Working With Company Emails; Automatic Synchronisation Through Direct Push - HTC Touch Pro User Manual

18 Working With Company Emails and Meeting Appointments

7.2 Working With Company Emails

Your device gives you instant access to your company emails and lets you manage
your messages easier. Direct Push, Fetch Mail, Remote email search, and email flags
are just some of the tools you can use to manage your emails.
Note
Some messaging features depend on the Microsoft Exchange Server version used in
your company. Check with your network administrator for the availability of these
features.

Automatic synchronisation through Direct Push

Direct Push technology (push email feature) enables you to receive new emails on
your device as soon as they arrive in your Inbox on the Exchange Server. Items such
as contacts, calendar and tasks are also immediately updated onto your device when
these items have been changed or new entries have been added on the Exchange
Server. To make Direct Push work, you need to have a Wi-Fi or data connection on
your device.
You need to perform a full synchronisation between your device and the Exchange
Server first before Direct Push can be enabled.
Requirement
You can turn on Direct Push in the Comm Manager or ActiveSync.
To turn on Direct Push in Comm Manager
1. To open the Comm Manager, slide to the Settings tab on the TouchFLO D
Home screen and then touch Communications.
Tip
2. On the Comm Manager screen, touch Microsoft Direct Push.
The Direct Push feature works for your device only if your company is using
Microsoft Exchange Server 2003 Service Pack 2 (SP2) with Exchange
ActiveSync or higher version.
You can also tap Start > Programs > Comm Manager.