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Toshiba IK-WR31A User Manual

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NETWORK CAMERA

IK-WR31A
Model:
User's Manual
For information on our latest products and peripheral devices, refer to the
following Website:
http://www.toshibasecurity.com
If the URL changes, refer to the Toshiba website (http://www.toshiba.com/).

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Summary of Contents for Toshiba IK-WR31A

  • Page 1: Network Camera

    NETWORK CAMERA IK-WR31A Model: User's Manual For information on our latest products and peripheral devices, refer to the following Website: http://www.toshibasecurity.com If the URL changes, refer to the Toshiba website (http://www.toshiba.com/).

  • Page 2: Table Of Contents

    Table of Contents Introduction � ����������������������������������������������������������������������������������������������������������������������������������������������������������������� 4 ImportantSafeguards�������������������������������������������������������������������������������������������������������������������������������������������������� 6 ImportantSafeguards(Cont�)�������������������������������������������������������������������������������������������������������������������������������������� 8 NotesonUseandInstallation�������������������������������������������������������������������������������������������������������������������������������������� 9 PrecautionsforUse��������������������������������������������������������������������������������������������������������������������������������������������������� 10 PackageContents����������������������������������������������������������������������������������������������������������������������������������������������������� 11 PhysicalDescription�������������������������������������������������������������������������������������������������������������������������������������������������� 12 PhysicalDescription(Cont�)�������������������������������������������������������������������������������������������������������������������������������������� 14 Installation����������������������������������������������������������������������������������������������������������������������������������������������������������������� 17 Hardware Installation ............................17 Network Deployment ............................17 Software Installation ............................. 19 Ready to Use ................................ 20 AccessingtheNetworkCamera��������������������������������������������������������������������������������������������������������������������������������...
  • Page 3 Local storage > Content management ....................... 122 Troubleshooting������������������������������������������������������������������������������������������������������������������������������������������������������� 124 Specifications���������������������������������������������������������������������������������������������������������������������������������������������������������� 125 AppearanceDiagram����������������������������������������������������������������������������������������������������������������������������������������������� 127 TechnologyLicenseNotice � ������������������������������������������������������������������������������������������������������������������������������������� 128 End-userLicenseAgreementonFreeSoftwareComponentsUsedintheTOSHIBANetworkCamera���������������� 129 Trademarks � ������������������������������������������������������������������������������������������������������������������������������������������������������������� 134...

  • Page 4: Introduction

    Introduction FCC (USA)-INFORMATION NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5 Thank you for purchasing the IK-WR31A Network Camera. Before using the camera, read this User's Manual carefully to ensure correct usage. After reading this User's Manual, save it for future reference. The design, specifications, software, and User's Manual contents are subject to change without prior notice.

  • Page 6: ImportantSafeguards

    Important Safeguards 1. Read Instructions Read all the safety and operating instructions before operating the product. 2. Retain Instructions Retain the safety instructions and user's manual for future reference. 3. Warnings Comply with all warnings on the product and in the user's manual. 4.
  • Page 7 12. Lightning For additional protection on this camera during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the power supply and cable system. This will prevent damage to the camera due to lightning and power- line surges.

  • Page 8: Important Safeguards (Cont.)

    Important Safeguards (Cont.) CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK. DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage"...

  • Page 9: NotesOnUseAndInstallation

    Notes on Use and Installation Do not aim the camera at the sun Never aim the camera at the sun even with the camera power off. Do not shoot intense light Intense light such as a spotlight may cause a bloom or smear. A vertical stripe may appear on the screen.

  • Page 10: PrecautionsForUse

    Accordingly, Toshiba disclaims any and all liability arising out of the use of the product in any critical applications.

  • Page 11: PackageContents

    For information on our latest products and peripheral devices, refer to the following Website: http://www.toshibasecurity.com If the URL changes, refer to the Toshiba website (http://www.toshiba.com/). l Waterproof Connector & Bushing l Gasket, Torx Wrench, Silica Gel and tape, Hex Nut , Screws and Anchors...

  • Page 12: PhysicalDescription

    Physical Description Camera base Dome cover Cover screws Clear cover Side opening cover NOTE Replace the side opening cover with the supplied bushing if you want to route cables from the side of camera. The 1/2" (12.7mm) protection conduits and tubing are not supplied.
  • Page 13 8. 12V DC Output DIP switch Microphone Video Output 10/100BaseT NTSC internal 60Hz Ethernet Socket MIC In (Printed "Audio In") external Audio/Video Out 50Hz (Printed "AV Out") NOTE Fix microphone switch to external, because the IK-WR31A doesn't have a built-in microphone.

  • Page 14: Physical Description (Cont.)

