Planet ICA-2500 User Manual
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Planet ICA-2500 User Manual

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  • Page 1 User’s Manual www.PLANET.com.tw...

  • Page 2: User's Manual Of Ica

    User’s Manual of ICA-2500 Copyright Copyright © 2012 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Revision User’s Manual for PLANET 5 Mega-Pixel PoE Box IP Camera Model: ICA-2500 Rev: 1.0 (July. 2012) Part No. EM-ICA2500_v1.0...

  • Page 4: Table Of Contents

    2.3. Hardware Installation......................10 Chapter 3. Initial Utility Installation....................11 3.1. Preparation ........................... 14 3.1.1. Search and View by PLANET IP Wizard II ............... 14 3.2. Using UPnP of Windows XP or Vista or Win7 ..............18 Chapter 4. Installation Guide ......................19 4.1.
  • Page 5 6.12.2. TCP Server ......................64 6.12.3. HTTP Server ......................65 6.12.4. SAMBA Server......................66 6.13. Event Schedule Configuration.................... 67 6.14. Record Configuration......................71 6.15. Port Status .......................... 72 Chapter 7. PLANET DDNS Application..................... 73 Chapter 8. Alarm I/O Connector ......................74...
  • Page 6 User’s Manual of ICA-2500 Chapter 9. PING IP Address....................... 76 Chapter 10. Bandwidth Estimation ....................77 Chapter 11. Configure Port Forwarding Manually................78 Chapter 12. Power Line Frequency....................81 Chapter 13. 3GPP ..........................82 Chapter 14. Troubleshooting & Frequently Asked Questions ............83...

  • Page 7: Chapter 1. Product Introduction

    1.2. Product Description High resolution, professional day and night network camera The PLANET ICA-2500 (or “Internet Camera” in the following section) Network Camera is a high resolution camera for round-the-clock surveillance over IP networks. This camera supports H.264, MPEG-4, and JPEG compression formats and delivers excellent picture quality in 5 Mega-Pixel resolutions at 15 frames per second (fps).
  • Page 8 User’s Manual of ICA-2500 Day & Night functionality The ICA-2500 features an automatic, removable infrared-cut filter, which enables the camera to provide color video when there is sufficient light, and black/white video in dark conditions. The camera is able to maintain clear images 24 hours a day.
  • Page 9 User’s Manual of ICA-2500 Advanced event management The ICA-2500 also supports a number of advanced features that give the camera increased flexibility and capabilities, including Auto-iris for improve the image quality to avoid over exposure, AV out for perform the two-way audio function, microSD/SDHC card slot for local...

  • Page 10: Product Features

    User’s Manual of ICA-2500 1.3. Product Features Camera 1 / 3” Progressive 5MP CMOS sensor 2.8~8 mm Vari-focal, Auto-iris Lens 1.0 lux Minimum Illumination at F1.4 Maximum resolution 2592 x 1944 Removable IR-cut Filter for Day & Night Function CS- or C-mount Adjustment Ring for Flexible Lens Installation Video / Audio H.264 / MPEG-4 and M-JPEG video compression simultaneously...

  • Page 11: Product Specification

    User’s Manual of ICA-2500 1.4. Product Specification Model ICA-2500 Camera Image device 1/3“ progressive scan CMOS sensor Vari-focal 2.8~8mm, F1.0 DC Auto-iris, CS mount Mechanical IR Cut Filter Lens Angle of view (horizontal x vertical): 1/3W- 100.1°x 72.9° 1/3T- 35.8°x 26.8°...
  • Page 12 User’s Manual of ICA-2500 Network and Configuration IEEE 802.3 10Base-T Standard IEEE 802.3u 100Base-TX IEEE 802.3ab 1000Base-T IPv4, IPv6, TCP/IP, UDP, HTTP, HTTPS, SMTP, FTP, NTP, DNS, Protocol DDNS, DHCP, ARP, Bonjour, UPnP, RTSP, RTP, RTCP, IGMP, PPPoE, 3GPP, ICMP, Samba...

  • Page 13: Chapter 2. Hardware Interface

    User’s Manual of ICA-2500 Chapter 2. Hardware Interface 2.1. Front View Lens User could adjust the focus to get the best picture quality. Internal The Camera has built-in an internal microphone. This Microphone microphone is hidden in the pinhole located on the front panel.

