Sony HT-CT380 Operating Instructions Manual page 28

radiation is nearby, move the device
away from this system.
No sound is output from the connected
BLUETOOTH device.
 Make sure that the BLUETOOTH
indicator (blue) is lit (page 31).
 Bring this system and the
BLUETOOTH device closer together.
 If a device that generates
electromagnetic radiation, such as a
wireless LAN equipment, other
BLUETOOTH devices, or a
microwave oven is nearby, move
the device away from this system.
 Remove any obstacle between this
system and the BLUETOOTH device
or move this system away from the
obstacle.
 Reposition the connected
BLUETOOTH device.
 Try changing the wireless frequency
of the Wi-Fi router, computer, etc.
to 5 GHz band.
 Increase the volume on the
connected BLUETOOTH device.
The sound is not in sync with the
image.
 When you are watching movies, you
may hear the sound with a slight
delay from the image.
Subwoofer wireless sound
No sound is heard from the subwoofer.
 Check that the AC power cord
(mains lead) of the subwoofer is
connected properly.
 The on/standby indicator does not
light.
– Check that the AC power cord
(mains lead) of the subwoofer is
connected properly.
– Press the / (on/standby)
button of the subwoofer to turn
on the power.
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 The on/standby indicator flashes
slowly in green or lights in red.
– Move the subwoofer to a
location near the Bar Speaker so
that the on/standby indicator
lights in green.
– Follow the steps in "Linking the
system (Link to the subwoofer)"
(page 24).
– Check the communication status
of the wireless sound system
with [RF CHK] of the menu
(page 18).
 The on/standby indicator flashes
quickly in green.
– Consult your nearest Sony
dealer.
 The on/standby indicator flashes in
red.
– Press the / (on/standby)
button of the subwoofer to turn
off the power and check
whether the ventilation opening
of the subwoofer is blocked or
not.
 The subwoofer is designed for
playback of bass sound. When the
input source does not contain much
of bass sound, as is the case with
most TV programs, the bass sound
may not be audible.

 Press the SW
volume) + button on the remote
control to increase the volume of
the subwoofer (page 34).
Sound skips or has noise.
 If there is a device nearby that
generates electromagnetic waves
like a wireless LAN or a microwave
oven in use, locate the system apart
from it.
 If there is an obstacle between the
Bar Speaker and the subwoofer,
move or remove it.
 Locate the Bar Speaker and the
subwoofer as close as possible.
(subwoofer