    Physical Description (Cont.) General I/O Terminal Block This Network Camera provides a general I/O terminal block which is used to connect external input / output devices. NOTE ● 12V DC is outputted from 8-pin only when connected to a power supply. The diagrams below apply when "Digital Input"...
  • Page 15 Status LED The LED indicates the status of the Network Camera. Item LED status Description Steady Powered and system booting LED off Power off Steady Network failed LED blinks every 1 sec. Connected to network (heartbeat) and BRB (on for 1 sec. and off for mode (Back Recovery Booting) antoher) Blinks...
  • Page 16 SD/SDHC Card and Capacity This network camera is compliant with Micro SD/SDHC/SDXC 64GB and other preceding standard Micro SD cards for local storage. NOTE ● There is a limit to the number of rewrites that is possible with the SD memory card. Replacing the SD memory card when performing periodic maintenance of the camera is recommended.

  • Page 17: Installation

    Installation Hardware Installation Please verify that your product package contains all the accessories listed in the Package Contents listed on page 11. Depending on the user’s application, an Ethernet cable may be needed. The Ethernet cable should meet the specs of UTP Category 5 or higher. Hardware Installation is shown in the Quick Start Guide(QSG).
  • Page 18 2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is 192.168.0.3, please forward the following ports for the Network Camera on the router. ■ HTTP port: default is 80 ■ RTSP port: default is 554 ■...

  • Page 19: Software Installation

    3. The program will search for Network Cameras on the same LAN. 4. After searching, the main installer window will pop up. Click on the MAC and model name which matches the MAC of the camera. IK-WR12A 0002D1714270 NOTE ● This Software is proprietary client software for TOSHIBA Network Camera.

  • Page 20: Ready To Use

    Ready to Use 1. Access the Network Camera on the LAN. 2. Retrieve live video through a web browser. Adjusting the Lens Adjusting the Lens is shown in the Quick Start Guide (QSG). Please refer to 21 pages of QSG.

  • Page 21: AccessingTheNetworkCamera

    Accessing the Network Camera This chapter explains how to access the Network Camera through web browsers, RTSP players and 3GPP-compatible mobile devices. Using Web Browsers Use Installation Wizard to access the Network Cameras on the LAN. If your network environment is not a LAN, follow these steps to access the Network Camera: ®...
  • Page 22 ® ► If you see a dialog box indicating that your security settings prohibit running ActiveX Controls, please enable the ActiveX ® Controls for your browser. 1. Choose Tools > Internet Options > Security > Custom Level. ® 2. Look for Download signed ActiveX controls;...

  • Page 23: Using Rtsp Players

    Using RTSP Players To view the H.264 streaming media using RTSP players, you can use players that support RTSP streaming. 1. Launch the RTSP player. 2. Choose File > Open URL. A URL dialog box will pop up. 3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for stream1, stream2 or stream3>...

  • Page 24: Using 3Gpp-Compatible Mobile Devices

    Using 3GPP-compatible Mobile Devices To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page To utilize this feature, please check the following settings on your Network Camera: 1.

  • Page 25: MainPage

    Main Page This chapter explains the screen elements on the main page. It is composed of the following sections: TOSHIBA Logo, Host Name, Camera Control Area, Configuration Area, and Live Video Window. Resize Button TOSHIBA Host Name Logo Camera Control...
  • Page 26 Global View: Click on this item to display the Global The viewing region of the current video View window. The Global View window contains a full stream view image (the largest frame size of the captured video) and a floating frame (the viewing region of the current video stream).
  • Page 27 H.264 Protocol and Media Options: The transmission protocol and media options for H.264 video streaming. For further configuration, please refer to Client Settings on page 29. Time: Display the current time. For further configuration, please refer to Audio and Video > Image > Genral settings on page 70.
  • Page 28 ■ The following window is displayed when the video mode is set to MJPEG: Video Title Time 2011/10/10 17:08:56 Title and Time Video 17:08:56 2011/10/10 Video Control Buttons Video Title: The video title can be configured. For more information, please refer to Audio and Video > Image on page 70.

  • Page 29: Client Settings

    Client Settings This chapter explains how to select the stream transmission mode and saving options on the local computer. When completed with the settings on this page, click Save on the page bottom to enable the settings. H.264 Media Options H.264 Media Options Select to stream video or audio data or both.

  • Page 30: Mp4 Saving Options

    MP4 Saving Options Users can record live video as they are watching it by clicking Start MP4 Recording on the main page. Here, you can specify the storage destination and file name. Folder: Specify a storage destination for the recorded video files. File name prefix: Enter the text that will be appended to the front of the video file name.
  • Page 31 Click Configuration on the main page to enter the camera setting pages. Note that only Administrators can access the configuration page. TOSHIBA offers an easy-to-use user interface that helps you set up your network camera with minimal effort. To simplify the setting procedure, two types of user interfaces are available: Advanced Mode for professional users and Basic Mode for entry-level users.

