Troubleshooting - Zoom UAC-2 Operation Manual

Troubleshooting

Cannot select or use the
Confirm that the
computer correctly.
Quit all the software that is using the
and disconnect and reconnect the USB cable
connected to the
Reinstall the driver.
Connect the
the computer. Do not connect it to a USB hub.
Playback sound cannot be heard or is quiet
Check the speaker connections and volume
settings on the speakers.
A djust the O U T P U T and P H O N ES volume
controls.
Confirm that the Sound setting of the computer
Recorded audio is too loud, too quiet or silent
Adjust the input gain of the
When using a condenser mic, turn phantom
power on.
Confirm that the Sound setting of the computer
The sound of the device connected to the
input jack is distorted
Confirm that the level indicators are not lighting
red. If they are lighting, lower the input levels.
device
is connected to the
.
directly to a USB port on
.
Sound skips during playback or recording
If you can adjust the audio buffer size of the
software that you are using, increase the buffer
size.
,
Turn the automatic sleep function and other
computer power saving settings OFF.
Connect the
the computer. Do not connect it to a USB hub.
Cannot play or record
Confirm that the Sound setting of the computer
Confirm that
in the software that you are using.
C o n f i r m t h a t
computer correctly.
Quit all the software that is using the
and disconnect and reconnect the USB cable
connected to the
Cannot use with an iPad
Turn Class Compliant Mode ON. ( →P .8)
Confirm that the AD-14 adapter designed for this
unit is connected.
directly to a USB port on
is set for input and output
i s c o n n e c te d to t h e
.
,
17