Whirlpool WTW4715EW Use And Care Manual page 12

Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
If you experience
Washer not performing as expected (cont.)
Dry spots on load
after cycle.
Incorrect or wrong
wash or rinse
temperatures.
Load not rinsed.
Sand, pet hair, lint,
etc. on load after
washing.
Load is tangling.
Not cleaning or
removing stains.
12
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
High speed spins extract more
moisture than traditional top-load
washers.
Washer may be tightly packed.
Added extra garments to the load
after the sensing/fill phase.
Check for proper water supply.
Energy saving controlled
wash temperatures.
Check for proper water supply.
Not using HE detergent or using too
much HE detergent.
Washer not loaded as recommended. The washer is less efficient at rinsing when tightly packed.
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Washer not loaded as recommended. See "Using Your Washer" section.
Added more water to washer.
The high spin speeds combined with air flow during the final
spin can cause items near the top of the load to develop dry
spots during the final spin. This is normal.
Use Bulky Items/Sheets or Deep Water Wash cycle for higher
water fill. See "Cycle Guide" to match your load with the best
cycle.
Add only 1 or 2 additional garments after washer has started.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet and
have both hot and cold water flowing to inlet valve.
Check that inlet-valve screens are not clogged.
Remove any kinks in hoses.
This washer uses cooler wash and rinse water temperatures than
your previous washer. This includes cooler hot and warm washes.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
detergent directions based on load size and soil level.
Change the Rinse option to 2.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Use Bulky Items/Sheets or Deep Water Wash cycle for higher
water fill. See "Cycle Guide" to match your load with the best
cycle.
Add 2 Rinses to the selected cycle and/or use Heavy Duty or
Deep Water Wash cycle.
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher speed
spin. Use Bulky Items/Sheets or Deep Water Wash cycle for
higher water fill. See the "Cycle Guide" to match your load with
the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Washer senses load size and adds correct amount of water. This
is normal and necessary for clothes to move. It is normal for the
water level to not completely cover the wash. Added water lifts
the laundry off the washplate, resulting in less effective cleaning.
Solution