  • Page 32: System > General Settings

    Advanced Mode Navigation Area Configuration List Click to switch to Basic Mode Firmware Version Each function on the configuration list will be explained in the following sections. Those functions that are displayed only in Advanced Mode are marked with Advanced Mode . If you want to set up advanced functions, please click on [Advanced Mode] at the bottom of the configuration list.
  • Page 33 System time Keep current date and time: Select this option to preserve the current date and time of the Network Camera. The Network Camera’s internal real-time clock maintains the date and time even when the power of the system is turned off. Sync with computer time: Select this option to synchronize the date and time of the Network Camera with the local computer.

  • Page 34: System > Homepage Layout

    System > Homepage layout Advanced Mode This section explains how to set up your own customized homepage layout. General settings This column shows the settings of your hompage layout. You can manually select the background and font colors in Theme Options (the second tab on this page). The settings will be displayed automatically in this Preview field.
  • Page 35 Theme Options Here you can change the color of your homepage layout. There are three types of preset patterns for you to choose from. The new layout will simultaneously appear in the Preview filed. Click Save to enable the settings. Font Color of the Video Title Font Color...
  • Page 36 ■ Follow the steps below to set up a custom homepage: 1. Click Custom on the left column. 2. Click to select a color on on the right column. Color Selector Custom Pattern 3. The palette window will pop up as shown below. 4.

  • Page 37: System > Logs

    System > Logs Advanced Mode This section explains how to configure the Network Camera to backup the system log to a remote server. Log server settings Follow the steps below to set up the remote log: 1. Select Enable remote log. 2.

  • Page 38: System > Parameters

    Access log Access log displays the access time and IP address of all viewers (including operators and administrators) in chronological order. The access log is stored in the Network Camera’s buffer and older events will be overwritten when the number of events reaches a limit. The access log messages stored in the Network Camera will be all cleared after reboot or power down the Network Camera.

  • Page 39: System > Maintenance

    Note: Do not power off the Network Camera during the upgrade! Follow the steps below to upgrade the firmware: 1. Download the latest firmware file from the TOSHIBA website. The file is in .pkg file format. 2. Click Browse… and specify the firmware file.
  • Page 40 General settings > Restore This feature allows you to restore the Network Camera to factory default settings. Network: Select this option to retain the Network Type settings (please refer to Network Type on page 54). Daylight Saving Time: Select this option to retain the Daylight Saving Time settings (please refer to Import/Export files below on this page).
  • Page 41 3. Open the file with text editor and locate your time zone; set the start and end time of DST. When completed, save the file. In the example below, DST begins each year at 2:00 a.m. on the second Sunday in March and ends at 2:00 a.m.
  • Page 42 The following message is displayed when attempting to upload an incorrect file format. Export configuration file: Click to export all parameters for the device and user-defined scripts. Update configuration file: Click Browse… to update a configuration file. Please note that the model and firmware version of the device should be the same as the configuration file.

  • Page 43: Security > User Account

    Security > User Account This section explains how to enable password protection and create multiple accounts. Root Password The administrator account name is “root”, which is permanent and can not be deleted. If you want to add more accounts in the Manage User column, please apply the password for the “root” account first. 1.

  • Page 44: Security > Https (Hypertext Transfer Protocol Over Ssl)

    Security > HTTPS (Hypertext Transfer Protocol over SSL) Advanced Mode This section explains how to enable authentication and encrypted communication over SSL (Secure Socket Layer). It helps protect streaming data transmission over the Internet on higher security level. Create and Install Certificate Method Before using HTTPS for communication with the Network Camera, a Certificate must be created first.
  • Page 45 5. Click Home to return to the main page. Change the address from “http://” to “https://“ in the address bar and press Enter on your keyboard. Some Security Alert dialogs will pop up. Click OK or Yes to enable HTTPS. https:// https://192.168.5.151/index.html 2010/09/01 13:49:39...
  • Page 46 Create certificate and install : Select this option if you want to create a certificate from a certificate authority. 1. Select this option from a method pull-down menu. 2. Click Create certificate to generate the certificate.
  • Page 47 3. If you see the following Information bar, click OK and click on the Information bar at the top of the page to allow pop-ups. 4. The pop-up window shows an example of a certificate request. 5. Look for a trusted certificate authority that issues digital certificates. Enroll the Network Camera. Wait for the certificate authority to issue a SSL certificate;...
  • Page 48 NOTE ● 1. How do I cancel the HTTPS settings? 1-1. Click on the Remove certificate button. 1-2. The webpage will redirect to a non-HTTPS page automatically. ● 2. If you want to create and install other certificates, please remove the existing one. Enable HTTPS Check this item to enable HTTPS communication, then select a connection option: ”HTTP &...

