Page 1: User Guide
HP ProLiant DL580 Generation 4 Server User Guide Part Number 407334-002 April 2007 (Second Edition)
Page 2 © Copyright 2005, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
Contents Server component identification...................... 7 Front panel components ..........................7 Front panel LEDs and buttons ........................8 Memory board components and LEDs ......................9 Processor module LEDs..........................11 Rear panel components..........................12 Rear panel LEDs and buttons........................13 Power supply LEDs........................... 14 System board components........................
Page 4 Server software and configuration utilities..................86 Configuration tools ..........................86 SmartStart software........................86 SmartStart Scripting Toolkit ......................86 HP ROM-Based Setup Utility......................87 HP ProLiant Essentials Rapid Deployment Pack .................... 88 Option ROM Configuration for Arrays ....................... 88 Array Configuration Utility........................89 Contents 4...
Page 5 System Online ROM flash component utility ..................90 Remote Insight Lights-Out Edition II ....................91 Integrated Lights-Out 2 technology ....................91 StorageWorks library and tape tools....................91 HP Systems Insight Manager ......................91 Management Agents........................92 Redundant ROM support ........................ 92 USB support..........................92 Diagnostic tools ............................
Page 6 Power cord statement for Japan....................... 121 Server specifications ......................... 122 Environmental specifications ........................122 Server specifications ..........................122 Technical support........................124 Before you contact HP..........................124 HP contact information ........................... 124 Customer Self Repair ..........................124 Acronyms and abbreviations...................... 132 Index............................136...
Page 7: Server Component Identification
Server component identification In this section Front panel components ..........................7 Front panel LEDs and buttons ........................8 Memory board components and LEDs......................9 Processor module LEDs..........................11 Rear panel components........................... 12 Rear panel LEDs and buttons ........................13 Power supply LEDs ..........................14 System board components........................
Page 8: Front Panel Leds And Buttons
Item Description Hard drive bay Processor module Front panel LEDs and buttons Item Description Status UID switch and LED Blue = Activated Flashing blue = Server being managed remotely Off = Deactivated Internal system health LED Green = Normal (system on) Flashing amber = System health is degraded Flashing red = System health is critical Off = Normal (system off)
Page 9: Memory Board Components And Leds
Memory board components and LEDs Error indicators remain illuminated when the system is powered off so that the status of the LEDs can still be seen. This behavior matches the behavior of all the other error indicators in the server. The indicators are only cleared in the following situations: •...
Page 10 • If the mode selected is not the desired mode, run RBSU and change the AMP mode. For more information, refer to the section "HP ROM-Based Setup Utility (on page 87)." NOTE: If the Spare, Mirrored, and RAID LEDs are off, the server is in Advanced ECC mode.
Page 11: Processor Module Leds
Processor module LEDs PPM LED (1) Processor LED External health Description One of the following conditions exist: • No AC power present • Normal Amber Flashing amber Pre-failure error threshold exceeded; LEDs will clear after the next reboot Amber Flashing red One or more of the following conditions exist: •...
Page 12: Rear Panel Components
Rear panel components Item Description Item Description PCI Express non-hot-plug expansion slot NIC connector 2 PCI Express non-hot-plug expansion slot NIC connector 1 PCI Express non-hot-plug expansion slot Serial connector PCI Express non-hot-plug expansion slot USB connectors PCI-X non-hot-plug slot 3, 64-bit/133- Video connector Optional PCI-X Hot Plug or optional PCI Keyboard connector...
Page 13: Rear Panel Leds And Buttons
Rear panel LEDs and buttons Item Description LED color Status NIC 1 Activity LED Green On or flashing = Network activity Off = No network activity NIC 1 Link LED Green On = Linked to network Off = Not linked to network NIC 2 Activity LED Green On or flashing = Network activity...
Page 14: Power Supply Leds
Power supply LEDs Fail LED 1 Power LED 2 Description (amber) (green) No AC power to any power supply Flashing Power supply failure (over current) No AC power to this power supply • Flashing AC power present • Standby mode Normal Server component identification 14...
