IBM xSeries 200 Hardware Maintenance Manual
IBM xSeries 200 Hardware Maintenance Manual

IBM xSeries 200 Hardware Maintenance Manual

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xSeries 200

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Summary of Contents for IBM xSeries 200

  • Page 1 Hardware Maintenance Manual xSeries 200...
  • Page 2 This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.
  • Page 3 200 © Copyright International Business Machines Corporation 2000. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
  • Page 4 Hardware Maintenance Manual: xSeries 200...
  • Page 5: About This Manual

    About this manual This manual contains diagnostic information, a Symptom-to-FRU index, service information, error codes, error messages, and configuration information for the IBM xSeries 200. Important: This manual is intended for trained servicers who are familiar with IBM PC Server products.
  • Page 6: Ibm Online Addresses

    BIOS Flash, and Device Driver files. File download address is: http://www.us.pc.ibm.com/files.html IBM online addresses The HMM manuals online address is: http://www.us.pc.ibm.com/cdt/hmm.html The IBM PC Company Support Page is: http://www.us.pc.ibm.com/support/index.html The IBM PC Company Home Page is: http://www.pc.ibm.com Hardware Maintenance Manual: xSeries 200...
  • Page 7: Table Of Contents

    . 28 Ethernet teaming messages: . 31 Chapter 4. Configuring the server . 33 Using the Configuration/Setup Utility program . 33 Starting the Configuration/Setup Utility program Choices available from the Configuration/Setup main menu . . 34 © Copyright IBM Corp. 2000...
  • Page 8 . 38 Choices available from the SCSISelect menu . 38 Chapter 5. Installing options . . 41 Expanded view of the xSeries 200 . . 41 System and PCI extender board . 41 System and PCI extender board options connectors .
  • Page 9 Configuring the Ethernet controller . . 77 Failover for redundant Ethernet . . 78 High Performance Ethernet Modes . . 78 Ethernet connector . 81 Universal Serial Bus connectors . 82 USB cables and hubs . 82 USB connectors . .
  • Page 10 Safety notices (multi-lingual translations) . . 130 Send us your comments! . . 166 Problem determination tips . . 166 Notices . 167 Trademarks . . 168 Hardware Maintenance Manual: xSeries 200...
  • Page 11: Chapter 1. General Checkout

    Do not run all tests in looped mode, as this could enable the DASD diagnostic tests. 2. If multiple error codes are displayed, diagnose the first error code displayed. © Copyright IBM Corp. 2000...
  • Page 12 “Diagnostic programs and error messages” on page 13. If you receive an error, go to Chapter 7, “Symptom-to-FRU index,” on page 99. If the diagnostics completed successfully and you still suspect a problem, see “Undetermined problems” on page 116. Hardware Maintenance Manual: xSeries 200...
  • Page 13: Chapter 2. General Information

    The server serial number and model number are located on labels on the rear and front of the server. With access to the World Wide Web, up-to-date information about the server model and other IBM server products is available at the following World Wide Web address: http://www.ibm.com/pc/us/eserver/xseries...
  • Page 14 V ac maximum MHz/32-bit on the – Maximum: 265 PCI Bus extender v Sound power, V ac board operating: 6.8 bel v Input maximum kilovolt-amperes AGP slot: (kVA) Accelerated graphics Hardware Maintenance Manual: xSeries 200 approximately: port (AGP) – Minimum: 0.08...
  • Page 15: Server Features

    Ethernet local area network (LAN). ™ v IBM ServerGuide The ServerGuide CDs included with IBM servers provide programs to help set up the server and install the network operating system (NOS). The ServerGuide program detects the hardware options installed, and provides the correct configuration program and device drivers.
  • Page 16: Reliability, Availability, And Serviceability

    – Monitoring support for temperature, voltage, and fan speed – Server management ™ – ServeRAID adapter support – Standard advanced system management (ASM) PCI adapter provides control for remote system management – Upgradable BIOS, diagnostics, ASM PCI adapter microcode, and POST Hardware Maintenance Manual: xSeries 200...
  • Page 17: Server Controls And Indicators

    – 3-year warranty (parts: three (3) years; labor: one (1) year) – Adaptec 29160 built-in self-test (BIST) ™ – Alert on LAN with optional IBM Ethernet adapter – CD-ROM-based diagnostics – Diagnostic support of Ethernet adapters – Error codes and messages – Processor serial number access –...
  • Page 18: Turning On The Server

    Note: After turning off the server, wait at least five seconds before you press the power control button to turn on the server again. Hardware Maintenance Manual: xSeries 200...
  • Page 19 v You can press and hold the power control button for more than four seconds to cause an immediate shutdown of the server and place the server in standby mode. You can use this feature if the operating system stops functioning. v You can disconnect the server power cords from the electrical outlets to shut off all power to the server.
  • Page 20 Hardware Maintenance Manual: xSeries 200...
  • Page 21: Chapter 3. Diagnostics

    See “POST” for more information. v Diagnostic programs and error messages The server diagnostic programs are provided on the IBM Enhanced Diagnostics CD. These programs test the major components of the server. See “Diagnostic programs and error messages” on page 13 for more information.
  • Page 22: Post Beep Code Descriptions

