3...
  • Page 119 Insert the stylus. Chapter 3...

  • Page 120: Main Unit Reassembly Process

    Main Unit Reassembly Process Replacing the LCD Module Lay the cables into the retention guides. The LCD cable first, then antenna cable on top. Replace the five screws (5). Step Screw Quantity Screw Type. LCD Module M2*4 Chapter 3...
  • Page 121 Turn the LCD module. Lay the LCD cable in the retention guide. Lay the antenna cable in the retention guide. Chapter 3...

  • Page 122: Replacing The Rtc Battery

    Replacing the RTC Battery Push the RTC battery into the holder. Replacing the Thermal Module IMPORTANT: Ensure all heat pads are in place before replacing the Thermal Module. The following thermal pads are approved for use: Eapus XR-PE • Remove all traces of thermal grease or pad adhesive from the CPU and thermal module using a lint-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent.

  • Page 123: Replacing The Speakers

    Tighten the five (5) captive screws. First tighten the CPU captive screws in order: 1 then 2 then 3. Then tighten the two (2) other screws. Connect the thermal module cable. Replacing the Speakers. Lay the speaker cables into the retention guides and apply glue on the retention guide locations. Chapter 3...
  • Page 124 Place the speaker modules onto the bottom cover. Replace the two (2) screws. Step Screw Quantity Screw Type. Speaker M2*3 Chapter 3...

  • Page 125: Replacing The Mainboard

    Replacing the Mainboard Connect the CRT board cable. Replace the mainboard into the bottom cover inserting the external connector side first. Replace the two (2) screws. Step Screw Quantity Screw Type. Mainboard M2*4 Chapter 3...
  • Page 126 Connect the speaker connector. Connect the LCD connector. Adhere the clear protective LCD connector cover. Chapter 3...

  • Page 127: Replacing The Crt Board

    Connect the touchscreen cable. Replacing the CRT Board. Connect the CRT cable. Turn the CRT board over. Chapter 3...

  • Page 128: Replacing The Led Board

    Place the CRT board into the cover. Replace the one (1) screw. Step Screw Quantity Screw Type. CRT Board M2*4 Replacing the LED Board Place the LED board onto the cover. Chapter 3...
  • Page 129 IMPORTANT:Take special care that the slider switch is properly aligned in the bottom case switch cover. Replace the two (2) screws. Step Screw Quantity Screw Type. LED Board M2*4 Replace the LED board cable in the main board connector. Chapter 3...
  • Page 130 Lock the mainboard connector. Replace the LED board cable in the LED board connector. Lock the LED board connector. Chapter 3...

  • Page 131: Replacing The Bluetooth Module

    Replacing the Bluetooth Module Adhere the Bluetooth module to the bottom cover. Connect the Bluetooth cable to the Bluetooth module. Connect the Bluetooth cable to the main board. Chapter 3...

  • Page 132: Replacing The I/O Board

    Replacing the I/O Board Replace the I/O board inserting the external port side first. NOTE: Ensure the power slide switch is properly aligned in the switch cover. Turn the LCD module. Chapter 3...
  • Page 133 Replace the one (1) screw. Step Screw Quantity Screw Type. I/O Board M2*4 Turn the LCD module. Replace the I/O cable in the main board connector. Chapter 3...
  • Page 134 Lock the main board connector. Replace the I/O cable in the IO board. Lock the I/O board connector. Chapter 3...

  • Page 135: Replacing The Button Board

    Replacing the Button Board Replace the button board. Replace the two (2) screws. Step Screw Quantity Screw Type. Button Board M2*3 Replace the touchpad cable in the touchpad connector. Chapter 3...
  • Page 136 Lock the touchpad connector. Adhere the touchpad cable to the upper cover. Replace the touchpad cable in the button board connector. Chapter 3...
  • Page 137 Lock the button board connector. Replace the button board cable. Adhere the button board cable to the upper cover. Chapter 3...

