Chapter 14. Troubleshooting & Frequently Asked Questions - Planet ICA-2200 User Manual

Question
The video and audio
codec is ad opted in th e
device.
The maximum number of
users accesses
device simultaneously.
The device can be used
outdoors or not.
Status LED does not
light up.
The network cabling is
required for the device.
The device will be
installed and work if a
firewall exists on
Chapter 14. Troubleshooting
& Frequently Asked Questions
Features
The device utilizes H.264, MPEG4 and JPEG triple
compression to providing high quality images. Where H.264
and MPEG4 are standards for video compression and JPEG
is a standard for image compression.
The audio codec is defined as G.711/G.726 for RTSP
streaming.
The maximum number of users is limited to 20. However, it
the also depends on the total bandwidth accessed to this device
from clients. The maximum data throughput of the device is
around 100~200Mbps for UDP mode and 50Mbps for HTTP
mode. Therefore, the actual number of connected clients is
varying by streaming mode, settings of resolution, codec type,
frame rate and bandwidth. Obviously, the performance of the
each connected client will slow down when many users are
logged on.
The device is weatherproof.
Install this device
• Check and confirm that the DC power adaptor, included in
packaged, is used. Secure the power connector and re-power
it on again.
• If the problem is not solved, the device might be faulty.
Contact your dealer for further help.
The device uses Category 5 or better UTP cable allowing 10
Base-T, 100 Base-TX, or 1000 Base-T networking.
If a firewall exists on the network, port 80 is open for ordinary
data communication. The HTTP port and RTSP port need to
the be opened on the firewall or NAT router.
User's Manual of ICA-2200
Answer or Resolution
84