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User Guide

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Summary of Contents for Samsung Jitterbug Touch3

  • Page 1 User Guide...
  • Page 3 Welcome to GreatCall! Thank you for choosing the Jitterbug Touch3. We’ve made it easy for you to stay connected to friends and family with the simplicity of GreatCall. Additionally, our service professionals and health and safety services are designed to keep you protected, connected and in control of your life.
  • Page 5: Table Of Contents

    Contents Section 1: Getting Started..............1 Key Items in the Box ....................2 The Front of your Touch3 ..................4 The Back of your Touch3 ..................6 Understanding Touch Gestures ................8 Turning your Phone On and Off................9 Turning On your Phone ..................9 Turning Off your Phone ................... 10 Activating your Touch3 ..................11 Sign into GreatCall ....................14 Charging the Battery .....................16...
  • Page 6 Section 2: Understanding the Basics ..........21 Navigation Buttons ....................22 Using the Lock Screen ...................24 Lock Screen Features ..................24 Unlocking your Phone ..................26 Locking your Phone ..................27 Shake for Help ......................28 GreatCall Home Screen ..................29 Home Tab ....................... 30 Organizing your Home Tab ................
  • Page 7 Notification Panel ....................37 Expanding the Notification Panel ..............37 Clearing Notifications ..................39 Quick Settings ....................40 Closing the Notification Panel ................. 41 Ringer and Notification Sounds ................42 Adjusting the Ringer Volume .................43 Adjusting the Screen Brightness ................44 Using the On-Screen Keyboard ................45 Landscape Keyboard ..................
  • Page 8 Section 3: Placing and Receiving Calls ..........57 Dialing a Number ....................58 Redialing a Number ....................60 Answering or Ignoring a Call ..................61 Answering the Call ..................61 Ignoring the Call ..................... 61 Speakerphone ......................62 Adjusting the Call Volume ..................63 Accessing the Keypad during Calls ................64 Voicemail ......................65 Setting up your Personalized Voicemail Greeting ..........
  • Page 9 People Tab ......................72 Creating a People Contact ................73 Managing your People Contacts ..............74 Adding Favorites ..................... 75 Removing Favorites ..................75 Sorting your Favorites ..................76 Editing a People Contact ................. 77 Deleting a People Contact ................77 People History ....................
  • Page 10 Changing the Camera Mode ..................90 Recording a Video ....................91 Viewing your Photos and Videos ................92 Sharing your Photos and Videos................93 Section 6: Email ................95 Setting up your Email Account ................96 Setting up a New Gmail Account ..............97 Setting up an Existing Gmail Account .............. 98 Setting up an Existing Standard Email Account ..........
  • Page 11 Section 7: GreatCall Health and Safety Apps ........105 5Star ........................106 Urgent Care ......................107 MedCoach ......................108 Section 8: Managing your Settings ..........111 Wi-Fi ........................112 Connecting to a Wi-Fi Network ..............112 Turning Wi-Fi On and Off ................113 Bluetooth ......................114 Pairing a Bluetooth Device ................114 Turning Bluetooth On and Off ................
  • Page 12 Changing your Color Theme .................121 Changing the Lock Screen Photo .................122 Adding a Lock Screen Photo ................122 Removing a Lock Screen Photo ..............122 Changing the Sounds ..................123 Replacing the Battery ..................124 Adding more Memory ..................125 Health and Safety Information ............127 Customer Agreement ...............175 Index ....................187 VIII Table of Contents...
  • Page 13 Table of Contents IX...
  • Page 14 X Getting Started...
  • Page 15: Section 1: Getting Started

    Section 1: Getting Started This section explains how to get started using your Jitterbug Touch3 phone. Topics • Key Items in the Box • Sign into GreatCall • The Front of your Touch3 • Charging the Battery • The Back of your Touch3 •...
  • Page 16: Key Items In The Box

    Key Items in the Box The Jitterbug Touch3 box you received includes everything you need to get started: Wall Charger User Guides USB Cable Jitterbug Touch3 2 Getting Started...
  • Page 17 Jitterbug Touch3 – your easy-to-use smartphone with the Battery pre-installed Wall Charger – allows you to charge your phone using any wall outlet USB Cable – allows you to connect your phone to the Wall Charger or a computer with a USB port User Guides –...
  • Page 18: The Front Of Your Touch3

    The Front of your Touch3 Front-facing Camera Earpiece Power/Lock Button Display Menu Button Back Button Home Button 4 Getting Started...
  • Page 19 Front-facing Camera – allows you to take pictures or videos Earpiece – lets you hear the caller loud and clear Power/Lock Button – allows you to lock and unlock your phone as well as power it on and off Display – shows all the information you need to operate your Touch3 Menu Button ( ) –...
  • Page 20: The Back Of Your Touch3

    The Back of your Touch3 Headset Jack Battery Cover Release Speaker Main Camera Volume Button Battery Cover Microphone Power Connector 6 Getting Started...
  • Page 21 Headset Jack – allows you to connect a Stereo Headset to safely make calls hands- free or listen to music Battery Cover Release – allows you to remove the Battery Cover to replace the Rechargeable Battery or insert a microSD card to expand storage capacity Speaker –...
  • Page 22: Understanding Touch Gestures

    Understanding Touch Gestures Your smartphone features a large, responsive touch screen that allows you to use your fingers to interact with what you see on the Display. If this is your first time using a smartphone, understanding how to use these touch gestures will ensure that you get the best Touch3 experience.
  • Page 23: Turning Your Phone On And Off

    Turning your Phone On and Off Your phone is off if the Display does not turn on when the Home Button or Power/Lock Button are briefly Power/Lock pressed. Button Turning On your Phone PRESS AND HOLD the Power/Lock Button on the right side of your phone until the Display turns on.
  • Page 24: Turning Off Your Phone

    Turning Off your Phone 1. PRESS AND HOLD the Power/ Lock Button on the right side of the phone until the “Phone options” screen appears. 2. TAP the Power off ( ) option on the Display. The phone will ask if you want to proceed.
  • Page 25: Activating Your Touch3

    Activating your Touch3 Before using your phone for the first time, it needs to be activated. The Setup Wizard built into your phone will help guide you through this process. 1. Power on your phone. 2. TAP Next at the “Welcome”...
  • Page 26 IMPORTANT: TAP the “Easy-to- use GreatCall” option and then TAP Next. 5. TAP the option that best describes where the phone was purchased. Continue following the on-screen instructions until you have successfully activated your phone. 12 Getting Started...
  • Page 27 IMPORTANT: To ensure you get started quickly, please select “Easy-to-use GreatCall” at the “Choose your home screen” step before TAPPING Next. Easy-to-use GreatCall gives you a simplified experience. If you accidentally selected “Advanced Android”, you can TAP the Back Button ( ) to change your selection.
  • Page 28: Sign Into Greatcall