  • Page 138: Replacing The Upper Cover

    10. Connect the button board cable to the button board connector. 11. Lock the button board connector. Replacing the Upper Cover Replace the upper cover. Chapter 3...
  • Page 139 Press down on the left and right sides of the upper cover. Press down on the bottom edge of the upper cover Connect the button board cable. Chapter 3...
  • Page 140 Lock the button board cable. Replace the ten (10) screws in the upper cover. Step Screw Quantity Screw Type. Upper Cover M2*5 (Red Call Out) M2*2.5 (Green Call Out) Chapter 3...

  • Page 141: Replacing The Hinge Covers

    Turn the computer over and replace the twenty-two (22) screws in the lower cover. Step Screw Quantity Screw Type. Lower Cover M2*5 (Red Call Out) M2*4 (Green Call Out) Replacing the Hinge Covers Replace the hinge bezel. Chapter 3...
  • Page 142 Replace the hinge cap. Replace the three (3) screws. Step Screw Quantity Screw Type. Hinge Covers M2*3 Chapter 3...

  • Page 143: Replacing The Keyboard

    Replacing the Keyboard Replace the keyboard FCP. Lock the keyboard FCP. Flip the keyboard over and insert the front edge of the keyboard. Chapter 3...

  • Page 144: Replacing The 3G Module

    Press down the keyboard top edge. Replacing the 3G Module Replace the 3G module. Chapter 3...
  • Page 145 Replace the one (1) screw. Step Screw Quantity Screw Type. 3G Module M2*3 Connect the cables (Blue cable connects to Aux). Chapter 3...

  • Page 146: Replacing The Wlan Module

    Replacing the WLAN Module Replace the WLAN card. Replace the one (1) screw. Step Screw Quantity Screw Type. WLAN M2*3 Connect the cables (Black cable connects to Main). Chapter 3...

  • Page 147: Replacing The Dimm

    Replacing the DIMM Replace the DIMM module. Press down the DIMM module to lock into place. Replacing the Hard Disk Drive Replace the HDD FCP. Chapter 3...
  • Page 148 Replace the HDD in the bay. Adhere the black tape. Replace the HDD FCP. Chapter 3...

  • Page 149: Replacing The Module Cover

    Lock the HDD FCP. Replacing the Module Cover Insert the side of the module cover into the slots. Chapter 3...
  • Page 150 Replace the module, pressing firmly around the edges. Tighten the six (6) captive screws. Chapter 3...

  • Page 151: Replacing The Sim Card

    Replacing the SIM Card Insert the SIM card into the slot. Replacing the Battery Insert the battery outer edge into the slots. Push the battery down into place. Chapter 3...

  • Page 152: Replacing The Dummy Card

    Lock the battery. Replacing the Dummy Card Insert the dummy card into the slot. Chapter 3...

  • Page 153: Troubleshooting

    Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 154: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Start Swap AC /Battery Swap AC /Battery Check Check to try to try AC/Battery AC/Battery Power on...

  • Page 155: No Display Issue

    No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: START Replace LCD LCD Module OK? Panel and Go to No Power Cable Power On ? troubleshooting step Reconnect...

  • Page 156: Random Loss Of Bios Settings

    If the computer boots correctly, add the devices one by one until the failure point is discovered. Reseat the memory modules. Remove the drives (see “Disassembly Process” on page 34). If the Issue is still not resolved, see “Online Support Information” on page 165. Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem.

  • Page 157: Lcd Failure

    If the Issue is still not resolved, see “Online Support Information” on page 165. LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace non- defective FRUs: Start Start Swap Swap Check LCD...

  • Page 158: Built-In Keyboard Failure

    Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Keyboard properly Disconnect and connected? reconnect Keyboard functioning? Replace Keyboard Replace mainboard Chapter 4...

  • Page 159: Touchpad Failure

    TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Re-assemble the Re-assemble the Check M/B T/P Check M/B T/P T/P FFC to M/B T/P FFC to M/B Swap/Reassemble Swap/Reassemble...

  • Page 160: Internal Speaker Failure

    Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Re-assemble the Re-assemble the Check M/B SPK Check M/B SPK SPK cable to M/B SPK cable to M/B cable cable...

  • Page 161: Internal Microphone Failure

    Remove and recently installed hardware or software. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10. Reinstall the Operating System. 11.

