ATEN CS1742 User Manual
ATEN CS1742 User Manual

ATEN CS1742 User Manual

Dual-view kvm switch
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Dual-View KVM Switch
CS1742 / CS1744
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Summary of Contents for ATEN CS1742

  • Page 1 Dual-View KVM Switch CS1742 / CS1744 User Manual www.aten.com...
  • Page 2: Emc Information

    CS1742 / CS1744 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3: Sj/T 11364-2006

    CS1742 / CS1744 User Manual SJ/T 11364-2006 The following contains information that relates to China.
  • Page 4: User Information

    CS1742 / CS1744 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America...
  • Page 5: Package Contents

    © Copyright 2015 ATEN® International Co., Ltd. Manual Part No. PAPE-XXXX-XXXX Manual Date: 2015-04-24 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
  • Page 6: Table Of Contents

    CS1742 / CS1744 Front View........4...
  • Page 7 CS1742 / CS1744 User Manual Keyboard Operating Platform ....... 18 List Hotkey Settings.
  • Page 8: About This Manual

    Chapter 5, Keyboard Emulation, provides a complete description of the CS1742 / CS1744's OSD (On Screen Display), and how to work with it. Chapter 6, The Firmware Upgrade Utility, explains how to use this utility to upgrade the CS1742 / CS1744's firmware with the latest available versions.
  • Page 9: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
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  • Page 11: Chapter 1 Introduction

    USB keyboard, USB mouse, and two VGA, SVGA, or Multisync monitors. In addition, the CS1742 / CS1744 incorporates a two port USB hub that allows each of the computers to share any USB peripherals connected to the hub on a one computer at a time basis.
  • Page 12: Features

    CS1742 / CS1744 User Manual Features Provides a second video channel to support dual head computers One console controls 2 (CS1742) or 4 (CS1744) dual head computers Two USB ports for USB device sharing Audio jacks for speaker and microphone sharing Independent (asynchronous) switching of the KVM, USB, and audio focus Fully compliant with the USB 1.1 specification - supports transfer rates of...
  • Page 13: Requirements

    Cables Only Custom cable sets specifically designed to work with this switch may be used to link to the computers. Two (CS1742) or four (CS1744) cable sets are provided with this package. Additional cable sets can be purchased from your dealer.
  • Page 14: Cs1742 / Cs1744 Front View

    CS1742 / CS1744 User Manual CS1742 / CS1744 Front View...
  • Page 15 1. Introduction Component Description Port Press a switch to access the computer attached to its Selection corresponding port. Switches Pressing Buttons 1 and 2 simultaneously for 2 seconds starts Auto Scan Mode. See page 15 for details. Port LEDs The Port LEDs are built into the Port Selection Switches. The upper ones are the KVM Port LEDs;...
  • Page 16: Cs1742 / Cs1744 Rear View

    CS1742 / CS1744 User Manual CS1742 / CS1744 Rear View...
  • Page 17 The Firmware Upgrade Cable that transfers the firmware Upgrade Port upgrade data from the administrator's computer to the CS1742 / CS1744 plugs into this RJ-11 connector. See Chapter 6 for firmware upgrading details. Console Port The cables from your console components (keyboard, Section mouse, monitors, speakers and microphone), plug in here.
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  • Page 19: Chapter 2. Hardware Setup

    Keyboard Power On function Cable Connection To set up your Master View CS1742 / CS1744 installation, refer to the installation diagram on the next page (the numbers in the diagram correspond to the steps below), and do the following: 1.
  • Page 20 CS1742 / CS1744 User Manual...
  • Page 21: Chapter 3. Basic Operation

    Hot Plugging The Master View CS1742 / CS1744 supports USB hot plugging. Components can be removed and added back into the installation by unplugging their cables from the USB hub ports without the need to shut the unit down.
  • Page 22: Powering Off And Restarting

    Each CPU port on the CS1742 / CS1744 switch is assigned a port number (1 or 2 for the CS1742; 1 to 4 for the CS1744). The port numbers are marked on the rear panel of the switch (see page 6).
  • Page 23: Chapter 4. Hotkey Operation