    Sign into GreatCall Once your phone has completed activation, you may be prompted to log into your GreatCall (also known as “MyGreatCall”) account so that your built-in GreatCall health and safety Apps are ready to go. Depending on how you purchased your Touch3 smartphone, a MyGreatCall account may already have been created.
  • Page 29 2. We will detect if a MyGreatCall account already exists for your new phone. • If one exists, you will just need to enter your password to continue • If we can’t find a MyGreatCall account for your phone, you will be asked to enter a valid email address and a password of your choice so that we can create one for you.
  • Page 30: Charging The Battery

    Charging the Battery Your phone is powered by a Rechargeable Battery which has been built-in for your convenience. Before using your phone for the first time, it is recommended that you fully charge the battery. A Wall Charger is included with your phone. 1.
  • Page 31: Battery Level Indicator

    Battery Level Indicator The battery level is represented as a colored battery icon at the top right of the Display in the Status Bar. You will also find a larger Charging battery level indicator on the Lock Screen (see page 24 for more information). Fully The battery is fully charged when the battery charged...
  • Page 32: Getting More Information

    Getting More Information GreatCall customers have access to two unique websites that are easy to navigate and explore: greatcall.com and mygreatcall.com. The main GreatCall website, greatcall.com, is the place to learn more about the company, read about new services available, shop for accessories and get answers to frequently asked questions.
  • Page 33: Greatcall Customer Service

    GreatCall Customer Service If you have any questions or comments, use any of these ways to contact us: • Send us an email at customerservice@greatcall.com • Call us toll-free at 1-800-733-6632 • Write to us at GreatCall Customer Service P.O. Box 4428 Carlsbad, CA 92018 Getting Started 19...
  • Page 34 20 Understanding the Basics...
  • Page 35: Section 2: Understanding The Basics

    Section 2: Understanding the Basics This section introduces you to key features of your phone such as important buttons, screens and navigation concepts. Topics • Navigation Buttons • Ringer and Notification Sounds • Using the Lock Screen • Adjusting the Ringer Volume •...
  • Page 36: Navigation Buttons

    Navigation Buttons At the bottom of your Touch3 you will find three buttons that are used frequently to navigate around your phone. 1. Menu Button ( ) – this gives you additional options for the screen you are actively viewing. Details on additional options available for certain screens will be covered later in this User Guide.
  • Page 37 Menu Button Home Button Back Button NOTE: If you get lost while navigating through your phone, just PRESS the Home Button to take you back to the Home Screen. If you PRESS AND HOLD the Home Button your most recently opened Apps will appear. TAP the App you would like to go to or tap the Back Button ( ) to close.
  • Page 38: Using The Lock Screen

    Using the Lock Screen Your phone is equipped with a Lock Screen that appears when your phone is not in use to prevent accidental dialing. Lock Screen Features • Current Time and Date • Your Phone Number • Battery Level – displays your current battery charge level •...
  • Page 39 Current Time, Date Battery Level and Your Phone Number 5Star Button Missed Events Unlock Buttons Understanding the Basics 25...
  • Page 40: Unlocking Your Phone

    Unlocking your Phone If the Display is off, you can PRESS the Power/Lock Button to display the Lock Screen: • At the Lock Screen, TAP 1 , 2 , then 3 in order. 26 Understanding the Basics...
  • Page 41: Locking Your Phone

    Locking your Phone Lock your phone if you are no longer using it to save power and prevent accidental dialing: • On any screen, PRESS the Power/Lock Button until the Display turns off. NOTE: If your phone hasn’t been used after several minutes, it will automatically lock and turn off the Display to save power and extend the battery life.
  • Page 42: Shake For Help

    Shake for Help If you need help with commonly used features on your Touch3, you can shake your phone at any time to bring up the Help Bubble. TAP anywhere inside the Help Bubble to open the Help Guide. Here you will find useful help topics such as how to make and receive calls, access your Voicemail and use the Camera.
  • Page 43: Greatcall Home Screen

    GreatCall Home Screen People Tab As soon as you unlock your phone for the first time, you will see the GreatCall Home Screen. From this screen you can access all features of your Touch3. Home Tab The Home Screen is organized with two main tabs—Home and People.
  • Page 44: Home Tab

    Home Tab The Home Tab displays your favorite Apps. By default, the Home Tab will show these Apps: • Phone ( ) – make and receive calls (See “Section 3: Placing and Receiving Calls” on page 57) • Voicemail ( ) –...
  • Page 45: Organizing Your Home Tab

    Organizing your Home Tab You can change the order of your Apps under the Home Tab by PRESSING AND HOLDING the App and DRAGGING them up and down the list. To remove any App from the Home Tab, TAP the Menu Button ( ) and TAP “Remove Favorites.”...
  • Page 46: All Apps Button

    All Apps Button The Home Tab holds a list of your favorite Apps. To access your full list of Apps TAP the All Apps Button in the lower left corner of the Home Tab. To add any of these Apps to your Home Tab, PRESS AND HOLD any app until the “Add to Favorites” pop-up appears;...
  • Page 47: 5Star Button

    • 5Star, Urgent Care and MedCoach – See “GreatCall Health and Safety Apps” on page 103 for more information. • Brain HQ – a brain training system from Posit Science to exercise your ® attention, memory, intelligence and more. • Featured Apps – several featured apps recommended by GreatCall •...
  • Page 48: Status Bar

    Status Bar The Status Bar, located at the top of the Display, shows information about the connection status, signal strength, battery level and time, and displays notifications about incoming messages, calls and other actions. The Status Bar consists of two halves—a Notification Area on the left and a Status Area on the right.
  • Page 49: Notification Area

    Notification Area The Notification Area displays icons associated with important events that occur such as new email messages, missed calls, new voicemails and new text messages. Common icons you will see here: The battery is 100% charged 100% 100% 100% 100% You have a new text message You have a new voicemail message...
  • Page 50: Status Area

    Status Area The Status Area displays icons associated with important statuses of your phone such as cellular signal strength, Bluetooth connectivity, Wi-Fi connectivity, battery level and current time. Common icons you will see here: Your current cellular signal strength. The more bars, the stronger the signal. Airplane Mode has been turned on.
  • Page 51: Notification Panel

    Notification Panel While the icons that appear in the Notification Area of the Status Bar are useful for a quick glance of your missed events (missed calls, unheard voicemail, new text messages, etc.), expanding the Notification Panel will allow you to see more detail about each notification.
  • Page 52 38 Understanding the Basics...
  • Page 53: Clearing Notifications