  • Page 14: Rear View

    The LAN port also supports IEEE802.3af class 3 Power over Ethernet capability that can direct connect with standard IEEE802.3af mid-span / end-span PSE (Power Sourcing Equipment) device. No DC power in required if the ICA-2500 is connected with 802.3af PSE.
  • Page 15 User’s Manual of ICA-2500 In the LAN socket, there are two LEDs embedded: Power LED (orange color) This LED is used to indicate whether DC power is on or not. LAN LED (green color) This LED will be flashing while network accessing via Ethernet.

  • Page 16: Hardware Installation

    Connect the included power adapter to the DC power jack of the camera. Use the power adapter, 12VDC, included in the package and connect it to wall outlet for AC power. If the ICA-2500 is connected with IEEE802.3af Power over Ethernet NOTE: device such as PoE injector or PoE Switch, DC power is not required.

  • Page 17: Chapter 3. Initial Utility Installation

    If the welcome screen does not appear, click “Start” at the taskbar. Then, select NOTE: “Run” and type “D:\Utility\IPWizard II\setup.exe”, assume D is your CD-ROM drive. 3. The “Welcome to the InstallShield Wizard for PLANET IP Wizard II” prompt will display on the screen and click “Next” to continue.
  • Page 18 User’s Manual of ICA-2500 4. Please click “Next” to install with original settings, or you may click “Change…” button to modify the install folder then press “Next” to continue. 5. Please click “Install” to start the installation.
  • Page 19 User’s Manual of ICA-2500 6. Please click “Finish” to complete the installation and launch program immediately.

  • Page 20: Preparation

    When you installed the Internet Camera on a LAN environment, you have two easy ways to search your cameras by PLANET IP Wizard II or UPnP discovery. Here is the way to execute PLANET IP Wizard II to discover camera’s IP address and set up related parameter in a camera.
  • Page 21 User’s Manual of ICA-2500 When launch the Planet IP Wizard II, a searching windows will pop up. Planet IP Wizard II is starting to search Internet Cameras on the LAN. The existed devices will be listed as below.
  • Page 22 User’s Manual of ICA-2500 View If Planet IP Wizard II finds Internet Camera, View button will be available. Please select the camera you want to view, key in the user name, password, i.e. “admin” by default and click the View button. Then you could see the Video from camera directly. Furthermore you could double click the left button of mouse to link to the Internet Camera by browser.
  • Page 23 User’s Manual of ICA-2500 In case, you do not want to change username and/or password, then just click “Submit” button to perform your setting accordingly. Click “<<” button will go back to previous page. If you like to change username and/or password of the device, just click the check button. Then, the related fields will show up as below.

  • Page 24: Using Upnp Of Windows Xp Or Vista Or Win7

    User’s Manual of ICA-2500 3.2. Using UPnP of Windows XP or Vista or Win7 UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled device.

  • Page 25: Chapter 4. Installation Guide

    1. The listed information is minimum system requirements only. Actual requirement will vary depending on the nature of your environment. 2. The ICA-2500 series can be managed by PLANET IP Wizard II if you want to configure more detail information and settings of PLANET IP Wizard II software please refer to the CD-ROM folder “D:\Utility\IPWizardII\setup.exe”, assume D is...

  • Page 26: Before You Begin

    IP address for ICA-2500. Please check the DHCP server’s status page for the real IP address of the ICA-2500. Or through the IP Wizard II to get the IP information. The ICA-2500 will use IP address 192.168.0.20 only if there is no DHCP server existed in the connected network.
  • Page 27 User’s Manual of ICA-2500 After logged on, you should see the following messages at the top of Internet Explorer: Click on the message, and click Run Add-on When you see this message, click Run’ to install required ActiveX control After the ActiveX control was installed and run, the first image will be displayed.

  • Page 28: Chapter 5. Web Configuration For Live View

    User’s Manual of ICA-2500 Chapter 5. Web Configuration for Live View 5.1. Live View Start-up screen will be as follow no matter an ordinary users or an administrator. Video Profile ActiveX Control Streaming Protocol Language Monitor Image Section Setting Menu...
  • Page 29 User’s Manual of ICA-2500 : Enable audio uploading function. ActiveX Control The plug-in ActiveX control supports a lot of functions by clicking the left mouse button. Note that this feature only supports on the ActiveX control within Microsoft® Internet Explorer.

  • Page 30: Activex Control

    User’s Manual of ICA-2500 Video Information Display video information including video format, resolution, frame rate and bit rate. 5.2. ActiveX Control The plug-in ActiveX control supports a lot of functions by clicking the left mouse button. Note that this feature only supports on the ActiveX control within Microsoft® Internet Explorer.