Page 15: System Board Components
System board components Item Description Item Description Fan 1 PCI Express non-hot-plug expansion slot 4 Fan 2 PCI Express non-hot-plug expansion slot 5 Fan 3 PCI Express non-hot-plug expansion slot 6 Fan 4 PCI Express non-hot-plug expansion slot 7 System maintenance switch Fan 6 System battery Fan 5...
Page 16: System Maintenance Switch
Item Description Item Description Connectors for one of the Boot device selector switch following: (default = FLP TOP) • PCI-X Hot Plug mezzanine option • PCI Express x4 mezzanine option • PCI Express x8 mezzanine option Battery packs and connectors Systems Insight Display for BBWC (optional) PCI-X non-hot-plug expansion...
Page 17: Systems Insight Display Leds
Diskette drive in bottom bay is bootable Systems Insight Display LEDs The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM might report server status differently than the health LEDs because the software tracks more system attributes.
Page 18 Description Fan X One or more of the following conditions exist: • A fan is missing or not properly installed. • A fan failed. PCI X One or more of the following conditions exist: • A PCI address parity error was detected on the numbered PCI slot. •...
Page 19: Dimm Slot Locations
Description Switch set to display port 85 codes. see the HP ProLiant DL580 Generation 4 Maintenance and Service Guide on the Documentation CD for more information about troubleshooting using port 85 codes. DIMM slot locations Item Description Bank DIMM slot 1...
Page 20: Sata Or Sas Drive Numbers
SATA or SAS drive numbers The server supports eight SAS or SATA hot-plug hard drives. See "SAS and SATA hard drive guidelines (on page 45)" for information about installing the hard drives. SATA or SAS hard drive LEDs Item LED description Status Fault/UID status Amber = Drive failure...
Page 21: Sas And Sata Hard Drive Led Combinations
Item LED description Status Online/Activity status Green = Drive activity Flashing green = High activity on the drive or drive is being configured as part of an array Off = No drive activity SAS and SATA hard drive LED combinations Online/activity Fault/UID LED Interpretation...
Page 22 • Zone 1 contains four fans (three, plus one redundant) to control the temperature in the processor module area. • Zone 2 contains two fans (one, plus one redundant) to control the temperature in the hard drive bay area. This fan configuration allows the server to continue operating in non-redundant mode if a single fan fails in either zone.
Page 23: Hot-Plug Fan Leds
Hot-plug fan LEDs Status Green = Operating normally Amber = Failed Off = No power Server component identification 23...
Page 24: Server Operations
Server operations In this section Power up the server ..........................24 Power down the server..........................24 Extending the server from the rack......................24 Removing the access panel........................26 Replacing hot-plug fans........................... 27 Removing the system cage........................28 Accessing the Systems Insight Display....................... 29 Battery ..............................
Page 25 • Diskette drive • Hard drives To extend the server from the rack: Release the two levers on the lower outside corners of the rack. If the server is in a rack and in the shipping configuration, remove the two shipping screws directly behind the levers.
Page 26: Removing The Access Panel
After performing the installation or maintenance procedure, slide the server back into the rack by pressing the server rail-release latches. Removing the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 27: Replacing Hot-Plug Fans
Lift up on the hood latch, and remove the access panel. After installing hardware options, replace the access panel. Be sure that the panel is securely locked into place before powering up the server. Replacing hot-plug fans The server supports redundant hot-plug fans ("Fan locations"...
Page 28: Removing The System Cage
Install the replacement fan. Repeat to replace additional fans as needed. Observe the LED on each installed fan to be sure it is illuminated green ("Hot-plug fan LEDs" on page 23). Observe the internal system health LED on the front panel to be sure it is illuminated green ("Front panel LEDs and buttons"...
