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Troubleshooting & Frequently Asked Questions
The video and audio codec is
adopted in the device.
The maximum number of user
accesses the device
simultaneously.
The device can be used outdoors
or not.
Status LED does not light up.
The network cabling is required for
the device.
The device will be installed and
work if a firewall exists on the
network.
The username and password for
the first time or after factory default
reset
Forgot the username and
password
Forgot the IP address of the
device.
Full HD 20M IR Vari-Focal Dome IP Camera
Features
The device utilizes H.264, MPEG-4 and M-JPEG triple compression
to providing high quality images. Where H.264 and MPEG-4 are
standards for video compression and M-JPEG is a standard for
image compression.
The audio codec is defined as AMR for 3GPP and G.711/G.726 for
RTSP streaming.
The maximum number of users is limited to 20. However, it also
depends on the total bandwidth accessed to this device from clients.
The maximum data throughput of the device is around 100~200
Mbps for UDP mode and 50Mbps for HTTP mode. Therefore, the
actual number of connected clients is varying by streaming mode,
settings of resolution, codec type, frame rate and bandwidth.
Obviously, the performance of the each connected client will slow
down when many users are logged on.
The device is weatherproof and can be use outdoors.
Install this device
Check and confirm that the DC power adaptor, included in
packaged, is used. Secure the power connector and re-power it on
again.
The device uses Category 5 UTP cable allowing 10 and/or 100
Base-TX networking.
If a firewall exists on the network, port 80 is open for ordinary data
communication. The HTTP port and RTSP port need to be opened
on the firewall or NAT router.
Username = admin and password = admin.
Note that it's all case sensitivity.
Follow the steps below.
1. Restore the factory default setting by press pressing and holding
down more than 5 seconds on the device.
2. Reconfigure the device.
Check IP address of device by using the PLANET IP Wizard II
program or by UPnP discovery or set the device to default by Reset
button.
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ICA-4200V
Appendix G:
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