  • Page 49: Security > Access List

    Security > Access List This section explains how to control access permission by verifying the client PC’s IP address. General Settings Maximum number of concurrent streaming connection(s) limited to: Simultaneous live viewing for 1~10 clients (including stream 1 to stream 3). The default value is 10. If you modify the value and click Save, all current connections will be disconnected and automatically attempt to re-link.
  • Page 50 ■ Refresh: Click this button to refresh all current connections. ■ Add to deny list: You can select entries from the Connection Status list and add them to the Deny List to deny access. Please note that those checked connections will only be disconnected temporarily and will automatically try to re-link again (IE Explore or Quick Time Player).
  • Page 51 There are three types of rules: Single: This rule allows the user to add an IP address to the Allowed/Denied list. For example: 192.168.2.1 Network: This rule allows the user to assign a network address and corresponding subnet mask to the Allow/Deny List.
  • Page 52 Security > IEEE 802.1x Advanced Mode Enable this function if your network environment uses IEEE 802.1x, which is a port-based network access control. The network devices, intermediary switch/access point/hub, and RADIUS server must support and enable 802.1x settings. The 802.1x standard is designed to enhance the security of local area networks, which provides authentication to network devices (clients) attached to a network port (wired or wireless).
  • Page 53 3. When all settings are complete, move the Network Camera to the protected LAN by connecting it to an 802.1x enabled switch. The devices will then start the authentication automatically. NOTE ● The maximum length of password is 200 symbols. ●...

  • Page 54: Network > General Settings

    Network > General settings This section explains how to configure a wired network connection for the Network Camera. Network Type Select this option when the Network Camera is deployed on a local area network (LAN) and is intended to be accessed by local computers. The default setting for the Network Type is LAN. Rememer to click Save when you complete the Network setting.
  • Page 55 Primary DNS: The primary domain name server that translates hostnames into IP addresses. Secondary DNS: Secondary domain name server that backups the Primary DNS. Primary WINS server: The primary WINS server that maintains the database of computer name and IP address.
  • Page 56 NOTE ● If the default ports are already used by other devices connected to the same router, the Network Camera will select other ports for the Network Camera. ● If UPnP is not supported by your router, you will see the following message: Error: Router does not support UPnP port forwarding.
  • Page 57 4. In the Networking Services dialog box, select Universal Plug and Play and click OK. 5. Click Next in the following window. 6. Click Finish. UPnP is enabled. ● How does UPnP work? UPnP networking technology provides automatic IP configuration and dynamic discovery of devices added to a network.
  • Page 58 Enable IPv6 Select this option and click Save to enable IPv6 settings. Please note that this only works if your network environment and hardware equipment support IPv6. The ® browser should be Microsoft Internet Explorer 6.5 or above. When IPv6 is enabled, by default, the network camera will listen to router advertisements and be assigned with a link-local IPv6 address accordingly.
  • Page 59 Please follow the steps below to link to an IPv6 address: 1. Open your web browser. 2. Enter the link-global or link-local IPv6 address in the address bar of your web browser. 3. The format should be: http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/ IPv6 address 4.
  • Page 60 Port HTTPS port: By default, the HTTPS port is set to 443. It can also be assigned to another port number between 1025 and 65535. Two way audio port: By default, the two way audio port is set to 5060. Also, it can also be assigned to another port number between 1025 and 65535.
  • Page 61 FTP port: The FTP server allows the user to save recorded video clips. You can use TOSHIBA Installation Wizard software to upgrade the firmware via FTP server. By default, the FTP port is set to 21. It also can...

  • Page 62: Network > Streaming Protocols

    Network > Streaming protocols Advanced Mode HTTP streaming To utilize HTTP authentication, make sure that your have set a password for the Network Camera first; please refer to Security > User account on page 43 for details. Authentication: Depending on your network security requirements, the Network Camera provides two types of security settings for an HTTP transaction: basic and digest.
  • Page 63 RTSP Streaming To utilize RTSP streaming authentication, make sure that you have set a password for the Network Camera first; please refer to Security > User account on page 43 for details.
  • Page 64 Authentication: Depending on your network security requirements, the Network Camera provides three types of security settings for streaming via RTSP protocol: disable, basic, and digest. basic authentication is selected, the password is sent in plain text format, but there can be potential risks of it being intercepted.
  • Page 65 Multicast settings for stream 1 ~ 3: Click the items to display the detailed configuration information. Select the Always multicast option to enable multicast for stream 1 ~ 3. Unicast video transmission delivers a stream through point-to-point transmission; multicast, on the other hand, sends a stream to the multicast group address and allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address.
  • Page 66 DDNS. ChangeIP.com http://www.changeip.com/toshiba/ No-IP.com http://www.no-ip.com/ext/toshiba.php Host Name: If the User wants to use a DDNS service, enter the camera name that is registered at the DDNS server.
  • Page 67 Network > QoS (Quality of Service) Advanced Mode Quality of Service refers to a resource reservation control mechanism, which guarantees a certain quality to different services on the network. Quality of service guarantees are important if the network capacity is insufficient, especially for real-time streaming multimedia applications. Quality can be defined as, for instance, a maintained level of bit rate, low latency, no packet dropping, etc.
  • Page 68 QoS/DSCP (the DiffServ model) DSCP-ECN defines QoS at Layer 3 (Network Layer). The Differentiated Services (DiffServ) model is based on packet marking and router queuing disciplines. The marking is done by adding a field to the IP header, called the DSCP (Differentiated Services Codepoint). This is a 6-bit field that provides 64 different class IDs.

