NCR Orderman7 User Manual
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NCR Orderman7 User Manual

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User Manual
NCR Orderman7
Version 01.04
NCR © 2015 All rights reserved.

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Summary of Contents for NCR Orderman7

  • Page 1 User Manual NCR Orderman7 Version 01.04 NCR © 2015 All rights reserved.
  • Page 2 This guide does not constitute part of a contract. Trademark: All brand and product names are trademarks or registered trademarks of their corresponding companies. Note: For further questions about operating the device, contact your Orderman partner. Orderman GmbH (Part of NCR Corporation)

  • Page 3: Table Of Contents

    Safety information for battery pack 1.4.4 Safety information for barcode reader (laser) NCR Orderman7 handhelds ................... 11 Overview _____________________________________________________________________ 11 NCR Orderman7 handheld features _______________________________________________ 12 NCR Orderman7 ......................13 Product description ____________________________________________________________ 13 Overview _____________________________________________________________________ 13 NCR Orderman7 ......................15 Product description ____________________________________________________________ 15 4.1.1...
  • Page 4 Accessories ........................43 13.1 Orderman touch pen ___________________________________________________________ 43 13.2 Orderman pouch ______________________________________________________________ 43 Cleaning instructions ..................... 44 Technical specifications ....................45 Troubleshooting ......................47 Index ..........................49 Glossary .......................... 50 Regulatory Information ....................52 Orderman GmbH (Part of NCR Corporation)

  • Page 5: General Information

    8-digit number. You'll find the serial number on the packaging label (SERIAL NO) and on the inside of the battery compartment (see Fig. 1). Please use only this NCR serial number for all RMAs and help desk requests.
  • Page 6 You can also display the serial number in the application (handheld must be ready for operation!) To do so, perform the following step(s):  Drag the “status bar” down. Fig. 2: Status bar  Status bar   Tap the "Settings" box.  Tap the "About" box. Orderman GmbH (Part of NCR Corporation)
  • Page 7 NCR Orderman7 User Manual V01.04 General information The serial number appears on the display. Fig. 3: Read serial number  Serial number  Orderman GmbH (Part of NCR Corporation)

  • Page 8: Safety Notices

    Notes are highlighted by horizontal lines above and below the text. Tips Tips describe non-binding recommendations. Tips are highlighted by horizontal lines above and below the text. Orderman GmbH (Part of NCR Corporation)

  • Page 9: General Information

     In case of significant damage to the battery, replace it immediately.  Do not expose the battery to excessive heat, open flame or corrosive liquids. Warning  Never short-circuit the contacts since there is an explosion hazard.  Charging temperature 0-35° C (ambient temperature) Orderman GmbH (Part of NCR Corporation)

  • Page 10: Safety Information For Barcode Reader (Laser)

     The reading window (where the laser beam is emitted) should be cleaned regularly. A dirty reading window may lead to uncontrolled activation of the laser beam.  Repairs to the laser may be performed only by authorized service technicians. Note Orderman GmbH (Part of NCR Corporation)

  • Page 11: Ncr Orderman7 Handhelds

    NCR Orderman7 User Manual V01.04 NCR Orderman7 handhelds NCR Orderman7 handhelds Overview NCR Orderman7/ NCR Orderman7 NCR Orderman7 NCR Orderman7 Orderman GmbH (Part of NCR Corporation)

  • Page 12: Ncr Orderman7 Handheld Features

      Capacitive home buttons    Ambient light sensor    Vibration    LEDs    Intercom    Real time clock    Torch (flashlight) Orderman GmbH (Part of NCR Corporation)

  • Page 13: Ncr Orderman7

    Product description The Orderman unit is specially designed to connect to an Orderman radio network (OSR = Orderman Secure Radio). Data is entered only through the input on the touchscreen display. Overview Fig. 4: NCR Orderman7 handheld, front   ...
  • Page 14 NCR Orderman7 User Manual V01.04 NCR Orderman7 Fig. 5: NCR Orderman7 handheld, back        Camera Model plate   LED flash and torch Charging contacts and communication interface  Intercom Orderman GmbH (Part of NCR Corporation)

  • Page 15: Ncr Orderman7

    Lock for battery slot   Status LED Capacitive Back button   Notification (message) LED (freely Hardware Power button assignable)  Capacitive home button (freely assignable)  Touchscreen display  Hardware button (freely assignable) Orderman GmbH (Part of NCR Corporation)
  • Page 16 User Manual V01.04 NCR Orderman7+ Fig. 7: NCR Orderman7 handheld, back        Camera Model plate   LED flash and torch Charging contacts and communication interface  Intercom Orderman GmbH (Part of NCR Corporation)

  • Page 17: Ncr Orderman7Msr

    The NCR Orderman7 unit is specially designed for use with different types of connections, as well as magnetic cards. The NCR Orderman7 unit supports connectivity through Bluetooth, RFID, wireless LAN and Near Field Communication (NFC). Data is input by tapping the touchscreen display.
  • Page 18 Fig. 9: NCR Orderman7 , back         Camera Model plate   LED flash and torch Charging contacts and communication interface  Intercom  Magnetic card slot Orderman GmbH (Part of NCR Corporation)

  • Page 19: Ncr Orderman7Sc

    The NCR Orderman7 unit is designed especially for use with different types of connections, as well as magnetic cards and barcodes. The NCR Orderman7 unit supports connectivity through Bluetooth, RFID, wireless LAN and Near Field Communication (NFC). Data is input by tapping the touchscreen display.