  • Page 31: Snapshot

    User’s Manual of ICA-2500 5.2.2. Snapshot Click Snapshot to activate this function. Press Snapshot button to take a picture. The image file is saved as JPEG format into your local PC. Select Browser, the pop-up window to select the save path and file name prefix, select OK to continue.
  • Page 32 User’s Manual of ICA-2500...

  • Page 33: Volume

    User’s Manual of ICA-2500 5.2.4. Volume Click Volume to activate this function. These have two control bars for speaker and microphone volume. Scroll this control bar to adjust the audio attribute. Check the volume mute will mute the speaker output.

  • Page 34: Chapter 6. Configuration & Operation

    User’s Manual of ICA-2500 Chapter 6. Configuration & Operation 6.1. Network Configuration 6.1.1. Network This section provides the menu of connecting the device through Ethernet cable. MAC address Display the Ethernet MAC address of the device. Note that user cannot change it.
  • Page 35 User’s Manual of ICA-2500 If you do not select “Obtain an IP address automatically”, then you need to enter these network parameters by yourself. IP Address This address is a unique numbers that identifies a computer or device on the WAN or LAN. These numbers are usually shown in groups separated by periods, for example: 192.168.0.200...

  • Page 36: Ipv6 Function

    User’s Manual of ICA-2500 If multiple devices are installed on the LAN and also required to be accessed from the WAN, then the HTTP Port can be assigned as the virtual server port mapping to support multiple devices. NOTE When the configuration is finish, please click “OK” to save and enable the setting.

  • Page 37: Ddns Server

    User’s Manual of ICA-2500 HTTPS To enable or disable the HTTPS service here. Note that the HTTPS function of this device is not only encrypted the web content but also audio/video data. Port Choose the HTTPS port. The default value is 443.

  • Page 38: Pppoe

    User’s Manual of ICA-2500 You’ll need to register with the service and set up the domain name of your choice to begin using it. Please refer to the home page of the service for detailed instructions or refer to Appendix E for more information.

  • Page 39: Streaming

    User’s Manual of ICA-2500 • Access the device, enter Setting Network PPPoE as below PPPoE To enable or disable the PPPoE service here. User Name Type the user name for the PPPoE service which is provided by ISP. Password Type the password for the PPPoE service which is provided by ISP.
  • Page 40 User’s Manual of ICA-2500 RTSP Port Choose the RTSP port. The RTSP protocol allows a connecting client to start a video stream. Enter the RTSP port number to use. The default value is 554. RTP Port Specify the range of transmission port number of video stream. The default range is 50000 to 50999.

  • Page 41: Upnp

    User’s Manual of ICA-2500 phone 6.1.7. UPnP UPnP is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled Internet Camera. If your operating system is UPnP enabled, the device will automatically be detected and a new icon will be added to “My Network Places.”...

  • Page 42: Bonjour

    User’s Manual of ICA-2500 6.1.8. Bonjour The Bonjour service allows IP camera can be discovered with Apple Safari browser applied, once the option enable the IP camera will be show the Friendly Name in the Bonjour bookmarks menu of Safari browser.

  • Page 43: Ip Filter

    User’s Manual of ICA-2500 6.1.10. IP Filter You can enter different user’s IP address which are allowing enter or denying by the device. IP Filter To enable or disable the IP filter function here. IP Filter Policy Choose the filter policy where is denying or allowing.

  • Page 44: Ip Notification

    User’s Manual of ICA-2500 6.1.11. IP Notification In case the IP address is changed, system is able to send out an email to alert someone if the function is enabled. If enable this function, then the “Send to“ and “Subject” field SMTP Notification (e-mail) need to be filled.
  • Page 45 User’s Manual of ICA-2500 HTTP Login name Type the user name for the HTTP server. HTTP Login Password Type the password for the HTTP server. Proxy Address Type the server name or the IP address of the HTTP Proxy. Proxy Port Set port number of Proxy.

  • Page 46: Adjust Camera Configuration

    User’s Manual of ICA-2500 6.2. Adjust Camera Configuration Use this menu to set the function of the camera of Internet Camera 6.2.1. Picture Rotation Turn the “Mirror” and “Vertical Flip” On or OFF. The image will b overturned as below.
  • Page 47 User’s Manual of ICA-2500 White Balance Auto: will adjust the white balance automatically. Hold: will hold the white balance. Iris/Exposure Control Auto Iris: will adjust the DC Iris automatically. This Camera is built-in a DC-Iris lens. In case, the “Auto Iris”...
  • Page 48 User’s Manual of ICA-2500 Brightness Large value will brighten camera. Contrast Large value will contrast camera heavily. Sharpness Large value will sharpen camera. Local video output Enable or disable video signal of BNC connector. It’s very useful to check view angle or focus during camera installation. However, disable this function will save power a lot.

