Troubleshooting - Jensen DV352 Owner's Manual

TROUBLESHOOTING

Problem
Unit will not power on
Remote control does not function
Poor sound quality or distortion
Unit resets itself when engine is off
Cannot insert disc
Disc does not play back
Image blurred, distorted, or dark
PBC cannot be used during VCD playback
No repeat or searching while playing VCD
Care and Maintenance
• Use only a clean silicone cloth and neutral detergent to clean the front panel or monitor. A
rough cloth and non-neutral detergent (such as alcohol) may result in scratching or discolora-
tion.
• Do not get water or cleaning fluids on the unit.
• If the temperature inside the player gets too hot, a protective circuit automatically stops play
of the disc. If this occurs, allow the unit to cool before operating the player again.
• Never insert anything other than a 5" (12 cm) compact disc into the player as the mechanism
can be damaged by foreign objects.
• Do not attempt to use a 3" (8 cm) CD-Single disc in this unit, either with or without an adaptor,
as damage to the player and/or disc may occur. Such damage is not covered by the Warranty
on this product.
• The ventilation should not be impeded by covering the ventilation openings with items such
as newspapers, table-cloths, curtains, etc.
Cause
Radio Fuse blown
Car battery fuse blown
Illegal operation
Battery depleted
Battery installed incorrectly
Pirated disc is in use
Incorrect connection between ACC and positive battery
wire
Disc already inside unit
Disc is warped or scratched
Disc is dirty or wet
Laser pickup is dirty
Incompatible disc is used
Disc region code is not compatible with unit
Disc is inserted upside down
Disc is illegally copied
PBC is not available on the disc
PBC is on
Install new fuse with correct rating
Install new fuse with correct rating
Press the RESET button located in the bottom right corner of the front panel
Replace battery with new one
Remove battery and install correctly
Use original copy
Check wiring and correct
Eject current disc and insert new one
Use disc in good condition
Clean disc with soft cloth
Clean laser pickup with cleaning disc
Use compatible disc
Use disc with proper region code
Insert disc with label side up
Use original disc
Turn PBC off
• The DVD player may not operate properly in extreme hot or cold. If such conditions occur,
allow the interior of the vehicle to reach a normal temperature before using player.
• When the vehicle warms up during cold weather or under damp conditions, condensation
may appear on the LCD panel. Should this occur, the screen will not operate properly until the
moisture has evaporated.
• We suggest you use a cleaning disc in this unit more frequently than in the unit in your home
due to the environmental conditions of the vehicle.
14
Corrective Action
DV352