  • Page 162: Hdd Not Operating Correctly

    Select the microphone type from the list and click Next. Follow the onscreen prompts to complete the test. If the Issue is still not resolved, see “Online Support Information” on page 165. HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices.

  • Page 163: Usb Failure (Right Up/Down Side)

    USB Failure (Right up/down side) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Re-assemble the Re-assemble the Check USB/B to Check USB/B to USB/B cable to M/B USB/B cable to M/B M/B cable...

  • Page 164: Intermittent Problems

    Issue” on page 144.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...

  • Page 165: Post Codes

    Post Codes These tables describe the Post Codes and components of the POST process. Sec: NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) MTRR setup Enable cache Establish cache tags Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0. 0xCF Cache Init Finished Memory:...
  • Page 166 Verify burst length of 8 is supported by all DIMMs Determine the smallest tWR supported by all DIMMs Determine DIMM size parameters Program the correct system memory frequency Determine and set the mode of operation for the memory channels Program clock crossing registers Disable Fast Dispatch Program the DRAM Row Attributes and DRAM Row Boundary registers Program the DRAM Bank Architecture register...
  • Page 167 BDS & Specific action: Report the legacy boot is happening Wake up the APs Initialize SMM Private Data and relocate BSP SMBASE PC init begin at the stage1 Report every memory range do the hard ware ECC init Report status code of every memory range Get the root bridge handle Notify pci bus driver starts to program the resource Reset the host controller...
  • Page 168 Mouse disable Detect PS2 mouse 0x9A 0x9B Report that the mouse is being enabled 0xB8 Peripheral removable media reset(ex:IsaFloppy, USB device) 0xB9 Peripheral removable media disable 0xBB Peripheral removable media enable Report Status Code here for DXE_ENTRY_POINT once it is available Report that ExitBootServices() has been called Runtime driver set virtual address map Each PEIM entry point used in 80_PORT...
  • Page 169 PEI_S3_RESUME PEI_CLOCK_GEN PEI_OP_PRESENCE PEI_TPM_TCG PEI_FIND_FV PEI_H2O_DEBUG_IO PEI_H2O_DEBUG_COMM PEI_SMM_CONTROL 0x19~0x1F PEI_RESERVED 0x20~0x2E PEI_OEM_DEFINED 0x2F PEI_DXE_IPL Each Driver entry point used in 80_PORT RESERVED DXE_CRC32_SECTION_EXTRACT SCRIPT_SAVE ACPI_S3_SAVE SMART_TIMER JPEG_DECODER PCX_DECODER HT_CPU / MP_CPU LEGACY_METRONOME FTWLITE 0x3A RUN_RIME 0x3B MONOTONIC_COUNTER 0x3C WATCH_DOG_TIMER Chapter 4...
  • Page 170 0x3D SECURITY_STUB DXE_CPU_IO CF9_RESET PC_RTC STATUS_CODE VARIABLE EMU_VARIABLE DXE_CHIPSET_INIT DXE_ALERT_FORMAT PCI_HOST_BRIDGE PCI_EXPRESS DXE_SB_INIT IDE_CONTROLLER 0x4A SATA_CONTROLLER 0x4B SB_SM_BUS 0x4C ISA_ACPI_DRIVER 0x4D ISA_BUS ISA_SERIAL IDE_BUS PCI_BUS BOOT_PRIORITY FVB_SERVICE ACPI_PLATFORM PCI_HOT_PLUG DXE_PLATFORM Chapter 4...
  • Page 171 PLATFORM_IDE SMBIOS MEMORY_SUB_CLASS MISC_SUB_CLASS 0x5A CON_PLATFORM 0x5B SAVE_MEMORY_CONFIG 0x5C ACPI_SUPPORT 0x5D CON_SPLITTER_UGA_VGA / CON_SPLITTER VGA_CLASS DATA_HUB DISK_IO MEMORY_TEST CRISIS_RECOVERY LEGACY_8259 LEGACY_REGION LEGACY_INTERRUPT BIOS_KEYBOARD BIOS_VEDIO MONITER_KEY LEGACY_BIOS 0x6A LEGACY_BIOS_PLATFORM 0x6B PCI_PLATFORM 0x6C ISA_FLOOPY 0x6D PS2_MOUSE USB_BOT USB_CBI0 Chapter 4...
  • Page 172 USB_CBI1 USB_KB USB_MASS_STORAGE BUS_PCI_UHCI USB_MOUSE USB_BUS SETUP_UTILITY FW_BLOCK_SERVICE USB_LEGACY_PLATFORM GRAPHICS_CONSOLE 0x7A TERMINAL 0x7B DATA_HUB_STD_ERR 0x7C 0x7D PARTITION ENGLISH FRENCH HII_DATABASE SETUP_BROWSER OEM_SETUP_BROWSER OEM_BADGING_SUPPORT LEGACY_MOUSE BIOS_SNP16 BUS_PCI_UNDI SETUP_MOUSE OEM_SETTING Chapter 4...
  • Page 173 MONITOR_KEY 0x8A PLATFORM_BDS 0x8B FAULT_TOLERANT_WRITE 0x8C UPDATE_DISPATCHER 0x8D CHINESE TPM_S3_Resume USB_EHCI SNP_32_64 PXE_BC PXE_DHCP4 0x94~0x9F RESERVED 0xA0 DXE_H2O_DEBUG_IO 0xA1 DXE_H2O_DEBUG_IO 0xA2 DXE_TPM_TCG 0xA3 DXE_TPM_PHYSICAL_PRESENCE 0xA4 DXE_OEM_SERVICE 0xA5 DXE_EVENT_LOG 0xA6 DXE_ SECURITY_HDD_PASSWORD_SERVICE 0xA7 DXE_LAN_ASF_INIT 0xA8 DXE_BUS_PCI_SERIAL 0xA9 DXE_LAN_IDER_CONTROLLER 0xAA DXE_LAN_AMT 0xAB DXE_ SECURITY_SYSTEM_PASSWORD_SERVICE 0xAC DXE_ SECURITY_ PASSWORD_CONSOLE...
  • Page 174 0xC1 SMM_CONTROL 0xC2 SMM_BASE 0xC3 SMMAP 0xC4 SMMCORE 0xC5 SMM_DISPATCH 0xC6 SMM_START 0xC7 SMM_RUNTIME 0xC8 SB_SMM_DISPATCH 0xC9 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xCB SMM_SB_S3_SAVE 0xCC SMM_PLATFORM 0xCD SMM_GMCH_MBI 0xCE SMM_FW_BLOCK_SERVICE 0xCF SMM_VARIABLE 0xD0 SMM_IHISI 0xD1 SMM_INT15_MICROCODE 0xD2 SMM_PNP 0xD3 SMM_USB_LEGACY 0xD4 SMM_INT13_HDD 0xD5 SMM_INIT_PPM 0xD6...