  • Page 20: Overview

      Status LED Capacitive Back button   Touchscreen display Hardware Power button   Hardware button (freely assignable) Capacitive home button (freely assignable)  Lock for battery slot  Barcode reading window Orderman GmbH (Part of NCR Corporation)
  • Page 21 User Manual V01.04 NCR Orderman7SC Fig. 11: NCR Orderman7 , back         Camera Model plate   LED flash and torch Charging contacts   Intercom Magnetic card slot Orderman GmbH (Part of NCR Corporation)

  • Page 22: Service Station And Multi Service Station

    Charging contacts handheld charging slot Protective cover for charging contacts on the quick-charging slot  Charging status LED  Fast-charging slot Connection for Orderman power supply   Network status LED RJ45 Ethernet network port Orderman GmbH (Part of NCR Corporation)

  • Page 23: Starting Up The Service Station

    Plug the network cable into the socket until it clicks. If the cable is plugged in correctly and the network is active, the LEDs will flash on the socket and the "Network status LED" lights up. Orderman GmbH (Part of NCR Corporation)
  • Page 24 In addition to the handheld, another battery pack can be charged simultaneously in the fast-charging slot. Fig. 14: Service Station with handheld and additional battery pack      Orderman Handheld Additional battery pack  Service station Orderman GmbH (Part of NCR Corporation)

  • Page 25: Overview Of The Multi Service Station

    Fast-charging slot Connection for Orderman power supply   Network status LED 2x RJ45 Ethernet network port* * One of the two Ethernet ports can be used as a network connection for another Ethernet device. Orderman GmbH (Part of NCR Corporation)

  • Page 26: Starting Up The Multi Service Station

    Note: Avoid direct sunlight or heat sources close to the multi service station. Once you place the handheld unit in the service station, the unit will start to charge. The charging status is displayed via the "Status LED" on the handheld. Orderman GmbH (Part of NCR Corporation)

  • Page 27: Remove/Replace Battery Pack

    If the battery pack is not latched properly,  the handheld does not start, and  the handheld is not sealed. Note Fig. 17: Replace battery pack  Locking buttons on battery pack  Battery pack    Orderman GmbH (Part of NCR Corporation)

  • Page 28: Safety Cord

     By applying lateral pressure, the safety cord can be moved in the guide and separated from the handheld. Tip: Use the safety cord to protect the handheld against being dropped. Orderman GmbH (Part of NCR Corporation)

  • Page 29: Operating Service Station/Multi Service Station

    (or in a charged state in the service station or multi service station), the solid green "Charging status LED" may start flashing again (charging). Cause: The charge control ensures the battery is kept at an optimum charge level. Orderman GmbH (Part of NCR Corporation)

  • Page 30: Charging The Handheld

    (or in a charged state in the service station or multi service station), the solid green "Charging status LED" may start flashing again (charging). Cause: The charge control ensures the battery is kept at an optimum charge level. Orderman GmbH (Part of NCR Corporation)

  • Page 31: Charging The Battery Pack Without Handheld

    The “Charging status LED” on the service station only indicates the charge state of a battery pack in the fast-loading slot. If a handheld is plugged into the service station, the “Status LED” on the handheld shows the charge status. Orderman GmbH (Part of NCR Corporation)

  • Page 32: Network Status Led" For Service Station

    The “Network status LED” indicates whether the service station or multi service station is connected to an active Ethernet network. 10.4 “Power LED” for service station The “Power LED” indicates whether the service station or multi service station is powered on. Orderman GmbH (Part of NCR Corporation)

  • Page 33: Operation

    NCR Orderman7 User Manual V01.04 Operation Operation Note: This manual describes the basic functions of Orderman7 handhelds. All other functions are controlled by your partner's POS system application. 11.1 Operating conditions of the handhelds 11.1.1 Handheld On/Off  You can turn on the handheld by pressing the “On/Off button”.

