Superior VRT4032ZEN Installation And Operation Instruction Manual

Unvented (vent-free) radiant faced fireplace system with logs and thermostat blower

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P/N 126867-01 Rev.A 02/2014
P126867-01
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not
prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on page 6 of this manual.
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Installation and Operation Instructions
Superior™ Unvented (Vent-Free) Radiant Faced
Fireplace System with Logs and Thermostat Blower
PFS
Models
®
US
VRT4032ZEN
VRT4032ZEP
VRT4036ZEN
VRT4036ZEP

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Summary of Contents for Superior VRT4032ZEN

  • Page 1 Installation and Operation Instructions Superior™ Unvented (Vent-Free) Radiant Faced Fireplace System with Logs and Thermostat Blower P/N 126867-01 Rev.A 02/2014 Models ® VRT4032ZEN VRT4032ZEP VRT4036ZEN VRT4036ZEP P126867-01 INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Safety ..............2 Wiring Diagram ..........31 Product Identification ........... 4 Specifications ............ 32 Local Codes............5 Troubleshooting ..........33 Unpacking............5 Parts ..............40 Product Features ..........5 Replacement Parts ..........45 Air For Combustion and Ventilation ..... 6 Service Hints .............
  • Page 3 SAFETY Continued Do not place clothing or other DANGER: Carbon monoxide flammable material on or near the poisoning may lead to death! appliance. Never place any objects on the heater. Carbon Monoxide Poisoning: Early signs of carbon monoxide poisoning resemble the flu, with headaches, dizziness, or nausea.
  • Page 4: Product Identification

    SAFETY Continued call the fire department See Air for Combustion and Ventilation, page 6. If fireplace keeps shutting off, see 4. This fireplace shall not be installed in a Troubleshooting, page 24. bedroom or bathroom. 11. Do not run fireplace 5.
  • Page 5: Local Codes

    LOCAL CODES Install and use fireplace with care. Follow all State of Massachusetts: The installation local codes. In the absence of local codes, must be made by a licensed plumber or use the latest edition of The National Fuel gas fitter in the Commonwealth of Mas- Gas Code ANSI Z223.1/NFPA 54*.
  • Page 6: Air For Combustion And Ventilation

    AIR FOR COMBUSTION AND VENTILATION Unusually tight construction is defined as WARNING: This heater shall construction where: not be installed in a room or a. walls and ceilings exposed to the out- side atmosphere have a continuous space unless the required vol- water vapor retarder with a rating of one ume of indoor combustion air perm (6 x 10...
  • Page 7 AIR FOR COMBUSTION AND VENTILATION Continued Example: Space size 20 ft. (length) x 16 ft. If the actual Btu/Hr used is less than the maxi- (width) x 8 ft. (ceiling height) = 2,560 cu. ft. mum Btu/Hr the space can support, the space is (volume of space) an unconfined space.
  • Page 8: Installation

    AIR FOR COMBUSTION AND VENTILATION Continued Ventilation Air From Outdoors Provide extra fresh air by using ventilation Ventilated Outlet grills or ducts. You must provide two perma- Attic nent openings: one within 12" of the ceiling Outlet and one within 12" of the floor. Connect these To Attic items directly to the outdoors or spaces open to the outdoors.
  • Page 9 INSTALLATION Continued CHECK GAS TYPE 1. Remove packaging from three pieces of trim. Use the correct gas type (natural or propane/ 2. Locate four screws, two adjusting plates LP) for your fireplace. If your gas supply is not with set screws, and two shims in the correct, do not install fireplace.
  • Page 10 INSTALLATION Continued INSTALLATION CLEARANCES 2. Install a properly grounded, 120 volt three- prong electrical outlet at fireplace location WARNING: Maintain the if an outlet is not there. If possible, locate outlet so cabinet mantel will cover it when minimum clearances. If you can, installed (see Figure 9).
  • Page 11: Cabinet Installation

    INSTALLATION Continued 10. Carefully insert fireplace into cabinet mantel. Be careful not to scratch or damage hearth base, cabinet mantel, or any laminate trim on hearth base. Remove protective material from top of hearth base and from front of fireplace (if any). Note: You can secure fireplace to hearth or floor.
  • Page 12: Noncombustible Facing Material