Page 29: Accessing The Systems Insight Display
Accessing the Systems Insight Display Extend the server from the rack, if applicable ("Extending the server from the rack" on page 24). Remove the access panel ("Removing the access panel" on page 26). IMPORTANT: When removing the access panel to view the Systems Insight Display LEDs (on page 17), leave the server powered on.
Page 30: Battery
Locate the Systems Insight Display. Battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
Page 31 Remove the battery. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Server operations 31...
Page 32: Server Setup
Registering the server..........................38 Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
Page 33: Rack Planning Resources
HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
Page 34: Temperature Requirements
CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment: • Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).
Page 35: Electrical Grounding Requirements
Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
Page 36: Identifying Rack Server Shipping Carton Contents
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. Get help to lift and stabilize the product during installation or removal, especially when the •...
Page 37: Installing Hardware Options
If an array controller has been added or is embedded in the system, the ORCA utility provides a default RAID configuration based on the size and number of hard drives installed. For more information on the automatic configuration, refer to the HP ROM-Based Setup Utility User Guide located on the Documentation CD.
Page 38: Registering The Server
Registering the server To register the server, refer to the HP Registration website (http://register.hp.com). Server setup 38...
Page 39: Hardware Options Installation
Hardware options installation In this section Introduction ............................39 Processor options ........................... 39 SAS and SATA hard drive guidelines ....................... 45 Redundant hot-plug power supply ......................46 Battery-backed write cache........................48 DVD, diskette, and CD-RW drives ......................51 Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.
Page 40 Release the latches to unlock the processor module. Lower the processor module lever, and pull the module out of the server. Hardware options installation 40...
Page 41: Installing A Processor
Release the latch, and open the cover to expose the processors. Installing a processor Processors must be installed in the following order: processor 1, processor 2, processor 4, and processor Server PPMs provide the proper power to each processor. Each PPM must be installed in the slot adjacent to its processor.
Page 42 Unlock the processor retaining bracket. Open the processor retaining bracket. Open the processor locking lever. CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during installation, leading to hardware damage. Hardware options installation 42...
Page 43 If installed, remove the processor blank by lifting the processor blank from the processor socket. Determine the correct processor orientation, and install the processor assembly into the processor socket. IMPORTANT: Determine the correct processor orientation by observing the guide pins on the base of the processor retaining bracket and the three corresponding guide slots on the processor assembly.
Page 44 Close and lock the processor retaining bracket. Install the PPM. IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the corresponding PPM is missing. Hardware options installation 44...
Page 45: Sas And Sata Hard Drive Guidelines
NOTE: The appearance of compatible PPMs may vary. Close the cover, and replace the processor module. SAS and SATA hard drive guidelines When adding SAS or SATA hard drives to the server, observe the following general guidelines: • The server supports eight SAS or SATA hot-plug hard drives. •...
Page 46: Installing A Hot-Plug Sas Hard Drive
NOTE: ACU does not support mixing SAS and SATA drives in the same logical volume. Installing a hot-plug SAS hard drive Remove the hard drive blank. Prepare the SAS hard drive. Install the hard drive. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and SATA hard drive LED combinations"...
Page 47 WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety • feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Page 48: Battery-Backed Write Cache
Install the hot-plug power supply, and lock the lever. Connect the power cord to the redundant power supply. Secure the power cords to the retaining clip. Connect the power cord to the power source. Be sure that the power supply LED is green ("Power supply LEDs"...
Page 49 CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cable from the cache module. If the amber LED blinks after 15 seconds, do not remove the cable from the cache module. The cache module is backing up data, and data is lost if the cable is detached.
Page 50 Install the cache module onto the controller. Hardware options installation 50...
Page 51: Dvd, Diskette, And Cd-Rw Drives
Route the cable, and connect the battery pack cable to the cache module. To reinstall all components, reverse the removal procedures. DVD, diskette, and CD-RW drives The server is shipped with one DVD drive. You can install an optional DVD drive, 3.5-inch diskette drive, or CD-RW drive.