  • Page 34: Status Bar

    You can configure the settings described below on the handheld:  Display settings  Connect belt printer  Miscellaneous Switch left to right buttons (left and right keys reverse) Logging on/off Torch (flashlight) On/Off Orderman GmbH (Part of NCR Corporation)

  • Page 35: Display Settings

    Defines the time after which the display turns off when not in use. 30 to 180 Note: The display settings contribute significantly to the power used by the handheld. Reduce the brightness for a longer operating time. Orderman GmbH (Part of NCR Corporation)

  • Page 36: Connecting The Belt Printer (Bluetooth Pairing)

    Drag the “Status bar” down to open the Configuration menu.  Tap the “Settings” field.  Tap the “Pairin”g field.  Tap the “Test Print” (test printout).  Check the test printout on the belt printer. Orderman GmbH (Part of NCR Corporation)

  • Page 37: Miscellaneous

    By activating the “Torch” function, you can use the LED flashlight on the back of the handheld. Note: Frequent use of the flashlight uses a lot of power and reduces the operating life of the handhelds. Orderman GmbH (Part of NCR Corporation)

  • Page 38: Use The Magnetic Strip Reader

    11.6 Use the magnetic strip reader Drag the magnetic card with the magnetic strip forward (see figure below) from top to bottom quickly and along its entire length through the magnetic card slot. . Fig. 23: NCR Orderman7  ...

  • Page 39: Use The Barcode Reader

           NCR Orderman7 Laser aimer   Laser beam 2D QR code **   1D barcode Reading window *1D barcode Barcode **2D QR code: Data Matrix Code Orderman GmbH (Part of NCR Corporation)

  • Page 40: Testing The Unit

    Hold the Ordercard to the handheld as shown in the figure below (upper right corner of the handheld). The results of the test are displayed (according to the device setup). Fig. 25: Ordercard test Orderman OrderCard Handheld Test result Orderman GmbH (Part of NCR Corporation)

  • Page 41: Iso/Nfc Test

    Hold the active NFC transponder close to the back of the handheld (near camera/intercom) as shown in the following figure. The result of test is shown on the display (according to the device setup) Fig. 26: NFC test NFC data media Handheld Test result Orderman GmbH (Part of NCR Corporation)

  • Page 42: Barcode Test (Imager)

     The result of test is shown on the display (according to the device setup) Fig. 27: Imager test   QR code   Laser aimer  Handheld  Test result   Orderman GmbH (Part of NCR Corporation)

  • Page 43: Accessories

    The Orderman Pouch protects the handheld and provides fast and safe access. If the handheld is placed in the pouch with the safety cord point up (as shown in the figure), the handheld switches automatically to stand-by mode. Fig. 28: Orderman Pouch Orderman GmbH (Part of NCR Corporation)

  • Page 44: Cleaning Instructions

    Cleaning the network socket: Never clean the network socket with compressed air or pointed objects! It is sufficient to blow lightly into the socket on occasion. Note: Never use alcohol or corrosive liquids to clean the Orderman units. Orderman GmbH (Part of NCR Corporation)

  • Page 45: Technical Specifications

    Peer to peer, ISO18092, ISO1443A and ISO15693; Ordercard 125kHz, EM4001, EM4200 or compatible, only, ISO7816 Magnetic strip reader 3 track LoCo, HiCo Cards Scanner Barcode and QR-Code, Aimer, Imager, 650nm, red Laser, 1mW, Class 2 Orderman GmbH (Part of NCR Corporation)
  • Page 46 Touch Screen PCAP touch panel, 4 fingers gesture control Sensors Ambient light sensor, accelerometer Keys 2 keys, freely assignable Intercom integrated Vibration motor integrated *depending on the graphical user interface design and brightness setting! Orderman GmbH (Part of NCR Corporation)

  • Page 47: Troubleshooting

    Network components (switch) is Switch on network components not turned on *The handheld may only be repaired by trained service technicians. Orderman GmbH (Part of NCR Corporation)
  • Page 48 Activate WIFI on your handheld connection Access point has no power Reconnect the power supply Range exceeded Change position of the access points accordingly WIFI settings have been Check/change WIFI settings changed (encryption, etc.) Orderman GmbH (Part of NCR Corporation)

  • Page 49: Index

    Orderman Secure Radio (OSR) 14 Update 24 Disposal guidelines 10 Power LED 24, 27, 33, 34, 49 Warranty claims 5 Firmware 24 Product name 5 Wireless LAN 13 Labeling 5 QR code 41, 44 Orderman GmbH (Part of NCR Corporation)

  • Page 50: Glossary

    HiCo: 275-400 mT (accidental deletion virtually eliminated) Log file A log file (also known as event log file) includes the automatically logged protocol of all or any actions of processes on a computer system. Orderman GmbH (Part of NCR Corporation)
  • Page 51 The touchscreen display allows a unit to be operated directly by touching the display (with a finger or a touch pen). Wireless LAN (Wireless Local Area Network) Wireless LAN is the term used for local radio networks. Orderman GmbH (Part of NCR Corporation)

  • Page 52: Regulatory Information

    R&TTE directive. A copy of the EU declaration of conformity is available online at: www.orderman.com/downloads USA/Canada - WLAN For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible. This device is restricted to indoor use. Orderman GmbH (Part of NCR Corporation)
  • Page 53 OET Bulletin 65 Supplement C. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. Orderman GmbH (Part of NCR Corporation)
  • Page 54 NCR Orderman7 User Manual V01.04 Regulatory Information Contact Orderman GmbH (Part of NCR Corporation)

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