Whirlpool 4GWTW4800 Use And Care Manual page 15

TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
if you experience
Possible Causes
Solution
Not cleaning or Using too much detergent. The suds from too much detergent can keep washer from
removing stains (cont.) operating correctly. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
Not using dispensers.
Not washing like colors together.
Use Normal Heavy cycle for tough cleaning.
Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle. Select Fabric Softener
Added Yes when using fabric softener.
Do not add products directly to load.
Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Incorrect dispenser Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only
operation fabric softener in the fabric softener dispenser.
Fabric damage Sharp items were in pockets during Empty pockets, zip zippers, and snap or hook fasteners before
wash cycle, washing to avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Strings and straps could have tangled.
items may have been damaged before
washing.
Fabric damage can occur if load is
tightly packed.
Liquid chlorine bleach may have been
added incorrectly.
Garment care instructions may not
have been followed.
Odors Monthly maintenance not done as
recommended.
Using too much detergent.
Lid locked light is The lid is not closed.
flashing
A cycle was stopped or paused using
the START/Pause/Unlock button.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer is started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Always read and follow garment manufacturer's care label
instructions.
See "Cleaning Your Washer" in Washer Maintenance.
Unload washer as soon as cycle is complete.
Be sure to measure correctly. Always follow the manufacturer's
directions.
See "Cleaning your Washer" section.
Close the lid. The washer will not start or fill with the lid open.
The washer may still be spinning. The lid will not unlock until the
basket has stopped spinning. This may take several minutes if
washing large loads or heavy fabrics. ..j
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