    Clearing Notifications There are two ways you can clear notifications that appear in the Notification Area or Notification Panel. • One-at-a-time: With the Notification Panel expanded, you can clear each notification in the list by DRAGGING it to the left or right off the screen. If you TAP any notification in the list to view more details, it will automatically be removed from the Notification Panel.
  • Page 54: Quick Settings

    Quick Settings At the top of the Notification Panel you will see five Quick Settings buttons that allow you to quickly enable or disable phone functionality. Just TAP the Quick Settings button you would like to adjust. A green colored button indicates that the Quick Settings functionality is on.
  • Page 55: Closing The Notification Panel

    • Screen Rotation – allows you to turn the Screen Rotation feature on or off. With this feature on, the screen will automatically rotate on certain screens depending on how you hold the phone. • Airplane Mode – allows you to turn all cellular and data connectivity off. When this feature is enabled, you will not be able to make or receive calls, send or receive messages or access the Internet.
  • Page 56: Ringer And Notification Sounds

    Ringer and Notification Sounds Understanding the sounds that come from your phone will help you determine if you’re receiving a call or simply getting a notification that you just received a text message, email or voicemail. Notification sounds are typically shorter and are only played once per message received.
  • Page 57: Adjusting The Ringer Volume

    Adjusting the Ringer Volume The Ringer volume can be adjusted using the Volume Button, on the left-side of the phone, whenever the phone is unlocked and not actively on a call. • TAP the upper part of the Volume Button to increase the ringer volume.
  • Page 58: Adjusting The Screen Brightness

    Adjusting the Screen Brightness Sometimes you may find the screen too dim or too bright depending on the environment you’re in. To adjust the screen brightness: 1. TAP the All Apps Button located at the bottom of the Home Tab. 2.
  • Page 59: Using The On-Screen Keyboard

    Using the On-Screen Keyboard The On-Screen Keyboard will automatically appear on the Display when you have the ability to input text. • Shift – changes the text from lower case to upper case. TAP twice to use Caps Lock. • Numbers and Symbols – allows you to enter numbers and symbols. Once in the Numbers and Symbols keyboard, you can TAP to view additional symbols.
  • Page 60 Predictive Text Shift Backspace Numbers and Enter Symbols Voice Typing Spacebar Period 46 Understanding the Basics...
  • Page 61: Landscape Keyboard

    Landscape Keyboard Some screens automatically rotate on the Display when you hold your phone horizontally (landscape). If the On-Screen Keyboard is visible, it will be displayed in a wider format than it usually is when the phone is held vertically (portrait). NOTE: To close the On-Screen Keyboard, TAP the Back Button ( Understanding the Basics 47...
  • Page 62: Voice Typing

    Voice Typing Your Touch3 smartphone features built-in Voice Typing as an alternative option for text entry. With Voice Typing activated, the phone will convert your spoken words into on-screen text. 1. TAP when the On-Screen Keyboard is visible. Your Touch3 will display “Speak Now” and begin listening to your voice.
  • Page 63: Predictive Text

    Predictive Text The Predictive Text feature will predict what word you may be entering based on each letter you type. This feature will also try to predict the correct word even if you accidentally mistype. 1. Use the On-Screen Keyboard as you normally would.
  • Page 64: Managing Your Usage

    Managing Your Usage Your Touch3 phone allows you to do much more than just calling your friends and family. It’s an easy-to-use smartphone with a broad range of capabilities, from sending pictures and videos via email, sharing pictures on Facebook, browsing the Internet to catch up on the latest news or recipes, to downloading the latest Apps and games.
  • Page 65: What Is Data

    What is Data? Data is electronic information sent between your phone and other devices. Examples of features that typically require data are: • Sharing photos or videos via email or on social media sites like Facebook • Sending and receiving email messages •...
  • Page 66: Using Wi-Fi To Reduce Your Data Plan Usage

    Using Wi-Fi to Reduce Your Data Plan Usage If your household already has high-speed Internet access and a Wi-Fi network, sometimes called a wireless network, you can connect your Touch3 to your Wi- Fi connection to reduce data usage on your monthly GreatCall data plan. When successfully connected to your Wi-Fi network, all data usage will go through your home’s high-speed Internet access instead of the cellular network, and therefore will not affect your GreatCall monthly data plan usage.
  • Page 67: Checking Your Usage

    Checking your Usage It is recommended to periodically check your usage to avoid any overage fees. GreatCall provides you two convenient ways for you to check your talk, text and data usage: • Access the Usage App directly on your Touch3 by TAPPING the GreatCall Button at the bottom-right corner of the Home Screen and then TAPPING the Usage App.
  • Page 68 Usage App “My Usage” tab at mygreatcall.com on the Touch3 54 Understanding the Basics...
  • Page 69 Understanding the Basics 55...
  • Page 70 56 Placing and Receiving Calls...
  • Page 71: Section 3: Placing And Receiving Calls

    Section 3: Placing and Receiving Calls This section describes how to place and receive calls, listen to your voicemail and manage your contacts. Topics • Dialing a Number • Adjusting the Call Volume • Redialing a Number • Accessing the Keypad during Calls •...
  • Page 72: Dialing A Number

    Dialing a Number Making phone calls is easy on your Touch3. Make sure you are in an area where cellular service is available. Check that the signal strength icon ( ) in the Status Bar has at least one bar. More bars in the signal strength icon ( ) mean a stronger and clearer connection.
  • Page 73 Placing and Receiving Calls 59...
  • Page 74: Redialing A Number

    Redialing a Number Previous numbers you have called are saved in your Call History. You can TAP any of your call history contacts to quickly redial the number. 1. Tap Phone ( ) on the Home Tab. 2. TAP the Call History Button. 3.
  • Page 75: Answering Or Ignoring A Call

    Answering or Ignoring a Call When receiving an incoming call, two icons appear on your screen. Answering the Call • PRESS AND HOLD the Green Phone Button ) and DRAG it to the right. Ignoring the Call • PRESS AND HOLD the Red Phone Button ( )and DRAG it to the left.
  • Page 76: Speakerphone

    Speakerphone The Speakerphone provides the convenience to make a call without holding the phone to your ear. The Speakerphone can be turned on at any time while you are actively on a call. While in an active call, TAP the Speaker Button on the screen to turn on the Speakerphone.
  • Page 77: Adjusting The Call Volume

    Adjusting the Call Volume While on an active call, TAP the Volume Button up or down until the sound reaches a desirable level. The Speakerphone volume can also be adjusted using the Volume Button while Speakerphone is enabled. NOTE: The Call Volume can only be adjusted with the Volume Button during an active call.
  • Page 78: Accessing The Keypad During Calls