Page 52 Install the media drive into the server. CAUTION: Always populate each media bay with either a device or a blank. Proper airflow can only be maintained when the bays are populated. Unpopulated drive bays can lead to improper cooling and thermal damage. IMPORTANT: By default, the DVD drive is installed in the lower drive bay.
Page 53: Expansion Board Options
Expansion board options In this section Expansion slot overview .......................... 53 Installing the PCI-X Hot Plug Mezzanine Option ..................55 Installing the PCI Express mezzanine options ..................... 60 Installing a x4–x8 PCI Express bus expander..................... 63 Installing non-hot-plug expansion boards....................63 Installing hot-plug expansion boards......................
Page 54: Pci-X Hot Plug Mezzanine Option
Item Slot Description 1–2 Connectors for one of the following: • Optional PCI Express x4 mezzanine board • Optional PCI Express x8 mezzanine board • Optional PCI-X Hot Plug mezzanine board PCI-X non-hot-plug expansion slot, 64-bit/133-MHz PCI Express x4 non-hot-plug expansion slot * PCI Express x4 non-hot-plug expansion slot PCI Express x4 non-hot-plug expansion slot * PCI Express x4 non-hot-plug expansion slot...
Page 55: Pci Express Mezzanine Options
PCI Express mezzanine options The PCI Express x4 mezzanine option adds support for two optional PCI Express x4 non-hot-plug expansion slots in slots 1 and 2. Item Description PCI Express x4 non-hot-plug expansion slot 1 PCI Express x4 non-hot-plug expansion slot 2 The PCI Express x8 mezzanine option adds support for one optional PCI Express x8 non-hot-plug expansion slot in slot 1.
Page 56 Adhere the PCI-X Hot Plug label to the power supply cover. Remove the expansion boards from slots 3 and 4, if installed, to gain access to the mezzanine connectors. Remove the expansion slot covers from slots 1 and 2. Connect the hot-plug cable to the mezzanine board. NOTE: The cable connector is keyed at pin 1 for alignment.
Page 57 Use the guide pins to align the mezzanine board, and seat the mezzanine board onto the system board. Tighten the three thumbscrews to secure the mezzanine board. Expansion board options 57...
Page 58 Install the PCI-X Hot Plug board. Route the cable from the mezzanine board to the hot-plug board, and connect the cable. Expansion board options 58...
Page 59 Attach the latch to the chassis, and press down until it snaps into place. Install the retaining clips. Expansion board options 59...
Page 60: Installing The Pci Express Mezzanine Options
Install the expansion slot divider. Install the PCI-X Hot Plug expansion boards. If the server is powered off, use non-hot-plug procedures ("Installing non-hot-plug expansion boards" on page 63) to install the expansion boards. If the server is running, install PCI-X Hot Plug expansion boards using hot-plug procedures ("Installing hot-plug expansion boards"...
Page 61 Remove the expansion slot covers from slots 1 and 2. Use the guide pins to align the mezzanine board, and seat the mezzanine board onto the system board. Tighten the three thumbscrews to secure the mezzanine board. NOTE: The PCI Express x8 mezzanine board is shown. Expansion board options 61...
Page 62 Attach the latch to the chassis, and press down until it snaps into place. Install the retaining clip. Install the PCI Express x8 non-hot-plug expansion board ("Installing non-hot-plug expansion boards" on page 63) into slot 1, if installing the PCI Express x8 mezzanine option. Install the PCI Express x4 non-hot-plug expansion boards into slots 1 and 2, if installing the PCI Express x4 mezzanine option.
Page 63: Installing A X4-X8 Pci Express Bus Expander
Installing a x4–x8 PCI Express bus expander The x4–x8 PCI Express bus expander is a half-length expansion board. When installed into a x4 PCI Express expansion slot, the x4–x8 PCI Express bus expander converts the adjacent x4 PCI Express expansion slot into a x8 PCI Express expansion slot. The server can support up to two x4–x8 PCI Express bus expander cards.