    SCSI error message. Note: If the server does not have a hard disk drive, ignore any message that indicates that the BIOS is not installed. You will get these messages only when running the SCSI Select Utility. Hardware Maintenance Manual: xSeries 200...
  • Page 23: Diagnostic Programs And Error Messages

    Diagnostic programs and error messages The server diagnostic programs are stored on the IBM Enhanced Diagnostics CD. These programs provide the primary methods of testing the major components of the server.
  • Page 24: Text Messages

    Not Applicable This result occurs when you specify a diagnostic test for a device that is not present. Aborted This result occurs when the test could not proceed because of the server configuration. Hardware Maintenance Manual: xSeries 200...
  • Page 25: Starting The Diagnostic Programs

    World Wide Web at http://www.ibm.com/pc/ support. Using the diagnostics CD To start the IBM Enhanced Diagnostics using the CD, do the following: 1. Turn off your server and any peripheral devices. 2. Turn on all attached devices; then, turn your server 3.
  • Page 26: Downloading The Diagnostics Program

    First Startup Device to the original setting. Use steps 2 through 8 of this procedure to do this. Downloading the diagnostics program Do the following to download the latest image of the IBM Enhanced Diagnostics from the World Wide Web and create a startable Enhanced Diagnostics diskette: 1.
  • Page 27: Viewing The Test Log

    Note: If you already are running the diagnostic programs, begin with step 4 1. Insert the IBM Enhanced Diagnostics CD. 2. Turn on the system and watch the screen. If the system is on, shut down your operating system and restart the system.
  • Page 28: Recovering Bios

    1. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the side cover, see “Removing the side cover” on page 46. 2. Locate jumper JROM1 on the system board. Hardware Maintenance Manual: xSeries 200...
  • Page 29 CMOS jumper (JBAT1) Boot block jumper (JROM1) 3. Move the JROM1 jumper to the alternate position (pins 1 and 2) to enable the BIOS recovery mode. 4. Reinstall the side cover, see “Installing the cover” on page 70. 5. Reconnect all external cables and power cords and turn on the peripheral devices.
  • Page 30: Clearing Cmos

    United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative. Note: After you replace the battery, you must reconfigure your system and reset the system date and time.
  • Page 31 CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your server has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 32: Temperature Checkout

    See “Features and specifications” on page 3“Features and specifications” on page 3. Note: The speed of the fans will increase if: v One fan fails. v Ambient temperature gets too high. Hardware Maintenance Manual: xSeries 200...
  • Page 33: Diagnosing Errors

    Diagnosing errors To find solutions to problems that have definite symptoms, see “Error symptoms” on page 107. If you cannot find the problem there, go to “Starting the diagnostic programs” on page 15 to test the server. If you have just added new software or a new option and the server is not working, do the following before using the error symptoms table: v Remove the software or device that you just added.
  • Page 34: Ethernet Controller Troubleshooting Chart

    Run diagnostics on the LEDs. v The function of this LED can be changed by device driver load parameters. If necessary, remove any LED parameter settings when you load the device drivers. Hardware Maintenance Manual: xSeries 200...
  • Page 35 Table 3. Ethernet troubleshooting chart (continued) Ethernet Suggested Action controller problem Data is incorrect Check the following: or sporadic. v Make sure that you are using Category 5 cabling when operating the server at 100 Mbps. v Make sure that the cables do not run close to noise-inducing sources like fluorescent lights.
  • Page 36: Ethernet Controller Messages

    Action: Check the slot numbers entered during the bind. Adapter slot numbers must be valid and unique. If the problem persists, contact your network supplier. Hardware Maintenance Manual: xSeries 200...
  • Page 37 Table 4. NetWare driver messages for the Ethernet controller (continued) Message Description ’xxx’ is not supported Explanation: A bind command has been for AFT team. issued for adapters not supported by AFT.NLM. Action: Make sure that you attempt to bind only adapters supported by AFT.NLM.
  • Page 38: Ndis 4.0 (Windows Nt) Driver Messages

    The address can not be a multicast address. 0x03 Explanation: Failed self-test. Action: Make sure a cable is attached to the Ethernet connector. If the problem persists, call for service. Hardware Maintenance Manual: xSeries 200...
  • Page 39 Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled, and that the slot containing the IBM xSeries 200 10/100 Ethernet Adapter or the IBM 10/100 Etherjet PCI adapter is enabled. 0x17 Explanation: Slot parameter not specified in the registry.
  • Page 40 Table 5. NDIS (Windows NT or Windows 2000) driver messages for the Ethernet controller (continued) Error code (hex) Description All other Action: Call for service. 4-character hexadecimal codes Hardware Maintenance Manual: xSeries 200...
  • Page 41: Ethernet Teaming Messages