    Accessing the Keypad during Calls There are some situations that may require you to use the keypad in order to enter a number or phone extension while in a phone call. 1. While on an active call, TAP the Keypad Button to bring up the keypad.
  • Page 79: Voicemail

    Voicemail Your Touch3 smartphone features a visual Voicemail Inbox that allows you to quickly listen to and manage your voice messages directly from the touch screen. To access your Voicemail Inbox, TAP the Voicemail Button ( ) next to Phone ( ) from the Home Tab.
  • Page 80: Setting Up Your Personalized Voicemail Greeting

    Setting up your Personalized Voicemail Greeting Your personalized greeting will be heard by anyone who reaches your voicemail when you miss their call. If you do not record a personalized greeting, a standard pre-recorded message will be played. To record a personalized greeting: 1.
  • Page 81 Placing and Receiving Calls 67...
  • Page 82: Listening To Your Personalized Voicemail Greeting

    Listening to your Personalized Voicemail Greeting 1. At the Voicemail Inbox screen, TAP the Menu Button ( ) at the bottom of your Touch3 phone. 2. TAP “Personalized Greeting” 3. TAP the Play Button ( ) next to “Listen to Current Greeting.” Your personalized Voicemail greeting will play through the Touch3 Earpiece.
  • Page 83 New Voicemail in Lock Screen New Voicemail in Status Bar Number of Unheard Voicemail Messages Placing and Receiving Calls 69...
  • Page 84: Listening To Voicemail Messages

    Listening to Voicemail Messages From the Voicemail Inbox screen you can play any of your unheard or saved voicemail messages by TAPPING the Play Button ( ) next to each message. A green Play Button ( ) indicates that the message has not yet been listened to, while a gray Play Button ( ) means that the message has already been listened to.
  • Page 85: Returning A Call

    Returning a Call If you would like to call back a person that left you a voice message, TAP the Call Button ( ) at the top of the screen after listening to their voice message. Checking Voicemail by Calling Your Voicemail Inbox requires wireless data connectivity in order to download your latest voice messages.
  • Page 86: People Tab

    People Tab The People Tab was designed to give you easy access to the contacts that are the most important to you. Creating a list of your favorite contacts will make dialing friends or family quick and convenient. Once you’ve added your first People contacts, you will be able to quickly call them just by tapping their name in the People Tab.
  • Page 87: Creating A People Contact

    Creating a People Contact 1. While on the People Tab, TAP the 3 4 5 Menu Button ( 2. TAP “Add New” to add a new person to your People contact list. 3. TAP the “Name” field to enter the name of the contact with the On- Screen Keyboard.
  • Page 88: Managing Your People Contacts

    5. Continue entering any other details you would like for this contact. Once you’re done, TAP “Save” at the top right to save at the top right. NOTE: You can even add a photo to your contact which will be visible in your People list and every time you are on a call with them.
  • Page 89: Adding Favorites

    Adding Favorites 1. While on the People Tab or All People List, TAP the Menu Button ( 2. TAP “Add Favorites.” A list of all of your People contacts will appear. 3. TAP the check box next to each of the names you would like to be set as favorites. 4.
  • Page 90: Sorting Your Favorites

    contacts will no longer appear in the People Tab as favorites. You can still access these contacts by going to the All People List. Sorting your Favorites You can change the order of your favorite contacts under the People Tab by PRESSING AND HOLDING their name and DRAGGING them up and down the list.
  • Page 91: Editing A People Contact

    Editing a People Contact 1. TAP the People contact you would like to edit either from the People Tab or from your All People List. 2. TAP the Menu Button ( 3. TAP “Edit”. TAP any of the contact information fields to make your edits with the On-Screen Keyboard.
  • Page 92: People History

    3. TAP “Delete”. 4.TAP “OK” to confirm deletion. This People contact will no longer appear in your favorites People Tab or in the All People list. People History Historical call or message activity that is related to any of your saved People contacts will automatically be associated to them in their “People History”...
  • Page 93 Placing and Receiving Calls 79...
  • Page 94 80 Text Messages...
  • Page 95: Section 4: Text Messages

    Section 4: Text Messages This section describes how to use the Text Messaging feature to send and receive short messages with your friends and family. Topics • Composing and Sending Text Messages • Reading and Replying to Text Messages • Sending a Photo or Video Message For additional support, visit us online at greatcall.com/support.
  • Page 96: Composing And Sending Text Messages

    Composing and Sending Text Messages Text Messages are a quick and simple way to send short messages to anyone that has a cell phone capable of receiving them. This is an alternative to email which is typically used for longer messages or messages with a lot of recipients.
  • Page 97 3. In the “Enter recipient” field you can: • Enter a 10-digit phone number • Begin typing a name which will automatically display a list of matches from your All People List; TAP the name you would like to add to the recipient list •...
  • Page 98: Reading And Replying To Text Messages

    Reading and Replying to Text Messages If you receive a new text message notification in the Status Bar, you have two ways of reading the new text message: • Expand the Notification Panel and TAP the new text message notification from the list to read the message •...
  • Page 99: Sending A Photo Or Video Message

    Sending a Photo or Video Message You can attach your photos or videos, also known as “multimedia attachments,” to text messages so that you can share them with your friends and family. 1. While composing a new text message or replying to a text message, TAP the “paper clip”...
  • Page 100 86 Camera and Photo Album...
  • Page 101: Section 5: Camera And Photo Album

    Section 5: Camera and Photo Album This section describes how to use the Camera and Photo Album Apps to capture, view and share pictures and videos. Topics • The Camera App • Recording a Video • Taking a Photo • Viewing your Photos and Videos •...
  • Page 102: The Camera App

    The Camera App The Camera App allows you to capture photos or videos using the Main Camera or Front-Facing Camera. To launch the Camera App, TAP Camera on the Home Tab. With the Camera App opened, you will see the following on-screen features: •...
  • Page 103 Camera Mode Indicator Camera Selection Photo Album Auto-Focus Point Change Camera Mode Record Video Take Picture Camera and Photo Album 89...
  • Page 104: Taking A Photo

    Taking a Photo 1. With the Camera App open, TAP the Camera Selection ( )button to switch to the Main Camera or Front-Facing Camera. 2. Aim the camera so that the subject being captured is framed to your liking. 3. TAP the Take Picture ( )button.
  • Page 105: Recording A Video

    you started. TAP the Take Picture ( ) button again to stop the panorama. • Night–Use this to take photos in low-light conditions. Recording a Video 1. With the Camera App open, TAP the Camera Selection ( ) button to switch to the Main Camera or Front-Facing Camera.
  • Page 106: Viewing Your Photos And Videos