  • Page 175: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Mainboard Top View Item Description Item Description DC-in LED connector Battery connector CN17 USB connector LCD connector CN18 HDMI Touchscreen connector Keyboard connector Bluetooth connector Touchpad connector Speaker connector Card reader board connector Chapter 5...

  • Page 176: Mainboard Bottom View

    Mainboard Bottom View Item Description Item Description HDD connector CN17 USB connector JSIM1 SIM card connector CN14 RTC battery connector Battery connector CN13 Mini card for 3G CN16 CN10 Mini card for WLAN DC-in CN22 DRR2 DIMM2 CN23 DDR2 DIMM1 North Bridge GS45 SB ICH9M CN18...

  • Page 177: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provides a procedure for clearing the password and BIOS. The Hardware Open Gap on the main board clears the CMOS of all user settings and restores factory defaults. Mainboard CMOS Discharge Discharging the CMOS clears all user settings. Disassemble the notebook and take out the Mainboard.

  • Page 178: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block The BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to the factory settings if a BIOS flash process fails.

  • Page 179: Fru (Field Replaceable Unit) List

    Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 180 Item Description Acer Part No. Battery Module Chassis Assembly PCB Assembly Hard Disk Drive Assembly KH.16001.042 RAM DDR3 Module KN.1GB0B.019 WLAN Module KI.SPH01.005 Adapter AP.03001.001 Bluetooth Module BH.21100.004 3G Module Chapter 6...