    Ethernet teaming messages: This section displays the messages associated with Ethernet teaming. Table 6. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller Event ID Type Description Error Explanation: Team name and physical adapter name are the same. This is an invalid configuration.
  • Page 42 Explanation: Team nn. Primary adapter does not sense any Probes. Possible reason: partitioned Team. Action: Make sure the cables of the adapter team are connected to the same LAN segment. Reconfigure the team if necessary. Hardware Maintenance Manual: xSeries 200...
  • Page 43: Chapter 4. Configuring The Server

    ServerGuide CDs The ServerGuide CDs include software setup and installation tools specifically designed for IBM 200 servers. You can use these CDs during the initial installation of the server to configure the server hardware and simplify the NOS installation. The...
  • Page 44: Starting The Configuration/Setup Utility Program

    Changes that you make to configuration settings appear on this summary screen. You cannot edit the fields. This choice appears on both the full and limited Configuration/Setup Utility menus. Hardware Maintenance Manual: xSeries 200...
  • Page 45 v Product data Select this choice to view system information, such as the machine type and model, the server serial number, and the revision level or issue date of the BIOS stored in the flash electronically erasable programmable read-only memory (EEPROM). v Devices and I/O ports Select this choice to view or change the assignments for devices and input/output ports.
  • Page 46: Using Passwords

    Select this choice to enable or disable the microprocessor cache. Attention: Do not make changes to the Cache Control unless directed to do so by an IBM authorized service representative. – ROM Shadowing Select this choice to enable or disable the state of a ROM shadowing.
  • Page 47: Using The Scsiselect Utility Program (Some Models)

    You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for your power-on password. Keep a record of your password in a secure place. If you forget the power-on password, you can regain access to the server through either of the following methods: v Start the Configuration/Setup Utility program and change the power-on password.
  • Page 48: Starting The Scsiselect Utility Program

    ID of the device whose parameters you want to configure. – SCSI Device Configuration Select this choice to configure SCSI-device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure. Hardware Maintenance Manual: xSeries 200...
  • Page 49 Note: The Maximum Sync Transfer Rate is the transfer rate for Ultra SCSI devices. - The transfer rate for Ultra 160 low voltage differential (LVD) devices is 160.0 Mbps. - The transfer rate for Ultra2 SCSI LVD devices is 80.0 Mbps. - The transfer rate for Fast SCSI devices is 20.0 Mbps.
  • Page 50 Note: If you press Ctrl+A before the selected drives are ready, an Unexpected SCSI Command Failure screen might appear. Restart the server and watch the SCSISelect messages as each drive starts. After the drive that you want to view or format starts, press Ctrl+A. Hardware Maintenance Manual: xSeries 200...
  • Page 51: Chapter 5. Installing Options

    For a list of supported options for the server, ™ see the ServerProven list at http://www.pc.ibm.com/ compat Expanded view of the xSeries 200 Note: The illustrations in this document might differ slightly from your hardware. The following illustration shows the major components of the server.
  • Page 52: System Board Internal Cable Connectors

    Front panel connector (J1) Secondary IDE (IDE2) Primary IDE (IDE1) Diskette drive (FDD1) Support bracket assembly fan (SYSFA3) SCSI LED (J3) System board external connectors The following illustration identifies system board connectors for external devices. Hardware Maintenance Manual: xSeries 200...
  • Page 53: System Board Switches And Jumpers

    Mouse Keyboard Serial A Parallel Serial B Ethernet USB 2 USB 3 MIDI Line out Line in System board switches and jumpers The following illustration identifies the switches and jumpers on the system board. CMOS jumper (JBAT1) Boot block jumper (JROM1) Boot block jumper For normal operations of the system, a jumper is installed...
  • Page 54: Before You Begin

    Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server; do not wear cuff links while you are working inside the server. v Do not allow your necktie to hang inside the server. Hardware Maintenance Manual: xSeries 200...
  • Page 55: System Reliability Considerations

    v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches. v Remove items from your shirt pocket (such as pens or pencils) that could fall into the server as you lean over v Avoid dropping any metallic objects, such as paper clips, hair pins, or screws, into the server.
  • Page 56: Moving The Stabilizing Feet

    Review the information in “Before you begin” on page 44. The following illustration shows how to remove the side cover from the server. Note: The illustrations in this document might differ slightly from your hardware. Hardware Maintenance Manual: xSeries 200...
  • Page 57 Cover-release latch Key lock Complete the following steps to remove the side cover of the server: 1. Review the information in “Before you begin” on page 2. Turn off the server and peripheral devices and disconnect all external cables and power cords. 3.
  • Page 58: Removing The Bezel

    6. Pull the bezel up to release the two tabs at the bottom edge of the bezel. Store the bezel in a safe place. Hardware Maintenance Manual: xSeries 200...
  • Page 59: Removing The Support Bracket Assembly

    Removing the support bracket assembly When working with some options such as hard disk drives, microprocessors, and memory modules you must first remove the support bracket assembly to access the location of the option. Complete the following steps to remove the support bracket assembly: 1.
  • Page 60: Working With Adapters

    3.3 V adapters. v Your server uses a rotational interrupt technique to configure PCI adapters. Because of this technique, you can install a variety of PCI adapters that currently do not support sharing of PCI interrupts. Hardware Maintenance Manual: xSeries 200...
  • Page 61: Installing An Adapter