  • Page 49: Privacy Mask

    User’s Manual of ICA-2500 6.2.2. Privacy Mask Use this page to specify privacy mask window 1 to window 8 and set the name and gray level for selected window. Add and Delete To add or delete the privacy mask windows, user can specify up to 7 windows to mask the video captured by this device.

  • Page 50: Ptz Setting

    User’s Manual of ICA-2500 6.2.3. PTZ Setting This page allow user to modify the RS-485 interface according to the P/T scanner. This device can connect to a PTZ camera or speed dome camera and Camera Protocol controls them thru RS-485 interface.

  • Page 51: Preset Setting

    User’s Manual of ICA-2500 6.2.4. Preset Setting This page provides the edit tool to modify or delete the “Preset Setting” item by item.

  • Page 52: Tour Setting

    User’s Manual of ICA-2500 6.2.5. Tour Setting Up to 64 positions can be preset, and the camera can be programming to move to the preset position sequentially. The group name of the sequence of camera tour. The maximum number of Tour Name camera tour is 16.

  • Page 53: System

    User’s Manual of ICA-2500 6.3. System Use this menu to perform the principal settings of Internet Camera. 6.3.1. System Device title You can enter the name of this unit here. It’s very useful to identify the specific device from multiple units.

  • Page 54: Date & Time

    User’s Manual of ICA-2500 6.3.2. Date & Time User can setup the time setting of Internet Camera, make it synchronized with PC or remote NTP server. Also, you may select the correct time zone of your country. Server Date & Time...

  • Page 55: Maintenance

    User’s Manual of ICA-2500 Daylight Saving Sets up the date and time of daylight saving start time. Start Time Daylight Saving Sets up the date and time of daylight saving stop time. Stop Time Daylight Saving Sets up the date of daylight saving offset.
  • Page 56 8. A message will be shown while the firmware upgraded. Once the upgrading process completed, the device will reboot the system automatically. 9. Please wait for 80 seconds, and then you can use PLANET IP Wizard II to search the device again.

  • Page 57: Video

    User’s Manual of ICA-2500 6.4. Video This device provides 2 modes of video profile. The first one is 5MP mode which supports video resolution up to 5 Mega-pixel (2592x1944). The second one is 2MP mode which supports video resolution up to 2 Mega-pixel (1920x1080). User only can select either 5MP or 2MP modes to operate the camera.

  • Page 58: Overlay Image

    User’s Manual of ICA-2500 6.4.2. Overlay Image User can upload bitmap file to the camera and overlay the picture on streaming video and set its attributes. Upload own image Currently, user can download bitmap file only to camera. Image Overlay Check this item to enable image overlay.

  • Page 59: Video Profile

    User’s Manual of ICA-2500 6.4.3. Video Profile User can modify the detail parameter for each video profiles in this page. Name To assign a name to the selected profile. Video Type Video codec of the selected profile. Resolution Resolution of the selected profile.
  • Page 60 User’s Manual of ICA-2500 higher value can reach the better quality but of course will consume higher bandwidth. For ECBR, the video bitrates is based on normal CBR mode. However, the target bitrates can be increased to max target bitrates while lots of motion in video.

  • Page 61: Roi

    User’s Manual of ICA-2500 6.4.4. ROI ROI means Region of Interest. Use this page to specify location of ROI windows. Only the maximum resolution profiles can be defined as ROI. In this model, the default ROI windows are profile 4 and 5.

  • Page 62: User Privilege Access Configuration

    User’s Manual of ICA-2500 Audio To enable or disable audio function. Audio type To select G711 or G726 for audio coding. Audio Mode To select Simplex or Full duplex (2-way audio) mode. Input Gain To adjust gain of input audio.

  • Page 63: E-Mail Configuration

    User’s Manual of ICA-2500 6.7. E-Mail Configuration You may setup SMTP mail parameters for further operation of Event Schedule. That’s, if users want to send the alarm message out, it will need to configure parameters here and also add at least one event schedule to enable event triggering.