Page 64: Installing Hot-Plug Expansion Boards
Extend or remove the server from the rack ("Extending the server from the rack" on page 24). Remove the access panel ("Removing the access panel" on page 26). Open the latch, and remove the expansion slot cover. Unlock the retaining clip (for full-length expansion boards), and install the non-hot-plug expansion board.
Page 65: Removing A Pci-X Hot Plug Expansion Board
Open the latch, and remove the expansion slot cover. Unlock the retaining clip (for full-length expansion boards), and install the PCI-X Hot Plug expansion board. Lock the retaining clip (for full-length expansion boards), and close the latch. Connect any required internal or external cables to the expansion board. Press the PCI-X Hot Plug button, and wait for the power LED to illuminate green without flashing.
Page 66 Unlock the retaining clip (for full-length expansion boards). Lift the latch, and remove the board from the server. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed. To replace the component, reverse the removal procedure.
Page 67: Memory Options
Memory options In this section Memory overview ..........................67 Advanced ECC memory.......................... 68 Online spare memory ..........................69 Hot-plug mirrored memory........................70 Hot-plug RAID memory..........................71 Memory boards and DIMMs........................72 Configuring the memory.......................... 78 Memory overview This server supports up to four memory boards. Each memory board contains four DIMM slots for a total of 16 DIMM slots in the server.
Page 68: Single- And Dual-Rank Dimms
• Dual-rank DIMMs ("Single- and dual-rank DIMMs" on page 68) must be populated before single-rank DIMMs (dual-rank DIMMs must be in the lower bank). • The following table lists all valid combinations of single- and dual-rank DIMM configurations for a memory board.
Page 69: Online Spare Memory
ECC can correct single-bit memory errors, Advanced ECC can correct single-bit memory errors and multi- bit memory errors if all failed bits are on the same DRAM device on the DIMM. The following guidelines apply to Advanced ECC memory: • All general memory requirements apply.
Page 70: Hot-Plug Mirrored Memory
• Hot-plug operations are not supported. HP recommends the following configurations. These configurations result in optimal use of memory. Other configurations are valid, but do not result in the maximum amount of installed memory being available to the operating system.
Page 71: Hot-Plug Raid Memory
• All general memory requirements apply. • Hot-plug mirrored memory is supported with two or four memory boards. • Memory boards 1 and 2 are populated for dual-board hot-plug mirrored memory. Boards 1, 2, 3, and 4 are populated for quad-board hot-plug mirrored memory. Any deviation from these guidelines results in the server defaulting to Advanced ECC ("Advanced ECC memory"...
Page 72: Memory Boards And Dimms
As with hot-plug mirrored memory, hot-plug RAID memory allows failed or degraded DIMMs to be replaced while the server is running without requiring server downtime. The memory board with the failed DIMMs can be removed, failed DIMMs replaced, and the board re-inserted into the server without any interruption to the operating system.
Page 73: Removing A Memory Board Blank
Observe the following warnings when performing a hot-plug replacement procedure. WARNING: Always comply with all electrostatic and thermal guidelines to prevent bodily injury and ensure a properly functioning system when performing hot-plug operations. WARNING: To prevent personal injury from hazardous energy: Remove watches, rings, or other metal objects.
Page 74 CAUTION: To prevent server failure during a hot-plug removal procedure, do not remove the memory board from the server until the board status LED stops flashing. Use the ejector lever to pull the memory board out of the server. NOTE: While the memory board with the failed or degraded DIMM is being replaced, the server continues to read and write from the operational memory board.
Page 75 Remove or install the DIMM. IMPORTANT: Be sure to observe all DIMM installation requirements for the desired memory mode. IMPORTANT: DIMMs do not seat fully if turned the wrong way. Close the memory board. IMPORTANT: Be sure that the locking switch is unlocked. The memory board will not seat in the server if the locking switch is locked.
