Samsung HWJ7501 User Manual page 50

TROUBLESHOOTING
Soundbar doesn't work properly
● Is the Soundbar plugged in?
I cannot group speakers.
● Is the product connected to the
network via Wi-Fi?
● If the problem persists, consult the service centre for troubleshooting.
¼ Check whether the Wi-Fi router you're
using had been certified for Wi-Fi.
¼ Unplug the Soundbar, plug it back in,
and then reconnect it to the router.
¼ If used with a HUB
- Make sure the smart device and
the HUB are connected to the
same Wi-Fi network.
- Make sure the HUB's indicator
LED's show that it is working
correctly.
- If the problem persists, reset the
HUB.
- Unplug, then plug in the HUB.
Then, unplug and plug in the
Soundbar.
- If you experience troubles with
connecting the HUB and
Soundbar, try relocating the
Soundbar so that the Soundbar is
closer to the wireless router or
HUB.
¼ If the product is connected to the
network via Bluetooth, TV
SoundConnect, or AUX IN, you
cannot use the group speakers
function.
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