    [Enter] port that currently has the KVM focus to the next port on the installation (1 to 2; 2 to 1 for the CS1742; 1 to 2; 2 to 3; 3 to 4; 4 to 1 for the CS1744). Note: The KVM, USB hub, and audio focus all go to this port even if they were on different ports to begin with.
  • Page 24: Going Directly To A Port

    CS1742 / CS1744 User Manual Going Directly to a Port Hotkey Action [Scroll Lock] [Scroll Lock] [n] Brings the KVM, USB hub, and audio focus to the [Enter] computer attached to the port corresponding to the specified Port ID. Note: The KVM, USB hub, and audio focus all go to this port even if they were on different ports to begin with.
  • Page 25: Auto Scanning

    [n] [Enter] port at n second intervals. Note: 1. The n stands for the number of seconds that the CS1742 / CS1744 should dwell on a port before moving on to the next. Replace the n with a number between 1 and 99 when entering this hotkey combination.
  • Page 26: Hotkey Setting Mode

    CS1742 / CS1744 User Manual Hotkey Setting Mode Hotkey Setting Mode is used to set up your CS1742 / CS1744 switch configuration. All operations begin with invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM do the following: 1. Press and hold down the Num Lock key.
  • Page 27: Alternate Hsm Invocation Keys

    4. Hotkey Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set, do the following: 1. Invoke HSM (see page 16). 2.
  • Page 28: Keyboard Operating Platform

    CS1742 / CS1744 User Manual Keyboard Operating Platform The CS1742 / CS1744's default port configuration is for a PC Compatible keyboard operating platform. If you have a Mac or Sun attached to a port, you can change the port's keyboard operating platform configuration as follows: 1.
  • Page 29: Hotkey Beeper Control

    This procedure is a toggle. To enable the Port Switching keys repeat steps 1 and Firmware Upgrade Mode To set the CS1742 / CS1744 to Firmware Upgrade Mode, do the following: 1. Invoke HSM (see page 16). 2. Key in: [u][p][g][r][a][d][e].
  • Page 30: Restore Default Settings

    CS1742 / CS1744 User Manual Restore Default Settings To reset the CS1742 / CS1744 to its default hotkey settings, do the following: 1. Invoke HSM (see page 16). 2. Press [R] [Enter]. All hotkey settings return to the factory default settings. A table showing the CS1742 / CS1744's default settings is provided in the appendix on page 31.
  • Page 31: Chapter 5. Keyboard Emulation

    Chapter 5 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...
  • Page 32: Sun Keyboard

    CS1742 / CS1744 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
  • Page 33: The Firmware Upgrade Utility

    1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device (CS1742 or CS1744) to get a list of available Firmware Upgrade Packages.
  • Page 34: Starting The Upgrade

    CS1742 / CS1744 User Manual Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: Note: The screens shown in this section are for reference only.
  • Page 35 6. The Firmware Upgrade Utility 4. After you have made your device selection(s), Click Next to perform the upgrade. The firmware [Ver 1.0.] is not newer than the current firmware [Ver 1.0.090] in device CS1742/CS1744 [MAIN]: 000 Continue upgrade? [Yes/No] If you enabled Check Firmware Version, the Utility compares the device’s...
  • Page 36: Upgrade Succeeded

    CS1742 / CS1744 User Manual Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: CS1742/CS1744 [MAIN].. CS1742/CS1744 [MAIN] CS1742/CS1744 [MAIN] CS1742/CS1744 [MAIN] To Complete the upgrade: 1. Click Finish to close the Firmware Upgrade Utility.
  • Page 37: Upgrade Failed

    6. The Firmware Upgrade Utility Upgrade Failed If the Upgrade Succeeded screen doesn't appear, it means that the upgrade failed to complete successfully, in which case you should repeat the upgrade procedure from the beginning. Upgrade Interrupted If the firmware upgrade procedure is abnormally halted (due to computer crash, power failure, etc.), the switch may become inoperable.
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  • Page 39: Chapter 7. Osd Operation