  • Page 181: Fru List

    Fru List CATEGORY PART NAME ACER PART NO. ADAPTER ADAPTER DELTA 30W 19V 1.7X5.5X11 BLACK ADP-30JH BA LF AP.03001.001 ADAPTER LITE-ON 30W 1.7X5.5X11 BLACK PA-1300-04AC LF AP.03003.001 ADAPTER HIPRO 30W 19V 1.7X5.5X11 BLACK HP-A0301R3 AP.0300A.001 B1LF LF BATTERY BOARD Foxconn Bluetooth FOX BRM 2046 BT2.1 BT.21100.006 ->...
  • Page 182 CATEGORY PART NAME ACER PART NO. SD DUMMY CARD BK 42.BCC07.004 Chapter 6...
  • Page 183 CATEGORY PART NAME ACER PART NO. SATA HDD/HARD DISK DRIVE HDD SEAGATE 2.5" 5400rpm 160GB ST9160314AS Wyatt SATA KH.16001.042 LF F/W:0001SDM1 HDD TOSHIBA 2.5" 5400rpm 160GB MK1655GSX Libra SATA LF KH.16004.006 F/W: FG011J HDD HGST 2.5" 5400rpm 160GB HTS545016B9A300 Panther B KH.16007.026...
  • Page 184 Keyboard ACER NT1T JM11 87KS Black UK Texture KB.I110A.025 Keyboard ACER NT1T JM11 86KS Black US International Texture KB.I110A.026 Keyboard ACER NT1T JM11 86KS Black US International w/ KB.I110A.027 Hebrew Texture Keyboard ACER NT1T JM11 87KS Black US w/ Canadian French KB.I110A.028 Texture Chapter 6...
  • Page 185 CATEGORY PART NAME ACER PART NO. LCD PANEL LED LCD AUO 11.6" WXGA Glare B116XW02 V0 1A (3G) LF LK.11605.003 200nit 8ms 500:1 LED LCD SAMSUNG 11.6" WXGA Glare LTN116AT01-A01 LF LK.11606.001 200nit 8ms LED LCD LPL 11.6" WXGA Glare LP116WH1-TLA1 LF 200nit 8ms LK.11608.001...
  • Page 186 Screwlist CATEGORY PART NAME ACER PART NO. SCREW SCREW M2.0*3.0-I(BKAG)(NYLOK IRON 86.ARE07.002 SCREW SCREW 2.0*4.0 86.W0107.003 SCREW SCREW M2.0*2.5-I(BUWZN) 86.TPK07.001 SCREW SCREW M2*5-I(BZN)(NYLOK) 86.TG607.004 SCREW SCREW M2.0*4-I(BZN)(NYLOK)IRON 86.S6507.003 Chapter 6...