  • Page 69: Network > Snmp (Simple Network Management Protocol)

    Network > SNMP (Simple Network Management Protocol) Advanced Mode This section explains how to use the SNMP on the network camera. The Simple Network Management Protocol is an application layer protocol that facilitates the exchange of management information between network devices. It helps network administrators to remotely manage network devices and find, solve network problems with ease.

  • Page 70: Audio And Video > Image

    Audio and Video > Image Advanced Mode This section explains how to configure the image settings of the Network Camera. It is composed of the following four columns: General settings, Preference, Exposure, Zoom and Focus, and Privacy mask. General settings Video title: Enter a name that will be displayed on the title bar of the live video as the picture shown below.
  • Page 71 Video orientation: Flip - vertically reflect the display of the live video; Mirror - horizontally reflect the display of the live video. Select both options if the Network Camera is installed upside-down (e.g., on the ceiling) to correct the image orientation. Please note that if you have preset locations, those locations will be cleared after flip/mirror setting.
  • Page 72 Day/Night Settings Switch to B/W in night mode Select this checkbox to enable the Network Camera to automatically switch to Black & White display during the night mode. Turn on external IR illuminator in night mode Select this to turn on an external IR illuminator (connected via Digital Output lines) when the camera detects low light condition and enters the night mode.
  • Page 73 Preference On this page, you can tune the White balance, Image adjustment and 3D Noise reduction parameters. You can configure two sets of preferred settings: one for normal situations, the other for special situations, such as day/night/schedule mode. Sensor Setting 1: For normal situations White balance: Adjust the value for the best color temperature.
  • Page 74 ■ Enable low light compensation: Select this option in low light mode, and the values of sharpness and brightness will change automatically as the noise reduction function. NOTE: Sharpness may be temporarily emphasized as it becomes dark. 3D noise reduction ■...
  • Page 75 If you want to configure another sensor setting for day/night/schedule mode, please click Profile to open the Profile Settings page as shown below. Please follow the steps below to setup a profile: 1. Check Enable and apply this profile. 2. Select the applied mode: Day mode, Night mode, or Schedule mode. Please manually enter a range of time if you choose Schedule mode.
  • Page 76 Exposure Advanced Mode On this page, you can set the Exposure measurement window, Exposure level, Exposure control, and True WDR settings. You can configure two sets of Exposure settings: one for normal situations, the other for special situations, such as day/night/schedule mode. Sensor Setting 1: For normal situations Sensor Setting 2:...
  • Page 77 The inclusive window refers to “weighted window“; the exclusive window refers to “ignored window“. It adopts the weighted averages method to calculate the value. Include 2011/10/15 17:08:56 Weighted region Ignored region Exclude ■ BLC (Back Light Compensation): This option will automatically add a “weighted region“ in the middle of the window and give the necessary light compensation.
  • Page 78 Auto: If you set Exposure mode as Auto, lens iris will be controlled automatically, the Exposure time and Gain control will be not configurable since the sensor library will automatically adjust the value according to the ambient light. Then you can set iris mode as "indoor" or "P-iris" to reach the best image quality. ■...
  • Page 79 Zoom and Focus Zoom and Focus, also known as Remote Zoom and Focus, is applicable to Network Cameras that are equipped with stepping motor lens. The One-Touch Focus adjustment function eliminates the needs to physically adjust camera focus. Below is the procedure to perform the remote Zoom and One-touch Focus function: Streaming window...
  • Page 80 Privacy mask Advanced Mode Click Privacy Mask to open the settings page. On this page, you can block out certain sensitive zones to address privacy concerns. 2011/10/15 08:59:09 ■ To set the privacy mask windows, follow the steps below: 1. Click New to add a new window. 2.

