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Call-Out Policy Setup Menu
Call out settings can be set using the following menu:
CALL-OUT POLICY SETUP MENU
1. Call-Out policy (First/All):
Currently First
2. Remote timeout, (in seconds):
Currently 120
3. Remote latency, (in seconds):
Currently 2
4. Number of retries:
Currently 2
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v Call-Out policy can be set to first or all. If call-out policy is set to first, the service processor stops
at the first successful call-out to one of the following numbers in the order listed:
1. Service Center
2. Customer Administrative Center
3. Pager
If call-out policy is set to all, the service processor attempts a call-out to all of the following numbers in
the order listed:
1. Service Center
2. Customer Administrative Center
3. Pager
v Remote timeout and remote latency are functions of your service provider's catcher computer. Either
use the defaults or contact your service provider for recommended settings.
v Number of retries is the number of times you want the system to retry calls that failed to complete.
Customer Account Setup Menu
This menu allows users to enter information that is specific to their account.
Customer Account Setup Menu
1. Customer Account Number:
Currently Unassigned
2. Customer RETAIN Login userid:
Currently Unassigned
3. Customer RETAIN login password:
Currently Unassigned
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v Customer Account Number is assigned by your service provider for record-keeping and billing. If you
have an account number, enter it. Otherwise, leave this field unassigned.
v Customer RETAIN Login User ID and Customer RETAIN Login Password apply to a service function
to which your service provider might have access. If your service provider does not use RETAIN, leave
these fields unassigned.
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EserverpSeries 615 Service Guide
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