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NCR 5555 Series User Manual

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User Manual
NCR Orderman5
Version 01.00
NCR © 2017 All rights reserved.

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Summary of Contents for NCR 5555 Series

  • Page 1  User Manual NCR Orderman5 Version 01.00 NCR © 2017 All rights reserved.
  • Page 2 This guide does not constitute part of a contract. Trademark: All brand and product names are trademarks or registered trademarks of their corresponding companies. Note: For further questions about operating the device, contact your Orderman partner. Orderman GmbH (Part of NCR Corporation)

  • Page 3: Table Of Contents

    Testing the belt printer ......................21 Testing the unit 2.8.1 Testing the acceleration sensor .....................21 2.8.2 Touchscreen Test ........................22 2.8.3 ISO UID Test .........................23 2.8.4 LED test ..........................24 2.8.5 Ping............................25 2.8.6 Display test ..........................26 Technical details 2.10 Regulatory information Orderman GmbH (Part of NCR Corporation)
  • Page 4 Orderman StylusII ..................40 Description Orderman5 Pouch ..................41 Orderman5 Safety Cord ................42 Accessories ....................43 10.1 eBase power supply unit Cleaning instructions ................. 44 Troubleshooting ..................45 Index ......................47 Glossary ...................... 48 Orderman GmbH (Part of NCR Corporation)

  • Page 5: General Information

    Orderman5 has a 12-character NCR serial number that starts with "125-" and is followed by an 8-digit number. You'll find the serial number on the packaging label (SERIAL NO) and on the model plate on the back of the unit. Please use only this NCR serial number for all RMAs and help desk requests.
  • Page 6 To do so, perform the following step(s): Press and hold the "Left Capacitive Button" (<) for 3 seconds to open the "Settings" menu. Fig. 2 Display serial number in the application  Left capacitive button (<)   Select "About". Orderman GmbH (Part of NCR Corporation)
  • Page 7 NCR Orderman5 User Manual V01.00 General information  Select "Device Info".  In "Device Info" the serial number is displayed Orderman GmbH (Part of NCR Corporation)

  • Page 8: Safety Notices

    Notes are highlighted by horizontal lines above and below the text. Tips Tips describe non-binding recommendations. Tips are highlighted by horizontal lines above and below the text. Orderman GmbH (Part of NCR Corporation)

  • Page 9: General Information

    Note: Lithium ion batteries must be disposed of in line with valid disposal guidelines. If a lithium ion battery to mechanical damage (breakage, cracking, etc.), this be disposed of as hazardous waste (local guidelines). Orderman GmbH (Part of NCR Corporation)

  • Page 10: Ncr Orderman5 Handheld

    User Manual V01.00 NCR Orderman5 Handheld NCR Orderman5 Handheld Product description The NCR Orderman5 is specially designed to connect with an Orderman Secure Radio (OMB3 or OMB4). Data is entered only through the input on the touchscreen display. Orderman5 Views NCR Orderman5...

  • Page 11: Front

    NCR Orderman5 User Manual V01.00 NCR Orderman5 Handheld 2.2.1 Front Fig. 3: NCR Orderman5 handheld, front          Touchscreen display Right hardware button   Left hardware button Battery pack   Status LED Safety Cord ...

  • Page 12: Back

    NCR Orderman5 User Manual V01.00 NCR Orderman5 Handheld 2.2.2 Back Fig. 4: NCR Orderman5 handheld, back         Right hardware button Charging contacts   Hardware On/Off Battery release button   Model plate...

  • Page 13: Remove/Replace Battery Pack

    If the battery pack is not latched properly,  the handheld does not start,  and the handheld is not sealed. Note Fig. 5: Replace battery pack  Release button on battery pack  Battery pack   Orderman GmbH (Part of NCR Corporation)

  • Page 14: Operation

    If the handheld is placed top-down in the leather pouch, the unit switches directly to "sleep mode". Auto Wake-up If the handheld is removed from the pouch and placed in operating position, the unit will turn on automatically. Orderman GmbH (Part of NCR Corporation)

  • Page 15: Charging The Handheld

    Note Fig. 6: Handheld in the eBase   Handheld  eBase  Fig. 7: Handheld in the eBase  "Charging status LED"  Orderman GmbH (Part of NCR Corporation)
  • Page 16 The charge control ensures the battery is kept at an optimum charging status. 2.5.2.2 Removing handheld from the eBase By tipping the unit head-down, you can remove the unit from the eBase. Fig. 8: Removing handheld from the eBase  Handheld   eBase  Orderman GmbH (Part of NCR Corporation)