  • Page 187: Model Definition And Configuration

    Appendix A Model Definition and Configuration Country Acer Part No Description GCTWN LX.PND02.003 AS1420P-232G25n W7HP64ATTW1 MC CMSU230 UMACbb 1*2G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_TC11 Australia/ LX.PND02.002 AS1420P-232G25n W7HP64ATAU1 MC CMSU230 UMACbb 1*2G/250/BT/6L2.8/5R/ Zealand CB_bgn_0.3D_AU_ES61 S2.PND02.001 AS1420P-232G16n W7HP64AWW1 MC CMSU230 UMACbb 2*1G/160/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES62 France LX.PND02.001...
  • Page 188 Country Acer Part No Description Spain LX.PL902.045 AS1420P-232G25n W7HP64ATES1 MC CMSU230 UMACkk 1*2G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AUk_ES51 Russia LX.PL902.044 AS1420P-232G25i W7HP64RUATRU1 MC CMSU230 UMACkk 1*2G/250/6L2.8/5R/ CB_bg_0.3D_AUk_RU11 Russia LX.PL902.043 AS1420P-232G16i W7HP64RUATRU1 MC CMSU230 UMACkk 1*2G/160/BT/6L2.8/5R/ CB_bg_0.3D_AU_RU11 Russia LX.PL902.042 AS1420P-232G25i W7HP64RUATRU1 MC CMSU230 UMACkk 1*2G/250/BT/6L2.8/5R/ CB_bg_0.3D_AU_RU11...
  • Page 189 Country Acer Part No Description Holland LX.PL902.017 AS1420P-232G25n W7HP64ATNL1 MC CMSU230 UMACkk 1*2G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_NL11 Eastern LX.PL902.016 AS1420P-232G25n W7HP64ATEU7 MC CMSU230 Europe UMACkk 1*2G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ENQ1 Czech LX.PL902.015 AS1420P-232G25n W7HP64ATCZ2 MC CMSU230 UMACkk 1*2G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_SK11 Denmark LX.PL902.014 AS1420P-232G25n W7HP64ATDK2 MC CMSU230 UMACkk 1*2G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ENS1...
  • Page 190 Country Acer Part No Description S2.PL907.002 AS1420P-232G25n W7UT64AWW1 MC CMSU230 UMACkk 2*1G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES62 S2.PNE02.001 AS1420P-232G25n W7HP64AWW1 MC CMSU230 UMACrr 2*1G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES62 S2.PNG02.001 AS1420P-232G25n W7HP64AWW1 MC CMSU230 UMAGCbb 2*1G/250/BT/6L2.8/5R/ CB_bgn_0.3D_E77W_AU_ES62 LX.PNF07.001 AS1420P-232G25n W7UT64AUS1 MC CMSU230 UMAGCkk 1*2G/250/BT/6L2.8/5R/ CB_bgn_0.3D_E77MS_AU_ENP1 S2.PNF02.001 AS1420P-232G25n W7HP64AWW1 MC CMSU230 UMAGCkk 1*2G/250/BT/6L2.8/5R/...
  • Page 191 Country Acer Part No Description Singapore LX.PNB02.005 AS1820PTZ-413G32n W7HP64ATSG1 MC PMDSU41 UMACbb 2G+1G/320/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES61 Singapore LX.PNB02.004 AS1820PTZ-412G25n W7HP64ATSG1 MC PMDSU41 UMACbb 1*2G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES61 Singapore LX.PNB02.003 AS1820PTZ-412G16n W7HP64ATSG1 MC PMDSU41 UMACbb 1*2G/160/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES61 Spain LX.PNB02.002 AS1820PTZ-413G32n W7HP64ATES1 MC PMDSU41 UMACbb 2G+1G/320/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES51...
  • Page 192 Country Acer Part No Description Singapore LX.PNA02.007 AS1820PTZ-413G25n W7HP64ATSG1 MC PMDSU41 UMACkk 2G+1G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES61 Singapore LX.PNA02.006 AS1820PTZ-413G16n W7HP64ATSG1 MC PMDSU41 UMACkk 2G+1G/160/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES61 Singapore LX.PNA02.004 AS1820PTZ-412G25n W7HP64ATSG1 MC PMDSU41 UMACkk 1*2G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES61 Singapore LX.PNA02.003 AS1820PTZ-412G16n W7HP64ATSG1 MC PMDSU41 UMACkk 1*2G/160/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES61...