    INSTALLATION Continued 2. Install gas piping into fireplace location. 7. Check all gas connections for leaks. See This installation includes an approved flex- Checking Gas Connections, page 15. ible gas line (if allowed by local codes) after 8. Plug electrical cord into electrical outlet. the equipment shutoff valve.
  • Page 13 INSTALLATION Continued Mantel Clearances for Built-In WARNING: Never connect Installation If placing mantel above built-in fireplace, you natural gas fireplace to private must meet minimum clearance between man- (non-utility) gas wells. This tel shelf and top of fireplace opening. gas is commonly known as NOTICE: If your installation does wellhead gas.
  • Page 14 INSTALLATION Continued Equipment Shutoff Valve With 1/8" NPT Tap* Installation must include an equipment shutoff valve, union, and plugged 1/8" NPT tap. Lo- Natural Gas cate NPT tap within reach for test gauge hook From Gas up. NPT tap must be upstream from fireplace Meter (see Figure 18).
  • Page 15 INSTALLATION Continued CHECKING GAS CONNECTIONS place base area while replacing log base assembly. Make sure the entire flexible gas line is in fireplace base area. Reat- WARNING: Test all gas piping tach log base assembly to fireplace with and connections, internal and screws removed in step 2, page 14.
  • Page 16 INSTALLATION Continued Test Pressures Equal To or Less Than PRESSURE TESTING FIREPLACE GAS 1/2 PSIG (3.5 kPa) CONNECTIONS 1. Close equipment shutoff valve (see 1. Open equipment shutoff valve (see Fig- Figure 21). ure 21). 2. Pressurize supply piping system by either 2.
  • Page 17 INSTALLATION Continued TOUCH PAD INSTALLATION INSTALLING LOGS Locate the touch pad wire harness and the WARNING: Failure to position touch pad control (see Figure 25). They are the parts in accordance with these shipped from the factory in the clear plastic bag with your owner’s manual.
  • Page 18 INSTALLATION Continued 3. Place left ember bed log as shown in Left Middle Figure 30. The log has groove on one side that sets on the ember bed pan. The back side of this log needs to rest against the front of the base assembly.
  • Page 19 INSTALLATION Continued Rear Left Top Log Middle Log Rear Log Left Middle Figure 34 - Installing Rear Middle Log Figure 36 - Installing Left Top Log Middle Crossover Rear Log Figure 35 - Installing Rear Log Figure 37 - Installing Middle Crossover Log 9.
  • Page 20 INSTALLATION Continued EMBER PLACEMENT in Figure 39 by placing the ember chunk with the number "1" on the left, "2" in the center, and "3" on the right. These num- WARNING: Do not use bers are embossed on the back of each any other ember material not piece for identification purposes.
  • Page 21 INSTALLATION Continued embers are needed, the replacement embers must be purchased from IHP. See Bracket page 42 for part numbers. 4. Install fireplace screen by placing the screen Screen brackets on top of the fireplace screen brackets as shown in Figure 42. Push the bottom of the screen inward against the magnetic catches to secure in place.
  • Page 22: Operation

    OPERATION FOR YOUR SAFETY 1. STOP! Read the safety information in READ BEFORE LIGHTING column 1. 2. Make sure equipment shutoff valve is fully open. WARNING: If you do not fol- low these instructions exactly, WARNING: Burners will a fire or explosion may result come on automatically within causing property damage, per- one minute when the selector...
  • Page 23: Remote Control Operation

    OPERATION Continued REMOTE CONTROL OPERATION BASIC CONSTRUCTION • Touch-Screen LCD and three push buttons will allow input from users. • LCD screen will provide system status & input feedback to user. • Backlight will illuminate LCD screen for 5 seconds after any user input – the 1st touch of the LCD screen will only illuminate the backlight (will not respond to associated zone function).
  • Page 24 OPERATION Continued FUNCTIONAL DESCRIPTION MANUAL OFF MODE: Note: All function adjustments will be auto- • Transmits flame OFF command. matically accepted 15-seconds after pressing • Pilot Method: Intermittent Pilot Ignition a given touch zone or button. The user may (IPI)/Spark-to-Pilot only (continuous/ press the MODE/SET button to immediately standing pilot not allowed) accept the adjustment manually.
  • Page 25 OPERATION Continued to change the SET TEMP (45-90 deg. F, • MODE Zone: THERMO and ON are 7-32 deg. C); the new set temperature displayed will automatically be accepted after 2 • ROOM TEMP Zone: Measured tempera- seconds. The factory default SET TEMP ture is displayed is 68 deg.
  • Page 26 OPERATION Continued 2. Touch the UP or DOWN Buttons to adjust • To enter Program Setup, touch and hold the day of week (press the MODE/SET the TIME/PROG Zone for 5 seconds. Button or wait for 15 seconds for adjust- •...
  • Page 27 OPERATION Continued ON) to indicate the change has been still 95F or greater, the transmitter will made. switch to back manual OFF and send another OFF command the next time Flame-A (or Main) Adjustment the transmitter reads & updates the room •...
  • Page 28 OPERATION Continued TOUCH PAD OPERATION SWITCHING OFF This touch control has only 3 buttons for con- To switch off the fire, the ON/OFF button trolling manually the flame of the appliance should be pressed. After the system has emit- (see Figure 44). ted a beep, the fire switches off.
  • Page 29: Inspecting Burners

    INSPECTING BURNERS Check pilot flame pattern and burner flame Figure 48 shows the correct burner flame. patterns often. The front ember burner should have a small PILOT FLAME PATTERN blue flame. When the ember material is ap- plied, the embers will glow red and the flame Figure 46 shows a correct pilot flame pattern.
  • Page 30: Cleaning And Maintenance