Page 76: Removing And Installing A Memory Board (Non-Hot-Plug)
Close the ejector lever, and lock the locking switch. NOTE: The board status LED might flash green for several minutes while the board is rebuilding. Configure the memory ("Configuring the memory" on page 78), if applicable. Reference the memory board LEDs ("Memory board components and LEDs"...
Page 77 Open the memory board. Remove or install the DIMM. IMPORTANT: Be sure to observe all DIMM installation requirements for the desired memory mode. IMPORTANT: DIMMs do not seat fully if turned the wrong way. Memory options 77...
Page 78: Configuring The Memory
Close the memory board. IMPORTANT: Be sure that the locking switch is unlocked. The memory board will not seat in the server if the locking switch is locked. Install the memory board. Close the ejector lever, and lock the locking switch. Power up the server (on page 24).
Page 79: Post Memory Test
To configure the memory: Install the correct amount of memory for the desired AMP mode. For a list of AMP options, refer to "Memory options (on page 67, "Memory overview" on page 67)." For more information, refer to "General memory configuration requirements (on page 67)." Test the DIMMs for all AMP modes, except Advanced ECC, before configuring the AMP mode in RBSU.
Page 80 Hot-Plug RAID Memory with Advanced ECC Press the Escape key twice to go back to the main RBSU menu. Press the F10 key, when prompted, to exit RBSU. The server reboots and tests all memory in the system. IMPORTANT: To reconfigure the memory mode after initial setup, you must reboot the system, enter RBSU, and select an AMP mode.
Page 81: Server Cabling
Server cabling In this section Storage device cabling guidelines......................81 PCI-X Hot Plug mezzanine cabling......................81 BBWC cabling............................82 Hot-plug SAS and SATA hard drive cabling ....................82 Front panel USB connector cable assembly ....................84 Power switch cable assembly........................84 Front panel video connector cabling......................
Page 82: Bbwc Cabling
BBWC cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. Hot-plug SAS and SATA hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
Page 83 NOTE: Port 1 supports hard drives 1 through 4. Port 2 supports hard drives 5 through 8. If you are using a single cable SAS controller, connect the cable to port 1. Server cabling 83...
Page 84: Front Panel Usb Connector Cable Assembly
Front panel USB connector cable assembly The USB cable connects the front panel USB connector to the media backplane. Power switch cable assembly Server cabling 84...
Page 85: Front Panel Video Connector Cabling
Front panel video connector cabling Server cabling 85...
Page 86: Server Software And Configuration Utilities
Enabling access to the Array Configuration Utility (on page 89), Array Diagnostic Utility, and Erase Utility SmartStart is included in the HP ProLiant Essentials Foundation Pack. For more information about SmartStart software, refer to the HP ProLiant Essentials Foundation Pack or the HP website (http://www.hp.com/servers/smartstart).
Page 87: Hp Rom-Based Setup Utility
Configuring memory options • Language selection For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart). Using RBSU The first time you power up the server, the system prompts you to enter RBSU and select a language.
Page 88: Hp Proliant Essentials Rapid Deployment Pack
RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart).
Page 89: Array Configuration Utility
Servers running Microsoft® operating systems require Internet Explorer 5.5 (with Service Pack 1) or later. For Linux servers, refer to the README.TXT file for additional browser and support information. For more information, refer to the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.com).
Page 90: Management Tools
ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.
Page 91: Remote Insight Lights-Out Edition Ii
HP SIM is a web-based application that allows system administrators to accomplish normal administrative tasks from any remote location, using a web browser. HP SIM provides device management capabilities that consolidate and integrate management data from HP and third-party devices.
Page 92: Management Agents
For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (http://www.hp.com/go/hpsim). Management Agents Management Agents provide the information to enable fault, performance, and configuration management. The agents allow easy manageability of the server through HP SIM software, and third- party SNMP management platforms.