  • Page 81: Audio And Video > Stream

    Audio and Video > Stream FOV (Field of View) Select a resolution from the list. The default is 3 Megapixels, and if bandwidth or frame rate per second is of the concern you can select a lower resolution. You can configurea the FOV to 1080P (16:9) at 30fp or 720P(16:9) at 60fps.
  • Page 82 Advanced Mode Stream settings This Network Camera supports multiple streams with frame size ranging from 176 x 144 to 2048 x 1536 pixels. The definition of multiple streams: ■ Stream 1: Users can define the "Region of Interest" (viewing region) and the "Output Frame Rate" (size of the live view window).
  • Page 83 NOTE ● All the items in the “Region of Interest” cannot be greater than the “Output Frame Size“ (current maximum resolution). ■ The parameters of the multiple streams: Region of Interest Output frame size Stream 1 2048 X 1536 ~ 176 x 144 (Selectable) 2048 X 1536 ~ 176 x 144 (Selectable) Stream 2 2048 X 1536 ~ 176 x 144 (Selectable)
  • Page 84 Click the stream item to display the detailed information. The maximum frame size will follow your settings in the above Viewing window sections. This Network Camera offers real-time H.264 and MJEPG compression standards (Dual Codec) for real- time viewing. H.264 mode is selected, the video is streamed via RTSP protocol.
  • Page 85 ■ Intra frame period Determine how often to plant an I frame. The shorter the duration, the more likely you will get better video quality, but at the cost of higher network bandwidth consumption. Select the intra frame period from the following durations: 1/4 second, 1/2 second, 1 second, 2 seconds, 3 seconds, and 4 seconds. ■...
  • Page 86 • Smart codec: Smart codec can effectively reduce the video packet size while maintaining good video quality in the selected areas of your interest. When properly configured, Smart codec can reduce the stream size to half or even lower. Unfold the Smart codec configuration menu by selecting the Smart codec checkbox. You can then configure the following parameters: •...
  • Page 87 • Mode: - Auto: When set to Auto, only the moving objects and the areas around them will be displayed with the Foreground quality. The rest of the screen will be displayed with the Background (lower) quality. - Manual: When selected, the Manual window setting option will be displayed. Click on it to display the setting window.
  • Page 88 - Hybrid: When enabled, moving objects in the Background areas will also be displayed using the Foreground (better) quality. Note the following with the Smart codec setting: 1. When using the “Auto” or “Hybrid” modes, up to 30 moving objects can be displayed using the Foreground quality.
  • Page 89 JPEG mode is selected, the Network Camera sends consecutive JPEG images to the client, producing a moving effect similar to a filmstrip. Every single JPEG image transmitted guarantees the same image quality, which in turn comes at the expense of variable bandwidth usage. Because the media contents are a combination of JPEG images, no audio data is transmitted to the client.

  • Page 90: Audio And Video > Audio

    Audio and Video > Audio Audio Settings Mute: Select this option to disable audio transmission from the Network Camera to all clients. Note that if muted, no audio data will be transmitted even if audio transmission is enabled on the Client Settings page.

  • Page 91: Ptz > Ptz Settings

    PTZ > PTZ settings Advanced Mode This section explains how to control the Network Camera’s Pan/Tilt/Zoom operation. Digital: Control the e-PTZ operation. It allows users to quickly move the focus to a pre- configured target area for close-up viewing without physically zooming the camera. Digital PTZ Operation (E-PTZ Operation) Activated mode is “Digital“, the e-PTZ control settings section will be displayed as shown below: 2011/10/15 17:08:56...
  • Page 92 Home page in E-PTZ Mode 2011/10/15 08:59:09 ■ The e-Preset Positions will also be displayed on the home page. Select one from the drop-down list, and the Network Camera will move to the selected e-preset position. ■ If you have set up different e-preset positions for streams 1 or 2, you can select one of the video streams to display its separate e-preset positions.
  • Page 93 Patrol settings You can select some preset positions for the Network Camera to patrol. Please follow the steps below to set up a patrol schedule: 1. Select the preset locations on the list, and click 2. The selected preset locations will be displayed on the Patrol locations list. 3.

  • Page 94: Event > Event Settings

    Event > Event settings Advanced Mode This section explains how to configure the Network Camera to respond to particular situations (event). A typical application is that when a motion is detected, the Network Camera sends buffered images to an FTP server or e-mail address as notifications. Click on Help, there is an illustration shown in the pop-up window explaining that an event can be triggered by many sources, such as motion detection or external digital input devices.
  • Page 95 ■ Event name: Enter a name for the event setting. ■ Enable this event: Select this option to enable the event setting. ■ Priority: Select the relative importance of this event (High, Normal, or Low). Events with a higher priority setting will be executed first. ■...
  • Page 96 ■ Audio detection A preset threshold can be configured with an external microphone as the trigger to system event. The triggering condition can be an input exceeding or falling below a threshold. Audio detection can take place as a complement to motion detection or as a method to detect activities not covered by the camera's view.
  • Page 97 ■ Extension platform (EP) It is presumed that you already uploaded and enabled the EP modules before you can associatee EP triggers with an Event setting. Click on the Set EP Trigger button to open the EP setup menu. The triggering conditions available with 3rd-party software modules known as EP will be listed.
  • Page 98 3. Action Define the actions to be performed by the Network Camera when a trigger is activated. ■ Trigger digital output for seconds Select this option to turn on the external digital output device when a trigger is activated. Specify the length of the trigger interval in the text box.