    CLEANING AND MAINTENANCE 4. Check the injector holder located at the end WARNING: Turn off fireplace of the burner tube again. Remove any large and let cool before cleaning. particles of dust, dirt, lint, or pet hair with a soft cloth or vacuum cleaner nozzle. 5.
  • Page 31: Wiring Diagram

    WIRING DIAGRAM www.SuperiorFireplaces.US.com 126867-01A...
  • Page 32: Specifications

    • Inlet Gas Pressure (in. of water): • Inlet Gas Pressure (in. of water): Max - 14" W.C., Min* - 11" W.C. Max - 14" W.C., Min* - 11" W.C. VRT4032ZEN VRT4036ZEN • Rating (Variable): 20,000/25,000 Btu/Hr • Rating (Variable): 22,000/33,000 Btu/Hr •...
  • Page 33: Troubleshooting

    TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit. Note: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY...
  • Page 34 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Either the remote or touch pad but- 6. LED is blinking 6. This indicates the battery power is tons are pressed to start the burner low. Replace the batteries in the ignition sequence and there is no power supply box.
  • Page 35 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY When ignitor button is pressed on the 1. Gas supply turned off or equip- 1. Turn on gas supply or open equip- remote or touch pad, the pilot sparks ment shutoff valve closed ment shutoff valve.
  • Page 36 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY ODS pilot lights but pilot flame goes 1. Equipment shutoff valve not fully 1. Fully open equipment shutoff out before burners light. open valve. 2. Missing or weak batteries at 2. Check batteries and replace if power supply box or remote.
  • Page 37 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burner system shuts off. Control 1. Faulty control module 1. Replace control module. module sounds 2 cycles of 3 beeps. Burner system shuts off. Control 1. Remote and control module not 1. Follow Pairing instructions on module sounds 2 cycles of 3 beeps.
  • Page 38 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burners do not light after ODS/ 1. Inlet gas pressure is too low 1. Contact local natural or propane/ pilot is lit LP gas company 2. Burner orifice(s) clogged 2. Clean burner(s) (see Cleaning and Maintenance, page 30) or replace burner orifice(s) 3.
  • Page 39 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
  • Page 40: Parts

    PARTS LOG BASE ASSEMBLY MODELS VRT4032ZEN, VRT4032ZEP, VRT4036ZEN AND VRT4036ZEP * See page 42 for part numbers www.SuperiorFireplaces.US.com 126867-01A...
  • Page 41 PARTS This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions listed under Replacement Parts on page 46 of this manual. PART NO. DESCRIPTION QTY. 126195-01 Floor 32'' Fireplace System • • • • 126195-02 Floor 36'' Fireplace System •...
  • Page 42 PARTS This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions listed under Replacement Parts on page 46 of this manual. PART NO. DESCRIPTION QTY. 125783-01 Screw, Min. Rate (3.75MM) • • 125783-05 Screw, Min. Rate (1.499MM) •...
  • Page 43 PARTS FIREPLACE MODELS VRT4230ZEN, VRT4230ZEP, VRT4236ZEN AND VRT4236ZEP This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions listed under Replacement Parts on page 46 of this manual. PART NO. DESCRIPTION QTY. 108423-01 Panel Closure Smooth •...
  • Page 44 PARTS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 46 of this manual. PART NUMBER VRT4032 VRT4036 DESCRIPTION 125851-01 125852-01 Log, Ramp 125851-02 125852-02 Log, Left Front 125851-03 125852-03 Log, Right Front 125851-04 125852-04 Log, Left Front Ember Bed 125851-05 125852-05 Log, Right Front Ember Bed...
  • Page 45: Replacement Parts

    REPLACEMENT PARTS Note: Use only original replacement parts. • your name and address This will protect your warranty coverage for • model and serial numbers of your fireplace parts replaced under warranty. • how fireplace was malfunctioning Contact authorized dealers of this product. •...
  • Page 46: Warranty

    THE WARRANTY Innovative Hearth Products ("IHP") 20 Year Limited Warranty warrants your Superior™ Brand gas fireplace, Stove or Insert ("Product") to be free from defects in materials and workmanship at the time of manufacture. The Product body and firebox carry the 20 Year Limited Warranty. Ceramic glass carries the 20 Year Limited Warranty against thermal breakage only.
  • Page 47 WARRANTY KEEP THIS WARRANTY Model (located on product or identification tag) _____________________________ Serial No. (located on product or identification tag) __________________________ Date Purchased __________________________ Keep receipt for warranty verification. www.SuperiorFireplaces.US.com 126867-01A...
  • Page 48 1508 Elm Hill Pike, Suite 108 Nashville, TN 37210 126867-01 1-800-655-2008 Rev. A www.IHP.US.com 02/14 P126867-01...

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