    See Chapter 4, “Configuring the server,” on page 33 for details on using the Configuration/Setup Utility program. v For a list of supported options for your server, refer to http://www.ibm.com/pc/us/compat on the World Wide Web. Installing an adapter Expansion slot cover...
  • Page 62 Incomplete insertion might cause damage to the system board or the adapter. 11. Connect required cables to the adapter. Attention: Route cables so that they do not block the flow of air from the fans. Hardware Maintenance Manual: xSeries 200...
  • Page 63: Installing A Scsi Or Serveraid Adapter (Some Models)

    12. If you have another adapter or other options to install, do so now. 13. If you have installed a full-length adapter, rotate the front adapter support bracket to the closed (locked) position. 14. Reinstall the rear adapter retaining bracket; then, rotate the bracket to the closed (locked) position.
  • Page 64: Installing Internal Drives

    5. For instructions on installing drives in bays 1 and 3, see “CD-ROM drive” on page 90 and “Floppy disk drive” on page 91. Note: The illustrations in this document might differ slightly from your hardware. Hardware Maintenance Manual: xSeries 200...
  • Page 65 3. You can only install a 3.5-in., slim-high, removable-media drive in bay 4. 4. The xSeries 200 server supports only one diskette drive, which uses 1 MB and 2 MB diskettes. 5. Before you install a 3.5-in. drive in a 5.25-in. bay, you must attach the 5.25 in.
  • Page 66: Preinstallation Steps (All Bays)

    When you install a drive, save the filler panel and EMC shield from the bay, in case you later remove the drive and do not replace it with another. Hardware Maintenance Manual: xSeries 200...
  • Page 67 EMC shield Filler panel Complete the following steps to install a drive in bay 2 or 1. Read the information in “Preinstallation steps (all bays)” on page 56. 2. Turn off the server and peripheral devices and disconnect external cables and power cords; then, remove the side cover (see “Removing the side cover”...
  • Page 68 If the drive is a SCSI device, plug one connector of the SCSI signal cable into the back of the drive and the other end of the cable into the SCSI adapter. See “Installing an adapter” on page 51. Hardware Maintenance Manual: xSeries 200...
  • Page 69: Installing A Hard Disk Drive In Bay 5, 6, Or 7

    Note: Make sure to route the signal cable so that it does not block the air flow to the rear of the drives or over the microprocessor. 9. If you have other options to install or remove, do so now. 10.
  • Page 70 10. If you have other options to install or remove, do so now. 11. Replace the support bracket assembly and reconnect the fan cable to the connector (SYSFA3) on the Hardware Maintenance Manual: xSeries 200...
  • Page 71: Installing Memory Modules

    DIMM connector 3. (See the illustration in this section for memory connector locations.) v The xSeries 200 server supports 64 MB, 128 MB, 256 MB, and 512 MB DIMMs. Your server supports a minimum of 64 MB and a maximum of 1.5 GB of system memory.
  • Page 72 42 for the location of the fan cable connector. 4. Touch the static-protective package containing the DIMM to any unpainted metal surface on the server. Then, remove the DIMM from the package. 5. Install the DIMM: Hardware Maintenance Manual: xSeries 200...
  • Page 73: Removing And Installing A Microprocessor

    a. If you are installing a DIMM in connector 1, remove the AGP adapter. Remove the AGP adapter only if you are replacing the DIMM in connector 1. See “System and PCI extender board options connectors” on page 41 for the location of the AGP slot. See “Installing an adapter”...
  • Page 74 Microprocessor internal clock frequencies and external clock frequencies must be identical. See the ServerProven list at http://www.ibm.com/pc/compat for a list of microprocessors for use with your server. Hardware Maintenance Manual: xSeries 200...
  • Page 75: Removing A Microprocessor

    Removing a microprocessor Complete the following steps to remove a microprocessor. Lever Microprocessor connector Microprocessor Heat sink Heat sink retainer Microprocessor orientation indicator Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices”...
  • Page 76: Installing A Microprocessor

    When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, refer to IBM Web site http://www.ibm.com/ and use a search term of ESD. 1. Review the safety precautions listed in “Safety information”...
  • Page 77 Lever Microprocessor connector Microprocessor Microprocessor orientation indicator Note: Do not use excessive force when pressing the microprocessor into the connector. 5. Push the microprocessor release lever down to lock the microprocessor into the connector. 6. Install a heat sink or fan sink. v If you are installing a heat sink on the microprocessor: Note: Refer to the illustration in “Removing a...
  • Page 78 42 for the location of the fan cable connector. See “Installing the cover” on page 70 for instructions on installing the cover. 8. Reconnect the external cables and power cords; then, turn on the peripheral devices and the server. Hardware Maintenance Manual: xSeries 200...
  • Page 79: Installing A Security U-Bolt

    Installing a security U-bolt To help prevent hardware theft, you can add a security U-bolt and cable to your server. After you add the security cable, make sure that it does not interfere with other cables that are connected to the server. Complete the following steps to install a U-bolt: 1.
  • Page 80: Completing The Installation