  • Page 99: Add Server

    Add server To configure an event with video recording or snapshots, it is necessary to configure/provide servers and storage media settings so that the Network Camera will know where to send the media files to when a trigger is activated. Click Add server to unfold the server setting window.
  • Page 100 To verify if the email settings are correctly configured, click Test. The result will be shown in a pop-up window. If successful, you will also receive an email indicating the result. Click Save server to enable the settings, then click Close to exit the Add server page. After you set up the first event server, a new item for event server will automatically appear on the Server list.
  • Page 101 ■ Passive mode Most firewalls do not accept new connections initiated from external requests. If the FTP server supports passive mode, select this option to enable passive mode FTP and allow data transmission to pass through the firewall. To verify if the FTP settings are correctly configured, click Test. The result will be shown in a pop-up window as shown below.
  • Page 102 Network storage: Select to send the media files to a network storage location when a trigger is activated. Please refer to NAS server on page 118 for details. Click Save server to enable the settings, then click Close to exit the Add server page. ■...
  • Page 103 The format is: HH (24r) Click to open the file list for that hour 2014/08/20 2014/08/20 Click to go back to the previous Click to delete level of the directory selected items Click to delete all recorded data 2014/08/20 2014/08/20 The format is: File name prefix + Minute (mm) You can set up the file name prefix on Add media page.

  • Page 104: Add Media

    Add media Add media Click to open the media setting window. You can specify the type of media that will be sent when a trigger is activated. A total of 5 media settings can be configured. There are three choices of media types available: Snapshot, Video Clip, and System log.
  • Page 105 ■ Add date and time suffix to the file name Select this option to add a date/time suffix to the file name. For example: Snapshot_20141015_100341 File name prefix Date and time suffix The format is: YYYYMMDD_HHMMSS Click Save media to enable the settings, then click Close to exit the Add media page. After you set up the first media server, a new column for media server will automatically display on the Media list.
  • Page 106 ■ Maximum duration Specify the maximum recording duration in seconds. Up to 10 seconds of video can be recorded. For example, if pre-event recording is set to 5 seconds and the maximum duration is set to 10 seconds, the Network Camera continues to record for another 4 seconds after a trigger is activated. 1 sec.
  • Page 107 In the Event settings column, the Servers and Medias you configured will be listed; please make sure the Event -> Status is indicated as ON, in order to enable the event triggering action. When completed, click Save event to enable the settings and click Close to exit Event Settings page. The new Event / Server settings / Media will appear in the event drop-down list on the Event setting page.

  • Page 108: Applications > Motion Detection

    Applications > Motion detection This section explains how to configure the Network Camera to enable motion detection. A total of three motion detection windows can be configured. 2011/10/15 17:08:56 Motion Detection Setting 1: For normal situations Motion Detection Setting 2: Follow the steps below to enable motion detection: For special situations Follow the steps below to enable motion detection:...
  • Page 109 A green bar indicates that even though motions have been detected, the event has not been triggered because the image variations still fall under the defined threshold. Percentage = 30% If you want to configure specific motion detection settings individually for day/night/schedule operations, please click Profile to open the Motion Detection Profile Settings page as shown below.
  • Page 110 NOTE ● How does motion detection work? There are two motion detection parameters: Sensitivity and Percentage. In the illustration above, frame A and frame B are two sequential images. Pixel differences between the two frames are detected and highlighted in gray (frame C) and will be compared with the sensitivity setting.

  • Page 111: Applications > Di And Do

    Applications > DI and DO Connect DI or DO devices to the camera's terminal block, the camera will automatically detect the current connection state as pulled-high or pulled-low. You may then define the triggering condition. Digital input: Select High or Low to define the "Normal status" for the digital input. The Network Camera will report the current status.

  • Page 112: Applications > Audio Detection

    Applications > Audio detection Audio detection, along with video motion detection, is applicable in the following scenarios: 1. Detection of activities not covered by camera view, e.g., a loud input by gun shots or breaking a door/window. 2. A usually noisy environment, such as a factory, suddenly becomes quiet due to a breakdown of machines.
  • Page 113 You can use the Profile window to configure a different Audio detection setting. For example, a place can be noisy in the day time and become very quiet in the night. 1. Click on the Enable this profile checkbox. Once the Audio detection window is opened, the current sound input will be interactively indicated by a fluctuating yellow wave diagram.

