Table of Contents
Advertisement
Troubleshooting
Warning
Do not try to repair your Insignia Roku TV yourself. Contact authorized
service personnel.
Note
If the problem is not solved by using these troubleshooting instructions,
turn off your Insignia Roku TV, then turn it on again.
FAQ
For the latest answers to Frequently Asked Questions, visit General Support & FAQs under the Support and Service
section of the Insignia TV support website (www.insigniaproducts.com) and the Support section of the Roku website
(www.roku.com).
Video and audio
Symptom
Possible cause
The picture size may
Picture does not
need to be adjusted
fill the screen or
there are black
bars around the
picture
Insignia Roku TV is not
on
Cables are not
connected correctly
I don't see a
Picture settings may be
picture when I
incorrect
select an input
Incorrect input may be
selected
Input source not
detected
TV input may be bad
Broadcast TV may be
experiencing problems
TV channel
or may not be set up
does not appear
68
Try this...
• Adjust the picture size (aspect ratio). See the Picture Size
option in
Advanced picture settings menu options
• Make sure that your Insignia Roku TV is plugged into a
working power outlet, and that your Insignia Roku TV is turned
on. (your Insignia Roku TV had a light on the front that
indicates if your Insignia Roku TV is turned off. See
indicator
on page 10.)
• Make sure that the video cables are connected correctly and
securely to your Insignia Roku TV.
• Make sure that the antenna or cable TV is connected correctly
and securely. See
Connecting a cable or satellite box
page
16
or
Connecting an antenna or cable TV (no box)
page 19.
• Adjust the contrast and brightness. See the TV brightness
option in
Settings menu
page 48.
• Adjust the TV picture. See
page 49.
• Make sure that the correct input is selected for the device you
want to view. See
Switching TV inputs
• Make sure that the device connected to the input is turned on.
• Make sure that the cord to and from the device is connected
firmly and correctly to the device and your Insignia Roku TV.
• Connect a different device to the same input and check to see
if it works correctly.
• Try another channel. The station may be experiencing
problems.
• Make sure that the incoming signal is compatible.
• If you are trying to watch broadcast TV, make sure that
Antenna TV is set up. See
www.insigniaproducts.com
32"/55" 1080p, 60Hz, LED Insignia Roku TV
on page
47
or
Options menu
Advanced picture settings
on page 46.
Setting up Antenna TV
on page 42.
on page 49.
Status
on
on
on
on
Hide quick links:
Advertisement
Table of Contents