    20 seconds before pressing the power-control button. Installing the cover The following illustration shows how install the server side cover. Note: The illustrations in this document might differ slightly from your hardware. Hardware Maintenance Manual: xSeries 200...
  • Page 81 Note: If you removed the support bracket assembly after you removed the cover, reinstall it before you install the cover. See “Removing the support bracket assembly” on page 49 for details. Complete the following steps to install the server cover: 1.
  • Page 82: Updating The Server Configuration

    I/O connector locations The following illustration shows the input/output connectors (ports) and the expansion slots on the rear of the server. For pin assignments and other details about these connectors, see “Input/output ports” on page 73. Hardware Maintenance Manual: xSeries 200...
  • Page 83: Input/Output Ports

    Power cord connector Mouse Keyboard Parallel Serial 1 Serial 2 Ethernet USB 1 USB 2 Line out Line in MIDI Video Note: If the server is a SCSI model, the SCSI adapter will be located in PCI slot 1; the external connector will appear in the slot below the video connector.
  • Page 84: Mouse Port

    Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the USB ports and devices will be disabled during the power-on self-test. Table 8. Keyboard connector pin-number assignments Signal Data Reserved Ground +5 V dc Keyboard clock Hardware Maintenance Manual: xSeries 200...
  • Page 85: Parallel Connector

    Table 8. Keyboard connector pin-number assignments (continued) Signal Reserved Parallel connector Your server has one parallel connector. This connector supports three standard Institute of Electrical and Electronics Engineers (IEEE) 1284 modes of operation: standard parallel port (SPP), enhanced parallel port (EPP), and extended capability port (ECP).
  • Page 86: Serial Connectors

    Viewing or changing the serial-connector assignments: Complete the following steps to view or change the serial-connector assignments: 1. Restart the server and watch the monitor screen. Hardware Maintenance Manual: xSeries 200...
  • Page 87: Serial Connectors

    2. When the message Press F1 for Configuration/Setup appears, press F1. 3. When the Configuration/Setup Utility menu appears, select Devices & I/O Ports; then, press Enter. 4. Select the serial connector; then, use the arrow keys to advance through the available settings. 5.
  • Page 88: Failover For Redundant Ethernet

    Ethernet controller. However, you must install a device driver to enable your operating system to address the Ethernet controller. The device drivers are provided on the ServerGuide CDs. Failover for redundant Ethernet: The IBM 10/100 ™ Ethernet adapter or the IBM 10/100 Etherjet PCI family of adapters are optional, redundant network interface card (NIC) adapters that you can install in your server.
  • Page 89 Priority Packet information is available on the IBM Networking Web site at http://www.ibm.com/networking/ support Priority Packet prioritizes traffic based on priority filters.
  • Page 90 The other devices receiving and routing 802.1p tagged packets must support 802.1p. v The adapters on these devices must support 802.1p. The Ethernet controller in your xSeries 200 and all IBM 10/100 Ethernet Security Adapters support 802.1p. v The adapter cannot be assigned to an adapter team.
  • Page 91: Ethernet Connector

    by communicating directly with the switch, enabling multiple VLANs on a single network adapter (up to 64 VLANs). To set up VLAN membership, your Ethernet controller must be attached to a switch that has VLAN capability. You also need to use Windows NT 4.0 or later, or Novell NetWare 4.1x or later.
  • Page 92: Universal Serial Bus Connectors

    USB-compatible devices, see “I/O connector locations” on page 72 for the location of the USB connectors. The table below shows the pin-number assignments for the USB connectors. Hardware Maintenance Manual: xSeries 200...
  • Page 93: Audio Connectors

    Table 12. USB connector pin-number assignments Signal +5 V -Data +Data Ground Audio connectors The audio connectors are used to connect external audio equipment to your server, see “I/O connector locations” on page 72 for the location of these connectors. Line Line Line out: This connector is used to send audio signals...
  • Page 94: Video Connector

    Ground Ground 15 DDC SCL Ultra 3/160 SCSI connector (some models) Some xSeries 200 server models come with a SCSI adapter, which supports a single Ultra 3/160/MB SCSI channel in a full-featured PCI 2.1-/2.2-compliant bus Hardware Maintenance Manual: xSeries 200...
  • Page 95: Scsi Cabling Requirements

    SCSI cables. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. To receive an indication of SCSI hard disk drive activity, you must also connect the SCSI adapter to the SCSI LED (J3) connector on the system board.
  • Page 96 +Attention -Attention Ground Ground +Busy -Busy +Acknowledge -Acknowledge +Reset -Reset +Message -Message +Select -Select +Control/Data -Control/Data +Request -Request +Input/Output -Input/Output +Data 8 -Data 8 +Data 9 -Data9 +Data 10 -Data 10 +Data 11 -Data 11 Hardware Maintenance Manual: xSeries 200...
  • Page 97: Chapter 6. Fru Information (Service Only)

    8. Remove the screws from the front of the hard disk drive cage. 9. Move the cage slightly in and up until it is free of the chassis and lift it out of the server. © Copyright IBM Corp. 2000...
  • Page 98: Power Supply

