Owner Privileges; Roadside Service; Courtesy Transportation; Customer Assistance - Cadillac CTS 2004 Owner's Manual

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Owner Privileges

ROADSIDE SERVICE

(1-800-882-1112)
Roadside Service provides every
Cadillac owner with the advantage of
contacting a Cadillac advisor and,
when appropriate, a Cadillac-trained
dealer technician who can provide
on-site services (where available):
• Towing
• Battery Jump-Starting
• Lockout Assistance
• Fuel Delivery
• Flat Tire Change
(covers change only)
TRIP INTERRUPTION – If your trip is
interrupted due to a component
failure covered under warranty,
incidental expenses may be
reimbursed including hotel, meals
and rental car.
C
TM
COURTESY TRANSPORTATION may
also be provided for warranted
repairs including shuttle service for
same day repairs and loaner
transportation for overnight repair.
Roadside Service is also available to
Cadillac customers beyond the
warranty period for a charge.
CUSTOMER ASSISTANCE –
1-800-458-8006
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854 (French).
Should you need to ask questions,
make a comment, or request
additional information, the exclusive
Cadillac Customer Assistance Center
is staffed around the clock with
professionals to serve you.
When you call Cadillac Roadside
Service or Customer Assistance, if
possible, please provide the phone
advisor with:
T
S
• Your telephone number
• Your location
• Your Cadillac's location
• A description of the problem
• Vehicle ID number
• Make and year of your Cadillac
• Delivery date
• Current mileage
This book contains the latest
information available to Cadillac at
the time of this printing. Cadillac
reserves the right to make changes in
the product after that time without
further notice.
CTS is a registered trademark of
Cadillac Motor Car Division and
General Motors Corporation.
Copyright 2003 by Cadillac Motor
Car Division. All rights reserved.

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