    Viewing your Photos and Videos After you have captured a photo or a video, you can view it by accessing the Photo Album: • While in the Camera App, TAP the Photo Album button at the top-left of the screen. This will take you to the last captured photo or video. TAP the Back Button ( ) button at the top-left of the screen to take you back to the “Album”...
  • Page 107: Sharing Your Photos And Videos

    Sharing your Photos and Videos You can also share, via email or text message, any of the photos or videos you’ve already captured: 1. Find the photo or video you would like to share in the Photo Album. 2. With the preview of the photo or video up, TAP the “Share” Button ( )at the top of the screen.
  • Page 108 94 Email...
  • Page 109: Section 6: Email

    Section 6: Email This section describes how to set up your email account and how to send and receive emails on your phone. Topics • Setting up your Email Account • Composing and Sending Email • Reading and Replying to an Email •...
  • Page 110: Setting Up Your Email Account

    Setting up your Email Account Email allows you to send messages to your friends and family. It differs from Text Messages by allowing you to compose much longer messages, and does not require the recipient to have a cell phone with text messaging capabilities. NOTE: Sending and receiving emails requires data.
  • Page 111: Setting Up A New Gmail Account

    NOTE: If you do not have a Gmail account, it is recommended that you create one. Setting up a Gmail account will get you access to the Google Play Store where you can update your phone’s software, and access additional GreatCall and third-party Apps.
  • Page 112: Setting Up An Existing Gmail Account

    8. Choose your Google backup and email communication options. 9. Accept Google’s Terms of Service and Privacy Policy. Setting up an Existing Gmail Account If you already have a Gmail account, follow these instructions to access your email on your phone: 1.
  • Page 113: Composing And Sending Email

    Composing and Sending Email Once you have set up your email, you can compose and send your first email from your Touch3 smartphone. Composing and Sending Email using the Gmail App 1. In the Gmail App, TAP the “Compose” button ( )at the top-right of the screen.
  • Page 114: Reading And Replying To An Email

    4. Enter your message into the white space below the “Subject” field. 5. When you’re ready to send your email, TAP the “Send”( ) button at the top right of the screen. Reading and Replying to an Email If you receive a new email notification in the Status Bar, you have two ways of reading the email message: •...
  • Page 115: Sending An Email With A Photo Or Video Attachment

    Sending an Email with a Photo or Video Attachment Similar to sending photos or videos with text messages, you can also send photos or videos as attachments to your emails. Sending an Email with a Photo or Video using the Gmail App 1.
  • Page 116 5. Select the photo or video you would like to attach. 6. When you are ready to send your email with attachment, TAP the “Send” ( button. 102 Email...
  • Page 117 Email 103...
  • Page 118 104 GreatCall Health and Safety...
  • Page 119: Section 7: Greatcall Health And Safety Apps

    Section 7: GreatCall Health and Safety Apps This section describes additional services* that make your Touch3 more than just an easy-to-use smartphone with exclusive access to GreatCall’s network of health and safety experts. Topics • 5Star • Urgent Care • MedCoach *Select Services included with Health &...
  • Page 120: 5Star

    5Star The 5Star App on your Touch3 smartphone gets you access to GreatCall’s unique 5Star Service. 5Star Service provides easy-to-use and reliable access to NAED* Certified 5Star Agents who will confirm your location, evaluate your situation, and get you the help you need. By accessing 5Star Service on your Touch3, you’ll be immediately connected to a 5Star Agent who will quickly identify you and confirm your location, then carefully assess your situation, using details from your Personal Profile.
  • Page 121: Urgent Care

    Urgent Care With the Urgent Care App, you have unlimited access to nurses and doctors everywhere you go. Urgent Care on your Touch3 smartphone gives you access to a Symptom Checker and Medical Dictionary apps. It can even connect you with a live nurse or a doctor 24/7 to get a diagnosis or a prescription for common medications over the phone.
  • Page 122: Medcoach

    MedCoach We understand that taking medications is a part of daily life, so it shouldn’t be a difficult task. With your Touch3, you can easily follow your medication and vitamin schedule as prescribed by your doctor with friendly reminder messages delivered to your phone.
  • Page 123 GreatCall Health and Safety 109...
  • Page 124 110 Managing your Settings...
  • Page 125: Section 8: Managing Your Settings

    Section 8: Managing your Settings This section describes how to manage additional settings on your phone. Topics • Wi-Fi • Bluetooth • Airplane Mode For additional support, visit us online at greatcall.com/support. Managing your Settings 111...
  • Page 126: Wi-Fi

    Wi-Fi Your Touch3 smartphone is compatible with most Wi-Fi networks to access high- speed Internet without having to worry about using up your GreatCall data plan. Connecting to a Wi-Fi Network 1. While on the Home Tab, TAP the Menu Button ( 2.
  • Page 127: Turning Wi-Fi On And Off

    Turning Wi-Fi On and Off You can turn the Wi-Fi feature off to reduce power consumption and extend your battery life: 1. Expand the Notification Panel by PRESSING AND HOLDING the Status Bar and DRAGGING down to the bottom of the screen. 2.
  • Page 128: Bluetooth

    Bluetooth The Bluetooth feature allows you to connect your phone to ® Bluetooth wireless devices such as the hands-free headset from greatcall.com/products/accessories or Bluetooth-compatible car radios. Pairing a Bluetooth Device 1. Turn on the Bluetooth device and make sure it is in “pairing mode.” Refer to the Bluetooth device’s User Guide for information on how to turn on “pairing mode.”...
  • Page 129: Turning Bluetooth On And Off

    NOTE: You may be prompted to enter a security PIN during the pairing process. Most Bluetooth devices will have the PIN set to “0000” (four zeros), but refer to the Bluetooth device’s User Guide for more information. Turning Bluetooth On and Off You can turn the Bluetooth feature off to reduce power consumption and extend your battery life: 1.
  • Page 130: Airplane Mode

    Airplane Mode Airplane Mode allows you to turn off all wireless features on your phone so that it is safe for travel on an airplane or if you need to extend the battery life. When Airplane Mode is enabled, you will not be able to place or receive calls, send or receive Text Messages or access anything over the Internet.
  • Page 131 Managing your Settings 117...
  • Page 132 118 Personalizing Your Phone...
  • Page 133: Section 9: Personalize Your Phone

    Section 9: Personalize Your Phone This section details miscellaneous information about your phone. Topics • Google Account • Changing the Sounds • Changing your Color Theme • Replacing the Battery • Changing the Lock Screen Photo • Adding more Memory For additional support, visit us online at greatcall.com/support.
  • Page 134: Google Account

    Google Account Setting up a Google (Gmail) account will get you access to the Google Play Store where you can update your phone’s software and access additional GreatCall and third-party Apps. Setting up a New Google Account If you don’t have an existing Google/Gmail account, follow these instructions to create one on your phone: 1.
  • Page 135: Changing Your Color Theme