  • Page 114: Applications > Extension Platform

    Applications > Extension Platform Users can store and execute 3rd-party software modules onto the camera's flash memory or SD card. • Once the software package is successfully uploaded, the module configuration information is displayed. When uploading a module, the camera will examine whether the module fits the predefined Extension platform requirements.
  • Page 115 To start a module, select the checkcircle in front, and click the Start button. If you should need to remove a module, select the checkcircle in front and then click the Stop button. By then the module status will become OFF, and the X button will appear at the end of the row.

  • Page 116: Recording > Recording Settings

    Recording > Recording settings Advanced Mode This section explains how to configure the recording settings for the Network Camera. Recording Settings Insert your SD card and click here to test NOTE ● Please remember to format your SD card when used for the first time. Please refer to page 121 for detailed information.
  • Page 117 If you enable adaptive recording and enable time-shift cache stream on Camera A, only when an event is triggered on Camera A will the server record the streaming data in full frame rate; otherwise, it will only request the I frame data during normal monitoring, thus effectively save lots of bandwidths and storage. NOTE ●...
  • Page 118 2. Destination You can select the SD card or network storage (NAS) for the recorded video files. If you have configured a NAS server, see details in the following. NAS server Click Add NAS server to open the server setting window and follow the steps below to set up: 1.
  • Page 119 If successful, you will receive a test.txt file on the network storage server. 3. Enter a server name. 4. Click Save to complete the settings and click Close to exit the page. ■ Capacity: You can choose either the entire free space available or limit the reserved space. The recording size limit must be larger than the reserved amount for cyclic recording.
  • Page 120 Event f you want to enable recording notification, please click to configure event triggering settings. Please refer to Event > Event settings on page 94 for more details. When completed, select Enable this recording. Click Save to enable the setting and click Close to exit this page.

  • Page 121: Local Storage > Sd Card Management

    Local storage > SD card management Advanced Mode This section explains how to manage the local storage on the Network Camera. Here you can view SD card status, and implement SD card control. SD card staus This column shows the status and reserved space of your SD card. Please remember to format the SD card when using for the first time.

  • Page 122: Local Storage > Content Management

    Local storage > Content management Advanced Mode This section explains how to manage the content of recorded videos on the Network Camera. Here you can search and view the records and view the searched results. Searching and Viewing the Records This column allows the user to set up search criteria for recorded data.
  • Page 123 ■ View: Click on a search result which will highlight the selected item in purple as shown above. Click the View button and a media window will pop up to play back the selected file. For example: Click to adjust the image size ■...

  • Page 124: Troubleshooting

    Troubleshooting Reset and restore If an operational problem occurred in the camera, please refer to the Reset and Restore function on page 15. Restoring the factory defaults will erase any previous settings. Audio When using multiple network cameras, restart Internet Explorer each time you switch the camera.

  • Page 125: Specifications

    Specifications Power supply 12V DC ± 10 %, PoE Consumption current 12V DC / 2.1 A Image pickup device 1/3 inch (4:3), CMOS Digital Image Sensor Full resolution (FULL HD) Horizontal 2048, vertical 1536 pixels Scanning system Progressive Motorized lens Max.
  • Page 126 ●Designsandspecificationsmaychangewithoutpriornoticeforbetterimprovement� ●Screens,photos,illustrationsandotherdiagramscontainedinthisuser'smanualmayslightly changefromactualones� *1: Varies in accordance with the object, image quality, network environment and performance of the personal computer used. *2: The sound may not be clear depending on the conditions of the lines. *3: An internal heater is automatically turned on at low temperature, when a power supply is 12V...

  • Page 127: AppearanceDiagram

    Appearance Diagram 5.1”(131.64) 0.3”(8.8) 0.9”(22) Dimensions: inch (mm)

  • Page 128: TechnologyLicenseNotice

    The software is protected by the Copyright Law, Universal Copyright Convention, and other intellectual property laws and agreements. The permission of Toshiba and the third party must therefore be obtained before the software can be reproduced. Contact Toshiba if you need it for more information at...

  • Page 129: End-UserLicenseAgreementOnFreeSoftwareComponentsUsedInTheToshibaNetworkCamera

    End-user License Agreement on Free Software Components Used in the TOSHIBA Network Camera GNU GENERAL PUBLIC LICENSE Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 130 having been made by running the Program). Whether that is true depends on what the Program does. 1. You may copy and distribute verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty;...
  • Page 131 c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.) The source code for a work means the preferred form of the work for making modifications to it.
  • Page 132 a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License. 8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded.
  • Page 133 END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.

  • Page 134: Trademarks

    Trademarks Trademarks ● Microsoft, Windows, Windows Vista and Interner Explorer are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. ● Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or its subsidiares in the United States and other countries.
  • Page 135 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. Surveillance & IP Video Products 9740 Irvine Boulevard, Irvine, CA 92618-1697 Phone Number: (877) 855-1349...

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