  • Page 17: Waiter Settings

    Printer Pairing Pair Printer now State Test print Download Belt Printer Images Disable Bluetooth Pairing On/Off Tests Acceleration Sensor Touch Screen ISO UID Ping Display Settings Logging Set debug mark Resize Menu Card Area Orderman GmbH (Part of NCR Corporation)
  • Page 18 Ethernet MAC Address Radio band OMB Mode Sol Client Version Max Client Version M4 FW Note: The display settings contribute significantly to the power used by the handheld. Reduce the brightness for a longer operating time. Orderman GmbH (Part of NCR Corporation)

  • Page 19: Printer Pairing

    Fig. 9: Belt printer Settings Note: If the NFC Pairing function does not work, the belt printer can also be connected via Bluetooth pairing. To do so, follow the steps described in section 2.7.2. Orderman GmbH (Part of NCR Corporation)

  • Page 20: Connecting The Belt Printer (Bluetooth Pairing)

    Select "Discovery".  After the scan is completed, you'll see a list of available printers.  Select the desired printer.  Once the printer is paired, a test printout is created automatically. Fig. 10: Discovery Orderman GmbH (Part of NCR Corporation)

  • Page 21: Testing The Belt Printer

    Testing the unit 2.8.1 Testing the acceleration sensor  Open the "Settings" menu.  Open the "Tests" submenu.  Select "Acceleration Sensor".  And the results are displayed on screen. Fig. 11: Acceleration Test Orderman GmbH (Part of NCR Corporation)

  • Page 22: Touchscreen Test

    Open the "Settings" menu.  Open the "Tests" submenu.  Select "Touchscreen".  You can draw lines with a pen or finger on the touchscreen.  And the results are displayed on screen. Fig. 12: Touchscreen Test Orderman GmbH (Part of NCR Corporation)

  • Page 23: Iso Uid Test

    Hold an NFC storage medium near the handheld's antenna.  The test results will be displayed on screen. Fig. 13: ISO UID Test  NFC data media   Handheld   Test result  Fig. 14: Touchscreen Test Orderman GmbH (Part of NCR Corporation)

  • Page 24: Led Test

     Select "LED".  Select the desired color.  The status LED lights up solid in the desired color. If you select multiple colors, the screen's display color is mixed. Fig. 15: LED test Orderman GmbH (Part of NCR Corporation)

  • Page 25: Ping

    Open the "Settings" menu.  Open the "Tests" submenu.  Select "Ping".  Select the desired IP address.  Select "Start Ping".  The test results will be displayed on screen. Fig. 16: Ping Orderman GmbH (Part of NCR Corporation)

  • Page 26: Display Test

    The test results will be displayed on screen. After 10 seconds, or by touching, the display changes color from blue to white to black to red, and then returns to the drop-down menu. Fig. 17: Display test Orderman GmbH (Part of NCR Corporation)

  • Page 27: Technical Details

    Dimensions of battery H / W / D mm 92x82x19 Charging time of battery in handheld with Approx. 3.5 hours eBase connected to USB Charging time of battery in handheld with Approx. 3.5 hours eBase connected to external power source Orderman GmbH (Part of NCR Corporation)

  • Page 28: 2.10 Regulatory Information

    470B-555501XX Safety information: The unit was designed to be used with the NCR Orderman5 battery pack PID: 5555-0501-8801. Only this type of battery may be used. There is a danger of explosion, if the battery is replaced by an incorrect battery type.

  • Page 29: Battery Pack

    NCR Orderman5 User Manual V01.00 Battery Pack Battery Pack Overview Battery Pack Views Battery pack Technical details Lithium polymer battery Voltage 3.7 V Charging capacity 3150mAh Energy 11.65Wh Orderman GmbH (Part of NCR Corporation)

  • Page 30: Regulatory Information

    NCR Orderman5 Battery Pack 5555-0105-8801 Safety information: The unit was designed to be used with the NCR Orderman5 and NCR Orderman 5+ systems: NCR Orderman5 User Instructions: Read the user instructions before using the unit. To download the user manual visit our website: www.orderman.com/downloads...

  • Page 31: Ebase

    The eBase is used to recharge the handheld. The power can be supplied to the eBase via micro USB port or original NCR Orderman power supply unit (available as an accessory). Overview of eBase Fig. 18: eBase ...

  • Page 32: Commissioning Of Ebase

    Fig. 19: Outlets on eBase     Micro USB port Power supply  Connect only the original NCR Orderman power supply unit or use the micro USB port. Activity Micro USB Power supply Standard charging Quick charging Connect to system center...