    6. Gently move the power supply away from the chassis and lift it out of the server. Rear fan Before you begin: v Read “Safety information” on page 125. v Review the information in “Before you begin” on page Hardware Maintenance Manual: xSeries 200...
  • Page 99: System Board

    Rear Rubber extensions To remove the rear fan, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3. Remove the cover (see “Removing the side cover” on page 46). 4. Remove the support bracket (see “Removing the support bracket assembly”...
  • Page 100: Cd-Rom Drive

    63). 11. Remove screws and lift the system board out of the server. CD-ROM drive Before you begin: v Read “Safety information” on page 125. v Review the information in “Before you begin” on page Hardware Maintenance Manual: xSeries 200...
  • Page 101: Floppy Disk Drive

    To remove the CD-ROM drive, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3. Remove the cover (see “Removing the side cover” on page 46). 4. Disconnect the cables. 5. Remove the screws from the CD-ROM drive cage. 6.
  • Page 102: Button Kit

    3. Remove the cover (see “Removing the side cover” on page 46). 4. Remove the front bezel (see “Removing the bezel” on page 48). 5. Remove the hot-swap hard disk drive (see “Hard disk drive cage” on page 87). Hardware Maintenance Manual: xSeries 200...
  • Page 103: Guide Assembly / Speaker

    6. Disconnect the cable of the button kit from the system board. 7. Place a screwdriver against the bottom release latch of the button kit and gently press upward and slide the latch through the aperture. 8. Gently pinch together the upper release latches and slide the latches through the aperture and remove the button kit.
  • Page 104: Bezel Release Latch

    6. Remove the top/side cover (see “Top/side cover” on page 95). 7. Press down on the tab. 8. From the underside, grasp the bezel release latch in the center and gently pull it back and away from the server. Hardware Maintenance Manual: xSeries 200...
  • Page 105: Top/Side Cover

    Top/side cover Before you begin: v Read “Safety information” on page 125. v Review the information in “Before you begin” on page To remove the top/side cover, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3.
  • Page 106: Handle Assembly

    4. Lift up on the handle support to remove it from the slots in the top of the chassis. Adapter retainer Before you begin: v Read “Safety information” on page 125. v Review the information in “Before you begin” on page Hardware Maintenance Manual: xSeries 200...
  • Page 107 To remove the adapter retainer, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3. Remove the cover (see “Removing the side cover” on page 46). 4. Remove all adapter cards (see “Installing an adapter” on page 51).
  • Page 108 Hardware Maintenance Manual: xSeries 200...
  • Page 109: Chapter 7. Symptom-To-Fru Index

    Setup to be stored in CMOS. 3. For IBM devices not supported by index, refer to the manual for that device. 4. Always start with Chapter 1, “General checkout,” on page 1.
  • Page 110 2-1-2 1. System Board (Primary DMA register failed) 2-1- 1. System Board 3(Primary interrupt mask register failed) 2-1-4 1. System Board (Secondary interrupt mask register failed) 2-2-1 1. System Board (Interrupt vector loading failed) Hardware Maintenance Manual: xSeries 200...
  • Page 111 Beep/ Symptom FRU/Action 2-2-2 1. System Board (Keyboard 2. Keyboard controller failed) 2-2-3 (CMOS 1. Battery power failure 2. System board checksum checks failed) 2-2-4 (CMOS 1. Battery configuration 2. System board info validation failed) 2-3-1 1. Jumper on J28 (Screen 2.
  • Page 112 2. System Board 1. Processor Continuous 2. Optional Processor (if installed) Beep 3. System Board Repeating 1. Keyboard Short Beeps 2. System Board One Long 1. Video adapter (if present) and One 2. System Board Short Beep Hardware Maintenance Manual: xSeries 200...
  • Page 113: No Beep Symptoms

    Beep/ Symptom FRU/Action One Long 1. Video adapter (if present) and Two 2. System Board Short Beeps Two Long 1. Video adapter and Two Short Beeps No beep symptoms No Beep Symptom FRU/Action No beep and 1. Check speaker cables the system 2.
  • Page 114 030-XXX-00N 1. Adapter in Slot N (Failed SCSI test on PCI slot N. Check system error log before replacing a FRU.) 035-XXX-099 1. No adapters were found. 2. If adapter is installed re-check connection. Hardware Maintenance Manual: xSeries 200...
  • Page 115 Error Code/Symptom FRU/Action 035-XXX-S99 1. Adapter (Failed RAID 2. SCSI Backplane test on PCI slot S. S = number 3. Cable of failing PCI slot. Check System Error Log before replacing a FRU.) 035-XXX-SNN 1. Fixed Disk with SCSI ID NN on RAID (Check System adapter in PCI slot S.
  • Page 116 SCSI bus is functioning properly. 264-XXX-999 1. See error messages/text in the PC (Errors on Doctor error log for detailed information multiple tape on each individual tape drive error. drives, see error text for more info) Hardware Maintenance Manual: xSeries 200...
  • Page 117: Error Symptoms