  • Page 64: Object Detection

    User’s Manual of ICA-2500 6.8. Object Detection Use this menu to specify motion detection window 1 to window 4 and set the conditions for detection while observing a captured image. Add and Delete To add or delete the motion windows. User can specify up to 4 Included and/or Excluded windows to monitor the video captured by this device.

  • Page 65: Storage Configuration

    User’s Manual of ICA-2500 6.9. Storage Configuration This page shows the status of attached SD card and Samba server. You may setup related parameters to manage the attached SD card or Samba server also. 6.9.1. SD Card Enable automatic disk cleanup Delete old recorded files while the conditions are reached as below.

  • Page 66: Samba Server

    User’s Manual of ICA-2500 6.9.2. SAMBA Server This page shows the status of SAM A server. You may setup related parameters to manage the remote SAMBA server. Host Type the SAMBA server domain name or the IP address of the SMTP server.

  • Page 67: Continuous Recording

    User’s Manual of ICA-2500 6.10. Continuous Recording The camera can continuously record video stream into files and save them to attached SD card or remote SAMBA server. Enable or disable this function. Continuous Recording Choose a video profile to record.

  • Page 68: Continuous Recording List

    User’s Manual of ICA-2500 6.11.2. Continuous Recording List This page only shows the continuous recording files which stored in SD card or remote SAMBA server. User may play or delete the selected file.

  • Page 69: Event Server Configuration

    User’s Manual of ICA-2500 6.12. Event Server Configuration 6.12.1. FTP Server You may setup FTP parameters for further operation of Event Schedule. That’s, if users want to send the alarm message to an FTP server, it will need to configure parameters here and also add at least one event schedule to enable event triggering as SMTP.

  • Page 70: Tcp Server

    User’s Manual of ICA-2500 6.12.2. TCP Server In addition to send video file to FTP server, the device also can send event message to specified TCP server. Name User can specify multiple TCP servers as wish. Therefore, user needs to specify a name for each TCP server setting.

  • Page 71: Http Server

    User’s Manual of ICA-2500 6.12.3. HTTP Server The device also can send event message to specified HTTP server. Name User can specify multiple HTTP servers as wish. Therefore, user needs to specify a name for each HTTP server setting. Type the server name or the IP address of the HTTP server.

  • Page 72: Samba Server

    User’s Manual of ICA-2500 6.12.4. SAMBA Server The device also can send video stream to specified SAMBA server. Most of the time, the SAMBA server will be another PC or NAS server. Name User can specify multiple HTTP servers as wish. Therefore, user needs to specify a name for each HTTP server setting.

  • Page 73: Event Schedule Configuration

    User’s Manual of ICA-2500 6.13. Event Schedule Configuration This menu is used to specify the schedule of Event or Schedule Trigger and activate the some actions provided by this device. Where the Schedule Trigger will be activated by user-define interval without event happened.
  • Page 74 User’s Manual of ICA-2500 Example1. Send file to FTP server by motion triggered always: Step 1 Select event trigger Step 2 Enable time: start from 00:00 to 24:00 every day Step 3 Trigger by: Motion Area (Added in Object Detection page)
  • Page 75 User’s Manual of ICA-2500 Example2. Send file to E-Mail server by motion triggered from Friday 18:00 to Saturday 06:00 Step 1 Select event trigger. Step 2 Enable time: start from Friday 18:00 and keep work in 12 hours, so it will stop on Saturday 06:00.
  • Page 76 User’s Manual of ICA-2500 Example3. Enable Voice Alert every 10-minute during 18:00 to 24:00 from Monday to Friday. Step 5 Type: Select schedule trigger and interval is 10-minute. Step 6 Enable Time: Select Monday to Friday, and set start time from 18:00 and keep work in 6 hours.

  • Page 77: Record Configuration

    User’s Manual of ICA-2500 6.14. Record Configuration User can choose the type of record file for event or schedule application. Record File Type Choose AVI or JPEG file format for record file. Record File Prefix Define the prefix of recorded filename.

  • Page 78: Port Status

    User’s Manual of ICA-2500 6.15. Port Status User can check the status of digital input and output (DIDO). Input Status Show either inactive or active. Output Status Show either inactive or active.

  • Page 79: Chapter 7. Planet Ddns Application

    User’s Manual of ICA-2500 Chapter 7. PLANET DDNS Application 1. Configur e PLANET DDNS steps: Step 9 Enable DDNS option through accessing web page of ICA-2500. Step 10 Select on DDNS server provide, and register an account if you do not use yet.