    Chapter 7 OSD Operation This chapter provides a complete description of the procedures involved in the OSD (On Screen Display) operation of your CS1732 / CS1734 installation. OSD Overview The On Screen Display (OSD) is a menu driven method to handle computer control and switching operations.
  • Page 40: Osd Navigation

    CS1732 / CS1734 User Manual OSD Navigation The KVM, USB, Audio, and PN columns can be selected with the mouse. Using the mouse allows you to select single or multiple columns. Click the mouse or press [Enter] on your keyboard to switch KVM, Audio or USB focus to the highlighted port.
  • Page 41: Osd Main Screen Headings

    7. OSD Operation OSD Main Screen Headings This column lists the Port ID numbers for all the KVM ports on the installation. The simplest method to access a particular computer is move the Highlight Bar to its corresponding port, then press [Enter].
  • Page 42: Osd Functions

    CS1732 / CS1734 User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, you can: rapidly switch to any port; scan selected ports only; create or edit a port name; or make OSD setting adjustments. To access an OSD function: 1.
  • Page 43: F4: Set

    7. OSD Operation F4: SET This function allows you to set up your working environment. When you press [F4] or click on the F4 field, a screen similar to the one below appears: To change a setting: 1. Double click it; or move the Highlight Bar to it, and press [Enter]. 2.
  • Page 44 CS1732 / CS1734 User Manual (Continued from previous page.) Setting Function BUTTON Sets the Front Panel Pushbutton Switching Operation Setting: SETTINGS MODE 1 (Default Setting): 1. Press a pushbutton once to bring the KVM, Audio and USB focus simultaneously to the computer attached to its corresponding port (in 2 secs). 2.
  • Page 45 7. OSD Operation (Continued from previous page.) Setting Function HOTKEY Enables / Disables the Hotkey Command function in case a conflict COMMAND with programs running on the computer occurs. MODE RESTORE Used to undo all the changes and return to the factory default settings DEFAULT (see Factory Default Settings, page 40) except for the NAMES settings VALUES...
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  • Page 47: Appendix

    Appendix Safety Instructions Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. This product is for indoor use only. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 48 CS1732 / CS1734 User Manual Unplug the power cable before removing the power supply. If the system has multiple sources of power, disconnect power from the system by unplugging all power cables from the power supplies. Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
  • Page 49: Technical Support

    Appendix Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iv. North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates Telephone Support 1-888-999-ATEN ext 4988 When you contact us, please have the following information ready beforehand: Product model number, serial number, and date of purchase.
  • Page 50: Factory Default Settings

    CS1732 / CS1734 User Manual Factory Default Settings Pushbuttons and Hotkeys Setting Default Port Switching [Number Lock] [-] [Enter] Invoking HSM [Number Lock] [-] Auto Scan Interval 5 seconds Port Switching Keys Enabled Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Keyboard Port Hotkey [Num Lock] + [-] Button Settings...
  • Page 51: Specifications

    Appendix Specifications Function CS1732 CS1734 Computer Connections Port Selection OSD; Hotkeys; Pushbuttons, Mouse Connectors Console 1 x USB Type A F (Black) Ports Video 1 x HDB-15 F (Blue) Mouse 1 x USB Type A F (Black) Speaker 2 x Mini Stereo Jack F (Green) Mic.
  • Page 52: Troubleshooting

    CS1732 / CS1734 User Manual Troubleshooting Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released.
  • Page 53: About Sphd Connectors

    Appendix About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected. Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR...
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  • Page 55 Index Symbols Registration, iv Operating System Support, 3 ., 30 Factory Default Settings, 40 Auto Scanning, 15 Functions, 32 Main Screen Headings, 32 Cable Connection, 9 Navigation, 30 Connection Tables, 40 OSD Main Screen, 29 OSD Overview, 29 F4 SET, 33 Factory Default Settings, 40 Port ID Numbering, 12 Firmware Upgrade, 23...

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