    Error Code/Symptom FRU/Action 301-XXX-000 1. Keyboard (Failed Keyboard test) 405-XXX-000 1. Verify that Ethernet is not disabled in (Failed Ethernet BIOS. test on controller on the System 2. System Board Board) 405-XXX-00N 1. Adapter in PCI slot N. (Failed Ethernet 2.
  • Page 118 CD-ROM is first in the boot sequence. v If more than one CD-ROM drive is installed, be sure that only one drive is set as the primary drive. Start the CD from the primary drive. Hardware Maintenance Manual: xSeries 200...
  • Page 119 Setup Action ServeRAID v Be sure there are no duplicate SCSI IDs or program cannot IRQ assignments. view all installed v Be sure that the hard disk drive is connected drives - or - properly. cannot install NOS. The Operating Free up more space on the hard disk.
  • Page 120: Post Error Codes

    1. Microprocessor cache error) 2. Optional microprocessor (if installed) 151 (Real time 1. Run Diagnostics clock error) 2. Battery 3. System Board 161 (Real time 1. Run Configuration/Setup clock battery 2. Battery error) 3. System Board Hardware Maintenance Manual: xSeries 200...
  • Page 121 Error Code/Symptom FRU/Action 162 (Device 1. Run Configuration/Setup Configuration 2. Battery Error) Note: Be sure 3. Failing Device to load the 4. System Board default settings and any additional desired settings; then, save the configura-tion. 163 (Real-Time 1. Run Configuration/Setup Clock error) 2.
  • Page 122 662 (Diskette 1. Run Configuration/Setup and drive Diagnostics configuration error) 2. Diskette Drive 3. Drive Cable 4. System Board 962 (Parallel 1. Disconnect external cable on parallel port error) port. 2. Run Configuration/Setup 3. System Board Hardware Maintenance Manual: xSeries 200...
  • Page 123 Error Code/Symptom FRU/Action 11XX (System 1. Disconnect external cable on serial port. board serial port 2. Run Configuration/Setup 1 or 2 error) 3. System Board 1162 (Serial port 1. Disconnect external cable on serial port configuration 2. Run Configuration/Setup conflict) 3.
  • Page 124 1. System Board (xxxxyyyy planar 2. PCI Card PCI device not responding (where xxxx is PCI vendor ID and yyyy is PCI device ID) 00180800 1. System Board (Unsupported 2. PCI Card PCI device installed) Hardware Maintenance Manual: xSeries 200...
  • Page 125 Error Code/Symptom FRU/Action 00181000 (PCI 1. System Board error) 2. PCI Card 01295085 (ECC 1. System Board checking 2. Microprocessor hardware test error) 01298001 (No 1. Ensure all microprocessors are the update data for same stepping level and cache size. microprocessor 2.
  • Page 126: Processor Board Leds

    (power-on the computer and reconfigure each time). v Any external devices v Surge suppressor device (on the computer) v Modem, printer, mouse, or non-IBM devices v Each adapter v Drives Hardware Maintenance Manual: xSeries 200...
  • Page 127 v Memory Modules (Minimum requirement = one 128 MB DIMM) Note: Minimum operating requirements are: a. 1 Power Supply b. System Board c. 1 Microprocessor d. 1 Terminator Card in Slot 2 e. 1 Memory Module (minimum of 1 DIMM in slot labeled DIMM 1) 4.
  • Page 128 Hardware Maintenance Manual: xSeries 200...
  • Page 129: Chapter 8. Parts Listing

    Chapter 8. Parts listing System This parts listing supports the following models: 10X, 11X, 12X, 13X,40X, 41X, 42X, 50X, 51X, 52X © Copyright IBM Corp. 2000...
  • Page 130 Shield, 3.5″ EMC (All models) 19K4943 Bar, bezel release (All models) 19K4946 S3 Video NVAGP 4.8MB (All models) 10K2940 System feet (All models) 12J4506 Feet, snap-in (4) (All models) 01N2196 Service label kit (All models) 06P5899 Hardware Maintenance Manual: xSeries 200...
  • Page 131: Keyboards

    Index xSeries 200 Misc. hardware kit (All models) 09N5764 Lock assembly (All models) 19K4948 Kit, USB blank rack bezel (All models) 19K4951 Kit, DASD hard disk drive rail (All models) 19K5331 Shield, planar EMC (All models) 22P0105 Mouse assembly., Stealth Gray (All models)
  • Page 132: Power Cords

    Lebanon, Luxembourg, Macau, Malagasy, Mali, Martinique, Mauritania, Mauritius, Monaco, Morocco, Mozambique, Netherlands, New Caledonia, Niger, Norway, Poland, Portugal, Romania, Senegal, Slovakia, Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR, Vietnam, former Yugoslavia, Zaire, Zimbabwe Denmark, Switzerland, Liechtenstein 55H6646 Hardware Maintenance Manual: xSeries 200...
  • Page 133 Power cord FRU No. Bahamas, Barbados, Bermuda, Bolivia, Brazil, 76H4865 Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), Venezuela United States of America 6952301 (110)
  • Page 134 Hardware Maintenance Manual: xSeries 200...
  • Page 135: Chapter 9. Related Service Information

    Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.
  • Page 136: Electrical Safety

    Do not work alone under hazardous conditions or near equipment that has hazardous voltages. v Disconnect all power before: – Performing a mechanical inspection Hardware Maintenance Manual: xSeries 200...
  • Page 137 – Working near power supplies – Removing or installing main units v Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.
  • Page 138: Safety Inspection Guide

    This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.
  • Page 139: Handling Electrostatic Discharge-Sensitive Devices

    4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
  • Page 140: Grounding Requirements

    1, translations for that caution statement appear in this section under statement 1. Be sure to read all caution and danger statements before performing any of the instructions. v Statement 1 DANGER Hardware Maintenance Manual: xSeries 200...
  • Page 141 Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 142 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 143 Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. v Statement 4 ≥18 kg (37 ≥32 kg (70.5 ≥55 kg (121.2 lbs) lbs) lbs) CAUTION: Use safe practices when lifting.
  • Page 144 Do not place any object weighing more than 82 kg (180 lbs.) on top of rack-mounted devices. Hardware Maintenance Manual: xSeries 200...
  • Page 145 Importante: Todas as instruções de cuidado e perigo da Netfinity Server Library começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
  • Page 146 Instrução 2 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante.
  • Page 147 v Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser. Nenhuma peça localizada no interior do dispositivo pode ser consertada. v A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à...
  • Page 148 CUIDADO: Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. Hardware Maintenance Manual: xSeries 200...
  • Page 149 Chapter 9. Related service information...
  • Page 150 Hardware Maintenance Manual: xSeries 200...
  • Page 151 Chapter 9. Related service information...
  • Page 152 Hardware Maintenance Manual: xSeries 200...
  • Page 153 Chapter 9. Related service information...
  • Page 154 Hardware Maintenance Manual: xSeries 200...
  • Page 155 Chapter 9. Related service information...
  • Page 156 Hardware Maintenance Manual: xSeries 200...
  • Page 157 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque Netfinity Server sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
  • Page 158 Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 159 ATTENTION: Si des produits laser sont installés (tels que des unités de CD-ROM ou de DVD, des périphériques contenant des fibres optiques ou des émetteurs-récepteurs), prenez connaissance des informations suivantes: v N’ouvrez pas ces produits pour éviter une exposition directe au rayon laser. Vous ne pouvez effectuer aucune opération de maintenance à...
  • Page 160 Pour isoler totalement l’unité du réseau électrique, débranchez tous les cordons d’alimentation des socles de prise de courant. Notice n 10 ATTENTION: Ne posez pas d’objet dont le poids dépasse 82 kg sur les unités montées en armoire. Hardware Maintenance Manual: xSeries 200...
  • Page 161 Wichtig: Alle Sicherheitshinweise in dieser Netfinity Server-Bibliothek beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
  • Page 162 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer...
  • Page 163 v Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher Laserstrahlung führen. Es befinden sich keine Teile innerhalb des CD-ROM-Laufwerks, die vom Benutzer gewartet werden müssen. Die Verkleidung des CD-ROM-Laufwerks nicht ÷ffnen. v Steuer- und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen.
  • Page 164 Der Server k÷nnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden. Hinweis 10 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. Hardware Maintenance Manual: xSeries 200...
  • Page 165 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione Netfinity Server Library iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione. Ad esempio, se un avviso di attenzione inizia con il numero 1, la relativa versione tradotta è...
  • Page 166 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo...
  • Page 167 v Non rimuovere i coperchi. L’apertura dei coperchi di prodotti laser può determinare l’esposizione a radiazioni laser pericolose. All’interno delle unità non vi sono parti su cui effettuare l’assistenza tecnica. v L’utilizzo di controlli, regolazioni o l’esecuzione di procedure non descritti nel presente manuale possono provocare l’esposizione a radiazioni pericolose.
  • Page 168 Avviso 10 ATTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack. Hardware Maintenance Manual: xSeries 200...
  • Page 169 Chapter 9. Related service information...
  • Page 170 Hardware Maintenance Manual: xSeries 200...
  • Page 171 Chapter 9. Related service information...
  • Page 172 Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando desee realizar una Hardware Maintenance Manual: xSeries 200...
  • Page 173 Declaración 2 PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo...
  • Page 174 ípticos; evite la exposiciín directa al rayo. Declaración 4 ≥18 kg (37 ≥32 kg (70,5 ≥55 kg (121,2 libras) libras) libras) PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Hardware Maintenance Manual: xSeries 200...
  • Page 175 Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín.
  • Page 176: Send Us Your Comments

    We want to know your opinion about this manual (part number 06P8517). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name: _________________________________________ Phone number: __________________________________ Do you like this manual?
  • Page 177: Notices

    Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
  • Page 178: Trademarks

    IBM, are the responsibility of the user. Trademarks The following items are trademarks of the IBM Corporation in the United States or other countries or both: HelpCenter HelpFax OS/2 NetBAY3 Netfinity Netfinity Manager...
  • Page 180 Part Number: 06P8517 Printed in USA (1P) P/N: 06P8517...

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