  • Page 33: Technical Details

    Model 5555-02XX Safety information: The unit was designed to be used with the NCR Orderman Power Adapter 5V 2.5A. NCR Orderman5 User Instructions: Read the user instructions before using the unit. To download the user manual visit our website: www.orderman.com/downloads Safety and handling: See the "Safety information"...
  • Page 34 EU declaration of conformity: Orderman GmbH hereby declares that this device complies with the basic requirements and the other relevant provisions of the directive 2006/95/EC. A copy of the EU declaration of conformity is available at: www.orderman.com/downloads Orderman GmbH (Part of NCR Corporation)

  • Page 35: Dual Charger

    Fig. 20: Dual Charger         Charging slot 1 LED status display   Charging slot 2 Jack for power supply   Charging contacts Selector switch for operating mode Orderman GmbH (Part of NCR Corporation)

  • Page 36: Commissioning Of Dual Charger

    Steady green The battery is fully charged. Alternates green/orange Error reading battery status, but battery is charging (error). The battery is not charging (error). Fig. 21: Status LEDs for boot process in charging mode Orderman GmbH (Part of NCR Corporation)

  • Page 37: Maintenance Mode

    External power supply Power supply unit 5VDC 2.5A Charging status display RGB LED per charging slot Charging mode switch Charging mode/ Maintenance mode Charging time for battery pack in Dual Charger Approx. 2 hours Orderman GmbH (Part of NCR Corporation)

  • Page 38: Regulatory Information

    The unit was designed to be used with the NCR Orderman Power Adapter 5V 2.5A. The unit was designed to be used with the NCR Orderman5 battery pack PID: 5555-0501-8801. Only this type of battery may be used. There is a danger of explosion, if the battery is replaced by an incorrect battery type.

  • Page 39: Orderman Stylus

    NCR Orderman5 User Manual V01.00 Orderman Stylus Orderman Stylus Description Orderman GmbH (Part of NCR Corporation)

  • Page 40: Orderman Stylusii

    NCR Orderman5 User Manual V01.00 Orderman StylusII Orderman StylusII Description Orderman GmbH (Part of NCR Corporation)

  • Page 41: Orderman5 Pouch

    The Orderman Pouch protects the handheld and provides fast and safe access. If the handheld is placed in the pouch with the safety cord point up (as shown in the figure), the handheld switches automatically to stand-by mode. Fig. 23: Orderman5 Pouch Orderman GmbH (Part of NCR Corporation)

  • Page 42: Orderman5 Safety Cord

     By applying lateral pressure, the safety cord can be moved in the guide and separated from the handheld. Tip: Use the safety cord to protect the handheld against being dropped. Orderman GmbH (Part of NCR Corporation)

  • Page 43: Accessories

    NCR Orderman5 User Manual V01.00 Accessories Accessories 10.1 eBase power supply unit Orderman GmbH (Part of NCR Corporation)

  • Page 44: Cleaning Instructions

    Cleaning the network socket: Never clean the network socket with compressed air or pointed objects! It is sufficient to blow lightly into the socket on occasion. Note: Never use alcohol or corrosive liquids to clean the Orderman units. Orderman GmbH (Part of NCR Corporation)

  • Page 45: Troubleshooting

    Shut down and restart your handheld Automatic backlight too Dirty lens on the ambient light Clean the display with a soft dark/light sensor cloth. *The handheld may only be repaired by trained service technicians. Orderman GmbH (Part of NCR Corporation)
  • Page 46 Change position of the radio base station accordingly Radio interference (other Change radio channel Orderman Secure Radio network) Network configuration was Check/change network changed configuration *The handheld may only be repaired by trained service technicians. Orderman GmbH (Part of NCR Corporation)

  • Page 47: Index

    Certifications 5 Status LED 11 partners 5 Charging status LED 16, Torch (Flashlight Orderman partner 2 31, 35 function) 12 Orderman radio Disposal guidelines 9 Touchscreen display 10 network 12 Labeling 5 Warranty claims 5 Orderman GmbH (Part of NCR Corporation)

  • Page 48: Glossary

    LEDs convert electrical energy into very energy-efficient light. LEDs have a very long service life. Log file A log file (also known as event log file) includes the automatically logged protocol of all or any actions of processes on a computer system. Orderman GmbH (Part of NCR Corporation)
  • Page 49 OMB3 Radio Base Station 3 OMB4 Radio Base Station 4 Touchscreen display The touchscreen display allows a unit to be operated directly by touching the display (with a finger or a touch pen). Orderman GmbH (Part of NCR Corporation)
  • Page 50 NCR Orderman5 User Manual V01.00 Glossary CONTACT Orderman GmbH (Part of NCR Corporation)

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