Page 93: Diagnostic Tools
If a significant change occurs between data-gathering intervals, the Survey Utility marks the previous information and overwrites the Survey text files to reflect the latest changes in the configuration. Survey Utility is installed with every SmartStart-assisted installation or can be installed through the HP PSP ("ProLiant Support Packs"...
Page 94: Array Diagnostic Utility
For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives. This report provides vital information to assist in identifying faults or conditions that may require attention.
Page 95: Proliant Support Packs
Refer to the operating system support matrix (http://www.hp.com/go/supportos). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://www.hp.com/go/pcn).
Page 96: Electrostatic Discharge
Electrostatic discharge In this section Preventing electrostatic discharge......................96 Grounding methods to prevent electrostatic discharge ................96 Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
Page 97: Troubleshooting
To obtain the guide, refer to any of the following sources and then select the HP ProLiant Servers Troubleshooting Guide: •...
Page 98: Symbols On Equipment
Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
Page 99: Symptom Information
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling feet are extended to the floor. • • The full weight of the rack rests on the leveling feet. The stabilizing feet are attached to the rack if it is a single-rack installation. •...
Page 100: Prepare The Server For Diagnosis
To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 93) and use the survey page to view the current configuration or to compare it to previous configurations. • Refer to your hardware and software records for information.
Page 101: Service Notifications
Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page. Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 101)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis...
Page 102: General Diagnosis Flowchart
General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item Refer to "Symptom information (on page 99)" "Loose connections (on page 100)"...
Page 103 HP ROM-BIOS/Firmware Updates website (http://h18023.www1.hp.com/support/files/server/us/romflash.ht "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) •...
Page 104: Server Power-On Problems Flowchart
Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED ("Systems Insight Display LEDs" on page 17) is off or amber. Troubleshooting 104...
Page 105 "Component identification ("Server component identification" on page 7)" "HP Insight Diagnostics (on page 93)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Loose connections (on page 100)" Server maintenance and service guide, located on the Documentation CD, or the HP website (http://www.hp.com/products/servers/platforms)
Page 106 Troubleshooting 106...
Page 107: Post Problems Flowchart
"Symptom information (on page 99)" Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) "Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "General memory problems are occurring"...
Page 108: Os Boot Problems Flowchart
OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU Troubleshooting 108...
Page 109 Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Controller documentation "HP Insight Diagnostics (on page 93)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) •...
Page 110: Server Fault Indications Flowchart
Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 92) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 110...
Page 111 CD or the HP website (http://www.hp.com/products/servers/platforms) • "HP contact information (on page 124)" "HP Insight Diagnostics (on page 93)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support)
Page 112: Post Error Messages And Beep Codes
POST error messages and beep codes Introduction to POST error messages The error messages and codes in this section include all new messages generated by this server. Some messages are informational and do not indicate an error. A server generates only the codes that are applicable to its configuration and options.
Page 113: Processor Reduced Power Mode Enabled In Rbsu
For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary...
Page 114: Unsupported Pci Card Detected Remove Pci Card From Slot
Unsupported PCI Card Detected Remove PCI Card from Slot Audible beeps: 2 short Possible cause: The PCI card installed in the slot referenced in the message is strictly not supported on this system. Action: Remove the card from the slot reported in the message. Unsupported Processor Configuration (Processor Required in Slot Description: Processor required in slot 1.
Page 115: Warning - Resetting Corrupted System Environment
WARNING - Resetting Corrupted System Environment Description: This informational message is displayed when the System Environment Variables are corrupted. The default values are restored. This message does not display if a user has intentionally invalidated the configuration through RBSU by erasing NVRAM. WARNING - Restoring Default Configurations as Requested Description: If, on the subsequent power up, you select the option to erase NVRAM in RBSU, this informational message is displayed.
Page 116: Regulatory Compliance Notices
Regulatory compliance notices In this section Regulatory compliance identification numbers ..................116 Federal Communications Commission notice ................... 116 Declaration of conformity for products marked with the FCC logo, United States only........117 Modifications............................118 Cables ..............................118 Canadian notice (Avis Canadien) ......................118 European Union regulatory notice ......................