    Changing your Color Theme You can personalize your Touch3 by changing the color theme of the GreatCall Home Screen: 1. While at the Home Tab, TAP the Menu Button ( 2. TAP “Options”. 3. TAP “Color Theme”. 4. TAP the color that you like. You can select from Black, Dark Teal (default color), Grey, Magenta, Purple and Yellow.
  • Page 136: Changing The Lock Screen Photo

    Changing the Lock Screen Photo You can personalize your Touch3 by adding any photo onto the Lock Screen. Adding a Lock Screen Photo 1. While at the Home Tab, TAP the Menu Button ( 2. TAP “Options”. 3. TAP “Lock Screen Photo”. 4.
  • Page 137: Changing The Sounds

    Changing the Sounds You can personalize your Touch3 by changing the Ringtone and Notification sound effects. 1. While at the Home Tab, TAP the Menu Button ( 2. TAP “Options”. 3. TAP “Sounds”. 4. TAP “Ringtones” or “Default notification sound”. You can hear a sample of the Ringtone or Notification by TAPPING the name of the sound.
  • Page 138: Replacing The Battery

    Replacing the Battery Over time the battery may slowly lose its ability to hold a charge. If you are no longer getting the talk or standby time you used to get while using your phone normally, it may be time to order a replacement Battery.
  • Page 139: Adding More Memory

    Adding more Memory Your Touch3 smartphone features a microSD expansion slot to add up to an additional 64 GB of memory. The following is how to add more memory: 1. Remove the Battery Cover. 2. Locate the microSD card slot on the side of the device near the Volume Button.
  • Page 140 126 Health & Safety...
  • Page 141: Health And Safety Information

    Warning!: This product contains chemicals known to the State of California to cause cancer and reproductive toxicity. For more information, please call 1-800-SAMSUNG (726-7864). This section outlines the safety precautions associated with using your phone. The terms “mobile device” or “cell phone”...
  • Page 142 The biological effects of radio frequency energy should not be confused with the effects from other types of electromagnetic energy. Very high levels of electromagnetic energy, such as is found in X-rays and gamma rays, can ionize biological tissues. Ionization is a process where electrons are stripped away from their normal locations in atoms and molecules.
  • Page 143 Interphone Study Interphone is a large international study designed to determine whether cell phones increase the risk of head and neck cancer. A report published in the International Journal of Epidemiology (June, 2010) compared cell phone usage for more than 5,000 people with brain tumors (glioma and meningioma) and a similar number of healthy controls.
  • Page 144 Risk of Brain Cancer from Exposure to Radio Frequency Fields in Childhood and Adolescence (MOBI-KIDS) MOBI-KIDS is an international study investigating the relationship between exposure to radio frequency energy from communication technologies including cell phones and brain cancer in young people. This is an international multi-center study involving 14 European and non-European countries.
  • Page 145 Reducing Exposure: Hands-Free Kits and Other Accessories Steps to Reduce Exposure to Radio Frequency Energy If there is a risk from being exposed to radio frequency energy (RF) from cell phones - and at this point we do not know that there is - it is probably very small.
  • Page 146 Cell Phone Accessories that Claim to Shield the Head from RF Radiation Because there are no known risks from exposure to RF emissions from cell phones, there is no reason to believe that accessories which claim to shield the head from those emissions reduce risks. Some products that claim to shield the user from RF absorption use special phone cases, while others involve nothing more than a metallic accessory attached to the phone.
  • Page 147 Additional information on the safety of RF exposures from various sources can be obtained from the following organizations (updated 12/31/2014): • FCC RF Safety Program: www.fcc.gov/encyclopedia/radio-frequency-safety • Environmental Protection Agency (EPA): www.epa.gov/radtown/wireless-tech.html • Occupational Safety and Health Administration (OSHA): www.osha.gov/SLTC/radiofrequencyradiation/ (Note: This web address is case sensitive.) •...
  • Page 148 Specific Absorption Rate (SAR) Certification Information Your wireless device is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for Radio Frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government. These FCC RF exposure limits are derived from the recommendations of two expert organizations: the National Council on Radiation Protection and Measurement (NCRP) and the Institute of Electrical and Electronics Engineers (IEEE).
  • Page 149 The maximum SAR values for this model phone as reported to the FCC are: Head: 0.86 W/kg Body: 0.86 W/kg The SAR information for this device can also be found on Samsung’s website: www.samsung.com/sar. SAR information on this and other model devices can be accessed online on the FCC’s website through http://transition.fcc.
  • Page 150 FCC Part 15 Information to User Pursuant to part 15.21 of the FCC Rules, you are cautioned that changes or modifications not expressly approved by Samsung could void your authority to operate the device. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 151: Smart Practices While Driving

    Samsung is committed to promoting responsible driving and giving drivers the tools they need to understand and address distractions.
  • Page 152 If you consider a call necessary and appropriate, follow these tips: • Use a hands-free device; • Secure your phone within easy reach; • Place calls when you are not moving; • Plan calls when your car will be stationary; •...
  • Page 153: Battery Use And Safety

    Even when the phone appears to be dry and appears to operate normally, the circuitry could slowly corrode and pose a safety hazard. If the phone and/or battery get wet, have them checked by your service provider or contact Samsung, even if they appear to be working properly.
  • Page 154 Important! Use only Samsung-approved batteries, and recharge your battery only with Samsung-approved chargers which are specifically designed for your phone. WARNING! Use of a non-Samsung-approved battery or charger may present a risk of fire, explosion, leakage, or other hazard. Samsung’s warranty does not cover damage to the phone caused by nonSamsung-approved batteries and/or chargers.
  • Page 155: Samsung Mobile Products And Recycling

    Batteries must be recycled or disposed of properly. Note: Dispose of unwanted electronics through an approved recycler. We’ve made it easy for you to recycle your old Samsung mobile device by working with respected take-back companies in every state in the country.
  • Page 156 Mail It In The Samsung Mobile Take-Back Program will provide Samsung customers with a free recycling mailing label. For more information about recycling your device, go to: https://pages.samsung.com/recycling/index.jsp or call 1-800-822-8837 follow the instructions to print out a free pre-paid postage label and then send your old mobile device or battery to the address listed, via U.S.
  • Page 157 IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS. DANGER - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW THESE INSTRUCTIONS. FOR CONNECTION TO A SUPPLY NOT IN NORTH AMERICA, USE AN ATTACHMENT PLUG ADAPTOR OF THE PROPER CONFIGURATION FOR THE POWER OUTLET. THIS POWER UNIT IS INTENDED TO BE CORRECTLY ORIENTED IN A VERTICAL OR HORIZONTAL OR FLOOR MOUNT POSITION.
  • Page 158 GPS & AGPS Certain Samsung mobile devices can use a Global Positioning System (GPS) signal for location-based applications. A GPS uses satellites controlled by the U.S. Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal Radio navigation Plan (FRP). Changes may affect the performance of location-based technology on your mobile device.
  • Page 159: Emergency Calls

