PRODUCT SPECIFICATIONS
Shock and Vibration
Reliability Specifications
Annual Return Rate
< 1.5%
Quality Acceptance Rate
< 500 DPPM
Start/Stop Cycles
50,000 (minimum)
Data Reliability
14
< 1 per 10
bits read
Component Design Life
5 years (minimum)
3 – 4
Annual Return Rate (ARR) indicates the average against products
shipped. ARR includes all reasons for returns (failures, handling
damage, NDF), but does not include inventory credit returns.
The quality acceptance rate indicates the percentage of Maxtor
products successfully installed by our customers, and/or the number
of defective parts per million (DPPM) encountered during the entire
installation process.
This indicates the minimum cycles for reliable start/stop function at a
60% confidence level.
Data errors (non-recoverable). Average data error rate allowed with all
error recovery features activated.
Component design life is defined as a.) the time period before
identified wear-out mechanisms impact the failure rate, or b.) the time
period up to the wear-out point when useful component life expires.