  • Page 80: Chapter 8. Alarm I/O Connector

    User’s Manual of ICA-2500 Chapter 8. Alarm I/O Connector Some features of the Camera can be activated by an external sensor that senses physical changes in the area device is monitoring. These changes can include intrusion detection or certain physical change in the monitored area. For examples, the external sensor can be a door switch or an infrared motion detector.
  • Page 81 User’s Manual of ICA-2500 Explanation of External I/O Circuit Diagram: CAUTION! • THE LOW VOLTAGE/CURRENT CIRCUITS AND HIGH VOLTAGE/ CURRENT CIRCUITS NETWORK CAMERA CIRCUIT. QUALIFIED ELECTRICIAN SHOULD DO THE WIRING NOT BY YOURSELF. INCORRECT WIRING COULD DAMAGE NWTWORK CAMERA. YOU COULD RECEIVE THE FATAL ELECTRIC SHOCK.

  • Page 82: Chapter 9. Ping Ip Address

    User’s Manual of ICA-2500 Chapter 9. PING IP Address The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply. It’s also a very useful tool to confirm the device installed or if the IP address conflicts with any other devices over the network.

  • Page 83: Chapter 10. Bandwidth Estimation

    User’s Manual of ICA-2500 Chapter 10. Bandwidth Estimation The frame rate of video transmitted from the device depends on connection bandwidth between client and server, video resolution, codec type, and quality setting of server. Here is a guideline to help you roughly estimate the bandwidth requirements for your device.

  • Page 84: Chapter 11. Configure Port Forwarding Manually

    Manually setup the device with a fixed IP address, for example, 192.168.0.100. 2. Access the Router with Your Web browser The following steps generally apply to any router that you have on your network. The PLANET WNRT-620 is used as an example to clarify the configuration process. Configure the initial settings of the router by following the steps outlined in the router’s Quick Installation Guide.
  • Page 85 User’s Manual of ICA-2500 Your WAN IP Address will be listed here. 3. Open/set Virtual Server Ports to enable remote image viewing The firewall security features built into the router and most routers prevent users from accessing the video from the device over the Internet. The router connects to the Internet over a series of numbered ports.
  • Page 86 User’s Manual of ICA-2500 NOTE Some ISPs block access to port 80. Be sure to check with your ISP so that you can open the appropriate ports accordingly. If your ISP does not pass traffic on port 80, you will need to change the port the camera uses from 80 to something else, such as 8080.

  • Page 87: Chapter 12. Power Line Frequency

    User’s Manual of ICA-2500 Chapter 12. Power Line Frequency COUNTRY VOLTAGE FREQUENCY COMMENTS *Neutral and line wires are reversed from that used in Argentina 220V 50 Hz Australia and elsewhere. *Outlets typically controlled by adjacent switch. Australia 230V* 50 Hz Though nominal voltage has been officially changed to 230V, 240V is within tolerances and commonly found.

  • Page 88: Chapter 13. 3Gpp

    User’s Manual of ICA-2500 Chapter 13. 3GPP To use the 3GPP function, in addition to previous section, you might need more information or configuration to make this function work. Note: that to use the 3GPP fu nction, it strongl y recommends to install the...

  • Page 89: Chapter 14. Troubleshooting & Frequently Asked Questions

    1. Restore the factory default setting by pressing and holding and password down more than 5 seconds on the device. 2. Reconfigure the device. Forgot the IP address of Check IP address of device by using the PLANET IPWizard II the device. program or by UPnP discovery.
  • Page 90 User’s Manual of ICA-2500 PLANET IPWizard II • Re-power the device if cannot find the unit within 1 minutes. program cannot find the • Do not connect device over a router. IPWizard II program device. cannot detect device over a router.
  • Page 91 User’s Manual of ICA-2500 address. • The port number assigned in your Network Camera might not be available via Internet. Check your ISP for available port. • The proxy server may prevent you from connecting directly to the Network Camera, set up not to use the proxy server.
  • Page 92 User’s Manual of ICA-2500 server running on your LAN. • Check the configuration of the router settings allow the device to be accessed outside your local LAN. • Check the bandwidth of Internet connection. If the Internet bandwidth is lower than target bit rate, the video streaming will not work correctly.
  • Page 93 User’s Manual of ICA-2500 around the Camera brighter. The video images might be noisy if the device is located in a Noisy images occur. very low light environment. Make the condition around the camera brighter or turn the IR LED on.

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