    AGPS has limitations and might not work in your area. Therefore: • Always tell the emergency responder your location to the best of your ability; and • Remain on the mobile device for as long as the emergency responder instructs you. Navigation Maps, directions, and other navigation-data, including data relating to your current location, may contain inaccurate or incomplete data, and circumstances can and do change over time.
  • Page 160: Care And Maintenance

    Your mobile device is a product of superior design and craftsmanship and should be treated with care. The suggestions below will help you fulfill any warranty obligations and allow you to enjoy this product for many years: Keep your Samsung Mobile Device away from: Liquids of any kind Keep the mobile device dry.
  • Page 161 Extreme heat or cold Avoid temperatures below 0°C / 32°F or above 45°C / 113°F. Microwaves Do not try to dry your mobile device in a microwave oven. Doing so may cause a fire or explosion. Dust and dirt Do not expose your mobile device to dust, dirt, or sand. Cleaning solutions Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the mobile device.
  • Page 162: Responsible Listening

    Responsible Listening Caution! Avoid potential hearing loss. Damage to hearing occurs when a person is exposed to loud sounds over time. The risk of hearing loss increases as sound is played louder and for longer durations. Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss.
  • Page 163 environment noise, noise cancelling headphones should allow you to hear the music at lower volumes than when using earbuds. • Limit the amount of time you listen. As the volume increases, less time is required before you hearing could be affected. •...
  • Page 164: Operating Environment

    National Institute for Occupational Safety and Health (NIOSH) 395 E Street, S.W., Suite 9200 Patriots Plaza Building Washington, DC 20201 1-800-CDC-INFO (1-800-232-4636) Outside the U.S. 513-533-8328 TTY: (888) 232-6348 Email: cdcinfo@cdc.gov Internet: www.cdc.gov/niosh/topics/noise/ default.html Operating Environment Remember to follow any special regulations in force in any area, and always switch your mobile device off whenever it is forbidden to use it, or when it may cause interference or danger.
  • Page 165 Persons who have such devices: • Should ALWAYS keep the mobile device more than six (6) inches from their implantable medical device when the mobile device is turned ON; • Should not carry the mobile device in a breast pocket; •...
  • Page 166 Potentially Explosive Environments Switch your mobile device off when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Users are advised to switch the mobile device off while at a refueling point (service station).
  • Page 167 devices, they may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and mobile devices also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless mobile devices to assist hearing device users find mobile devices that may be compatible with their hearing devices.
  • Page 168 Under the standard, this should provide the hearing aid user with normal use while using the hearing aid with the particular wireless mobile device. A sum of 6 or more would indicate excellent performance. However, these are not guarantees that all users will be satisfied. T ratings work similarly. The HAC rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19 standard.
  • Page 169 Cautions Any changes or modifications to your mobile device not expressly approved by Samsung could void your warranty for this equipment and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the mobile device warranty if said accessories cause damage or a defect to the mobile device.
  • Page 170: Other Important Safety Information

    Other Important Safety Information • Only qualified personnel should service the mobile device or install the mobile device in a vehicle. Faulty installation or service may be dangerous and may invalidate any warranty applicable to the device. • Ensure that any mobile devices or related equipment installed in your vehicle are securely mounted. •...
  • Page 171 • While using your device, leave some lights on in the room and do not hold the screen too close to your eyes. • Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing games for extended periods.
  • Page 172: Standard Limited Warranty

    Standard Limited Warranty SAMSUNG ELECTRONICS AMERICA, INC. (“SAMSUNG”) warrants that SAMSUNG’s devices and accessories (“Products”) are free from defects in material and workmanship under normal use and service. Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, New Jersey 07660...
  • Page 173 80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery; (ii) any of the seals on the battery are broken or show evidence of tampering;...
  • Page 174 Product. You should keep a separate backup copy of any contents of the Product before delivering the Product to SAMSUNG for warranty service, as some or all of the contents may be deleted or reformatted during the course of warranty service.
  • Page 175 What is the procedure for resolving disputes? ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS LIMITED WARRANTY OR THE SALE, CONDITION OR PERFORMANCE OF THE PRODUCTS SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY.
  • Page 176 (“Small Claim”), the arbitrator may, if you prevail, award your reasonable attorney fees, expert witness fees and costs as part of any award, but may not grant SAMSUNG its attorney fees, expert witness fees or costs unless it is determined that the claim was brought in bad faith.
  • Page 177 To avoid unintended information leaks and other problems of this sort, it is recommended that the device be returned to Samsung’s Customer Care Center for an Extended File System (EFS) Clear which will eliminate all user memory and return all settings to default settings.
  • Page 178: End User License Agreement For Software

    By using this device or any other Samsung mobile product, including mobile phone and tablet, running on Android operating system (“Samsung Mobile Device”), you accept terms of this EULA. If you do not accept these terms, do not use the Samsung Mobile Device or the Samsung Software.
  • Page 179 Software. You may not rent, lease, lend, sublicense or provide commercial hosting services with the Software. You may not transfer this EULA or the rights to the Samsung Software granted herein to any third party unless it is in connection with the sale of the mobile device which the Samsung Software accompanied.
  • Page 180 (c) Diagnostic and Usage Data If you opt in to diagnostic and usage collection, Samsung and its affiliates may collect maintain, process and use diagnostic, technical and usage related information (“Diagnostic and Usage Data”), that is gathered to provide and improve Samsung products and services, facilitate the provision of software updates, product support and other services to you, if any, related to the Samsung Software, and to verify compliance with the terms of this License.
  • Page 181 (g) Samsung Keyboard If you opt in to the Predictive text feature, the words that you typed are collected and stored on your Samsung Mobile Device to provide a word suggestion that you would be typing. You can clear the collected typing data anytime under the Predictive text settings.
  • Page 182 8. TERMINATION. This EULA is effective until terminated. Your rights under this License will terminate automatically without notice from Samsung if you fail to comply with any of the terms and conditions of this EULA. Upon termination of this EULA, you must cease all use of the Samsung Software and destroy all copies, full or partial, of the Samsung Software.
  • Page 183 You further agree not to use the Services in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of any other party, and that Samsung is not in any way responsible for any such use by you, nor for any harassing, threatening, defamatory, offensive, infringing or illegal messages or transmissions that you may receive as a result of using any of the Services.
  • Page 184 Your use of a Samsung Account is subject to the latest Samsung Galaxy Apps Store Terms and Conditions, which you may access and review at: http://account.samsung.com/membership/terms.
  • Page 185 All Products are provided only with “restricted rights” with only those rights as are granted to all other end users pursuant to the terms and conditions herein. All Samsung Software and Products are provided subject to Federal Acquisition Regulation (FAR)52.227.19.
  • Page 186 $5,000.00 or less (“Small Claim”), the arbitrator may, if you prevail, award your reasonable attorney fees, expert witness fees and costs as part of any award, but may not grant Samsung its attorney fees, expert witness fees or costs unless it is determined that the claim was brought in bad faith.
  • Page 187 Health & Safety 173...
  • Page 188 174 Customer Agreement...
  • Page 189: Customer Agreement