  • Page 193 Country Acer Part No Description Singapore LX.PNC02.003 AS1820PTZ-412G16n W7HP64ATSG1 MC PMDSU41 UMACrr 1*2G/160/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES61 Spain LX.PNC02.002 AS1820PTZ-413G32n W7HP64ATES1 MC PMDSU41 UMACrr 2G+1G/320/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES51 S2.PNC02.001 AS1820PTZ-414G25n W7HP64AWW1 MC PMDSU41 UMACrr 2*2G/250/BT/6L2.8/5R/ CB_bgn_0.3D_AU_ES62 France LX.PNC02.001 AS1820PTZ-414G32n W7HP64ATFR1 MC PMDSU41 UMACrr 2*2G/320/BT/6L2.8/5R/ CB_bgn_0.3D_AU_FR21 S2.PN802.001...
  • Page 194 Country Acer Part No Description Singapore LX.PN402.009 AS1820PT-734G32n W7HP64ATSG1 MC C2DSU730 UMACbb 2*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES61 Singapore LX.PN402.008 AS1820PT-734G25n W7HP64ATSG1 MC C2DSU730 UMACbb 2*2G/250/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES61 Singapore LX.PN402.007 AS1820PT-733G25n W7HP64ATSG1 MC C2DSU730 UMACbb 2G+1G/250/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES61 Singapore LX.PN402.006 AS1820PT-732G16n W7HP64ATSG1 MC C2DSU730 UMACbb 1*2G/160/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES61...
  • Page 195 Country Acer Part No Description South LX.PN302.032 AS1820PT-734G32n EM W7HP64EMATZA4 C2DSU730 Africa MC UMACkk 2*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES61 South LX.PN302.037 AS1820PT-734G32n EM W7HP64EMATZA1 C2DSU730 Africa MC UMACkk 2*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES81 South LX.PN302.031 AS1820PT-734G32n EM W7HP64EMATZA2 C2DSU730 Africa MC UMACkk 2*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES61 CHIN China LX.PN302.057...
  • Page 196 Country Acer Part No Description Singapore LX.PN302.045 AS1820PT-734G50n W7HP64ATSG1 MC C2DSU730 UMACkk 2*2G/500_L/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES61 LX.PN302.044 AS1820PT-734G25n W7HP64ATGB1 MC C2DSU730 UMACkk 2*2G/250/BT/6L2.8/5R/ CB_n2_0.3D_AU_EN11 France LX.PN302.042 AS1820PT-734G50n W7HP64ATFR1 MC C2DSU730 UMACkk 2*2G/500_L/BT/6L2.8/5R/ CB_n2_0.3D_AU_FR21 S2.PN302.001 AS1820PT-734G32n W7HP64AWW1 MC C2DSU730 UMACkk 2*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES62 Canada LX.PN302.041...
  • Page 197 Country Acer Part No Description Spain LX.PN302.020 AS1820PT-734G32n W7HP64ATES1 MC C2DSU730 UMACkk 2*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES51 Italy LX.PN302.017 AS1820PT-734G32n W7HP64ATIT1 MC C2DSU730 UMACkk 2*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AU_IT11 Eastern LX.PN302.009 AS1820PT-734G32n W7HP64ATEU5 MC C2DSU730 Europe UMACkk 2*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AU_PL71 Holland LX.PN302.014 AS1820PT-734G32n W7HP64ATNL1 MC C2DSU730 UMACkk 2*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AU_NL11...
  • Page 198 Country Acer Part No Description Philippines LX.PN502.011 AS1820PT-732G25n EM W7HP64EMATPH1 C2DSU730 MC UMACrr 1*2G/250/BT/6L2.8/5R/ CB_n2_0.3D_AU_ES61 CHIN Hong Kong LX.PN502.013 AS1820PT-732G32n W7HP64ATHK2 MC C2DSU730 UMACrr 1*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AUr_ZH34 CHIN China LX.PN502.012 AS1820PT-734G32n W7HP64SCATCN1 MC C2DSU730 UMACrr 2*2G/320/BT/6L2.8/5R/ CB_n2_0.3D_AUr_SC14 Singapore LX.PN502.010 AS1820PT-734G25n W7HP64ATSG1 MC C2DSU730 UMACrr 2*2G/250/BT/6L2.8/5R/...
  • Page 199 Country Acer Part No Description Australia/ LX.PLN02.008 AS1820PT-732G25n W7HP64ATAU1 MC C2DSU730 UMAGCkk 1*2G/250/BT/6L2.8/5R/ Zealand CB_n2_0.3D_E77W_AU_ES61 LX.PLN02.010 AS1820PT-733G16n W7HP64ATGB1 MC C2DSU730 UMAGCkk 2G+1G/160/BT/6L2.8/5R/ CB_n2_0.3D_E77W_AUk_EN11 Germany LX.PLN02.007 AS1820PT-734G50n W7HP64ATDE1 MC C2DSU730 UMAGCkk 2*2G/500_L/BT/6L2.8/5R/ CB_n2_0.3D_E77W_AU_DE11 Australia/ LX.PLN02.006 AS1820PT-734G50n W7HP64ATAU1 MC C2DSU730 UMAGCkk 2*2G/500_L/BT/6L2.8/5R/ Zealand CB_n2_0.3D_E77W_AU_ES61...
  • Page 200 Appendix A...

