Kenwood KDC-U563BT Instruction Manual page 20

TROUBLESHOOTING
Symptom Remedy
Playback is intermittent or Turn off the power saving mode on the Android device.
sound skips.
• Reconnect the Android device.
"ANDROID ERROR" /
• Restart the Android device.
"NA DEVICE"
"ADD ERROR" / New station creation is unsuccessful.
"SEARCH ERROR"
"CHECK DEVICE" Check the Pandora application on your device.
"NO SKIPS" The skip limit has been reached.
"NO STATIONS" No stations are found.
"STATION LIMIT" The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
"CONNECT ERROR" Communication is unstable.
"RATING ERROR" Registration of thumbs up/thumbs down has failed.
"LICENSE ERROR" You try to access from a country which Pandora is not
deliverable.
• Search from the Bluetooth device again.
No Bluetooth device is
• Reset the unit. ( 3)
detected.
• Make sure you have entered the same PIN code to both
Bluetooth pairing cannot
be made.
• Delete pairing information from both the unit and the
• Adjust the microphone unit's position. ( 10)
Echo or noise is heard
• Check the [ECHO CANCEL] setting. ( 11)
during a phone
conversation.
• Reduce the distance between the unit and the Bluetooth
Phone sound quality is
poor.
• Move the car to a place where you can get a better signal
20
the unit and Bluetooth device.
Bluetooth device, then perform pairing again. ( 10)
device.
reception.
Symptom Remedy
• Use voice calling method in a more quiet environment.
Voice calling method is
• Reduce the distance from the microphone when you
not successful.
speak the name.
• Make sure the same voice as the registered voice tag is
used.
• Reduce the distance between the unit and the
Sound is being
interrupted or skipped Bluetooth audio player.
• Turn off, then turn on the unit and try to connect again.
during playback of a
• Other Bluetooth devices might be trying to connect to
Bluetooth audio player.
the unit.
• Check whether the connected Bluetooth audio player
The connected
Bluetooth audio player supports Audio/Video Remote Control Profile (AVRCP).
cannot be controlled. (Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
"DEVICE FULL" The number of registered devices has reached its limit.
Retry after deleting an unnecessary device. ( 14,
DEVICE DELETE)
"N/A VOICE TAG" Make sure the same voice as the registered voice tag is
used.
"NOT SUPPORT" The connected phone does not support Voice Recognition
feature.
"NO ENTRY" / There is no registered device connected/found via
"NO PAIR" Bluetooth.
"ERROR" Try the operation again. If "ERROR" appears again, check if
the device supports the function you have tried.
"NO INFO" Bluetooth device cannot get the contact information.
"HF ERROR XX" / Reset the unit and try the operation again. If this does not
"BT ERROR" solve the problem, consult your nearest service center.