    Customer Agreement 1. Welcome To The GreatCall Family. ® Please read this agreement regarding your phone and service. When you accept this agreement, you’re bound by its conditions. It applies to all of your services from GreatCall and covers important topics such as: •...
  • Page 190 3.1 30-Day Return Policy If for any reason, within 30 days from date of purchase, you are not completely satisfied with your device, we will refund the activation fee, the first month’s service charge and the cost of the device, plus applicable taxes if you: •...
  • Page 191 the date of your final bill. If you have purchased any Add-On Minutes, they are not refundable and these minutes will expire after your final bill. Although cancellations are effective immediately, we don’t bill for partial months; therefore, you’ll be charged for the entire month. 4.
  • Page 192 4.4 How We Calculate Your Bill Your bill is our notice to you of your fees, charges and other important information. It reflects the fees and charges in effect for your service plan at the time they are incurred. We charge for usage after calls are made or received and charge access and other fees in advance. The length of a call will be rounded up to the next full minute.
  • Page 193 without notice. Unless otherwise prohibited by law, we can also change prices and any other conditions in this agreement at any time by sending you written notice prior to the billing period in which the changes would go into effect. If you choose to use your service after that point, you’re accepting the changes.
  • Page 194 within the prior year. Until we provide a courtesy suspension, you’ll be responsible for all fees and charges, including those related to the use of services, even if used by another party. We may require a sworn statement about the loss or theft. 10.
  • Page 195 11. Your Privacy You agree to the terms of our Privacy Policy, available on our website at www.greatcall.com/privacypolicy, when you use our services. It may change from time to time, so please review this policy with regularity and care. Among other things, the policy outlines the information we collect about you, how we use that information and with whom we share that information.
  • Page 196 network congestion, tunnels, weather, or other things we don’t control. You also agree GreatCall is not liable for missed VoiceMail(s), or deletions of VoiceMail(s) from your VoiceMail box (if you have one), even if you’ve saved them. 15. Handling Disputes With GreatCall ANY CLAIM OR DISPUTE BETWEEN YOU AND GREATCALL IN ANY WAY RELATED TO OR CONCERNING THE AGREEMENT, OR THE PROVISION OF SERVICES OR PRODUCTS TO YOU, INCLUDING ANY BILLING DISPUTES (CLAIM), SHALL BE SUBMITTED TO FINAL, BINDING ARBITRATION BEFORE THE AMERICAN ARBITRATION ASSOCIATION (“AAA”).
  • Page 197 (B) IF YOU FAIL TO TIMELY PAY AMOUNTS DUE, WE MAY ASSIGN YOUR ACCOUNT FOR COLLECTION, AND THE COLLECTION AGENCY MAY PURSUE IN COURT CLAIMS LIMITED STRICTLY TO THE COLLECTION OF THE PAST DUE DEBT AND ANY INTEREST OR COST OF COLLECTION AGREEMENT.
  • Page 198 agreement, where the context “you” means the company. 18. About This Agreement If either of us waives or doesn’t enforce a requirement under this agreement in an instance, we don’t waive our right to later enforce that requirement. You can’t assign this agreement or any of your rights or duties under it. We may assign all or part of this agreement or your debts to us without notice, and you agree to make all subsequent payments as instructed.
  • Page 199 Customer Agreement 185...
  • Page 200 186 Index...
  • Page 201: Index

    Index Activate Phone 11 All Apps Button 32 Answering a Call 61 Battery 16 Battery Cover 7 Battery Cover Release 7 Charging 16 Extend Battery Life 113 In Notification Area 35 Level Indicator 17 Replacing 124 Index 187...
  • Page 202 Bluetooth 114 As a Quick Setting 40 In the Status Area 36 Pairing 114 Turning Bluetooth On and Off 115 Camera 87 Changing the Camera Mode 90 Recording a Video 91 Sharing your Photos and Videos 93 Taking a Photo 89 The Camera App 88 Viewing your Photos and Videos 92 Email 95...
  • Page 203 Composing and Sending Email 99 Reading and Replying to an Email 100 Sending a Photo or Video Attachment 101 Setting up a New Gmail Account 97 Setting up an Existing Gmail Account 98 Setting up an Existing Standard Email Account 98 Setting up your Email Account 96 Google 120 Set up a Google Account 120...
  • Page 204 Home Screen Home Tab 30 People Tab 31 Home Tab 30 Ignoring a Call 61 Keyboard 45 Landscape 46 Predictive Text 49 Voice Typing 48 Lock Screen 24 Features 24 190 Index...
  • Page 205 Locking 27 Unlocking 26 MyGreatCall 14 Checking your Usage 53 Sign in 14 Navigation Buttons 22 Notifications 37 Clearing Notifications 39 Expanding the Notification Panel 37 Pairing 114 People Tab 31 Adding Favorites 75 Index 191...
  • Page 206 Creating a People Contact 73 Deleting a People Contact 77 Editing a People Contact 76 Managing your People Contacts 74 People History 78 Removing Favorites 75 Sorting your Favorites 76 Photo Album 87 Placing a Call 58 Dialing a Number 58 Redialing a Number 60 Power/Lock Button 9 Ringer 42...
  • Page 207 Speakerphone 62 Status Bar 34 Text Messages 81 Reading and Replying to Text Messages 84 Sending a Photo or Video Message 85 Touch Gestures 8 Troubleshooting Getting More Information 18 Turning Bluetooth On and Off 115 Turning On and Off 115 Turning Phone Off 10 Turn Phone On 9 Index 193...
  • Page 208 Usage 50 Checking your Usage 53 Using Wi-Fi to Reduce Your Data Plan Usage 52 Voicemail 65 Setting up 66 When to Check 68 Volume 43 194 Index...
  • Page 209 GreatCall, Inc. registered and/or pending in the United States and other countries. Copyright ©2015 Samsung Electronics America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd. Screen images simulated. Appearance of device may vary. Other marks are property of their respective owners and may be trademarks.
  • Page 210 www.greatcall.com GH68-41702A_REV_1.2...

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