Page 117: Class A Equipment
Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.
Page 118: Modifications
To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment.
Page 119: Japanese Notice
This marking is valid for EU non-harmonized Telecom products. *Notified body number (used only if applicable—refer to the product label) Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany Japanese notice BSMI notice Korean notice Class A equipment Regulatory compliance notices 119...
Page 120: Laser Compliance
To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
Page 121: Taiwan Battery Recycling Notice
Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal. Power cord statement for Japan Regulatory compliance notices 121...
Page 122: Server Specifications
Server specifications In this section Environmental specifications ........................122 Server specifications ..........................122 Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 70°C (-40°F to 158°F) Maximum wet bulb temperature 28°C (82.4°F) Relative humidity (noncondensing)** Operating 10% to 90%...
Page 123 Specification Value BTUs per hour @100 VAC–3960 BTU @200 VAC–5450 BTU Power supply output — Power supply output 910 W (low line) 1300 W (high line) Server specifications 123...
Page 124: Technical Support
(http://welcome.hp.com/country/us/en/wwcontact.html). Customer Self Repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP Technical support 124...
Page 125 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.
Page 126 La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
Page 127 Si precisa asistencia técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP.
Page 128 Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
Page 129 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
Page 130 Technical support 130...
Page 131 Technical support 131...
Page 132: Acronyms And Abbreviations
Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System backplane Canadian Standards Association double data rate DDR2 double data rate-2 DIMM dual inline memory module DRAM dynamic random access memory Acronyms and abbreviations 132...
Page 133 error checking and correcting Generation 3 International Electrotechnical Commission Integrated Lights-Out Integrated Management Log iSCSI Internet Small Computer System Interface ISEE Instant Support Enterprise Edition keyboard, video, and mouse light-emitting diode NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association network interface controller NiMH nickel metal hydride...
Page 134 ORCA Option ROM Configuration for Arrays operating system peripheral component interface PCI Express Peripheral Component Interconnect Express PCI-X peripheral component interconnect extended power distribution unit POST Power-On Self Test processor power module ProLiant Support Pack RAID redundant array of inexpensive (or independent) disks RBSU ROM-Based Setup Utility Remote Desktop Protocol...
Page 135 serial attached SCSI SATA serial ATA SCSI small computer system interface SDRAM synchronous dynamic RAM small form-factor Systems Insight Manager SNMP Simple Network Management Protocol TMRA recommended ambient operating temperature unit identification uninterruptible power system universal serial bus Acronyms and abbreviations 135...
Page 136: Index
26 connection problems 100 ACU (Array Configuration Utility) 89 connectors 7 additional information 97 contacting HP 124 ADU (Array Diagnostic Utility) 94 creating a disk image 88 Advanced ECC support 67, 68, 72 CSR (customer self repair) 124...
Page 137 RAID memory 67, 71, 72 LEDs, troubleshooting 17, 29, 97 HP Insight Diagnostics 93 LEDs, unit identification (UID) 8 HP ProLiant Essentials Foundation Pack 37, 91 loose connections 100 HP ProLiant Essentials Rapid Deployment Pack 88 HP Systems Insight Manager, overview 91...
Page 138 memory, Advanced ECC 68, 72 power distribution unit (PDU) 35 memory, configuration requirements 67 Power On/Standby button 8, 24 memory, configuring 67, 78, 79 power requirements 34 memory, mirrored 70, 72, 89 power supplies 12, 46 memory, online spare 69, 72 power supply blank 46 memory, RAID 67, 71, 72 power supply LEDs 14...
Page 139 SmartStart autorun menu 86 video connector 7, 12, 85 SmartStart Scripting Toolkit 86 SmartStart software 37 SmartStart, overview 86 website, HP 124 space requirements 33 specifications, environmental 122 specifications, server 122 start diagnosis flowchart 101 x4–x8 PCI Express Bus Expander 63...

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