Troubleshooting - Napoleon MIRAGE 485 User Manual

Troubleshooting

Problem Possible Causes
Low heat / Low flame For propane - improper lighting
when valve turned to procedure.
high.
For natural gas - undersized supply line.
For both gases - improper preheating.
Excessive flare-ups/ Sear plates installed incorrectly.
uneven heat.
Improper preheating.
Excessive grease and ash build on sear
plates and in drip pan.
Burners burn with yellow Possible spider web or other debris, or
flame, accompanied by improper air shutter adjustment.
the smell of gas.
Flames lift away from Improper air shutter adjustment.
burner, accompanied
by the smell of gas, and
possibly difficulties in
lighting.
Humming regulator. Normal occurrence on hot days.
Burners will not cross Plugged ports at back of burner.
light each other.
Solution
Ensure lighting procedure is followed
carefully. All gas grill valves must be in the
off position when the tank valve is turned
on. Turn tank on slowly to allow pressure
to equalize. See lighting instructions.
Pipe must be sized according to
installation code.
Preheat grill with both main burners on
high for 10 to 15 minutes.
Ensure sear plates are installed with the
holes towards the front and the slots on
the bottom. See assembly instructions.
Preheat grill with both main burners on
high for 10 to 15 minutes.
Clean sear plates and drip pan regularly.
Do not line pan with aluminum foil. Refer
to cleaning instructions.
Thoroughly clean burner by removing.
See general maintenance instructions.
Open air shutter slightly according to
combustion air adjustment instructions.
(This must be done by a qualified gas
installer.)
Close air shutter slightly according to
combustion air adjustment instructions.
(This must be done by a qualified gas
installer.)
This is not a defect. It is caused by internal
vibrations in the regulator and does not
affect the performance or safety of the
gas grill. Humming regulators will not be
replaced.
Clean burner ports. See burner
maintenance instructions.
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