  • Page 201: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 202 SATA LF F/W:11.01A11 N500GB5.4KS HDD WD 2.5" 5400rpm 500GB WD5000BEVT-22ZAT0 ML250 SATA LF F/W:01.01A01 ACER NT1T Keyboard ACER NT-1T JV11 Internal 11 Standard Black NONE Texture Atheros AR8131L Atheros AR8131L NLED11.6WXGAG LED LCD AUO 11.6" WXGA Glare B116XW02 V0 1A (3G) LF 200nit 8ms 500:1 NLED11.6WXGAG...
  • Page 203 BRAND Type Description SAMSUNG NLED11.6WXGAG LED LCD SAMSUNG 11.6" WXGA Glare LTN116AT01-A01 LF 200nit 8ms A-DATA SO2GBIII10 Memory A-DATA SO-DIMM DDRIII 1066 2GB HY7YG1B1674ZM LF 128*8 0.065um ELPIDA SO1GBIII10 Memory ELPIDA SO-DIMM DDRIII 1066 1GB EBJ10UE8BDS0- AE-F LF 128*8 0.065um ELPIDA SO2GBIII10 Memory ELPIDA SO-DIMM DDRIII 1066 2GB EBJ21UE8BDS0-...

  • Page 204: Ms Compatibility Test Report

    Pass Pass Pass Pass Pass CMV CM-930D 17" (1280*1024) Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass ACER AL2423W (1920*1200) Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Gateway TV 26" (1280*768) Pass Pass Pass Pass...
  • Page 205 Driver Graceful Surprise Cold Hibernate Hibernate Bug NO. / Test Item Level Reboot Expected Result Initial Removal Insert Removal Insert Removal Insert Removal Insert Comment USB Port Keyboard 1. Hot plug in a USB keyboard. i-rocks KR-6910 KeyPad Pass Pass Pass Pass Pass...
  • Page 206 Driver Graceful Surprise Cold Hibernate Hibernate Bug NO. / Test Item Level Reboot Expected Result Initial Removal Insert Removal Insert Removal Insert Removal Insert Comment 1. Connect a mouse,printer and keyboard to the HUB Generic 4-port USB 2.0 HUB Pass Pass Pass Pass...
  • Page 207 Driver Graceful Surprise Cold Hibernate Hibernate Bug NO. / Test Item Level Reboot Expected Result Initial Removal Insert Removal Insert Removal Insert Removal Insert Comment XD Card 1. Insert XD Card. Should be a driver letter pop up in my FUJIFILM XD M-Type 1GB Pass Pass...
  • Page 208 Driver Graceful Surprise Cold Hibernate Hibernate Bug NO. / Test Item Level Reboot Expected Result Initial Removal Insert Removal Insert Removal Insert Removal Insert Comment Additional S/W AP Install the software and check the function works, No erro Microsoft Office2010 Pass SPECviewperf 10 or later ( OpenGL Tool) Works 9.0 or later...

  • Page 209: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.

  • Page 211: Index

    Index External Module Disassembly Flowchart 41 Antennas Removing 94 Features FLASH Utility Battery Pack Flash Utility Removing 42 BIOS FRU (Field Replaceable Unit) List ROM type 17 vendor 17 Version 17 Hard Disk Drive Module – BIOS Utility Removing 45 Advanced 26 Hibernation mode Boot 29...
  • Page 212 LCD Panel Internal Microphone 151 Internal Speakers 150 Removing 86 LCD Failure 147 No Display 145 ODD 153 Main Unit Disassembly Other Failures 153 Flowchart 51 Power On 144 Touch Pad 149 Mainboard USB 153 Removing 115 media access on indicator 8 Undetermined Problems Memory Check Upper Cover...

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